Exhibit 99.2

Regulation of Telecommunications

As a global telecommunications company, we are subject to various laws and regulations in each of the jurisdictions in which we operate. Mobile, internet, fixed-line, voice and data markets are all generally subject to extensive regulatory requirements in each of the countries in which we operate, including strict licensing regimes, anti-monopoly laws and consumer protection regulations.

The following is a brief discussion of certain regulatory and legal considerations we consider noteworthy. We do not discuss the regulatory considerations of each of the jurisdictions in which we operate nor of the certain other jurisdictions in which we hold licenses, authorizations or regulatory approvals. For a description of the material effects of laws and regulations on our business, see Item 3.D. Risk Factors — Regulatory, Compliance and Legal Risks.

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Regulation of Telecommunications in Russia

Regulatory bodies

In accordance with the Russian Constitution and the Federal Law “On Communications,” (the “Communications Law”), the regulation of activity in the field of communications is controlled by the President of the Russian Federation, the Russian Government, the federal body of executive power in the field of communications and other federal executive authorities within their competence. The Ministry of Digital Development, Communications and Mass Media of the Russian Federation (formerly, the Ministry of Telecom and Mass Communications of the Russian Federation) (the “Ministry”) is responsible for the regulation of telecommunications, mass media, information technology and postal services. In Russia, regulation of the use of the radio frequency spectrum is exercised by the State Commission on Radio Frequencies, which establishes the procedure for the allocation of radio frequencies.

The name and responsibilities of the Ministry were modified in 2019, but the Ministry remains responsible for developing and implementing national policy and legal regulation in the following areas, all of which are important to our business:

• information technology, including the use of information technology in public resources and promotion of access to such resources;

• telecommunications, including the allocation and conversion of the radio frequency spectrum, and postal communications;

• mass media, including electronic media, development of the internet, television and radio broadcasting (including developments based on digital technology), and new related technologies;

• publishing, printing, and distribution of printed media;

• personal data processing, management over specified state property and provision of public services in the area of information technology including organization public information resources and access to it; and

• national policy and legal regulation relating to protection of children from information harmful to their health or development.

Furthermore, in 2019, the Ministry was given the authority to adopt the requirements necessary to support enacted legislation addressing the stability, security and functional integrity of the internet and to support the public communication network in Russia. The Ministry in turn controls and coordinates the activity of: (i) the Federal Communications Agency, or “Rossvyaz;” (ii) the Federal Agency on Press and Mass Media and (iii) the Federal Supervisory Service for Communications, Information Technologies and Mass Media, or “Roskomnadzor.” The functions of Rossvyaz and Roskomnadzor are particularly relevant to our business. Rossvyaz is responsible for allocating numbering resources and certifying communication facilities. Roskomnadzor’s responsibilities include telecommunications licensing activities; issuing permissions for, among other things, radio frequency use, control over telecommunications and information technologies and devices utilizing frequencies, including handsets.

Regulatory framework

The Communications Law is the principal legal act regulating the Russian telecommunications industry. The Communications Law sets forth general principles for the regulation of the telecommunications industry, including a description of the institutional framework for the federal government’s involvement in the regulation and the administration and operation of the telecommunications industry. The most important aspects of the Communications Law with respect to our business include the federal government’s authority to:

• license communications service providers;

• allocate radio frequencies;

• certify telecommunications equipment;

• allocate numbering resources;

• ensure fair competition and fair pricing;

• conduct oversight of operators’ compliance with the terms of their licenses and Russian law; and

• ensure stability, security and functional integrity of the internet and public communication.

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Licenses

In accordance with Russian legislation, licenses to provide telecommunications services are issued by Roskomnadzor on the basis of an application from an eligible applicant or, when applicable, on the basis of results of a tender or an auction. Licenses are generally issued for a term of three to twenty-five years. Roskomnadzor has the right to renew an existing license upon application. An application may be rejected if, as of the date of its submission, the operator has been found to have violated the terms of the license and such violations have not been cured. The Communications Law also regulates the procedures for reissuing a license in the case of a reorganization of the license holder or a transfer of a communications network or operation to another person or persons.

In addition to obtaining a license, wireless telecommunications operators have to receive a permit for radio frequency usage for every radio transmitter they operate. The permit for radio frequency usage is issued by Roskomnadzor on the basis of decisions of the State Radio Frequency Commission and the conclusion of an examination by the Main Radio Frequency Center. This examination evaluates the electromagnetic compatibility of the radio electronic devices and coordinates radio transmitter usage with the Defense Ministry, the Federal Protective Service and the Federal Security Service of the Russian Federation. Under the Communications Law, permits for the use of radio frequencies are granted for ten years, or a shorter period if such shorter period is requested in the application. Radio frequency permit duration may be extended on the basis of existing regulations and State Radio Frequency Commission decisions. Radio frequency allocation permission may be suspended or terminated for a number of reasons, including failure to comply with the conditions to which the frequency allocation was subject.

Furthermore, the Communications Law regulates material communications equipment, for example a base station, in the same way as real estate property. In particular, wireless telecommunications operators are required to receive construction permits for the base stations, register title to land plots underlying the base stations or establish other legal grounds to use the underlying land, and consider other regulatory aspects of the network before putting the base stations into operation.

Mobile Termination Rates

The Communications Law and the Federal Law “On the Protection of Competition” allow telecommunications operators, including wireless service operators, to freely establish tariffs for the telecommunications services provided to customers, with the exception of significant operators’ interconnection tariffs and tariffs on universal services. PJSC VimpelCom is not considered a significant operator and therefore can independently establish tariffs. However, since PJSC VimpelCom is considered to have a dominant market position in Russia (as determined by the Federal Antimonopoly Service of the Russian Federation (“FAS”)), this independence is limited by the antitrust legislation and requires us to comply with certain restrictions detailed below to avoid being sanctioned for abusing a dominant market position. For a description of MTRs in Russia, see “Item 4-Information on the Company-Interconnection Agreements.”

Significant Market Power

An operator is presumed to have SMP if it has a share of more than 25% of all active numbers or if it can sustain traffic throughput of more than 25% of traffic in the particular geographical region or all of Russia. Roskomnadzor maintains an exhaustive list of SMP operators. Operators with SMP must provide interconnect services to all other operators in the market, following mandatory interconnection tariffs, which are regulated. PJSC VimpelCom is not included on this list.

However, PJSC VimpelCom has a “dominant market position” in Russia, which requires us to have economical and technical reasons behind our commercial policies, such as pricing or contracting. If the FAS finds a dominant operator’s proposed commercial policies to be groundless, that dominant operator may face legal consequences, such as fines and obligatory requirements to undertake corrective actions.

