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SEGMENT INFORMATION
9 Months Ended
Sep. 30, 2020
Segment Reporting [Abstract]  
SEGMENT INFORMATION SEGMENT INFORMATION
The Company manages its business and reports its financial results through the following three operating and reportable segments: Home, Consumer and Insurance. Characteristics which were relied upon in making the determination of the reportable segments include the nature of the products, the organization's internal structure, and the information that is regularly reviewed by the chief operating decision maker for the purpose of assessing performance and allocating resources. The Company changed its reportable segments in the fourth quarter of 2019 and previously reported segment results have been revised to conform to the Company's reportable segments at September 30, 2020.
The Home segment includes the following products: purchase mortgage, refinance mortgage, home equity loans and lines of credit, reverse mortgage loans, and real estate. The Consumer segment includes the following products: credit cards, personal loans, small business loans, student loans, auto loans, deposit accounts, and other credit products such as credit repair and debt settlement. The Insurance segment consists of insurance quote products. Revenue from the resale of online advertising space to third parties and revenue from home improvement referrals, and the related variable marketing and advertising expenses, are included within the Other category.
The following tables are a reconciliation of segment profit, which is the Company's primary segment profitability measure, to income before income taxes and discontinued operations. Segment cost of revenue and marketing expense represents the portion of selling and marketing expense attributable to variable costs paid for advertising, direct marketing and related expenses, that are directly attributable to the segments' products. This measure excludes overhead, fixed costs and personnel-related expenses. For the Other category, segment cost of revenue and marketing expense also includes the portion of cost of revenue attributable to costs paid for advertising re-sold to third parties. The Company ceased reselling online advertising space during the first quarter of 2020.
 
Three Months Ended September 30, 2020
 
Home
Consumer
Insurance
Other
Total
 
(in thousands)
Revenue
$
78,859

$
48,377

$
92,500

$
515

$
220,251

Segment marketing expense
53,693

26,730

55,457

513

136,393

Segment profit
25,166

21,647

37,043

2

83,858

Cost of revenue
 
 
 
 
13,220

Brand and other marketing expense
 
 
 
 
18,277

General and administrative expense
 
 
 
 
33,705

Product development
 
 
 
 
11,477

Depreciation
 
 
 
 
3,535

Amortization of intangibles
 
 
 
 
13,090

Change in fair value of contingent consideration
 
 
 
 
6,658

Litigation settlements and contingencies
 
 
 
 
13

Operating loss
 
 
 
 
(16,117
)
Interest expense, net
 
 
 
 
(16,617
)
Loss before income taxes and discontinued operations
 
 
 
 
$
(32,734
)

 
Three Months Ended September 30, 2019
 
Home
Consumer
Insurance
Other
Total
 
(in thousands)
Revenue
$
77,265

$
151,929

$
74,849

$
6,562

$
310,605

Segment cost of revenue and marketing expense
49,173

86,760

44,846

6,178

186,957

Segment profit
28,092

65,169

30,003

384

123,648

Cost of revenue (exclusive of cost of advertising re-sold to third parties included above)
 
 
 
 
11,862

Brand and other marketing expense
 
 
 
 
19,670

General and administrative expense
 
 
 
 
30,323

Product development
 
 
 
 
10,200

Depreciation
 
 
 
 
2,696

Amortization of intangibles
 
 
 
 
13,778

Change in fair value of contingent consideration
 
 
 
 
3,839

Severance
 
 
 
 
179

Litigation settlements and contingencies
 
 
 
 
(92
)
Operating income
 
 
 
 
31,193

Interest expense, net
 
 
 
 
(4,845
)
Other income
 
 
 
 
4

Income before income taxes and discontinued operations
 
 
 
 
$
26,352


 
Nine Months Ended September 30, 2020
 
Home
Consumer
Insurance
Other
Total
 
(in thousands)
Revenue
$
232,156

$
205,419

$
248,156

$
1,930

$
687,661

Segment cost of revenue and marketing expense
132,353

121,271

150,458

2,175

406,257

Segment profit (loss)
99,803

84,148

97,698

(245
)
281,404

Cost of revenue (exclusive of cost of advertising re-sold to third parties included above)
 
 
 
 
39,850

Brand and other marketing expense
 
 
 
 
58,958

General and administrative expense
 
 
 
 
94,276

Product development
 
 
 
 
33,252

Depreciation
 
 
 
 
10,463

Amortization of intangibles
 
 
 
 
40,603

Change in fair value of contingent consideration
 
 
 
 
7,711

Severance
 
 
 
 
190

Litigation settlements and contingencies
 
 
 
 
(983
)
Operating loss
 
 
 
 
(2,916
)
Interest expense, net
 
 
 
 
(26,406
)
Other income
 
 
 
 
7

Loss before income taxes and discontinued operations
 
 
 
 
$
(29,315
)

 
Nine Months Ended September 30, 2019
 
Home
Consumer
Insurance
Other
Total
 
(in thousands)
Revenue
$
212,458

$
401,621

$
213,882

$
23,455

$
851,416

Segment cost of revenue and marketing expense
136,235

231,707

127,209

21,967

517,118

Segment profit
76,223

169,914

86,673

1,488

334,298

Cost of revenue (exclusive of cost of advertising re-sold to third parties included above)
 
 
 
 
33,453

Brand and other marketing expense
 
 
 
 
68,418

General and administrative expense
 
 
 
 
89,391

Product development
 
 
 
 
30,541

Depreciation
 
 
 
 
7,737

Amortization of intangibles
 
 
 
 
41,485

Change in fair value of contingent consideration
 
 
 
 
21,221

Severance
 
 
 
 
636

Litigation settlements and contingencies
 
 
 
 
(291
)
Operating income
 
 
 
 
41,707

Interest expense, net
 
 
 
 
(15,408
)
Other income
 
 
 
 
143

Income before income taxes and discontinued operations
 
 
 
 
$
26,442