0001428875-20-000046.txt : 20200507 0001428875-20-000046.hdr.sgml : 20200507 20200507074856 ACCESSION NUMBER: 0001428875-20-000046 CONFORMED SUBMISSION TYPE: 8-K PUBLIC DOCUMENT COUNT: 15 CONFORMED PERIOD OF REPORT: 20200507 ITEM INFORMATION: Results of Operations and Financial Condition ITEM INFORMATION: Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers: Compensatory Arrangements of Certain Officers ITEM INFORMATION: Financial Statements and Exhibits FILED AS OF DATE: 20200507 DATE AS OF CHANGE: 20200507 FILER: COMPANY DATA: COMPANY CONFORMED NAME: SERVICEMASTER GLOBAL HOLDINGS INC CENTRAL INDEX KEY: 0001428875 STANDARD INDUSTRIAL CLASSIFICATION: SERVICES-MANAGEMENT SERVICES [8741] IRS NUMBER: 208738510 FISCAL YEAR END: 1231 FILING VALUES: FORM TYPE: 8-K SEC ACT: 1934 Act SEC FILE NUMBER: 001-36507 FILM NUMBER: 20854619 BUSINESS ADDRESS: STREET 1: 150 PEABODY PLACE CITY: MEMPHIS STATE: TN ZIP: 38103-3720 BUSINESS PHONE: 901-597-1400 MAIL ADDRESS: STREET 1: 150 PEABODY PLACE CITY: MEMPHIS STATE: TN ZIP: 38103-3720 8-K 1 serv-20200507x8k.htm 8-K serv-20200507x8k
false000142887500014288752020-05-072020-05-07

 

 

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

 _______________________________________________

 

FORM 8-K

 

CURRENT REPORT

 _______________________________________________

 

Pursuant to Section 13 or 15(d) of The Securities Exchange Act of 1934

 _______________________________________________

 

Date of Report (Date of earliest event reported):  May 7, 2020

 

Picture 1

SERVICEMASTER GLOBAL HOLDINGS, INC.

 

(Exact name of each registrant as specified in its charter)

 

Delaware

001-36507

20-8738320

(State or other jurisdiction

of incorporation)

(Commission

File Numbers)

(IRS Employer

Identification Nos.)

 

150 Peabody Place, Memphis, Tennessee

38103

(Address of principal executive offices)

(Zip Code)

(901) 597-1400

(Each registrant’s telephone number, including area code)

 _______________________________________________

(Former name or former address, if changed since last report)

Check the appropriate box below if the Form 8-K filing is intended to simultaneously satisfy the filing obligation of the registrant under any of the following provisions (see General Instruction A.2. below):

o           Written communications pursuant to Rule 425 under the Securities Act (17 CFR 230.425)

o            Soliciting material pursuant to Rule 14a-12 under the Exchange Act (17 CFR 240.14a-12)

o           Pre-commencement communications pursuant to Rule 14d-2(b) under the Exchange Act (17 CFR 240.14d-2(b))

o           Pre-commencement communications pursuant to Rule 13e-4(c) under the Exchange Act (17 CFR 240.13e-4(c))

Indicate by check mark whether the registrant is an emerging growth company as defined in Rule 405 of the Securities Act of 1933 (§230.405 of this chapter) or Rule 12b-2 of the Securities Exchange Act of 1934 (§240.12b-2 of this chapter).

Emerging growth company    o

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act.    o

Securities registered pursuant to Section 12(b) of the Act:

Title of each class

Trading Symbol

Name of each exchange on which registered

Common, par value $0.01

SERV

NYSE


Item 2.02. Results of Operations and Financial Condition.

On May 7, 2020, ServiceMaster Global Holdings, Inc. (the “Company”) issued a press release reporting unaudited results for the first quarter 2020. A copy of the press release is being furnished as Exhibit 99.1 and incorporated herein by reference.

 In accordance with General Instruction B.2 of Form 8-K, the information in this Current Report on Form 8-K, including Exhibit 99.1, shall not be deemed “filed” for the purposes of Section 18 of the Securities Exchange Act of 1934, as amended, or otherwise subject to the liability of that section, nor shall it be deemed incorporated by reference in any filing under the Securities Act of 1933, as amended, or the Securities Exchange Act of 1934, as amended, except as shall be expressly set forth by specific reference in such a filing.

Item 5.02. Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers; Compensatory Arrangements of Certain Officers.

As announced in the Company’s May 7 press release, the Company has taken numerous strategic steps to mitigate the impacts of COVID-19 on its employees, customers and business operations, including actions designed to reduce costs and preserve cash during 2020, including delaying merit increases, rightsizing the back-office, eliminating or furloughing excess frontline employees, delaying discretionary capital and operating spending and vehicle leasing. Because of the challenges facing the Company, its employees and customers attributable to the COVID-19 pandemic, Naren K. Gursahaney, our interim CEO, has voluntarily elected to forego 25% of his salary for the remainder of his tenure as interim CEO and each member of our Board of Directors has voluntarily elected to forego 25% of his or her cash retainer for the next two quarters.