Pursuant to the Federal Law “On the Protection of Competition”, a company which holds a dominant market position, individually or collectively with other unrelated companies, is subject to restrictions aiming to prevent the abuse of such position to the detriment of other market participants or customers. In particular, the restrictions relate to (i) pricing (among other restrictions, it is prohibited from (a) increasing or decreasing an

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existing “monopolistic” (unreasonable) price if it is not caused by an increase or decrease in cost or market conditions or (b) setting a different price for the same goods without economic or technological reasons); and (ii) conduct (among other restrictions, it is prohibited from imposing unfavorable or unrelated contractual terms on a counterparty or to create barriers to market entry).

If the FAS finds that a company holds a dominant market position (individually or collectively) and abuses such position, the FAS may initiate an administrative action and impose on such company or its officers a fine or another administrative liability depending on the type of violation. In particular, an abuse of a dominant market position which may not and does not result in the restriction of competition may trigger, among other penalties, a fine of between RUB300,000 and RUB1,000,000. An abuse of a dominant market position which may result or did result in the restriction of competition may trigger, among other penalties, a fine of between 1% and 15% of (i) revenue generated from the sale of goods on the market on which the abuse was committed; or (ii) the cost of the goods sold on the market on which the abuse was committed (the fine has a minimum threshold of RUB100,000 and a maximum of 2% of the company’s aggregate revenue).

Mobile Number Portability

Since December 1, 2013, customers have been allowed to port mobile numbers. The maximum charge to the customer to port a mobile number is RUB 100 (US$1.61 as of December 31, 2019) per ported number. PJSC VimpelCom’s business has not been significantly affected from the implementation of mobile number portability.

Data Protection

The Communications Law and the Federal Law “On Personal Data” protects two categories of information: (i) provided telecommunications services and (ii) personal data. Personal data is any information directly or indirectly concerning an individual. Information on provided services includes the personal data of the subscriber and the details of his or her activity on the telecommunications operator’s network. Therefore, the operator has to invest considerable resources to protect both categories of data and comply with rules that relate to collection, processing, storage and use of such data. The rules were amended in July 2014 to require that operators process the personal data of Russian citizens using servers located in Russia. The Russian data localization regime is evolving quickly, and there has been conflicting guidance on some of the requirements. The technical restrictions on the processing of this data affect how we are able to deploy new technologies, particularly with respect to cloud services, leveraging our data and sharing such information for marketing purposes. The Federal Law “On Personal Data” requires us to receive explicit written consent from individuals before we may transfer data beyond the scope of subscriber’s agreement. In 2019, the government increased liability for personal data legislation violations. Non-compliance could result in administrative sanctions, which could materially impact our operations.

Federal Law No 374-FZ (the “Yarovaya law”) amended anti-terrorism legislation and imposed certain obligations on communication providers, including a requirement to store information evidencing receipt, transmission, delivery and/or processing of voice data, text messages, pictures, sounds, videos or meta-data reflecting these communications for a period of three years and a requirement to store the contents of such communications for a period of up to six months. This requirement came into force on July 1, 2018 for voice traffic and on October 1, 2018 for data traffic. In addition, the Yarovaya law requires communication providers to supply information to investigation and prosecution authorities about users and any other information “which is necessary for these authorities to achieve their statutory goals” including any information and codes necessary to decode the information. Furthermore, under other local Russian law, operators are required to block services for users whose personal data does not correspond to the data registered and stored by the operator. Failure to comply with this law may lead to administrative fines and could impact the effectiveness of our licenses. The implementation and support of measures to comply with the legislation led to substantial investments for the design of our IT systems in Russia and the purchase of specialized equipment and tools. The Russian authorities require, among other things, the use of specific storage equipment (such as data storage, interception devices, fiberoptic cables and technical platforms). We estimate that total Yarovaya law-related expenditures will be RUB 45 billion over five years starting from 2018. Although the Yarovaya-law-related investment plans are progressing in alignment with legal requirements, it is possible that in the future the Russian Government will adopt additional requirements in this area which will lead to additional expenditures or otherwise necessitate additional investments to be compliant.See also Item 3.D. Risk Factors — Regulatory, Compliance and Legal Risks — Anti-terror legislation passed in Russia and other jurisdictions could result in additional operating costs and capital expenditures.

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Other

Roaming

All commercial policies, including the setting of roaming prices, are subject to antitrust monitoring and control on an ongoing basis.

Restrictions on foreign investment

The Federal Law No. 57-FZ “On the Procedure for Foreign Investments in Business Entities of Strategic Importance for National Defense and State Security” (the “Russian Foreign Investment Law”) limits foreign investment in companies that are deemed to be strategic. Our subsidiary PJSC VimpelCom is deemed to be a strategic enterprise under the Russian Foreign Investment Law. As a result, any acquisition by a foreign investor of direct or indirect control over more than 50% of its voting shares, or 25% in the case of a company controlled by a foreign government, requires the prior approval of the Government Commission on Control of Foreign Investment in the Russian Federation pursuant to the Russian Foreign Investment Law. The FAS, which administers the application of the Russian Foreign Investment Law, has in the past challenged acquisitions of our shares by foreign investors. Finally, initial drafts of the implementing regulation for Federal Law 187-FZ “On the security of Russia’s critical information infrastructure” contained provisions limiting the use of foreign contractors. While the final adopted version of this regulation does not contain such limitations, we cannot guarantee that such limitations will not be introduced in the future.

Changes in telecommunications regulations

Federal Law 90-FZ (commonly referred to as the “sovereign runet law”) amended the requirements of the Federal Law “On Communications” and Federal Law “On Information, Informatization and Information protection”. In accordance with the new requirements, operators must take measures to counteract threats to the stable, safe and integral operation of the Russian internet in Russian territory by centralizing the general communications network. The Ministry has the power to establish requirements for the construction of communication networks. The list of telecommunications operators’ new duties and requirement were expanded to include:

• duties related to maintaining the functioning and security of communication lines crossing the state border of the Russian Federation;

• rules of communication network management in the event of threats to the stable, safe and integral operation of the Russian internet;

• rules restricting access to the information distributed via the internet;

• requirements to ensure the installation on communication networks the technical means to counteract threats to equipment and information control equipment; and

• the use of a national domain system.

Most of the provisions of Federal Law 90-FZ entered into force from November 1, 2019. However, the practical effects of the law are still unclear, since the implementing legislation does not provide sufficient details. The implementation and support of measures to comply with the legislation may led to substantial investments.

Sanctions regimes imposed against Russia

For a discussion on current sanctions regimes and their effect on our business in Russia, see — Sanctions Regimes. For a discussion of the risks to our business as a result of the current sanctions regimes, see Item 3.D. Risk Factors — Market Risk — “Our operations may be adversely affected by ongoing developments in Russia and Ukraine.”

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Regulation of Telecommunications in Pakistan

Regulatory bodies

Under the Pakistan Telecommunications (Re-organization) Act, 1996, as amended (the “Telecommunications Act”), responsibility for telecommunications regulation in Pakistan lies with the Ministry of Information Technology and Telecommunication (the “MoIT”) and the Pakistan Telecommunications Authority (the “PTA”).

