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Summary of Significant Accounting Policies Summary of Significant Accounting Policies - Narrative (Details)
12 Months Ended
Dec. 31, 2019
USD ($)
Vote
Dec. 31, 2018
USD ($)
Vote
Dec. 31, 2017
USD ($)
Feb. 01, 2019
USD ($)
Jan. 01, 2019
USD ($)
Dec. 31, 2016
USD ($)
Acquired Indefinite-lived Intangible Assets [Line Items]            
Advertising expense $ 27,000,000.0 $ 10,600,000 $ 4,900,000      
Allowance for doubtful accounts 6,287,000 4,945,000 1,033,000     $ 1,076,000
Issuance costs 953,000          
Operating lease assets 156,741,000       $ 123,500,000  
Operating lease, liability 166,356,000       132,000,000.0  
Deferred rent credit         $ 9,000,000.0  
Goodwill, impairment loss 0 0 0      
Impairment of long-lived assets 0 $ 0 $ 0      
SendGrid            
Acquired Indefinite-lived Intangible Assets [Line Items]            
Operating right of use asset 33,742,000     $ 33,700,000    
Operating lease liability 32,568,000     32,600,000    
Finance right-of-use assets       14,200,000    
Finance lease liability $ 13,616,000     $ 13,600,000    
Common Class A            
Acquired Indefinite-lived Intangible Assets [Line Items]            
Votes per share | Vote 1 1        
Common Class B            
Acquired Indefinite-lived Intangible Assets [Line Items]            
Votes per share | Vote 10 10        
Conversion ratio 1