Item 9.01. Financial Statements and Exhibits.

 (d)           Exhibits



 

 

Exhibit

 

Description

 

 

 

99.1

 

Earnings Press Release of ServiceMaster Global Holdings, Inc. issued May 7, 2020.

104

Cover Page Interactive Data File (embedded within the Inline XBRL document).



 


2


SIGNATURE

 

Pursuant to the requirements of the Securities Exchange Act of 1934, the registrant has duly caused this report to be signed on its behalf by the undersigned hereunto duly authorized.

 

SERVICEMASTER GLOBAL HOLDINGS, INC.

(Registrant)

 

 

 

May 7, 2020

By:

/s/ Anthony D. DiLucente

 

 

Anthony D. DiLucente

 

 

Senior Vice President and Chief Financial Officer


3


EXHIBIT INDEX

 

 

 

Exhibit

 

Description

 

 

 

99.1

 

Earnings Press Release of ServiceMaster Global Holdings, Inc. issued May 7, 2020.

104

Cover Page Interactive Data File (embedded within the Inline XBRL document).



 

 

4

EX-99.1 2 serv-20200507xex99_1.htm EX-99.1 Press Release 8-K Q1 2020 Exhibit 99 - Earnings Release

Exhibit 99.1

Picture 1

For further information contact:



Investor Relations:

Jesse Jenkins

901.597.8259

Jesse.Jenkins@servicemaster.com

 

Media:

James Robinson

901.597.7521

James.Robinson@servicemaster.com

 

ServiceMaster Delivers First-Quarter 2020 Revenue Growth of 9 Percent

 

·

Organic revenue growth of one percent included:

ü

three percent organic growth in commercial pest control

ü

two percent organic growth in residential pest control 

·

Pressure from COVID-19 in March impacted a strong start to the quarter in all business lines

·

ServiceMaster utilized its remaining share repurchase capacity

·

ServiceMaster ended the quarter with $185 million cash on hand and $556 million in total liquidity   

·

ServiceMaster Brands, now reported in discontinued operations, delivered three percent revenue growth

·

ServiceMaster withdraws full-year guidance due to uncertainty from unprecedented COVID-19 pandemic



MEMPHIS, TENN. — May 7, 2020 —ServiceMaster Global Holdings, Inc. (NYSE: SERV), a leading provider of essential services to residential and commercial customers in the termite, pest control, cleaning and restoration markets, today announced unaudited first-quarter 2020 results.

For the first quarter of 2020, the Company reported a year-over-year continuing operations revenue increase of nine percent to $456 million and net income of $14 million, or $0.10 per share. Continuing operations Adjusted EBITDA(1) for the quarter was $60 million with Adjusted net income(2) of $11 million, or $0.08 per share. Both Adjusted EBITDA and Adjusted net income for continuing operations included $3 million of costs historically allocated to ServiceMaster Brands.  

“I would first like to thank all the essential service workers across the world, including our more than 10,000 employees and our many franchisee associates, for their sacrifice and service during this unprecedented health crisis,” said ServiceMaster Chairman and interim CEO Naren Gursahaney. “Our top priority is protecting the health and safety of our employees and our customers, and we have rapidly adapted our service protocols to accomplish this. While our services have been deemed as essential, we did see an impact to revenue and profitability in the second half of March, primarily as a result of the effect of COVID-19 on our customers, and we anticipate this impact will continue into future periods. However, with a strong recurring revenue customer base, resilient cash generation dynamics, and significant access to liquidity, we believe we are well positioned to weather this crisis. We are taking aggressive actions to retain existing customers, reduce discretionary costs, preserve cash, and pursue new opportunities, such as the launch of disinfection services in Terminix to complement our existing disinfection and cleaning offerings in ServiceMaster Brands. While we take these steps to mitigate the impact of COVID-19, we remain focused on our previously communicated 2020 strategic priorities and expect to emerge from this crisis even better positioned to drive future growth and profitability.”

1


 

Consolidated Performance





 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 



 

Three Months Ended March 31,

$ millions

 

2020

 

2019

 

B/(W)

Revenue

 

$

456 

 

 

$

419 

 

 

$

37 

 

YoY growth

 

 

 

 

 

 

 

 

 

 

%

Gross Margin

 

 

177 

 

 

 

183 

 

 

 

(6)

 

% of revenue

 

 

38.8 

%

 

 

43.6 

%

 

 

(4.8)

pts

SG&A

 

 

140 

 

 

 

123 

 

 

 

(18)

 

% of revenue

 

 

(30.8)

%

 

 

(29.2)

%

 

 

(1.6)

pts

(Loss) Income from Continuing Operations before Income Taxes

 

 

(1)

 

 

 

56 

 

 

 

(57)

 

% of revenue

 

 

(0.2)

%

 

 

13.5 

%

 

 

(13.6)

pts

Net Income

 

 

14 

 

 

 

70 

 

 

 

(56)

 

% of revenue

 

 

3.1 

%

 

 

16.6 

%

 

 

(13.5)

pts

Adjusted Net Income(2)

 

 

11 

 

 

 

26 

 

 

 

(15)

 

% of revenue

 

 

2.5 

%

 

 

6.3 

%

 

 

(3.8)

pts

Adjusted EBITDA(1)

 

 

60 

 

 

 

83 

 

 

 

(23)

 

% of revenue

 

 

13.1 

%

 

 

19.7 

%

 

 

(6.6)

pts

Net Cash Provided from Operating Activities from Continuing Operations 

 

 

55 

 

 

 

73 

 

 

 

(18)

 

Free Cash Flow(3)

 

 

45 

 

 

 

64 

 

 

 

(19)

 



The Company also generated $10 million in cash from discontinued operations. 