The MoIT is responsible for shaping and directing Pakistan’s telecommunications and information technology policies. The PTA is an autonomous body that, subject to government-issued instructions and policy directives, implements policy and monitors the activities of the various market participants through licensing, tariff regulation, investigation of complaints (including arbitration of disputes between licensees) and competition. Additionally, the Competition Commission of Pakistan regulates competition within the telecommunications sector under the Competition Act, 2010.

The Frequency Allocation Board (the “FAB”) has exclusive powers to allocate radio frequency spectrum. The PTA receives applications for the allocation and assignment of radio frequency spectrum and, after examination, refers applicants to the FAB for the allocation of frequency.

Telecommunications networks and services in Pakistan are principally regulated under the Telecommunications Act and the rules and regulations made thereunder (the “Telecommunications Rules”). The Telecommunications Act also defines general rules for the licensing and authorization of telecommunications networks and services and introduces principles of establishment and administration of special funds, which are intended for research and development and a universal services fund.

Licenses

Mobile telecommunications operators are required to have a radio frequency spectrum allocation, which is typically auctioned by the PTA to qualifying bidders, subject to the MoIT’s policies and includes a license to operate.

To obtain a license to provide mobile telecommunications services in Pakistan, the PTA requires a written application supported by relevant documents, as set out in the applicable regulations, and information memoranda or advertisements in respect of the relevant license.

Licenses for the provision of mobile telecommunications services in Pakistan are typically issued for 15 years and may be renewed on such terms and conditions, and with such fees and contributions, which are consistent with the policy of the Government of Pakistan (the “GoP”) at the time of expiration. The PTA may include such additional terms as it considers appropriate, or it may decline to renew a license for various reasons, including violations of applicable license terms, laws or regulations. For a discussion of the risk related to renewal of licenses, see Item 3.D. — Risk Factors — Operational Risks — “We face uncertainty regarding our frequency allocations and may experience limited spectrum capacity for providing wireless services.”

Mobile Termination Rates

The PTA determines all MTRs, and, in addition, all signed contracts must be submitted to the PTA. For a description of MTRs in Pakistan, see Item 4 — Information on the Company.

As described further below, for licensees designated as having significant market power, the PTA proposes an appropriate cost regime for interconnection and applies it to those licensees. Operators that are not subject to SMP in the relevant market may use commercially agreed termination rates. Effective January 1, 2019, MTR rates in Pakistan were reduced from PRK 0.9/min to PRK 0.8/min.

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Significant Market Power

According to the Pakistan Telecommunication Rules, 2000, an operator whose share of the relevant market exceeds 25% (based on revenues) will be presumed to have SMP, unless determined otherwise by the PTA. The PTA may also determine that an operator whose share of the relevant market is less than the 25% threshold nonetheless has SMP. Pursuant to the Telecommunications Policy 2015, licensees that are designated as SMP in a relevant market under the competition rules and provide infrastructure and other services (rather than services alone) are required to:

• obtain prior approvals from the PTA for the launch of class value added services and any change in prices;

• provide, on a first-come, first-served basis, national roaming services and infrastructure sharing, meaning SMP operators will not be allowed to discriminate among operators;

• pay MTRs as determined by the PTA (instead of the mutually agreed upon MTR paid by non-SMP licensees); and

• offer infrastructure sharing.

Currently, industry operators are challenging the basis on which the PTA makes SMP determinations on the basis that there are differing thresholds for SMP under the Telecommunications Rules (using a 25% threshold) and the Competition Act of 2010 (using a 40% threshold).

On September 30, 2016, the PTA issued a determination declaring Pakistan Mobile Communications Ltd (PMCL) as having SMP in the retail cellular mobile telecommunications market for Pakistan. Telenor Pakistan was declared as having SMP in this market in AJK and Gilgit-Baltistan. PMCL has appealed the PTA’s determination in court. On January 22, 2018, the Islamabad High Court set aside the PTA’s determination on SMP and remitted the matter back to the PTA.

Pursuant to a remand order, the PTA initiated a new consultative process on and issued consultative papers on October 16, 2019 requesting comment from all the operators, including PMCL, to develop a mechanism for determining SMP. There have been no further developments to date.

Mobile Number Portability

The Mobile Number Portability Regulations, 2005 provide the eligibility criteria for MNP, the rights and obligations of customers and the duties and responsibilities of mobile operators. The PTA formed a supervisory board with all mobile operators to supervise the centralized database operation and determine the best method for MNP.

MNP was launched throughout Pakistan in March 2007. The current porting rate is PKR 250 (US$1.8 as of December 31, 2018) per completed port.

The Mobile Cellular Policy 2004 and the Telecommunications Policy 2015 encourage (but do not require) domestic roaming and infrastructure sharing, and those matters are left to the various operators to negotiate commercial terms. Although a limited number of operators in Pakistan originally benefited from MNP, the impact of MNP in Pakistan has dissipated considerably over the past few years and focus has shifted away from the MNP competitive arena.

Data Protection

In Pakistan, there are a number of statutes and regulations on data protection to which we are subject, including the Prevention of Electronic Crimes Act, 2016, the Pakistan Telecommunications (Re-organization) Act, 1996 and Revised Standing Operating Procedure on Requisitioning of Call Data Record by Authorized Officers from Telecom Operators, 2016. We are also subject to specific conditions pertaining to privacy and confidentiality of customer information, which are contained in our telecommunications licenses and the PMCL’s Customer Privacy policy.

Under the applicable laws and regulatory requirements, we have a responsibility to protect customer information and to ensure that information is not disclosed without prior customer consent, except as required

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under the law. We also have a responsibility to ensure that customer information and call detail records (CDRs) are not transferred/placed or stored outside of Pakistan.

Other

Biometric Verification

Following a number of terrorist attacks, the GoP introduced Standard Operating Procedures requiring all mobile operators to re-verify their entire customer base through biometric verification.

Telecommunications Policy 2015

On December 11, 2015, the GoP approved a new telecommunications framework, the Telecommunications Policy 2015, which introduced approximately 50 new telecommunications regulatory frameworks to be developed by the PTA after the requisite consultation process with the telecommunications industry. Certain legislative and regulatory changes are expected in the implementation of these frameworks, including: (i) the introduction of competition rules; (ii) changes in the interconnection regime; (iii) changes in national roaming and infrastructure sharing requirements; (iv) allocation and assignment of spectrum in order to maximize social and economic benefits; (v) the establishment by the PTA of an environmental regulatory framework for the sector; and (vi) the prescription by the MoIT of rules for lawful interception.

The Pakistan Prevention of Electronic Crimes Act 2016 introduced sentencing and heavy fines for acts such as spam messaging, accessing of unauthorized data, acquiring or selling of identification information, tampering with a device identifier and the issuance of a SIM in an unauthorized manner. The powers of the Federal Investigation Agency have been enhanced in order to enforce this law. This has a direct impact on our business, as many of the usual forms of marketing in Pakistan are now prohibited by law.

