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Revenue - Revenue by Services (Details) - USD ($)
$ in Thousands
3 Months Ended 6 Months Ended
Jun. 30, 2020
Jun. 30, 2019
Jun. 30, 2020
Jun. 30, 2019
Revenues from External Customers and Long-Lived Assets [Line Items]        
Total revenue $ 66,775 $ 65,275 $ 145,639 $ 125,579
SaaS subscriptions        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Total revenue 29,580 22,796 57,970 44,074
Term license subscriptions        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Total revenue 7,379 10,103 25,172 19,660
Maintenance and support        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Total revenue 4,459 3,961 8,712 7,683
Professional services        
Revenues from External Customers and Long-Lived Assets [Line Items]        
Total revenue $ 25,357 $ 28,415 $ 53,785 $ 54,162