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Summary of Significant Accounting Policies (Tables)
12 Months Ended
Dec. 31, 2017
Accounting Policies [Abstract]  
Schedule of Allowance for Doubtful Accounts
allowance for doubtful accounts consists of the following activity (in thousands):
 
Year Ended December 31,
2017
 
2016
Allowance for doubtful accounts, beginning balance
$
1,269

 
$
763

Additions
3,400

 
2,029

Write-offs
(3,417
)
 
(1,523
)
Allowance for doubtful accounts, ending balance
$
1,252

 
$
1,269

Schedule of Property Plant and Equipment Estimated Useful Lives Table [Table Text Block]
The estimated useful lives of our property and equipment are as follows:
 
Furniture and fixtures
5 years
Hosting equipment
3 years
Computer equipment and licensed software and patents
3 to 5 years
Leasehold improvements
Shorter of the lease term or estimated useful life
Summary of Income Statement Balance Sheet Items, After Adoption Of New Accounting Standards [Table Text Block]
Selected consolidated statement of operations line items, which have been restated to reflect the adoption of the new standard, are as follows (in thousands):

 
Year ended December 31,
 
2017
 
2016
Revenue
430,165

 
312,844

Operating expenses:

 

Sales and marketing
211,918

 
161,653

Operating loss
(106,146
)
 
(98,147
)
Net loss
(102,141
)
 
(97,620
)


Selected consolidated balance sheet line items, which have been restated to reflect the adoption of the new standard, are as follows (in thousands):

 
December 31, 2017
Assets
 
Deferred costs
15,771

Deferred costs, noncurrent
15,395

Liabilities and stockholders’ equity
 
Deferred revenue
173,147

Deferred revenue, noncurrent
1,213

Accumulated deficit
(398,043
)