Sales Tax Act

Following amendments to the Sales Tax Act 1990 in mid-2014, a requirement was imposed on operators to charge, collect and pay sales tax on the provision of SIM cards. Due to the high amount of competition in the market, we are unable to pass on the entirety of this expense to customers.

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Regulation of Telecommunications in Algeria

Regulatory bodies

The Ministère de la Poste et des télécommunications, (the “MPT”) is responsible for shaping and directing Algeria’s telecommunications policies.

The Autorité de Régulation de la Poste et des Communications Electroniques (the “ARPCE”), a body established as an independent and financially autonomous regulator, acts as an advisor to the MPT and is in charge of implementing policies and monitoring the market, ensuring effective competition, allocating frequencies dedicated to telecommunications services and managing the numbering plan. Additionally, the ARPCE is responsible for the arbitration of disputes among operators and those between operators and end users. From January 2015, the ARPCE has been empowered to issue financial sanctions against operators who are not compliant with applicable law. In October 2015, a procedure to issue such sanctions was established.

The Algerian National Competition Council governs competition matters.

Regulatory framework

The main elements of the regulatory framework applicable to the telecommunications sector in Algeria are embodied in the Post and Telecommunications Law of April 2018 (the “2018 Telecommunications Law”), which replaces a previous telecommunications law of August 2000 and (i) establishes general rules for the organization of the postal and telecommunications sector; (ii) creates and determines the mandate of the national regulatory authority; (iii) defines general rules for the licensing and authorization of telecommunications networks and services; and (iv) introduces principles allowing the development of competition in the sector.

Compared to the previous law, the 2018 Telecommunications Law: (1) envisions the introduction of mobile number portability; (2) introduces national roaming and obligation for operators to grant access to their network (3) recognizes the monopoly of Algérie Telecom on the provision of international services (transit and bandwidth); (4) gives Algérie Telecom the monopoly on National Backbone and Backhaul rollout and operation; (5) transfers to the MPT management of the Universal Service; and (6) grants the ARPCE the power to impose sanctions on operators that provide services to unidentified subscribers. Pending publication of the implementation decrees related to the 2018 Telecommunications Law, the provisions of the former telecommunications law remain in force (at the end of 2019, only two decrees were published concerning the Universal Service). In November 2018, the ARPCE instructed operators on the interpretation of the 2018 Telecommunications Law regarding international traffic and optical fiber rollout. The ARPCE, together with the MPT, confirmed: (1) the right for operators to rollout and operate their own networks for their own use; and (2) the obligation of operators to use Algeria Telecom’s infrastructure (including international switch) for all the international traffic.

Licenses

The ARPCE is responsible for granting telecommunications licenses. A license can be issued to any physical or legal person who commits to comply with the conditions in the tender specifications. The procedure for a tender is determined by regulation.

Mobile licenses are renewed upon prior request by the license owner and once the license owner has satisfied all of its obligations related to the operation of the network and the provision of services. Any refusal to renew a license must be for good cause, based on a ministerial decision and following a formal recommendation by the ARPCE.

Retail market regulation

According to the terms of their telecommunications licenses, Algerian operators must notify the ARPCE of all their retail offers 30 days before introducing such offers to the market.

In January 2019, the ARPCE issued two decisions establishing: (i) the process for notifying new permanent offers; and (ii) the rules regulating promotions that mobile operators may offer. These rules limit the frequency and duration of promotions and, to some extent, reduce the intensity of competitive promotions. Optimum has contested those two decisions before the Council of State and the decision of Council of State is still pending.

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Significant Market Power

From February 2007 to September 2016, Optimum was designated as an SMP operator in the retail market for GSM communications by the ARPCE. As a result, Optimum was required to follow more stringent obligations as its retail tariffs were subject to non-discrimination and margin squeeze tests prior to approval by the ARPCE. In September 2016, the ARPCE decided to withdraw the designation of Optimum as an SMP operator. Therefore, since the SMP regulations mentioned above no longer apply to Optimum, it now has more freedom in marketing and pricing its products and services.

Mobile Termination Rates

All interconnection agreements and interconnection prices must be approved by the ARPCE prior to becoming effective. The ARPCE monitors interconnection prices to ensure that they are cost based and reviews such prices on an annual basis.

From July 2006 to October 2018, the ARPCE set national termination rates for Optimum that were lower than those of other mobile operators. In October 2018, the ARPCE imposed symmetrical mobile termination rates between the three operators both for voice and SMS for the 2018/2019 period. The last reference interconnection offers approved by ARPCE in October 2019 for the 2019/2020 period impose a return to asymmetry of interconnection rates between the three operators, with a significant decrease of 30% of Optimum’s MTR compared to the previous rate. The two other operators have now higher MTR than Optimum’s.

Optimum currently has interconnection agreements with the fixed incumbent operator, the other two mobile operators and the sole VoIP operator currently authorized in Algeria. For a description of MTRs in Algeria, see Item 4.B - Business Overview.

Mobile Number Portability

There is currently no number portability for mobile or fixed lines in Algeria.

Data Protection

The relevant data protection regulations are embodied in the Constitution, the 18-07 law (issued in 2018), the penal code and the license terms.

The new Algerian constitution states that the private life of citizens is inviolable and protected by law. Secrecy of correspondence and private communications, in all its forms, is guaranteed. The protection of individuals with regard to the processing of personal data is a fundamental right guaranteed by the law that punishes any violation.

The 18-07 law created a new body (“Authority”) in charge of all activities related to personal data protection. The terms of this law will be applicable 12 months after the official appointment of the Authority’s staff, which to date has not yet occurred.

The penal code defines the offense of deliberately violating the privacy of others by capturing, storing or transmitting, without authorization or consent of their author, communications or words spoken in private and refers to sanctions against persons or companies that fraudulently maintain databases or attempt to do so.

According to their license terms, mobile operators must take measures to ensure the protection and confidentiality of personal information they hold or process or register within the client database, compliance with legal and regulatory provisions and confidentiality of information held on users in its contractual relations with any subcontractors.

The provision of cloud computing services is subject to obtaining an authorization granted by the ARPCE. Guidelines with respect to such authorizations were published in January 2018, which provide that the hosting and storage of customers’ data must be undertaken in Algeria and certain other clarifications for companies that provide cloud services.

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Other

SIM card identification

For each SIM subscription, regulations in force require that operators collect and store the signed contract and a copy of the customer’s identification.    

The new 2018 telecommunications law introduced a new penalty scheme for mobile operators failing to identify mobile SIM cards. Mobile operators may be fined DZD1,000,000 (US$8,400 as of December 31, 2019) per observed infraction and an additional penalty of DZD 5 000 (US$44) per day until the line is suspended.

