RESTRUCTURING EXPENSE

12 Months Ended

Dec. 31, 2011

RESTRUCTURING EXPENSE

RESTRUCTURING EXPENSE

NOTE 15—RESTRUCTURING EXPENSE

        Restructuring expense in 2011 primarily relates to severance costs for headcount reductions in the corporate infrastructure departments. Restructuring expense in 2010 primarily relates to continuing lease obligations on facilities previously used for call center operations, for which management had a plan to exit at December 31, 2009, but the cease-use date did not occur until January 2010. Costs that relate to ongoing operations are not part of restructuring charges. Restructuring expense and payments against liabilities are as follows (in thousands):

	For The Year Ended December 31, 2011
	Employee Termination Costs			Continuing Lease Obligations			Asset Write-offs			Other			Total
Balance, beginning of period	$	20		$	2,339		$	—		$	—		$	2,359
Restructuring expense		921			49			16			94			1,080
Payments		(812	)		(1,194	)		—			(94	)		(2,100	)
Write-offs		—			13			(16	)		—			(3	)
Balance, end of period	$	129		$	1,207		$	—		$	—		$	1,336

	For The Year Ended December 31, 2010
	Employee Termination Costs			Continuing Lease Obligations			Asset Write-offs			Other		Total
Balance, beginning of period	$	1,204		$	590		$	—		$	—	$	1,794
Restructuring expense		203			2,484			93			—		2,780
Payments		(1,387	)		(971	)		—			—		(2,358	)
Write-offs		—			236			(93	)		—		143
Balance, end of period	$	20		$	2,339		$	—		$	—	$	2,359

        At December 31, 2011, restructuring liabilities of $0.4 million are included in accrued expenses and other current liabilities and $0.9 million are included in other long-term liabilities in the accompanying consolidated balance sheet. At December 31, 2010, restructuring liabilities of $1.2 million are included in accrued expenses and other current liabilities and $1.2 million are included in other long-term liabilities in the accompanying consolidated balance sheet. We do not expect to incur significant additional costs related to the restructurings noted above.