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Note 15 - Significant Payors
12 Months Ended
Dec. 31, 2025
Notes to Financial Statements  
Concentration Risk Disclosure [Text Block]

15. Significant Payors

 

For 2025, 2024 and 2023, the Company’s revenue by payor type was as follows:

 

  

Personal Care

 
  

For the Years Ended December 31,

 
  

2025

  

2024

  

2023

 
  

Amount (in Thousands)

  

% of Segment Net Service Revenues

  

Amount (in Thousands)

  

% of Segment Net Service Revenues

  

Amount (in Thousands)

  

% of Segment Net Service Revenues

 

State, local and other governmental programs

 $553,475   50.8% $456,885   53.3% $400,753   50.4%

Managed care organizations

  501,528   46.0   376,604   44.0   367,557   46.2 

Private pay

  27,871   2.6   15,589   1.8   16,268   2.0 

Commercial insurance

  5,609   0.5   5,593   0.7   6,321   0.8 

Other

  732   0.1   1,910   0.2   3,819   0.6 

Total personal care segment net service revenues

 $1,089,215   100.0% $856,581   100.0% $794,718   100.0%

 

  

Hospice

 
  

For the Years Ended December 31,

 
  

2025

  

2024

  

2023

 
  

Amount (in Thousands)

  

% of Segment Net Service Revenues

  

Amount (in Thousands)

  

% of Segment Net Service Revenues

  

Amount (in Thousands)

  

% of Segment Net Service Revenues

 

Medicare

 $244,344   93.1% $208,099   91.2% $186,317   89.9%

Commercial insurance

  8,558   3.3   11,744   5.2   12,385   6.0 

Managed care organizations

  8,155   3.1   7,603   3.3   7,037   3.4 

Other

  1,485   0.5   745   0.3   1,416   0.7 

Total hospice segment net service revenues

 $262,542   100.0% $228,191   100.0% $207,155   100.0%

 

  

Home Health

 
  

For the Years Ended December 31,

 
  

2025

  

2024

  

2023

 
  

Amount (in Thousands)

  

% of Segment Net Service Revenues

  

Amount (in Thousands)

  

% of Segment Net Service Revenues

  

Amount (in Thousands)

  

% of Segment Net Service Revenues

 

Medicare

 $47,701   67.4% $48,562   69.5% $41,078   72.3%

Managed care organizations

  17,010   24.0   17,603   25.2   12,613   22.2 

State, local and other governmental programs (excluding Medicare)

  4,001   5.7   639   1.0   440   0.8 

Other

  2,061   2.9   3,023   4.3   2,647   4.7 

Total home health segment net service revenues

 $70,773   100.0% $69,827   100.0% $56,778   100.0%

 

The Company derives a significant amount of its revenue from its operations in Illinois, New Mexico, Ohio, Tennessee and Texas. The percentages of segment revenue for each of these significant states and New York for 2025, 2024 and 2023 were as follows:

 

  

Personal Care

 
  

For the Years Ended December 31,

 
  

2025

  

2024

  

2023

 
  

Amount (in Thousands)

  

% of Segment Net Service Revenues

  

Amount (in Thousands)

  

% of Segment Net Service Revenues

  

Amount (in Thousands)

  

% of Segment Net Service Revenues

 

Illinois

 $458,828   42.1% $441,012   51.5% $411,081   51.7%

Texas

  216,712   19.9   17,936   2.0       

New Mexico

  118,588   10.9   115,381   13.5   115,986   14.6 

New York (1)

        71,763   8.4   92,469   11.6 

All other states

  295,087   27.1   210,489   24.6   175,182   22.1 

Total personal care segment net service revenues

 $1,089,215   100.0% $856,581   100.0% $794,718   100.0%

 

(1)

As a result of changes and uncertainty in New York regarding the CDPAP, the Company determined that its New York personal care operations no longer fit its growth strategy and divested these operations. See Note 5 to the Notes to Consolidated Financial Statements, Divestiture, for additional details regarding our divestiture.

 

With the Jacksonville Acquisition, the Great Lakes Acquisition, the Helping Hands Acquisition and the Gold Horses Acquisition in 2025, the Company expanded its personal care services to consumers in the state of Florida, Michigan, Pennsylvania and Texas. With the acquisition of Upstate and the Gentiva Acquisition in 2024, the Company expanded its personal care services to consumers in the state of Arizona, Arkansas, California, Missouri, North Carolina, South Carolina and Texas.

 

  

Hospice

 
  

For the Years Ended December 31,

 
  

2025

  

2024

  

2023

 
  

Amount (in Thousands)

  

% of Segment Net Service Revenues

  

Amount (in Thousands)

  

% of Segment Net Service Revenues

  

Amount (in Thousands)

  

% of Segment Net Service Revenues

 

Ohio

 $101,833   38.8% $84,811   37.2% $74,871   36.1%

New Mexico

  32,865   12.5   28,532   12.5   30,782   14.9 

Illinois

  60,427   23.0   52,560   23.0   47,247   22.8 

All other states

  67,417   25.7   62,288   27.3   54,255   26.2 

Total hospice segment net service revenues

 $262,542   100.0% $228,191   100.0% $207,155   100.0%

 

With the Helping Hands Acquisition in 2025, the Company entered the hospice market in Pennsylvania, and with the acquisition of Tennessee Quality Care in 2023, the Company expanded its hospice services to patients in the state of Tennessee.

 

  

Home Health

 
  

For the Years Ended December 31,

 
  

2025

  

2024

  

2023

 
  

Amount (in Thousands)

  

% of Segment Net Service Revenues

  

Amount (in Thousands)

  

% of Segment Net Service Revenues

  

Amount (in Thousands)

  

% of Segment Net Service Revenues

 

New Mexico

 $34,724   49.1% $32,766   46.9% $32,949   58.0%

Tennessee

  28,209   39.9   26,497   38.0   10,978   19.4 

Illinois

  7,171   10.1   10,564   15.1   12,851   22.6 

All other states

  669   0.9             

Total home health segment net service revenues

 $70,773   100.0% $69,827   100.0% $56,778   100.0%

 

With the Gentiva Acquisition in 2024 and the acquisition of Tennessee Quality Care in 2023 expanded the Companys home health operations in Tennessee.

 

A substantial portion of the Company’s revenue and accounts receivable is derived from services performed for state and local governmental agencies. We derive a significant amount of our net service revenues in Illinois, which represented 37.0%, 43.7% and 44.5% of our net service revenues for the years ended December 31, 2025, 2024 and 2023, respectively. The Illinois Department on Aging, the largest payor program for the Company’s Illinois personal care operations, accounted for 18.1%, 21.0% and 20.9% of the Company’s net service revenues for 2025, 2024 and 2023, respectively.

 

The related receivables due from the Illinois Department on Aging represented 25.2% and 21.7% of the Company’s net accounts receivable at December 31, 2025 and 2024, respectively.