Segment Performance

Revenue and Adjusted EBITDA for our reportable segment and European Pest Control and Other, comprising continuing operations, and the ServiceMaster Divestiture Group, comprising discontinued operations, were as follows:



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

Three Months Ended March 31,



 

Revenue

 

Adjusted EBITDA

$ millions

 

2020

 

B/(W) vs. PY

 

2020

 

B/(W) vs. PY

Terminix

 

$

438 

 

$

19 

 

 

$

63 

 

 

$

(20)

 

YoY growth / % of revenue

 

 

 

 

 

%

 

 

14.4 

%

 

 

(5.4)

pts

European Pest Control and Other(4)

 

 

18 

 

 

18 

 

 

 

 

 

 

(3)

 

Costs historically allocated to ServiceMaster Brands

 

 

 —

 

 

 —

 

 

 

(3)

 

 

 

 

Total Continuing Operations

 

$

456 

 

$

37 

 

 

$

60 

 

 

$

(23)

 

YoY growth / % of revenue

 

 

 

 

 

%

 

 

13.1 

%

 

 

(6.6)

pts

Discontinued Operations - ServiceMaster Brands Divestiture Group

 

 

65 

 

 

 

 

 

23 

 

 

 

(3)

 

Total Company

 

$

520 

 

$

39 

 

 

$

83 

 

 

$

(26)

 



Reconciliations of net income to Adjusted net income and Adjusted EBITDA, as well as a reconciliation of net cash provided from operating activities from continuing operations to free cash flow, are set forth below in this press release.

COVID-19 Mitigation Strategy 

The Company has taken numerous strategic steps to mitigate the impacts of COVID-19 on its employees, customers and business operations. The actions can be summarized under four main objectives.

·

Protecting employees and customers - The Company has obtained and is continuing to provide all employees with appropriate personal protective equipment. Terminix has also moved to limit in-person interactions with customers, including suspending its summer sales program, limiting branch visits and moving to virtual back office support and customer service centers.

·

Ensuring business continuity - The Company is supporting the ongoing business by emphasizing exterior services when possible, improving customer communication procedures, and accelerating customer retention initiatives.

·

Driving cost and cash actions - The Company has taken approximately $45 million of actions designed to reduce costs and preserve cash during 2020, including delaying merit increases, rightsizing the back-office, eliminating or furloughing excess frontline employees, delaying discretionary capital and operating spending and vehicle leasing.  In addition, our interim CEO has voluntarily elected to forego 25 percent of his salary for the remainder of his tenure as interim CEO and our Board of Directors have voluntarily elected to forego 25 percent of their cash retainers for the next two quarters. 

2


 

·

Responding to opportunities - The Company is also aggressively pursuing new opportunities, including launching disinfection services at Terminix, completing our share repurchase program, and pursuing selective tuck-in acquisitions. 

The Company will continue to closely monitor the situation and will take additional steps as necessary to respond to the changing environment.

Share Repurchase Program Completion

During the first quarter, the Company purchased 3,747,321 shares at an average price of $27.64 per share. The Company used $103 million of cash in the quarter, completing the $150 million authorization level under the program. The Company has no immediate plans to seek a new authorization as it takes actions to preserve cash and liquidity.   

Liquidity and Free Cash Flow

The Company ended the first quarter with $185 million in available cash and access to $370 million under its existing revolving credit facility for total liquidity of $556 million. Free cash flow from continuing operations in the quarter was $45 million, with a free cash flow to Adjusted EBITDA conversion rate of 76 percent. Discontinued operations also contributed $10 million of cash in the quarter. We expect the strong liquidity position of the Company combined with strong Adjusted EBITDA margins, negative working capital and limited capital expenditures will enable the Company to emerge from the COVID-19 pandemic in a position of strength for future growth and profitability. 

Leverage and Debt Covenant Considerations

The Company has a covenant-lite debt structure and as such has no maintenance financial covenants in place unless its revolving credit facility is drawn by more than 30 percent, or $120 million. The Company currently has no cash drawn under the revolving credit facility. In the event more than 30 percent of the revolving credit facility is drawn, the applicable maintenance financial covenant is 4.0x net first lien debt to Consolidated EBITDA, as defined in the credit agreement, for the most recently completed four-quarter period. With the inclusion of Adjusted EBITDA from discontinued operations, the Company’s first lien net debt leverage ratio was approximately 1.3 times Adjusted EBITDA at quarter end. 