Spectrum neutrality

Spectrum neutrality allows operators to use the allocated spectral resources for providing 2G/3G and 4G services. In 2016, the principle of spectrum neutrality was enforced in all bands allocated to mobile operators under the supervision of the ARPCE. Optimum already uses part of the 900 MHz (GSM) for 3G purposes (U900) and an additional part of the 1800 MHz band for 4G purposes.

Universal Service of telecommunications

Following the launch by The Ministry of Post and Telecommunications through the ARPCE of a new call for tenders for Universal Service on February 18, 2019, Djezzy decided not to submit a proposal. On March 20, 2019, the date of the official opening of a call for tenders, only one operator (Mobilis) submitted an offer for all the lots. On April 22, 2019, the ARPCE declared the call for tenders unsuccessful.

International voice traffic

To comply with the ARPCE’s interpretation of the 2018 Telecommunications Law’s provision on International traffic, Djezzy and other mobile operators were obliged to switch their international traffic to the Algérie Telecom infrastructure.

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Regulation of Telecommunications in Bangladesh

Regulatory bodies

The Bangladesh Telecommunications Regulatory (Amendment) Act, 2010 (the “BTRA”) introduced a separation of responsibilities between the telecommunications regulator and government ministry in Bangladesh. Under the BTRA, the responsibilities of issuing licenses for telecommunications systems and services, as well as the regulation of telecommunications activities, are assigned to the Bangladesh Telecommunication Regulatory Commission (“BTRC”). However, the supervision of telecommunications licensees and the approval of the BTRC’s proposals for issuing licenses and service tariff was transferred to the Posts and Telecommunications Division (“PTD”) (within the Ministry of Posts, Telecommunications and Information Technology of Bangladesh). As a result, the BTRC is currently the executive body for telecommunications policies, while the PTD supervises and monitors all activities of the BTRC. Apart from the BTRC and the PTD, Taxation and Financial Regulators- National Board of Revenue (NBR), Ministry of Finance (MoF), Bangladesh Bank, Investment Regulator - Bangladesh Investment Development Authority (BIDA) have significant authority on the telecom sector.

Regulatory framework

The main elements of the regulatory framework for the telecommunications sector in Bangladesh are embodied in the BTRA, which establishes rules relating to the supply of telecommunications services in Bangladesh. Pursuant to the BTRA, the BTRC has issued many regulations, directives, policies, and guidelines for the telecommunications industry, including the Bangladesh Telecommunication Regulatory Commission (Licensing Procedure) Regulations(2004), the International Long-Distance Telephony Service (ILDTS) policy, guidelines for infrastructure sharing, regulatory and licensing guidelines for nationwide telecommunications transmission networks, and directives for services and tariffs.

Licenses

The issuance of any telecommunications license is at the sole discretion of the BTRC, subject to approval from the PTD. The BTRC must submit a report to the PTD for its approval, prior to granting any license.

The BTRC reserves the right to set the criteria and conditions for license eligibility, to specify any applicable fees and charges and to determine the duration and conditions of any license. Generally, licenses are issued for a certain period of time subject to renewal, and the applicable validity period, renewal requirements and other conditions are set out in the license.

In addition, the provisions of the BTRA grant the BTRC the power to renew, suspend, cancel and control the transfer of licenses. The BTRC, with the prior permission of the PTD, may amend any condition of any license issued pursuant to the BTRA, and the PTD, on its own initiative or, at the request of a licensee, may instruct the BTRC to amend any license condition.

On February 19, 2018, the BTRC awarded us the 4G/LTE license. Also, on February 19, 2018, we acquired 5 MHz and 5.6 MHz Spectrum in 2100 MHz and 1800 MHz, respectively, and converted the remaining 900 MHz and 1800 MHz tech neutral spectrum for 4G. Banglalink has separate licenses for 2G and 3G services.

Mobile Termination Rates

The international termination rate was changed on February 22, 2018, after which the maximum and minimum termination rates became US$0.025/min and US$0.0175/min, respectively. The international termination rate was again revised on February 14, 2020, after which the maximum and minimum termination rates became US$0.025/min and US$0.006/min, respectively. IGW conducts revenue sharing based on the minimum international call termination rate, of which 22.5% is shared with MNOs.  The domestic termination rate has been changed to BDT 0.14/min or US$0.0017/min (terminating MNO receives BDT 0.10 (US$0.0012) and ICX receives BDT 0.04 (US$0.0005)), effective August 14, 2018.

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Significant Market Power

The BTRC issued a gazette notification regarding SMP on November 14, 2018, and subsequently declared Grameenphone an SMP on February 10, 2019, and imposed several restrictions on the operator, which was disputed by the operator in the court. As per court order, the BTRC is required to review and reconsider its decision regarding imposition of the restrictions.

Mobile Number Portability

On July 24, 2017, the BTRC issued a new licensing guideline for MNP service providers through which third party entities have been awarded a license to provide MNP service across the country. On October 1, 2018, MNP was launched nationwide.

Data Protection

There is currently no legislation in Bangladesh specifically on data protection. However, pursuant to some of our licensing terms and BTRC directives, we are prohibited from sharing customer data with third parties, with the exception of law enforcement agencies, without regulatory approval. The Digital Security Act 2018 makes it punishable to disclose identity information without consent.

Other

New Number series (014): In addition to existing number series with the 019 prefix, allocation of a new number series (014) prefix occurred on September 6, 2018. Specifically, number block 0140-XXXXXXX from prefix 014 has been allocated to Banglalink. Banglalink launched its 014 series on November 29, 2018.

Unified tariff: BTRC issued a letter on August 13, 2018. As per the letter, voice tariffs for all the operators both for on-net and off-net should be a minimum of 0.45/min and maximum of 2.00/min (excluding VAT and other charges). Banglalink has implemented this tariff plan from October 14, 2018 as the BTRC instructed.

Tower License: Regulatory and Licensing Guidelines for Issuing License for Tower Sharing in Bangladesh was published by the BTRC on April 1, 2018. Eight entities applied for the license. On November 1, 2018, the BTRC issued four tower sharing licenses. Pursuant to these guidelines, MNOs cannot build new towers of their own, and MNOs cannot share towers among themselves. However, MNOs can own and maintain their existing towers for their own use. If MNOs want to build new towers or share their existing towers with each other, MNOs have to do so through Tower Licensees (this modality has not yet been finalized/established). Existing towers that MNOs currently share with each other via bilateral agreements must be gradually be rolled back within five years.

QoS Guideline: On November 11, 2018, the BTRC published ANS Operators Quality of Service (QoS) Regulation 2018, which regulates the QOS of Access Network.

E-Registration: The BTRC issued a letter on August 28, 2018 regarding implementation of the Electronic Telecom Subscriber Acquisition Form (ETSAF). In accordance with the letter, Banglalink launched an electronic and paperless SIM registration process beginning September 3, 2018. Under the new process, a customer needs only to share his or her name, ID number, date of birth, present address and fingerprints with the retailer when purchasing a new SIM.

