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Segment Disclosure (Details)
$ in Thousands
3 Months Ended
Mar. 31, 2020
USD ($)
segment
Mar. 31, 2019
USD ($)
Dec. 31, 2019
USD ($)
Segment Reporting [Abstract]      
Number of operating segments | segment 3    
Financial information by segment      
Revenues $ 159,465 $ 176,787  
Gross profit 40,644 48,874  
Income (loss) from operations (111,228) (4,396)  
Depreciation and amortization 9,467 9,668  
Intangible assets, net 72,019   $ 109,537
Total assets 583,545   719,878
Operating segments | Services      
Financial information by segment      
Revenues 128,873 140,298  
Gross profit 32,237 37,365  
Income (loss) from operations (81,494) 4,053  
Depreciation and amortization 7,075 7,268  
Intangible assets, net 61,536   98,284
Total assets 427,165   537,518
Operating segments | International      
Financial information by segment      
Revenues 29,067 35,162  
Gross profit 8,023 10,360  
Income (loss) from operations (20,419) (215)  
Depreciation and amortization 2,140 2,089  
Intangible assets, net 9,157   9,814
Total assets 125,684   153,380
Operating segments | Products and Systems      
Financial information by segment      
Revenues 2,812 3,432  
Gross profit 368 1,239  
Income (loss) from operations (1,680) (1,328)  
Depreciation and amortization 253 290  
Intangible assets, net 1,104   1,181
Total assets 16,003   16,028
Corporate and eliminations      
Financial information by segment      
Revenues (1,287) (2,105)  
Gross profit 16 (90)  
Income (loss) from operations (7,635) (6,906)  
Depreciation and amortization (1) $ 21  
Intangible assets, net 222   258
Total assets $ 14,693   $ 12,952