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Stockholders' Equity - Common Stock Shares Reserved (Details) - shares
Dec. 31, 2025
Dec. 31, 2024
Stockholders' Equity    
Total (in shares) 54,212,229 53,064,084
Stock-based awards available for grant under 2016 Plan    
Stockholders' Equity    
Stock-based awards available for grant under 2016 Plan and shares of class A common stock reserved for issuance pursuant to ESPP (in shares) 28,543,969 23,292,678
Common Stock Class A    
Stockholders' Equity    
Shares of Class A common stock reserved for Twilio.org (in shares) 265,225 353,633
Stock options issued and outstanding    
Stockholders' Equity    
Stock options issued and outstanding (in shares) 902,120 1,322,176
Unvested restricted stock units issued and outstanding    
Stockholders' Equity    
Unvested restricted stock units issued and outstanding (in shares) 13,663,977 18,386,271
Shares of Class A common stock reserved for issuance pursuant to ESPP    
Stockholders' Equity    
Stock-based awards available for grant under 2016 Plan and shares of class A common stock reserved for issuance pursuant to ESPP (in shares) 10,836,938 9,709,326