Full-Year 2020 Outlook

As the COVID-19 pandemic continues to evolve, there is uncertainty around its impact on the Company’s customers and on its operations, which will be shaped by such factors as the pandemic’s duration, the success of efforts to contain the virus and the impact of actions taken by governments in response. As a result, the Company's full year financial and operating results cannot be reasonably estimated at this time and the Company is withdrawing its previous 2020 full-year guidance.

First-Quarter Performance

Terminix

Terminix reported five percent year-over-year total revenue growth and one percent organic revenue growth in the first quarter of 2020, excluding the impact of its divested fumigation channel. Residential pest control organic revenue growth was two percent, reflecting four percent growth in the two months ended February 29, 2020, and a three percent decline in March as a result of COVID-19. The growth in January and February was driven by improved price realization, and residential pest control has benefited from an improvement in customer retention, despite the impact of COVID-19. Commercial pest control organic revenue growth was three percent, reflecting five percent growth in the two months ended February 29, 2020, and a one percent decline in March 2020 as a result of COVID-19. Commercial pest organic growth was driven by higher price realization, particularly in recurring services, offset, in part, by lower sales of non-recurring services and service postponements due to business closures in response to COVID-19, which are expected to continue into future periods. Termite revenue, including wildlife exclusion, crawl space encapsulation and attic insulation, which are managed as a component of the termite line of business, increased two percent in the two months ended February 29, 2020. This reflects strong retention rates, which were offset entirely by a four percent decline in March as a result of lower home services sales and, to a lesser extent, lower core termite completion new unit sales due to COVID-19.

Terminix Adjusted EBITDA was $63 million for the first quarter, a year-over-year decrease of $20 million. Higher organic revenue contributed $2 million while higher revenue from inorganic growth contributed $1 million. Terminix had year-over-year cost increases of $6 million for termite damage claims, primarily in the Mobile Bay area, $3 million in technician labor driven by labor inefficiencies due to lower work order volume related to COVID-19 pressure, $4 million in chemical and material costs partially related to increased costs to obtain proper COVID-19 related personal protective equipment for our technicians. Additional cost increases included $2 million in sales and marketing, $3 million of investments in growth, primarily related to our investment in a new customer experience platform, and $2 million from the outsourcing of fumigation services.

European Pest Control and Other

European Pest Control and Other includes pest control operations in Europe and the Company’s captive insurance subsidiary. Nomor Holdings AB, operating in Sweden and Norway, and Terminix UK reported $18 million in revenue in the first quarter. Nomor contributed $2 million of Adjusted EBITDA in the quarter, which was partially offset by expenses incurred at Terminix UK as part of our efforts to separate it from its former owner’s operations and systems.  

The quarter was also unfavorably impacted by a $2 million adjustment in our automobile, general liability and workers’ compensation program. Although our captive insurance claims resulted in a $2 million negative impact to Adjusted EBITDA in the quarter, we have seen significant favorability over the last two years and continue to make progress on improving safety across the organization.

Costs Historically Allocated to ServiceMaster Brands

The Company has historically incurred the cost of certain corporate-level activities which were performed on behalf of its businesses, including ServiceMaster Brands, such as executive functions, communications, public relations, finance and accounting, tax, treasury, internal audit, human resources operations and benefits, risk management and insurance, supply management, real estate management, legal, facilities, information technology and other general corporate support services. The costs of such activities were historically allocated to the segments, including ServiceMaster Brands. Certain corporate expenses that were historically allocated to the ServiceMaster Brands segment are not permitted to be classified as discontinued operations under GAAP (“Historically Allocated Services”). Such Historically Allocated Services amounted to $3 million in both the three months ended March 31, 2020 and 2019.

Discontinued Operations – ServiceMaster Brands Divestiture Group

The ServiceMaster Brands Divestiture Group includes the operations of the ServiceMaster Brands business, as well as the results from the financing subsidiary previously reported in European Pest Control and Other. The Historically Allocated Services of $3 million in both the three months ended March 31, 2020, and 2019, are excluded from the ServiceMaster Brands Divestiture Group.

The ServiceMaster Brands Divestiture Group reported $65 million in revenue, an increase of 3% over the prior year. Revenue growth in national accounts and owned branch operations more than exceeded revenue declines in royalty fees in the period. A decline in area-wide events year-over-year in ServiceMaster Restore and the late March COVID-19 related shutdown of Merry Maids locations drove lower royalty revenue. 

The ServiceMaster Brands Divestiture Group reported Adjusted EBITDA of $23 million as a result of a decrease in high margin royalty revenue and an increase in lower margin national accounts and owned branch operations.

ServiceMaster Brands has experienced increased demand for disinfection services that will partially offset an increase in customer postponements in commercial cleaning and the closure of several Merry Maids locations during the COVID-19 pandemic.    

First-Quarter 2020 Earnings Conference Call

The Company will hold a conference call to discuss its financial and operating results at 8 a.m. central time (9 a.m. eastern time) on Thursday, May 7, 2020.