USSD Tariff: The BTRC issued a directive on August 14, 2018, establishing a fixed uniform unstructured supplementary service data (USSD) tariff.

DOB Directive:The Directive on Direct Operators Billing (“DOB”) was published on the December 3, 2018 by the BTRC and introduces a DOB option in Bangladesh. The limit for payment is BDT 600 per month and BDT 3,000 per year.

National Frequency Allocation Plan (NFAP):On November 11, 2018, the BTRC shared a draft of the revised National Frequency Allocation Plan (NFAP) for public consultation and feedback from the relevant stakeholders.

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Telecommunication Value Added Service (TVAS) Licensing: The BTRC has published new guidelines for value added services that requires Value Added Service (VAS) vendors to be enlisted by the BTRC and the ANS operators are bound to source external VAS only from these vendors.

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Regulation of Telecommunications in Ukraine

Regulatory bodies

Pursuant to the Ukraine Telecommunications Law (“UTL”), the main governmental authorities that manage the telecommunications industry in Ukraine are the Cabinet of Ministers, State Service of Special Communications and Information Protection of Ukraine (the “Administration”) and the National Commission for the State Regulation of Communication and Informatization (“NCCIR”).

The Cabinet of Ministers is responsible for forming general policy, ensuring equal rights for developing the forms of ownership, managing state-owned assets and directing and coordinating ministries and other central governmental bodies in the area of telecommunications.

The Administration develops state policy proposals in the area of telecommunications and is responsible for their implementation within its authority granted by law. The Administration also has the authority to prepare draft legislation and define the quality requirements for telecommunications services and technical standards for telecommunications equipment.

The NCCIR is the main regulatory and controlling body in the area of telecommunications and use of radio frequencies. The NCCIR issues licenses for the provision of licensed telecommunications services and the use of radio frequencies, maintains registries of telecommunications operators and providers, allocates numbering capacity to telecommunications operators and controls the quality of telecommunications services.

Regulatory framework

The UTL and the Ukraine Frequency Law (“UFL”), both as amended from time to time, are the principal laws regulating the Ukrainian telecommunications industry. The UTL includes various regulations by the Ukrainian Government and other governmental authorities to supplement the legal framework of the telecommunications industry.

The UTL sets forth general principles for the regulation of the telecommunications industry in Ukraine, including a description of the institutional framework for the government’s involvement in the regulation, administration and operation of the telecommunications industry in Ukraine. The UFL regulates the allocation and use of the frequency bands in Ukraine.

The most important aspects of the law with respect to our business include the state government’s authority to: license communications service providers; allocate radio frequencies; certify telecommunications equipment; allocate numbering capacity; ensure fair competition and freedom of pricing and develop and implement government policy on telecommunications and frequency allocations; and conduct oversight of operators’ compliance with the terms of their licenses and Ukrainian law.

Licenses

According to recent legislative changes, state licensing of telecommunications services was abolished. In 2019, the Ukrainian Parliament adopted respective changes to the Law “On Telecommunications”. Licensing of radio frequency resource (RFR) use remains unchanged. If the demand for radio frequency exceeds availability, licenses for RFR use are issued based on the results of a tender or auction held by the NCCIR. Licenses are issued for a term of five to fifteen years. The NCCIR has the right to extend the existing license at the request of the operator, or to take a negative decision if, at the date of filing of the application for an extension, violations of licensing conditions by the operator have been recorded and such violations have not been cured.

After obtaining a license for use of the radio frequency resource, telecommunications operators are required to obtain permission to operate Radio Electronic Facilities (“REF”) and private radio networks (radio transmitters, base stations, and microwave links). In accordance with the law on the radio frequency resource in Ukraine, permissions for REF are issued for a period not exceeding the period of validity of the relevant operator’s licenses for the use of radio frequency resource. The permit may be extended at the request of the operator to the NCCIR. The NCCIR will extend the license unless a violation of the licensing conditions has occurred and as long

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as there are no preconditions, such as the refarming of frequencies or the introduction of new radio technologies, for the termination of a specific radio technology in the radio frequency band.

Mobile Termination Rates

The UTL allows telecommunications operators, including wireless service operators, to establish tariffs for the telecommunications services provided to customers, with the exception of tariffs on universal services and data traffic channeling by SMP telecommunications operators. For a description of MTRs in Ukraine, see “Item 4-Information on the Company-Interconnection Agreements.”

Effective January 1, 2019, MTR rates in Ukraine are reduced from UAH 0.15/min to UAH 0.12/min. IMTR rates remain at current rate EUR 0.10/min.

Significant Market Power

The NCCIR regulates telecommunications services, studies the competitive environment in the telecommunications market, determines SMP operators and regulates interconnection tariffs charged to access SMP operators’ and dominant operators’ networks and the technical, organizational and economic terms of interconnection agreements involving such operators. An operator is presumed to have SMP if it has a share of more than 25% of the total revenue of all telecommunications operators and providers operating in the respective telecommunications services market. On October 20, 2011, the NCCIR determined the SMP operators in the markets for terminating calls on fixed-line and mobile networks and on December 1, 2011, it approved mandatory interconnection tariffs for the SMP operators in such markets. Our operations in the Ukraine are deemed to have SMP and are subject to these regulations. The NCCIR is planning to introduce changes in the UTL defining SMP for different markets.

A law titled “On electronic communications” is expected to be adopted in 2020, and, among other things, it increases the authority of the national regulatory authority to analyze communication services markets to determine significant market power operators. The draft legislation also includes a new list of regulatory restrictions for significant market power operators, including controls on wholesale and retail tariffs and infrastructure sharing and an obligation to verify all subscribers. As the legislation has yet to be adopted, it is unclear what effects these new provisions will have.

Mobile Number Portability

On May 1, 2019, MNP was implemented in Ukraine, requiring mobile operators to provide a national roaming service and to provide customers with the ability to transfer their mobile numbers from one telecommunications network to another.

Data Protection

According to “On Protection Of Personal Data,” Law of Ukraine of June 2010, personal data is defined as the information or aggregate information about a natural person who is identified or may be identified (e.g. name, ID number, and passport data). In Ukraine, most customers are not identified. However, content, traffic and location are defined as customer’s data. The transmission of personal data requires the transferor to obtain consent from the person whose personal data is being transferred. The party to which the personal data is transferred is required to have implemented the requirements of the Law of Ukraine On Protection of Personal Data. This law is not expected to have a significant impact on Kyivstar’s operations.

Personal data may only be transferred to foreign parties in the specific cases stipulated by law or an international treaty and only on the condition that an adequate level of personal data protection is ensured by the relevant foreign state.

