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CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Cash flows from operating activities:      
Net loss $ (50,714) $ (49,451) $ (31,007)
Adjustments to Reconcile Net Income (Loss) to Cash Provided by (Used in) Operating Activities [Abstract]      
Depreciation and amortization 4,742 2,021 886
Loss (gain) on disposal of equipment 146 (4) 0
Bad debt expense 99 211 62
Deferred income taxes (334) (218) (251)
Stock-based compensation 16,443 16,054 12,976
Fair value adjustment for warrant liability 0 0 341
Loss on extinguishment of debt 0 0 384
Changes in assets and liabilities:      
Accounts receivable 7,432 (23,332) (9,716)
Prepaid expenses and other assets 8,972 (1,025) (4,162)
Deferred commissions (9,319) (7,615) (3,487)
Accounts payable and accrued expenses (4,039) 7,461 4,128
Accrued compensation and related benefits (3,072) (3) 2,365
Other current liabilities 1,318 1,823 383
Deferred revenue 12,573 23,023 18,344
Operating lease liabilities 6,827    
Deferred rent, non-current 0 (266) (374)
Net cash used in operating activities (8,926) (31,321) (9,128)
Cash flows from investing activities:      
Purchases of property and equipment (32,421) (7,014) (433)
Proceeds from sale of equipment 0 4 0
Net cash used in investing activities (32,421) (7,010) (433)
Cash flows from financing activities:      
Proceeds from public offering, net of underwriting discounts 101,653 58,258 0
Proceeds from initial public offering, net of underwriting discounts 0 0 80,213
Payment of costs related to public offerings (350) (429) (2,424)
Payment of dividend to Series A preferred stockholders 0 0 (7,565)
Proceeds from exercise of common stock options 4,899 3,133 1,108
Principal payments on finance lease obligations (653)    
Repayment of long-term debt 0 0 (40,000)
Proceeds from issuance of long-term debt, net of debt issuance costs 0 0 19,616
Net cash provided by financing activities 105,549 60,962 50,948
Effect of foreign exchange rate changes on cash and cash equivalents 623 (1,459) 1,228
Net increase in cash and cash equivalents 64,825 21,172 42,615
Cash and cash equivalents, beginning of period 94,930 73,758 31,143
Cash and cash equivalents, end of period 159,755 94,930 73,758
Supplemental disclosure of cash flow information:      
Cash paid for interest 331 46 515
Cash paid for income taxes 356 680 615
Supplemental disclosure of non-cash financing activities:      
Finance lease obligations to acquire new office furniture and fixtures and computer hardware 4,475    
Accretion of dividends on convertible preferred stock 0 0 357
Conversion of convertible preferred stock to common stock      
Supplemental disclosure of non-cash financing activities:      
Conversion of convertible stock 0 0 48,207
Conversion of convertible preferred stock warrant to common stock warrant      
Supplemental disclosure of non-cash financing activities:      
Conversion of convertible stock $ 0 $ 0 $ 1,191