Participants may join this conference call by dialing 800.763.5615 (or international participants, +1.212.231.2908). Additionally, the conference call will be available via webcast. A slide presentation highlighting the Company’s results will also be available. To participate via webcast and view the presentation, visit the Company’s investor relations home page.

The call will be available for replay until June 6, 2020. To access the replay of this call, please call 800.633.8284 and enter reservation number 21960600 (international participants: +1.402.977.9140, reservation number 21960600). Or you can review the webcast on the Company’s investor relations home page.

About ServiceMaster

ServiceMaster Global Holdings, Inc. is a leading provider of termite and pest control, cleaning and restoration services in both the residential and commercial markets, operating through an extensive service network of more than 8,000 company-owned locations and franchise and license agreements. The company’s portfolio of well-recognized brands includes AmeriSpec (home inspections), Copesan (commercial national accounts pest management), Furniture Medic (cabinet and furniture repair), Merry Maids (residential cleaning), Nomor (European pest management), ServiceMaster Clean (commercial cleaning), ServiceMaster Restore (restoration and reconstruction), Terminix (termite and pest control) and Terminix Commercial (commercial termite and pest control). The company is headquartered in Memphis, Tenn. Go to www.servicemaster.com for more information about ServiceMaster or follow the company at twitter.com/ServiceMaster or Facebook.com/ServiceMaster.  

Information Regarding Forward-Looking Statements

This press release contains forward-looking statements and cautionary statements. Forward-looking statements can be identified by the use of forward-looking terms such as “believes,” “expects,” “may,” “will,” “shall,” “should,” “would,” “could,” “seeks,” “aims,” “projects,” “is optimistic,” “intends,” “plans,” “estimates,” “anticipates” or other comparable terms. Forward-looking statements are subject to known and unknown risks and uncertainties, many of which may be beyond our control, including, without limitation, the risks and uncertainties discussed in the “Risk Factors” and “Information Regarding Forward-Looking Statements” sections in the Company’s reports filed with the U.S. Securities and Exchange Commission. Such risks, uncertainties and changes in circumstances include, but are not limited to: the possibility that the review of strategic alternatives for our ServiceMaster Brands businesses will not result in a transaction or that the anticipated benefits will not be realized, and the diversion of management time and other business disruption during the period of the review; the impact of reserves attributable to pending Litigated and Non-Litigated Claims for terminate damages; the impact of COVID-19 on our operations; lawsuits, enforcement actions and other claims by third parties or governmental authorities; compliance with, or violation of environmental health and safety laws and regulations; weakening general economic conditions; weather conditions and seasonality; the success of our business strategies, and costs associated with restructuring initiatives. We caution you that forward-looking statements are not guarantees of future performance or outcomes and that actual performance and outcomes, including, without limitation, our actual results of operations, financial condition and liquidity, and the development of the market segments in which we operate, may differ materially from those made in or suggested by the forward-looking statements contained in this press release. The Company assumes no obligation to update the information contained herein, which speaks only as of the date hereof.

Non-GAAP Financial Measures

This press release contains certain non-GAAP financial measures. Non-GAAP measures should not be considered as an alternative to GAAP financial measures. Non-GAAP measures may not be calculated like or comparable to similarly titled measures of other companies. See non-GAAP reconciliations below in this press release for a reconciliation of these measures to the most directly comparable GAAP financial measures. Adjusted EBITDA, Adjusted net income, Adjusted earnings per share, free cash flow and ServiceMaster Brands Divestiture Group Adjusted EBITDA are not measurements of the Company’s financial performance under GAAP and should not be considered as an alternative to net income, net cash provided by operating activities from continuing operations, net earnings from discontinued operations or any other performance or liquidity measures derived in accordance with GAAP. Management uses these non-GAAP financial measures to facilitate operating performance and liquidity comparisons, as applicable, from period to period. We believe these non-GAAP financial measures are useful for investors, analysts and other interested parties as they facilitate company-to-company operating performance and liquidity comparisons, as applicable, by excluding potential differences caused by variations in capital structures, taxation, the age and book depreciation of facilities and equipment, restructuring initiatives and equity-based, long-term incentive plans.

_______________________________________________

(1) Adjusted EBITDA is defined as net income before: depreciation and amortization expense; acquisition-related costs; fumigation related matters; non-cash stock-based compensation expense; restructuring and other charges; realized (gain) on investment in frontdoor, inc.; net earnings from discontinued operations; (benefit) provision for income taxes; loss on extinguishment of debt; and interest expense. The Company’s definition of Adjusted EBITDA may not be comparable to similarly titled measures of other companies.

(2) Adjusted net income is defined as net income before: amortization expense; fumigation related matters; restructuring and other charges; acquisition-related costs; realized (gain) on investment in frontdoor, inc.; net earnings from discontinued operations; loss on extinguishment of debt; and the tax impact of the aforementioned adjustments. The Company’s definition of Adjusted net income may not be comparable to similarly titled measures of other companies. Adjusted earnings per share is calculated as Adjusted net income divided by the weighted-average diluted common shares outstanding.