Part 3 of art. 34 of the Law of Ukraine “On telecommunications” requires telecommunications operators and providers to ensure and be responsible for protecting the confidentiality of information concerning customers which was made available to them at the time of entering into a telecommunications services agreement. Information concerning the consumer and concerning the services they have received may be provided in observance of the

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procedure defined by the law. In all other cases, the information described above may only be disclosed subject to the customer’s written consent.

The draft law to align Ukrainian legislation to EU GDPR has been considered and revised since October 2018. This process is driven and coordinated by Ukrainian Parliament Commissioner for Human Rights (Ombudsman) in cooperation with Twinning projects of the EU Commission.

Other

New Legislation

The following draft telecommunications laws were registered in the Ukrainian Parliament in October 2019: (i) “On Electronic Communications”; (ii) “On Radio Frequency Resource”; and (iii) “On Development of Infrastructure for Digital Transformation of Economy and Society” (i.e., the Ukrainian adaptation of the European Code on Electronic Communications). These three draft laws were subsequently revoked by their authors and combined into a single comprehensive law and registered in the Parliament on February 5, 2020 under number 3014. Kyivstar took active part in the drafting process with the goal of ensuring that key positions of Kyivstar are reflected in the law.

Matters related to mandatory registration by subscribers and obligatory IMEI codes registry maintenance were excluded from the final text of the registered law.

Sanctions regimes imposed against Ukraine

For a discussion on current sanctions regimes and their effect on our business in Ukraine, see “— Sanctions Regimes. For a discussion of the risks to our business as a result of the current sanctions regimes, see Item 3.D. Risk Factors — Markets Risks — “Our operations may be adversely affected by ongoing developments in Russia and Ukraine.”

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Regulation of Telecommunications in Uzbekistan

Regulatory bodies

The government authority responsible for supervising the telecommunications industry in Uzbekistan is the Ministry for Development of Information Technologies and Communications of the Republic of Uzbekistan.

In accordance with the Uzbek Telecommunications Law, businesses offering communications services in the Republic of Uzbekistan may be privately or publicly held by Uzbek or foreign national individuals or legal entities. All owners of telecommunications networks have equal rights and enjoy equal protection guaranteed by the law, and the legislation imposes no restrictions on foreign investors.

The State Inspectorate for Supervision of Informatization and Telecommunications is responsible for monitoring compliance by telecommunications companies with license requirements and conditions.

The Antimonopoly Committee of the Republic of Uzbekistan is a governmental body with functions and powers for antimonopoly regulation, development of a competitive environment, monitoring the activities of natural monopolies, protecting consumer rights, regulating the advertising market and licensing commodity exchanges.

Regulatory framework

The main statutes that govern the telecommunications industry in Uzbekistan are (i) the Uzbek Communications Law dated January 13, 1992 (as amended); (ii) the Radio Frequency Spectrum Law dated December 25, 1998; (iii) the Protection of Consumers’ Rights Law dated April 26, 1996; (iv) the Uzbek Telecommunications Law dated August 20, 1999; (v) the Law on Licensing of Certain Types of Business, dated May 25, 2000; and (vi) the Uzbek Competition Law, dated January 6, 2012.

These laws determine the general legal and economic basis for organizing communications systems, establishing rights and duties of a company in terms of ownership, use, disposal and management of communications equipment when setting up and operating communications networks and providing communications services.

The most important aspects of the law with respect to our business include the federal government’s authority to: license communications service providers; allocate radio frequencies; certify telecommunications equipment; allocate numbering capacity; ensure fair competition and freedom of pricing; and conduct oversight of operators’ compliance with the terms of their licenses and Uzbek law.

Licenses

The issuance of any telecommunications license is at the sole discretion of the Cabinet of Ministers. Upon approval from the Cabinet, the Ministry for Development of Information Technologies and Communications executes the license. The Ministry will execute a license within 20 days from the date an application is filed and approved by the Cabinet. An application can be denied only if: the presented documents are not properly executed; the documents contain false information; or the applicant does not meet the license terms and requirements. The law does not provide any further grounds for denial.

Licenses are issued for a period starting from five years and can be issued with no fixed term, subject to renewal, and the applicable renewal requirements and procedures are the same as for obtaining the license. In addition, the Ministry has the power to renew, suspend, cancel and control the transfer of licenses.

On March 31, 2017, the Republican Radio frequencies Council in Uzbekistan published a decision ordering the equitable reallocation amongst all telecommunications providers in the market, which will affect approximately half of the 900 MHz and 1800 MHz radio frequencies of our Uzbek subsidiary, Unitel LLC. The decision came into force on March 31, 2018, and, was successfully executed by Unitel. The decision also granted tech neutrality in the 900 MHz and 1800 MHz bands.

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Mobile Termination Rates

Local MTRs are currently not regulated in Uzbekistan. Pursuant to current legislation, MTRs are determined on the basis of the contracts between operators. However, if operators cannot agree on the MTR cost, the regulator can establish such cost itself based on prescribed methodologies. Due to the inclusion of Unitel LLC on the list of SMP operators, the State Committee of the Republic of Uzbekistan for Assistance to Privatized Enterprises and Development of Competition adopted a decision requiring Unitel LLC to establish consistent MTRs for all operators. Based on this decision, other operators filed claims with the court to establish MTR in the amount of UZS 0.05/minute and won. For a description of MTRs in Uzbekistan, see “Item 4-Information on the Company-Interconnection Agreements.”

Significant Market Power

In 2013, Unitel LLC was declared to be a company with significant market power and was required to submit its tariffs to the Ministry of Finance of Uzbekistan for approval. Despite numerous attempts by Unitel LLC to get the Ministry of Finance to approve its tariffs, the Ministry has never issued such approvals. 

In April 2018, the Uzbek Government amended its regulations on the determination of monopolistically high and low prices.  As a result of these amendments,Unitel LLC is no longer required to obtain prior approvals before modifying its tariffs.

Mobile Number Portability

In 2018, the Ministry for Development of Information Technologies and Communications introduced a draft resolution on MNP.  If adopted, it would result in the introduction of MNP in Uzbekistan.  According to the latest version of the draft resolution, customers would be charged a nominal fee to port numbers. In August 2019, the Ministry published the revised version of the draft resolution for comment and also sent a list of questions to mobile operators. The comment period closed on August 24, 2019, and Beeline Uzbekistan responded to the Ministry’s questions. The Ministry continues to consider the resolution.

Data Protection

Data protection is regulated by Uzbek Law “On Personal Data” dated July 2, 2019 (which entered into force on October 1, 2019), Laws “On Informatization” and “On Principles and Guarantees of Freedom of Information,” as well as by the Regulation on the Order of Documentation of Information, Registration of State Information Resources approved by an Order of the Ministry for Development of Information Technologies and Communications. Under these laws, personal data and other confidential information cannot be collected and distributed without the consent of the owner of such information.

