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Unaudited Quarterly Results of Operations
12 Months Ended
Dec. 31, 2019
Quarterly Financial Information Disclosure [Abstract]  
Unaudited Quarterly Results of Operations Unaudited Quarterly Results of Operations
The following tables set forth selected unaudited quarterly consolidated statement of operations data for each of the quarters indicated as well as the percentage of total revenue for each line item shown. The unaudited information should be read in conjunction with our financial statements and related notes included elsewhere in this report. We believe that the following unaudited information reflects all normal recurring adjustments necessary for a fair presentation of the information for the periods presented. The operating results for any quarter are not necessarily indicative of results for any future period.
Three months ended
Dec 31, 2019Sep 30, 2019Jun 30, 2019Mar 31, 2019Dec 31, 2018Sep 30, 2018Jun 30, 2018Mar 31, 2018
(in thousands)
Revenue
Subscription and support
$66,148  $63,022  $60,472  $56,123  $53,779  $51,306  $48,837  $46,470  
Professional services
14,117  11,157  13,012  13,840  10,656  9,567  10,293  13,436  
Total revenue80,265  74,179  73,484  69,963  64,435  60,873  59,130  59,906  
Cost of revenue
Subscription and support
11,946  10,924  10,202  9,809  8,637  8,139  8,637  8,802  
Professional services
11,102  10,827  10,475  9,727  8,757  7,520  7,659  7,709  
Total cost of revenue23,048  21,751  20,677  19,536  17,394  15,659  16,296  16,511  
Gross profit57,217  52,428  52,807  50,427  47,041  45,214  42,834  43,395  
Operating expenses
Research and development
23,216  22,899  21,795  22,011  20,773  19,984  20,718  20,127  
Sales and marketing
33,732  32,990  28,213  25,365  23,011  24,068  22,252  21,006  
General and administrative (1)
14,754  12,017  11,226  10,383  11,047  11,864  21,654  11,768  
Total operating expenses71,702  67,906  61,234  57,759  54,831  55,916  64,624  52,901  
Loss from operations(14,485) (15,478) (8,427) (7,332) (7,790) (10,702) (21,790) (9,506) 
Interest income2,064  1,460  641  492  435  341  279  223  
Interest expense(3,534) (1,959) (433) (440) (480) (448) (449) (450) 
Other income, net(305) 24  (111) (172) 318  (138) 213  120  
Loss before provision (benefit) for income taxes(16,260) (15,953) (8,330) (7,452) (7,517) (10,947) (21,747) (9,613) 
Provision (benefit) for income taxes38  98  (8) 11  204  17  21   
Net loss$(16,298) $(16,051) $(8,322) $(7,463) $(7,721) $(10,964) $(21,768) $(9,618) 
Net loss per common share:
Basic and diluted
$(0.35) $(0.34) $(0.18) $(0.17) $(0.17) $(0.25) $(0.50) $(0.22) 
Weighted-average common shares outstanding - basic and diluted
47,058,209  46,731,663  46,166,660  45,229,279  44,472,672  43,973,428  43,234,655  42,858,756  
(1) During the second quarter of 2018, we recorded an additional $5.9 million and $3.6 million of cash-based and equity-based compensation, respectively, to general and administrative expense pursuant to a separation agreement with our former CEO.