(3) Free cash flow is defined as net cash provided from operating activities from continuing operations less property additions.

(4) European Pest Control and Other includes our pest control operations in Europe, primarily under our Nomor brand, our captive insurance subsidiary and our headquarters operations.



3


 

SERVICEMASTER GLOBAL HOLDINGS, INC.

Consolidated Statements of Operations and Comprehensive Income 

(In millions, except per share data)





 

 

 

 

 

 

 



 

 

 

 

 

 

 



 

Three Months Ended

 



 

March 31,

 



 

2020

 

2019

 

Revenue 

 

$

456 

 

$

419 

 

Cost of services rendered and products sold

 

 

279 

 

 

236 

 

Selling and administrative expenses

 

 

140 

 

 

123 

 

Amortization expense

 

 

 

 

 

Acquisition-related costs

 

 

 

 

 

Fumigation related matters

 

 

 —

 

 

 

Restructuring and other charges

 

 

 

 

 

Realized (gain) on investment in frontdoor, inc.

 

 

 —

 

 

(40)

 

Interest expense

 

 

23 

 

 

27 

 

Interest and net investment income

 

 

 —

 

 

(1)

 

Loss on extinguishment of debt

 

 

 —

 

 

 

(Loss) Income from Continuing Operations before Income Taxes 

 

 

(1)

 

 

56 

 

(Benefit) provision for income taxes

 

 

(2)

 

 

 

Income from Continuing Operations 

 

 

 

 

53 

 

Net earnings from discontinued operations

 

 

13 

 

 

16 

 

Net Income

 

$

14 

 

$

70 

 

Total Comprehensive (Loss) Income

 

$

(36)

 

$

68 

 

Weighted-average common shares outstanding - Basic

 

 

134.9 

 

 

135.8 

 

Weighted-average common shares outstanding - Diluted

 

 

135.1 

 

 

136.2 

 

Basic Earnings Per Share:

 

 

 

 

 

 

 

Income from Continuing Operations

 

$

0.01 

 

$

0.39 

 

Net earnings from discontinued operations

 

 

0.09 

 

 

0.12 

 

Net Income

 

 

0.10 

 

 

0.51 

 

Diluted Earnings Per Share:

 

 

 

 

 

 

 

Income from Continuing Operations

 

$

0.01 

 

$

0.39 

 

Net earnings from discontinued operations

 

 

0.09 

 

 

0.12 

 

Net Income

 

 

0.10 

 

 

0.51 

 



4


 

SERVICEMASTER GLOBAL HOLDINGS, INC.

Consolidated Statements of Financial Position

(In millions, except share data)





 

 

 

 

 

 



 

 

 

 

 

 



 

As of

 

As of



 

March 31,

 

December 31,



 

2020

 

2019

Assets:

 

 

 

 

 

 

Current Assets:

 

 

 

 

 

 

Cash and cash equivalents

 

$

185 

 

$

280 

Receivables, less allowances of $19 and $21, respectively

 

 

177 

 

 

178 

Inventories

 

 

41 

 

 

46 

Prepaid expenses and other assets

 

 

89 

 

 

81 

Current assets held for sale

 

 

883 

 

 

45 

Total Current Assets

 

 

1,376 

 

 

629 

Other Assets:

 

 

 

 

 

 

Property and equipment, net

 

 

192 

 

 

205 

Operating lease right-of-use assets

 

 

91 

 

 

95 

Goodwill

 

 

2,095 

 

 

2,096 

Intangible assets, primarily trade names, service marks and trademarks, net

 

 

1,149 

 

 

1,169 

Restricted cash

 

 

89 

 

 

89 

Notes receivable

 

 

30 

 

 

32 

Long-term marketable securities

 

 

12 

 

 

13 

Deferred customer acquisition costs

 

 

86 

 

 

94 

Other assets

 

 

81 

 

 

72 

Long-term assets held for sale

 

 

 —

 

 

829 

Total Assets 

 

$

5,201 

 

$

5,322 

Liabilities and Stockholders' Equity:

 

 

 

 

 

 

Current Liabilities:

 

 

 

 

 

 

Accounts payable

 

$

92 

 

$

96 

Accrued liabilities:

 

 

 

 

 

 

Payroll and related expenses

 

 

50 

 

 

54 

Self-insured claims and related expenses

 

 

84 

 

 

72 

Accrued interest payable

 

 

22 

 

 

16 

Other

 

 

95 

 

 

82 

Deferred revenue

 

 

108 

 

 

107 

Current portion of lease liability

 

 

19 

 

 

19 

Current portion of long-term debt

 

 

100 

 

 

70 

Current liabilities held for sale

 

 

48 

 

 

40 

Total Current Liabilities

 

 

617 

 

 

557 

Long-Term Debt 

 

 

1,622 

 

 

1,667 

Other Long-Term Liabilities:

 

 

 

 

 

 

Deferred taxes

 

 

486 

 

 

499 

Other long-term obligations, primarily self-insured claims

 

 

180 

 

 

158 

Long-term lease liability

 

 

107 

 

 

