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Accounts Receivable, Net - Narrative (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Provision (provision reduction) for doubtful accounts $ (900) $ 200 $ 965 $ 460
Reserve (reduction to reserve) for product returns     1,000 (44)
Hardware and other revenue        
Accounts, Notes, Loans and Financing Receivable [Line Items]        
Reserve (reduction to reserve) for product returns $ 700 $ 100 $ 1,000 $ (100)