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SEGMENT INFORMATION
9 Months Ended
Sep. 30, 2024
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
The Company manages its business and reports its financial results through the following three operating and reportable segments: Home, Consumer, and Insurance. Characteristics which were relied upon in making the determination of the reportable segments include the nature of the products, the organization's internal structure, and the information that is regularly reviewed by the chief operating decision maker for the purpose of assessing performance and allocating resources.
The Home segment includes the following products: purchase mortgage, refinance mortgage, and home equity loans and lines of credit. The Consumer segment includes the following products: credit cards, personal loans, small business loans, student loans, auto loans, deposit accounts, and other credit products such as credit repair and debt settlement. The credit repair business was closed at the end of the second quarter of 2023. The Insurance segment consists of insurance quote products and sales of insurance policies in the agency businesses.
The following tables are a reconciliation of segment profit, which is the Company's primary segment profitability measure, to income before income taxes. Segment marketing expense represents the portion of selling and marketing expense attributable to variable costs paid for advertising, direct marketing and related expenses, that are directly attributable to the segments' products. This measure excludes overhead, fixed costs and personnel-related expenses.
Three Months Ended September 30, 2024
HomeConsumerInsuranceOtherTotal
(in thousands)
Revenue$32,248 $59,474 $169,065 $$260,789 
Segment marketing expense22,993 31,491 127,622 45 182,151 
Segment profit (loss)9,255 27,983 41,443 (43)78,638 
Cost of revenue9,372 
Brand and other marketing expense11,391 
General and administrative expense26,680 
Product development11,190 
Depreciation4,584 
Amortization of intangibles1,466 
Restructuring and severance273 
Litigation settlements and contingencies3,762 
Operating income9,920 
Interest expense, net(10,060)
Other expense(57,391)
Loss before income taxes$(57,531)
Three Months Ended September 30, 2023
HomeConsumerInsuranceOtherTotal
(in thousands)
Revenue$33,390 $67,253 $54,536 $$155,188 
Segment marketing expense22,095 32,826 31,177 21 86,119 
Segment profit (loss)11,295 34,427 23,359 (12)69,069 
Cost of revenue7,570 
Brand and other marketing expense11,125 
General and administrative expense26,380 
Product development10,840 
Depreciation4,760 
Amortization of intangibles1,981 
Goodwill impairment38,600 
Restructuring and severance1,955 
Litigation settlements and contingencies(150)
Operating loss(33,992)
Interest expense, net(7,097)
Other expense(110,910)
Loss before income taxes$(151,999)
Nine Months Ended September 30, 2024
HomeConsumerInsuranceOtherTotal
(in thousands)
Revenue$94,857 $166,826 $377,008 $$638,697 
Segment marketing expense66,703 84,491 265,751 104 417,049 
Segment profit (loss)28,154 82,335 111,257 (98)221,648 
Cost of revenue26,328 
Brand and other marketing expense33,056 
General and administrative expense79,594 
Product development33,421 
Depreciation13,852 
Amortization of intangibles4,422 
Restructuring and severance498 
Litigation settlements and contingencies3,791 
Operating income26,686 
Interest expense, net(17,899)
Other expense(55,305)
Loss before income taxes$(46,518)
Nine Months Ended September 30, 2023
HomeConsumerInsuranceOtherTotal
(in thousands)
Revenue$118,628 $229,439 $190,016 $66 $538,149 
Segment marketing expense78,878 119,466 111,754 516 310,614 
Segment profit (loss)39,750 109,973 78,262 (450)227,535 
Cost of revenue30,632 
Brand and other marketing expense39,806 
General and administrative expense92,223 
Product development36,096 
Depreciation14,239 
Amortization of intangibles6,012 
Goodwill impairment38,600 
Restructuring and severance9,967 
Litigation settlements and contingencies350 
Operating loss(40,390)
Interest income, net10,992 
Other expense(108,637)
Loss before income taxes$(138,035)