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Consolidated Statements of Operations (Unaudited) - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2021
Sep. 30, 2020
Sep. 30, 2021
Sep. 30, 2020
Revenue:        
Total revenue $ 6,417 $ 5,751 $ 19,395 $ 18,437
Cost of revenue:        
Total cost of revenue 2,197 1,928 6,607 6,239
Gross profit 4,220 3,823 12,788 12,198
Operating expenses:        
Sales and marketing 4,647 4,538 15,865 14,417
Research, development and engineering 4,586 4,662 12,930 13,303
General and administrative 2,943 3,009 15,611 9,457
Total operating expenses 12,176 12,209 44,406 37,177
Operating loss (7,956) (8,386) (31,618) (24,979)
Other income:        
Gain on extinguishment of note payable 5,094 0 5,094 0
Other income (loss) (2) 36 26 257
Other income, net 5,092 36 5,120 257
Loss before income taxes (2,864) (8,350) (26,498) (24,722)
Benefit (provision) for income taxes (7) (2) (17) 1
Net loss $ (2,871) $ (8,352) $ (26,515) $ (24,721)
Earnings (loss) per common share:        
Loss per common share — basic $ (0.17) $ (0.68) $ (1.61) $ (2.04)
Loss per common share — diluted $ (0.17) $ (0.68) $ (1.61) $ (2.04)
Weighted average common shares outstanding — basic 16,520 12,241 16,428 12,129
Weighted average common shares outstanding — diluted 16,520 12,241 16,428 12,129
Service [Member]        
Revenue:        
Total revenue $ 3,932 $ 3,352 $ 11,507 $ 10,982
Cost of revenue:        
Total cost of revenue 1,630 1,406 4,715 4,691
Subscription [Member]        
Revenue:        
Total revenue 2,485 2,399 7,888 7,455
Cost of revenue:        
Total cost of revenue $ 567 $ 522 $ 1,892 $ 1,548