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Selected Quarterly Information (Unaudited) (Tables)
12 Months Ended
Dec. 31, 2019
Quarterly Financial Information Disclosure [Abstract]  
Quarterly Financial Information These quarterly results are not necessarily indicative of our operating results to be expected in the future.
Three Months Ended
Dec 31, 2019Sep 30, 2019Jun 30, 2019Mar 31, 2019Dec 31, 2018Sep 30, 2018Jun 30, 2018Mar 31, 2018
(in thousands)
(unaudited)
Consolidated Statements of
Operations Data:
Revenue: (1)
Subscriptions$42,108  $37,774  $36,860  $34,557  $35,108  $30,905  $33,047  $26,952  
Professional services26,510  28,381  28,415  25,747  25,108  24,043  26,836  24,744  
Total revenue68,618  66,155  65,275  60,304  60,216  54,948  59,883  51,696  
Cost of revenue:
Subscriptions4,993  4,484  4,036  3,585  3,284  3,261  2,824  2,628  
Professional services17,780  19,467  19,015  20,481  18,926  16,831  18,750  18,421  
Total cost of revenue22,773  23,951  23,051  24,066  22,210  20,092  21,574  21,049  
Gross profit45,845  42,204  42,224  36,238  38,006  34,856  38,309  30,647  
Operating expenses:
Sales and marketing31,254  27,603  29,992  28,591  30,177  25,467  27,384  22,964  
Research and development15,625  15,697  12,765  13,956  12,332  11,737  10,785  9,870  
General and administrative12,028  11,191  9,261  9,016  8,799  12,537  8,425  8,060  
Total operating expenses58,907  54,491  52,018  51,563  51,308  49,741  46,594  40,894  
Operating loss(13,062) (12,287) (9,794) (15,325) (13,302) (14,885) (8,285) (10,247) 
Other (income) expense:
Other (income) expense, net(2,822) 2,262  (79) (302) 510  110  2,593  (918) 
Interest expense131  96  69  71  64  67  54  13  
Total other (income) expense
(2,691) 2,358  (10) (231) 574  177  2,647  (905) 
Loss before income taxes(10,371) (14,645) (9,784) (15,094) (13,876) (15,062) (10,932) (9,342) 
Income tax expense (benefit)
426   267  122  27  (34) 35  211  
Net loss (2)
$(10,797) $(14,650) $(10,051) $(15,216) $(13,903) $(15,028) $(10,967) $(9,553) 
(1)  The revenue for the three months ended March 31, 2019, June 30, 2019 and September 30, 2019 have been adjusted from   
previously reported revenue as a result of the adoption of ASC 606. Refer to the tables below for a reconciliation of 2019
quarterly revenue.
(2)  In the third quarter of 2018, we recorded $4.5 million of cumulative stock-based compensation expense upon the
vesting of an option previously granted to our Chief Executive Officer in 2016. See Note 7 for further discussion of  
stock-based compensation expense.
Summary of Revenue by Services
The following table summarizes revenue from contracts with customers for the year ended December 31, 2019 (in thousands):
Year Ended December 31, 2019
SaaS subscriptions$95,028  
Term license subscriptions40,428  
Maintenance and support15,843  
Professional services109,053  
Total revenue$260,352  
Quarter Ended March 31, 2019
  As Reported (ASC 606)Impacts from AdoptionWithout Adoption (ASC 605)
(in thousands) 
(unaudited) 
SaaS subscriptions$21,278  $667  $20,611  
Term license subscriptions9,557  (3,417) 12,974  
Maintenance and support3,722  2,398  1,324  
Professional services25,747  1,077  24,670  
Total revenue$60,304  $725  $59,579  


Quarter Ended June 30, 2019
As Reported (ASC 606)Impacts from AdoptionWithout Adoption (ASC 605)
(in thousands) 
(unaudited) 
SaaS subscriptions$22,796  $782  $22,014  
Term license subscriptions10,103  (5,908) 16,011  
Maintenance and support3,961  2,727  1,234  
Professional services28,415  763  27,652  
Total revenue$65,275  $(1,636) $66,911  


Quarter Ended September 30, 2019
As Reported (ASC 606)Impacts from AdoptionWithout Adoption (ASC 605)
(in thousands) 
(unaudited) 
SaaS subscriptions$24,573  $914  $23,659  
Term license subscriptions9,199  (7,577) 16,776  
Maintenance and support4,002  2,838  1,164  
Professional services28,381  593  27,788  
Total revenue$66,155  $(3,232) $69,387  


Quarter Ended December 31, 2019
As Reported (ASC 606)Impacts from AdoptionWithout Adoption (ASC 605)
(in thousands) 
(unaudited) 
SaaS subscriptions$26,381  $559  $25,822  
Term license subscriptions11,569  (5,687) 17,256  
Maintenance and support4,158  2,918  1,240  
Professional services26,510  358  26,152  
Total revenue$68,618  $(1,852) $70,470