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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2019
Sep. 30, 2018
Sep. 30, 2019
Sep. 30, 2018
Revenue        
Revenue $ 52,201 $ 49,251 $ 151,148 $ 139,069
Cost of revenue        
Restructuring expense     300  
Total cost of revenue 10,459 8,473 31,469 24,359
Gross profit 41,742 40,778 119,679 114,710
Operating expenses:        
Research and development 19,072 18,465 60,889 58,072
Sales and marketing 23,577 22,867 74,099 70,869
General and administrative 6,932 6,806 22,477 21,080
Restructuring expense     2,758  
Total operating expenses 49,581 48,138 160,223 150,021
Operating loss (7,839) (7,360) (40,544) (35,311)
Other income (expense) - net 35 181 987 479
Loss before income taxes (7,804) (7,179) (39,557) (34,832)
Income tax expense 399 319 1,335 1,043
Net loss $ (8,203) $ (7,498) $ (40,892) $ (35,875)
Net loss per share, basic and diluted (in dollars per share) $ (0.07) $ (0.07) $ (0.37) $ (0.35)
Weighted-average shares used to compute net loss per share, basic and diluted (in shares) 110,831 104,032 109,147 101,369
Cloud services        
Revenue        
Revenue $ 17,591 $ 13,199 $ 49,163 $ 36,181
Cost of revenue        
Cost of revenue 436 529 1,423 1,475
License        
Revenue        
Revenue 12,216 15,006 35,814 41,327
Cost of revenue        
Cost of revenue 5,557 3,331 15,413 8,624
Software support and services        
Revenue        
Revenue 22,394 21,046 66,171 61,561
Cost of revenue        
Cost of revenue $ 4,466 $ 4,613 $ 14,333 $ 14,260