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Loans and advances to clients (Details 6) - BRL (R$)
R$ in Thousands
Dec. 31, 2017
Dec. 31, 2016
Dec. 31, 2015
Impairment Losses Loans And Receivables [Abstract]      
Balance at beginning of year R$ 18,191,126 R$ 15,411,759 R$ 13,562,811
Impairment losses charged to income for the year 13,492,072 14,383,935 13,723,179
Of which:      
Commercial and industrial 5,499,018 6,523,051 6,634,110
Real estate-construction 471,366 369,431 91,196
Installment loans to individuals 7,460,458 7,616,819 6,765,541
Lease financing 61,230 (125,366) 232,332
Write-off of impaired balances against recorded impairment allowance (13,421,560) (11,604,568) (11,874,231)
Of which:      
Commercial and industrial (5,715,903) (4,553,166) (4,953,324)
Real estate-construction (341,804) (189,625) (77,412)
Installment loans to individuals (7,312,310) (6,810,997) (6,621,809)
Lease financing (51,543) (50,780) (221,686)
Balance at end of year 18,261,638 18,191,126 15,411,759
Of which:      
Loans and advances to customers 15,409,056 16,434,782 15,233,000
Loans and amounts due from credit institutions (Note 6) 69,015 201,441 178,759
Provision for Debt Instruments  (Note 7) 2,783,567 1,554,903  
Recoveries of loans previously charged off 1,153,931 994,101 757,320
Of which:      
Commercial and industrial 412,514 562,393 293,668
Real estate-construction 209,940 102,826 86,360
Installment loans to individuals 521,589 314,422 348,090
Lease financing R$ 9,888 R$ 14,460 R$ 29,202