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Stock-Based Compensation (Tables)
3 Months Ended
Mar. 31, 2020
Share-based Payment Arrangement [Abstract]  
Schedule of Stock-based Compensation Expense
Stock-based compensation expense was recorded in the following cost and expense categories consistent with the respective employee or service provider’s related cash compensation (in thousands):
Three months ended March 31,
20202019
Cost of revenue
Subscription and support
$431  $357  
Professional services
425  409  
Operating expenses
Research and development
1,583  1,900  
Sales and marketing
2,736  1,964  
General and administrative
4,761  3,563  
Total
$9,936  $8,193  
Schedule of Stock-Option Activity
The following table summarizes the option activity under the Plans for the three months ended March 31, 2020:




Options

Weighted-
Average
Exercise
Price
Weighted-
Average
Remaining
Contractual
Term (Years)
Aggregate Intrinsic Value
(in thousands)
Outstanding at December 31, 20194,353,167  $14.32  5.6$120,714  
Granted—  —  
Forfeited(21,735) 20.50  
Exercised(225,310) 12.40  
Outstanding at March 31, 20204,106,122  $14.39  5.4$73,653  
Exercisable at March 31, 20203,703,584  $14.01  5.2$67,834  
Summary of Restricted Stock Units
The following table summarizes the restricted stock unit activity under the Plan for the three months ended March 31, 2020:




Number of Shares
Weighted-
Average
Grant Date Fair Value
Unvested at December 31, 20193,039,020  $31.39  
Granted636,445  45.69  
Forfeited(53,456) 32.91  
Vested(1)
(286,338) 27.23  
Unvested at March 31, 20203,335,671  $34.47  
(1) During the three months ended March 31, 2020, in accordance with our Nonqualified Deferred Compensation Plan, recipients of 168,966 shares had elected to defer settlement of the vested restricted stock units and no shares were released from deferral. This resulted in total deferred units of 706,168 as of March 31, 2020.
Schedule of Valuation Assumptions, Employee Stock Purchase Plans
The fair value of our ESPP purchase rights was estimated assuming no expected dividends and the following weighted-average assumptions:
Three months ended March 31,
20202019
Expected term (in years)0.50.5
Risk-free interest rate1.5%2.6%
Expected volatility40.6%
48.6%