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Loans and advances to clients (Details 9) - BRL (R$)
R$ in Thousands
Dec. 31, 2018
Dec. 31, 2017
Dec. 31, 2016
Financial Assets Considered To Be Impaired [Abstract]      
With no Past-Due Balances or Less than 3 Months Past Due R$ 12,000,867 R$ 10,844,831 R$ 10,550,548
With Balances Past Due by      
3 to 6 Months 3,473,591 4,123,796 2,983,575
6 to 12 Months 4,929,099 3,791,805 4,921,527
12 to 18 Months 1,144,035 271,965 339,596
18 to 24 Months 325,701 20,825 53,578
More than 24 Months 552,508 91,773 38,308
Total 22,425,801 19,144,995 18,887,132
Debt Sector      
Commercial and industrial 11,832,302 11,993,953 11,628,655
Real estate - Construction 1,035,352 781,886 718,514
Installment loans to individuals 9,499,148 6,304,134 6,487,717
Lease financing 58,999 65,022 52,246
Total R$ 22,425,801 R$ 19,144,995 R$ 18,887,132