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Stock-Based Compensation (Tables)
6 Months Ended
Jun. 30, 2020
Share-based Payment Arrangement [Abstract]  
Schedule of Stock-based Compensation Expense
Stock-based compensation expense was recorded in the following cost and expense categories consistent with the respective employee or service provider’s related cash compensation (in thousands):
Three months ended June 30,Six months ended June 30,
2020201920202019
Cost of revenue
Subscription and support
$436  $399  $867  $756  
Professional services
365  431  790  840  
Operating expenses
Research and development
2,040  1,851  3,623  3,751  
Sales and marketing
2,944  2,032  5,680  3,996  
General and administrative
9,109  3,800  13,870  7,363  
Total
$14,894  $8,513  $24,830  $16,706  
Schedule of Stock-Option Activity
The following table summarizes the option activity under the Plans for the six months ended June 30, 2020:




Options

Weighted-
Average
Exercise
Price
Weighted-
Average
Remaining
Contractual
Term (Years)
Aggregate Intrinsic Value
(in thousands)
Outstanding at December 31, 20194,353,167  $14.32  5.6$120,714  
Granted—  —  
Forfeited(45,719) 21.47  
Exercised(668,220) 14.15  
Outstanding at June 30, 20203,639,228  $14.26  5.1$142,764  
Exercisable at June 30, 20203,376,057  $13.97  4.9$133,426  
Summary of Restricted Stock Units
The following table summarizes the restricted stock unit activity under the Plan for the six months ended June 30, 2020:




Number of Shares
Weighted-
Average
Grant Date Fair Value
Unvested at December 31, 20193,039,020  $31.39  
Granted882,672  43.00  
Forfeited(243,540) 37.02  
Vested(1)
(671,435) 31.90  
Unvested at June 30, 20203,006,717  $35.09  
(1) During the six months ended June 30, 2020, in accordance with our Nonqualified Deferred Compensation Plan, recipients of 409,302 shares had elected to defer settlement of the vested restricted stock units and 7,420 shares were released from deferral. This resulted in total deferred units of 939,084 as of June 30, 2020.
Schedule of Valuation Assumptions, Employee Stock Purchase Plans
The fair value of our ESPP purchase rights was estimated assuming no expected dividends and the following weighted-average assumptions:
Six months ended June 30,
20202019
Expected term (in years)0.50.5
Risk-free interest rate1.5%2.6%
Expected volatility40.6%48.6%