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Other general administrative expenses (Details 1) - BRL (R$)
R$ in Thousands
12 Months Ended
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Other general administrative expenses [Abstract]      
Property, fixtures and supplies R$ 1,330,549 R$ 1,284,490 R$ 1,278,556
Technology and systems 1,786,416 1,364,720 1,246,809
Advertising 621,645 617,563 486,772
Communications 457,323 593,272 488,799
Per diems and travel expenses 127,277 106,956 133,123
Taxes other than income tax 88,977 122,570 84,932
Surveillance and cash courier services 617,129 630,466 622,362
Insurance premiums 29,434 27,289 21,308
Specialized and technical services 2,089,614 1,901,056 1,744,726
Technical reports 359,468 370,546 437,683
Others specialized and technical services 1,730,146 1,530,510 1,307,043
Other administrative expenses [1] 437,767 534,935 435,758
Total R$ 7,586,131 R$ 7,183,317 R$ 6,543,145
[1] In December 31, 2018, includes mainly Data Processing Expenses in the balance of R$ 67.724 (2017 - 73.664 and 2016 - R $ 61.186), Service Expenses in the balance of R$ 26.852 (2017 - revenue of R$ 87.199 and 2016 - R$ 74.322), Expenses with Benefit Guarantor Fund - FGB R$ 34.996 (2017 - R$ 5.334 and 2016 - R$ 172.699), Interest on Own Capital R$ 38,006 (2017 - R$ 20.826 and 2016 - R$ 305) and Recovery of Charges and Expenses R $ 92.408 (2017 - R$ 89.409 and 2016 - R$ 72.360).