Segment Information

9 Months Ended

Sep. 30, 2020

Segment Reporting [Abstract]

Segment Information

SEGMENT INFORMATION

The Company’s reportable segments are comprised of full service center-based child care, back-up care, and educational advisory and other services. The full service center-based child care segment includes the traditional center-based child care and early education, preschool, and elementary education. The Company’s back-up care segment consists of center-based back-up child care, in-home child and adult/elder care, and self-sourced reimbursed care. The Company’s educational advisory and other services segment consists of tuition assistance and student loan repayment program administration, educational consulting services, and college admissions advisory services, as well as the Sittercity business, an online marketplace for families and caregivers, which have been aggregated as they do not meet the thresholds for separate disclosure. The Company and its chief operating decision maker evaluate performance based on revenues and income from operations. Intercompany activity is eliminated in the segment results. The assets and liabilities of the Company are managed centrally and are reported internally in the same manner as the consolidated financial statements; therefore, no segment asset information is produced or included herein.

Revenue and income (loss) from operations by reportable segment were as follows (in thousands):

	Full service center-based child care		Back-up care		Educational advisory and other services		Total
Three months ended September 30, 2020
Revenue	$	220,136	$	93,050	$	24,734	$	337,920
Income (loss) from operations (1)	(60,389)		46,464		7,998		(5,927)
Three months ended September 30, 2019
Revenue	$	410,789	$	80,059	$	20,736	$	511,584
Income from operations	36,961		19,711		5,957		62,629

(1) For the three months ended September 30, 2020, loss from operations for the full service center-based child care segment included impairment costs of $1.7 million, of which $1.4 million related to fixed assets and $0.3 million related to operating lease right-of-use assets. Additionally, loss from operations in the full service center-based child care segment included $0.7 million in costs primarily associated with the closure of centers, including related severance and facilities costs. Refer to Note 1, Organization and Basis of Presentation, for additional information on impairment costs.

	Full service center-based child care		Back-up care		Educational advisory and other services		Total
Nine months ended September 30, 2020
Revenue	$	768,833	$	303,121	$	66,061	$	1,138,015
Income (loss) from operations (1)	(115,484)		143,824		17,128		45,468
Nine months ended September 30, 2019
Revenue	$	1,267,689	$	214,802	$	58,911	$	1,541,402
Income from operations	130,318		55,262		14,792		200,372

(1) For the nine months ended September 30, 2020, income (loss) from operations included impairment costs of $20.7 million, of which $13.1 million related to fixed assets and $5.5 million related to operating lease right-of-use assets in the full service center-based child care segment, and $2.1 million related to an equity investment in the back-up care segment. Additionally, loss from operations in the full service center-based child care segment included $5.1 million in costs primarily associated with the closure of centers, including related severance and facilities costs. Refer to Note 1, Organization and Basis of Presentation, for additional information on impairment costs.