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Pay vs Performance Disclosure - USD ($)
10 Months Ended 12 Months Ended
Nov. 07, 2024
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
Dec. 31, 2022
Dec. 31, 2021
Pay vs Performance Disclosure            
Pay vs Performance Disclosure, Table  
YearSummary Compensation Table Total for PEO
($)
 Compensation Actually Paid to PEO
($)
Average Summary Compensation Table Total for Non-PEO NEOs
($)
Average Compensation Actually Paid to Non-PEO NEOs
($)
Value of Initial Fixed $100 Investment Based on:
Net Income (Loss)
($)
Total Return
($)
Peer Return
($)
20252,941,276 760,210 3,358,187 3,796,469 21.85 258.44 1,232,805 
20241,150,276 (3,880,711)1,017,885 574,812 20.23 203.26 (92,262,091)
20231,163,566 4,806,301 1,633,615 1,718,804 23.23 147.39 (111,440,577)
202219,850,643 11,929,759 1,096,056 566,043 20.09 88.54 (150,920,305)
2021981,848 32,179,193 1,177,418 (1,516,719)40.23 137.86 (88,640,479)
       
PEO Total Compensation Amount   $ 2,941,276 $ 1,150,276 $ 1,163,566 $ 19,850,643 $ 981,848
PEO Actually Paid Compensation Amount   $ 760,210 (3,880,711) 4,806,301 11,929,759 32,179,193
Adjustment To PEO Compensation, Footnote  
The following table is a reconciliation of amounts presented in the Summary Compensation Table and compensation actually paid in the preceding table. SEC rules require certain adjustments to be made to the Summary Compensation Table totals to determine compensation actually paid. Compensation actually paid does not necessarily represent cash or equity value transferred to the PEO or applicable NEO without restriction but rather is a value calculated under applicable SEC rules. In general, compensation actually paid is calculated as Summary Compensation Table total compensation adjusted to reflect the fair market value of equity awards as of December 31 of the applicable year or, if earlier, the vesting date. All amounts presented are in whole dollars.
YearExecutivesSummary Compensation Table Total
($)
(-) Stock Awards
($)
(+ / -) Year-End Equity Value
($)
(+ / -) Change of Value of Prior Equity Awards
($)
(+ / -) Change in Value of Vested Equity Awards
($)
Compensation Actually Paid
($)
2025CEO2,941,276 1,760,000 — (3,941,066)— 760,210 
Other NEOs
3,358,187 (1,925,286)2,362,181 12,779 (11,392)3,796,469 
2024CEO1,150,276 — — (5,030,987)— (3,880,711)
Other NEOs(1)
1,017,885 (341,049)295,543 (378,333)(19,234)574,812 
2023CEO1,163,566 — — 3,642,735 — 4,806,301 
Other NEOs1,633,615 (379,575)340,315 48,537 75,912 1,718,804 
2022CEO19,850,643 (18,823,638)10,903,054 — (300)11,929,759 
Other NEOs1,096,056 (196,618)124,357 (221,411)(236,341)566,043 
2021
CEO
981,848 — — (1,951)31,199,296 32,179,193 
Other NEOs
1,177,418 (461,751)244,244 (1,508,089)(968,541)(1,516,719)
(1) Includes ($650,492) of compensation actually paid to Mr. Matheos during his tenure as Chief Financial Officer from January 1 to November 7, 2024, including ($1.8 million) of RSUs which were forfeited upon his termination.
       
Non-PEO NEO Average Total Compensation Amount   $ 3,358,187 1,017,885 1,633,615 1,096,056 1,177,418
Non-PEO NEO Average Compensation Actually Paid Amount   $ 3,796,469 574,812 1,718,804 566,043 (1,516,719)
Adjustment to Non-PEO NEO Compensation Footnote  
The following table is a reconciliation of amounts presented in the Summary Compensation Table and compensation actually paid in the preceding table. SEC rules require certain adjustments to be made to the Summary Compensation Table totals to determine compensation actually paid. Compensation actually paid does not necessarily represent cash or equity value transferred to the PEO or applicable NEO without restriction but rather is a value calculated under applicable SEC rules. In general, compensation actually paid is calculated as Summary Compensation Table total compensation adjusted to reflect the fair market value of equity awards as of December 31 of the applicable year or, if earlier, the vesting date. All amounts presented are in whole dollars.
YearExecutivesSummary Compensation Table Total
($)
(-) Stock Awards
($)
(+ / -) Year-End Equity Value
($)
(+ / -) Change of Value of Prior Equity Awards
($)
(+ / -) Change in Value of Vested Equity Awards
($)
Compensation Actually Paid
($)
2025CEO2,941,276 1,760,000 — (3,941,066)— 760,210 
Other NEOs
3,358,187 (1,925,286)2,362,181 12,779 (11,392)3,796,469 
2024CEO1,150,276 — — (5,030,987)— (3,880,711)
Other NEOs(1)
1,017,885 (341,049)295,543 (378,333)(19,234)574,812 
2023CEO1,163,566 — — 3,642,735 — 4,806,301 
Other NEOs1,633,615 (379,575)340,315 48,537 75,912 1,718,804 
2022CEO19,850,643 (18,823,638)10,903,054 — (300)11,929,759 
Other NEOs1,096,056 (196,618)124,357 (221,411)(236,341)566,043 
2021
CEO
981,848 — — (1,951)31,199,296 32,179,193 
Other NEOs
1,177,418 (461,751)244,244 (1,508,089)(968,541)(1,516,719)
(1) Includes ($650,492) of compensation actually paid to Mr. Matheos during his tenure as Chief Financial Officer from January 1 to November 7, 2024, including ($1.8 million) of RSUs which were forfeited upon his termination.
       
