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Deferred Costs (Details) - USD ($)
$ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Deferred commissions        
As of beginning of period     $ 14,718  
Additions     1,396  
Expense recognized     (5,517)  
As of end of period $ 10,597   10,597  
Deferred professional service costs        
As of beginning of period     6,711  
Additions     983  
Expense recognized     (2,417)  
As of end of period 5,277   5,277  
Total deferred commissions and professional service costs        
As of beginning of period     21,429  
Additions     2,379  
Expense recognized     (7,934)  
As of end of period 15,874   15,874  
Impairment charges $ 200 $ 200 $ 1,500 $ 800