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Fee and commission income (Details 1) - BRL (R$)
R$ in Thousands
12 Months Ended
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Collection And Payment Services [Abstract]      
Bills R$ 970,293 R$ 789,996 R$ 654,340
Demand accounts 2,156,384 1,786,175 1,496,535
Cards (Credit and Debit) and Acquiring Services 4,985,306 4,090,766 3,479,361
Checks and other 172,718 169,100 154,400
Orders 471,763 364,102 318,322
Total 8,756,464 7,200,139 6,102,958
Marketing of non-Banking financial products:      
Investment funds 819,748 1,014,401 982,533
Insurance 2,414,478 2,114,316 2,156,230
Capitalization 363,516 325,531 15,765
Total 3,597,742 3,454,248 3,154,528
Securities services:      
Securities underwriting and placement 513,727 357,513 280,471
Securities trading 114,015 115,334 105,979
Administration and custody 191,987 65,667 81,154
Asset management 2,353 1,863 1,705
Total 822,082 540,377 469,309
Other:      
Foreign exchange 742,676 722,912 597,620
Financial guarantees 672,801 634,375 507,921
Other fees and commissions 1,223,778 996,430 964,855
Total 2,639,255 2,353,717 2,070,396
Total R$ 15,815,543 R$ 13,548,481 R$ 11,797,191