CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) shares in Thousands, $ in Thousands	12 Months Ended
	Dec. 31, 2025	Dec. 31, 2024	Dec. 31, 2023
Revenue
Total revenue	$ 726,937	$ 617,022	$ 545,363
Cost of revenue
Total cost of revenue	199,599	168,240	160,342
Gross profit	527,338	448,782	385,021
Operating expenses
Sales and marketing	241,186	238,454	249,968
Research and development	172,188	163,400	160,420
General and administrative	113,355	107,781	82,606
Total operating expenses	526,729	509,635	492,994
Operating income (loss)	609	(60,853)	(107,973)
Other non-operating (income) expense
Other (income) expense, net	(26,685)	6,773	(17,603)
Interest expense	20,850	23,582	17,862
Total other non-operating (income) expense	(5,835)	30,355	259
Income (loss) before income taxes	6,444	(91,208)	(108,232)
Income tax expense	5,211	1,054	3,209
Net income (loss)	$ 1,233	$ (92,262)	$ (111,441)
Earnings (loss) per Class A and Class B share:
Basic (in usd per share)	$ 0.02	$ (1.26)	$ (1.52)
Diluted (in usd per share)	$ 0.02	$ (1.26)	$ (1.52)
Weighted average common shares outstanding:
Basic (in shares)	74,049	72,988	73,102
Diluted (in shares)	74,649	72,988	73,102
Subscriptions
Revenue
Total revenue	$ 576,462	$ 490,568	$ 412,337
Cost of revenue
Total cost of revenue	83,988	65,680	54,900
Professional services
Revenue
Total revenue	150,475	126,454	133,026
Cost of revenue
Total cost of revenue	$ 115,611	$ 102,560	$ 105,442