110 

Long-term liabilities held for sale

 

 

 —

 

 

Total Other Long-Term Liabilities

 

 

772 

 

 

776 

Commitments and Contingencies

 

 

 

 

 

 

Stockholders' Equity:

 

 

 

 

 

 

Common stock $0.01 par value (authorized 2,000,000,000 shares with 148,135,587 shares issued and 131,923,361 outstanding at March 31, 2020 and 147,872,959 shares issued and 135,408,054 outstanding at December 31, 2019)

 

 

 

 

Additional paid-in capital

 

 

2,341 

 

 

2,334 

Retained Earnings

 

 

305 

 

 

291 

Accumulated other comprehensive (loss) income

 

 

(41)

 

 

Less common stock held in treasury, at cost (16,212,226 shares at March 31, 2020 and 12,464,905 shares at December 31, 2019)

 

 

(417)

 

 

(313)

Total Stockholders' Equity

 

 

2,190 

 

 

2,322 

Total Liabilities and Stockholders' Equity 

 

$

5,201 

 

$

5,322 



5


 

SERVICEMASTER GLOBAL HOLDINGS, INC.

Consolidated Statements of Cash Flows

(In millions)







 

 

 

 

 

 



 

 

 

 

 

 



 

Three Months Ended



 

March 31,



 

2020

 

2019

Cash and Cash Equivalents and Restricted Cash at Beginning of Period 

 

$

368 

 

$

313 

Cash Flows from Operating Activities from Continuing Operations:

 

 

 

 

 

 

Net Income

 

 

14 

 

 

70 

Adjustments to reconcile net income to net cash provided from operating activities:

 

 

 

 

 

 

Net earnings from discontinued operations

 

 

(13)

 

 

(16)

Depreciation expense

 

 

19 

 

 

18 

Amortization expense

 

 

 

 

Amortization of debt issuance costs

 

 

 

 

Amortization of lease right-of-use assets

 

 

 

 

Fumigation related matters

 

 

 —

 

 

Payments on fumigation related matters

 

 

 

 

(1)

Realized (gain) on investment in frontdoor, inc.

 

 

 —

 

 

(40)

Loss on extinguishment of debt

 

 

 —

 

 

Deferred income tax provision

 

 

 

 

Stock-based compensation expense

 

 

 

 

Gain on sale of marketable securities

 

 

 —

 

 

(1)

Restructuring and other charges

 

 

 

 

Payments for restructuring and other charges

 

 

(1)

 

 

(5)

Acquisition-related costs

 

 

 

 

Payments for acquisition-related costs

 

 

(3)

 

 

(1)

Other

 

 

 

 

13 

Change in working capital, net of acquisitions:

 

 

 

 

 

 

Receivables

 

 

(1)

 

 

Inventories and other current assets

 

 

 

 

(1)

Accounts payable

 

 

 

 

Deferred revenue

 

 

 

 

Accrued liabilities

 

 

(3)

 

 

(21)

Accrued interest payable

 

 

 

 

Current income taxes

 

 

 —

 

 

Net Cash Provided from Operating Activities from Continuing Operations 

 

 

55 

 

 

73 

Cash Flows from Investing Activities from Continuing Operations:

 

 

 

 

 

 

Property additions

 

 

(9)

 

 

(9)

Business acquisitions, net of cash acquired

 

 

(26)

 

 

(100)

Origination of notes receivable

 

 

(7)

 

 

(24)

Collections on notes receivable

 

 

11 

 

 

40 

Net Cash Used for Investing Activities from Continuing Operations 

 

 

(31)

 

 

(93)

Cash Flows from Financing Activities from Continuing Operations:

 

 

 

 

 

 

Borrowings of debt

 

 

 —

 

 

600 

Payments of debt

 

 

(25)

 

 

(572)

Repurchase of common stock

 

 

(103)

 

 

(2)

Issuance of common stock

 

 

 

 

Net Cash (Used For) Provided from Financing Activities from Continuing Operations 

 

 

(126)

 

 

31 

Cash Flows from Discontinued Operations:

 

 

 

 

 

 

Cash provided from operating activities

 

 

11 

 

 

16 

Cash provided from investing activities

 

 

 

 

Cash used for financing activities

 

 

 

 

Net Cash Provided from Discontinued Operations

 

 

10 

 

 

19 

Effect of Exchange Rate Changes on Cash

 

 

(2)

 

 

 —

Cash (Decrease) Increase During the Period 

 

 

(94)

 

 

31 

Cash and Cash Equivalents and Restricted Cash at End of Period 

 

$

274 

 

$

344 



6


 

The following table presents reconciliations of net income to Adjusted net income.





 

 

 

 

 

 



 

 

 

 

 

 



 

Three Months Ended



 

March 31,

(In millions)

 

2020

 

2019

Net Income

 

$

14 

 

$

70 

Amortization expense

 

 

 

 

Acquisition-related costs

 

 

 

 

Fumigation related matters

 

 

 —

 

 

Restructuring and other charges

 

 

 

 

Realized (gain) on investment in frontdoor, inc.