Other

In accordance with Uzbek Cabinet of Ministers Decree, dated October 2018, “On measures to streamline the registration system for mobile devices in the Republic of Uzbekistan”, a system for registering International Mobile Equipment Identity (IMEI) codes for mobile devices was introduced in 2019. The introduction of IMEI codes in the registration is aimed at preventing the sale of mobile devices that were imported into Uzbekistan without paying customs duties, as well as to enable a prompt search for mobile devices in case of loss or theft.

• From November 2019, IMEI registration can be processed manually only through the IMEI registration system.

• From November to December 2019, registration was available free of charge via the internet, SMS and USSD; and subsequently IMEI registration is on a paid basis, with payments being made through payment systems, which require a bank card, or made at banks offices.

According to the registration rules, if a mobile device’s IMEI is not registered within 30 days after the activation in network, its access to the network will be blocked until its IMEI is registered. The process of blocking unregistered devices has already commenced.

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Regulation of Telecommunications in Kazakhstan

Regulatory bodies

Under the Kazakhstan Communications Law dated July 5, 2004 (the “Kazakhstan Communications Law”), the Ministry of Digital Development, Innovation and Aerospace Industry is the central executive body authorized to implement state policy and governmental control with respect to telecommunications and to adopt relevant acts.

The Government sets forth the procedures and one-off payment rate to access frequencies for the provision of telecommunications services. The Inter-Agency Commission on Radio Frequencies, a consultative-advisory agency of the Kazakh government, provides recommendations on government policy regarding frequencies. The National Security Committee and certain other governmental defense bodies also maintain a level of control over the telecommunications industry as part of their investigative operations.

Competition matters in Kazakhstan are regulated by the Committee on Protection and Development of Competition (the “Antimonopoly Committee”) of the Ministry of the National Economy. The Antimonopoly Committee is authorized to prepare and implement state policy for the protection of competition, for example, by coordinating with state authorities, reviewing compliance with competition laws, conducting investigations and approving concentrations of entities.

Regulatory framework

The Kazakhstan Communications Law is the principal act regulating the telecommunications industry in Kazakhstan and sets forth general principles for the regulation of the telecommunications industry, the authority of each regulatory body, the rules governing telecommunications network cooperation and consumer rights protections.

The Kazakhstan Communications Law grants the Kazakh government broad authority with respect to the telecommunications industry in Kazakhstan. The most important aspects with respect to our business include the government’s authority to develop and implement government policy on telecommunications and frequency allocations; regulate radio frequencies conversion; and approve procedures for auctions of telecommunications licenses.

The participation of foreign capital in Kazakhstan’s telecommunications market is limited by law. It is forbidden for foreign legal entities or individuals to control and operate backbone networks without the establishment of a legal entity in Kazakhstan and to obtain more than 10.0% of voting shares in an ILD operator without the Ministry of Digital Development, Innovation and Aerospace Industry consent, as well as the consent of national security authorities. In addition, foreign legal entities or individuals are not allowed to possess, use, dispose of or control (directly or indirectly) more than 49.0% of the total voting shares of an ILD operator who possesses surface communication lines (cables, including fiber optic and radio-relay cables) without governmental consent, based on the conclusion of the Ministry of Digital Development, Innovation and Aerospace Industry, as well as the consent of national security authorities.

In addition, all telecommunications operators in Kazakhstan are required to maintain control centers of their networks, which are responsible for monitoring, incident management, planning work and management reporting within the territory of Republic of Kazakhstan, and the management of such networks is not permitted to be transferred in any form to other persons.

Licenses

In accordance with legislation of the Republic of Kazakhstan, licenses to provide telecommunications services are issued by the Ministry of Digital Development, Innovation and Aerospace Industry. The Law “On Permits and Notifications” regulates permits, certain types of activities or actions and the procedures for issuing and re-issuing permits. A license to provide telecommunications services is a first class permit, meaning it is inalienable and without a time limit.

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In addition to obtaining a license, wireless telecommunications operators must have a permit for radio frequency usage for every radio transmitter that they operate. Permits for radio frequency usage are issued by the Committee of Telecommunications which is a part of the Ministry of Digital Development, Innovation and Aerospace Industry. Under the Kazakhstan Communications Law, permits for the use of radio frequencies are subject to extension every year after the payment of the frequency fee for the first quarter of the current year. Radio frequency permits may be suspended or terminated for non-usage of assigned spectrum within one year and failure to comply with the conditions to which the frequency allocation was subject.

Mobile Termination Rates

The structure of interconnect agreements is set by the Ministry of Digital Development, Innovation and Aerospace Industry and dominant operators are required to enter into an interconnect agreement with any operator requesting interconnection.

Significant Market Power

In 2007, KaR-Tel was included in the list of dominant companies in terms of mobile services. As a result, the company was subject to the regulated market and has a range of obligations and limitations on pricing.

On January 1, 2017, the Entrepreneurial Code abolished the list of dominant companies, and as a result of not being on the list, KaR-Tel is no longer required to fulfill obligations such as regular reporting to the Antimonopoly Committee.  However, the Antimonopoly Committee has conducted a market analysis and designated KaR-Tel as a dominant company, subjecting the company to antimonopoly legislation and monitoring.

Mobile Number Portability

MNP was launched on January 1, 2016. There is currently no charge for customers to port numbers, and mobile operators are required to pay annual fees for the maintenance of the MNP data base. In 2016, the annual cost for KaR-Tel was approximately US$335,759. In 2017, the price for MNP data base maintenance was decreased by 26% to approximately US$245,308. KaR-Tel’s business has not been significantly affected from the implementation of mobile number portability.

Data Protection

The Law of the Republic of Kazakhstan on Personal Data and Its Protection (the “Kazakhstan Data Law”) was adopted in 2013. It includes requirements with respect to gathering, processing, storing and the protection of personal data. Personal data may only be stored within Kazakhstan. There is a mandatory requirement to have a written or electronic signature consent for gathering and processing personal data, and cross-border transfers.

Since adoption the Kazakhstan Data Law, information on subscribers refers to the personal data and also the service information on subscribers. Both definitions are similar, but are regulated by different laws. According to the Kazakhstan Data Law, cross-border transfer of personal data is permitted. With regard the service information, in 2017 a new provision was introduced into the Kazakhstan Data Law that makes the cross-border transfer of service information subject to the Kazakhstan Communications Law.  Pursuant to the Communications Law, such service information about subscribers may only be stored in Kazakhstan and cannot be transferred abroad unless through roaming services.

Since 2018, in accordance with a new provision of the Kazakhstan Communications Law, employees who work with service information on subscribers must be citizens of the Republic of Kazakhstan. The transfer in any form from telecom operators to other persons of management over communication networks is prohibited.

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EU Telecommunications Regulation

Our subsidiary VEON Wholesale Services (VWS) is subject to German telecommunications regulation, which amongst other things, regulates the way VWS manages its traffic and billing data, and its capability to identify, detect and report on security incidents.

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