Compensation Actually Paid vs. Total Shareholder Return  
The Company did not use any financial performance metrics to link compensation actually paid for the NEOs in 2025, except the portion of Mr. Zamudio-Ramirez’s bonus tied to gross profit of the Customer Success organization. Therefore, the Company has not included a Company-Selected Measure in the Pay versus Performance disclosure.

2187
       
Compensation Actually Paid vs. Net Income  
The Company did not use any financial performance metrics to link compensation actually paid for the NEOs in 2025, except the portion of Mr. Zamudio-Ramirez’s bonus tied to gross profit of the Customer Success organization. Therefore, the Company has not included a Company-Selected Measure in the Pay versus Performance disclosure.
2190
       
Total Shareholder Return Vs Peer Group  
The Company did not use any financial performance metrics to link compensation actually paid for the NEOs in 2025, except the portion of Mr. Zamudio-Ramirez’s bonus tied to gross profit of the Customer Success organization. Therefore, the Company has not included a Company-Selected Measure in the Pay versus Performance disclosure.

2187
2194
*Our peer group consists exclusively of the Nasdaq Computer Index.
       
Tabular List, Table  
Alignment with corporate strategy
Total software annual contract value growth
       
Total Shareholder Return Amount   $ 21.85 20.23 23.23 20.09 40.23
Peer Group Total Shareholder Return Amount   258.44 203.26 147.39 88.54 137.86
Net Income (Loss)   $ 1,232,805 (92,262,091) (111,440,577) (150,920,305) (88,640,479)
Measure:: 1            
Pay vs Performance Disclosure            
Name   Alignment with corporate strategy        
Measure:: 2            
Pay vs Performance Disclosure            
Name   Total software annual contract value growth        
Mr. Matheos [Member]            
Pay vs Performance Disclosure            
Non-PEO NEO Average Compensation Actually Paid Amount $ 650,492          
PEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table            
Pay vs Performance Disclosure            
Adjustment to Compensation, Amount   $ 1,760,000 0 0 (18,823,638) 0
PEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested            
Pay vs Performance Disclosure            
Adjustment to Compensation, Amount   0 0 0 10,903,054 0
PEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested            
Pay vs Performance Disclosure            
Adjustment to Compensation, Amount   (3,941,066) (5,030,987) 3,642,735 0 (1,951)
PEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year            
Pay vs Performance Disclosure            
Adjustment to Compensation, Amount   0 0 0 (300) 31,199,296
Non-PEO NEO | Aggregate Grant Date Fair Value of Equity Award Amounts Reported in Summary Compensation Table            
Pay vs Performance Disclosure            
Adjustment to Compensation, Amount   (1,925,286) (341,049) (379,575) (196,618) (461,751)
Non-PEO NEO | Year-end Fair Value of Equity Awards Granted in Covered Year that are Outstanding and Unvested            
Pay vs Performance Disclosure            
Adjustment to Compensation, Amount   2,362,181 295,543 340,315 124,357 244,244
Non-PEO NEO | Year-over-Year Change in Fair Value of Equity Awards Granted in Prior Years That are Outstanding and Unvested            
Pay vs Performance Disclosure            
Adjustment to Compensation, Amount   12,779 (378,333) 48,537 (221,411) (1,508,089)
Non-PEO NEO | Change in Fair Value as of Vesting Date of Prior Year Equity Awards Vested in Covered Year            
Pay vs Performance Disclosure            
Adjustment to Compensation, Amount   $ (11,392) $ (19,234) $ 75,912 $ (236,341) $ (968,541)
Non-PEO NEO | Mr. Matheos [Member] | Prior Year End Fair Value of Equity Awards Granted in Any Prior Year that Fail to Meet Applicable Vesting Conditions During Covered Year            
Pay vs Performance Disclosure            
Adjustment to Compensation, Amount $ 1,800,000