 

 

 —

 

 

(40)

Net earnings from discontinued operations

 

 

(13)

 

 

(16)

Loss on extinguishment of debt

 

 

 —

 

 

Tax impact of adjustments

 

 

(4)

 

 

(5)

Adjusted Net Income

 

$

11 

 

$

26 

Weighted-average diluted common shares outstanding

 

 

135.1 

 

 

136.2 

Adjusted earnings per share

 

$

0.08 

 

$

0.19 



The following table presents reconciliations of net cash provided from operating activities from continuing operations to free cash flow.





 

 

 

 

 

 



 

 

 

 

 

 



 

Three Months Ended



 

March 31,

(In millions)

 

2020

 

2019

Net Cash Provided from Operating Activities from Continuing Operations

 

$

55 

 

$

73 

Property additions

 

 

(9)

 

 

(9)

Free Cash Flow

 

$

45 

 

$

64 



 

 

 

 

 

 



The following table presents reconciliations of net income to Adjusted EBITDA.



 

 

 

 

 

 

 



 

 

 

 

 

 

 



 

Three Months Ended

 



 

March 31,

 



 

 

 

 

 

 

 

(In millions)

 

2020

 

2019

 

Net income

 

$

14 

 

$

70 

 

Depreciation and amortization expense

 

 

28 

 

 

23 

 

Acquisition-related costs

 

 

 

 

 

Fumigation related matters

 

 

 —

 

 

 

Non-cash stock-based compensation expense

 

 

 

 

 

Restructuring and other charges

 

 

 

 

 

Realized (gain) on investment in frontdoor, inc.

 

 

 —

 

 

(40)

 

Net earnings from discontinued operations

 

 

(13)

 

 

(16)

 

(Benefit) provision for income taxes

 

 

(2)

 

 

 

Loss on extinguishment of debt

 

 

 —

 

 

 

Interest expense

 

 

23 

 

 

27 

 

Adjusted EBITDA

 

$

60 

 

$

83 

 



 

 

 

 

 

 

 

Terminix

 

$

63 

 

$

83 

 

European Pest Control and Other

 

 

 —

 

 

 

Costs historically allocated to ServiceMaster Brands

 

 

(3)

 

 

(3)

 

Adjusted EBITDA

 

$

60 

 

$

83 

 



7


 

Terminix Segment

Revenue by service line is as follows:





 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

Three Months Ended

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

March 31,

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

(In millions)

 

2020

 

2019

 

Growth

 

Acquired

 

Organic

Residential Pest Control

 

$

159 

 

$

154 

 

$

 

%

 

$

 

%

 

$

 

%

Commercial Pest Control

 

 

107 

 

 

94 

 

 

13 

 

14 

%

 

 

10 

 

11 

%

 

 

 

%

Termite and Home Services

 

 

148 

 

 

146 

 

 

 

%

 

 

 

%

 

 

 

 —

%

Other

 

 

18 

 

 

16 

 

 

 

14 

%

 

 

 

21 

%

 

 

(1)

 

(7)

%



 

$

431 

 

$

409 

 

$

22 

 

%

 

$

17 

 

%

 

$

 

%

Fumigation

 

 

 

 

10 

 

 

(3)

 

(27)

%

 

 

 —

 

 —

%

 

 

(3)

 

(27)

%

Total revenue

 

$

438 

 

$

419 

 

$

19 

 

%

 

$

17 

 

%

 

$

 

 —

%







ServiceMaster Brands Divestiture Group

Revenue by service line is as follows:





 

 

 

 

 

 

 

 

 

 

 

 



 

 

 

 

 

 

 

 

 

 

 

 



 

Three Months Ended

 

% of

 

% of



 

March 31,

 

Revenue

 

Revenue

(In millions)

 

2020

 

2019

 

2020

 

2019

Royalty Fees

 

$

32 

 

$

34 

 

49 

%

 

55 

%

Commercial Cleaning and other National Accounts

 

 

20 

 

 

17 

 

30 

 

 

28 

 

Sales of Products

 

 

 

 

 

 

 

 

Other

 

 

11 

 

 

 

16 

 

 

12 

 

Total revenue

 

$

65 

 

$

63 

 

100 

%

 

100 

%



A reconciliation of Net earnings from discontinued operations to the ServiceMaster Brands Divestiture Group’s Adjusted EBITDA is as follows:







 

 

 

 

 

 



 

 

Three Months Ended



 

 

March 31,

(In millions)

 

 

2020

 

 

2019

Net earnings from discontinued operations

 

$

13 

 

$

16 

Depreciation and amortization expense

 

 

 

 

Non-cash stock-based compensation expense

 

 

 

 

Restructuring and other charges

 

 

 

 

Provision for income taxes

 

 

 

 

ServiceMaster Brands Divestiture Group Adjusted EBITDA

 

$

23 

 

$

26 























8


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Document and Entity Information
May 07, 2020
Document and Entity Information [Abstract]  
Entity Registrant Name SERVICEMASTER GLOBAL HOLDINGS, INC.
Entity Central Index Key 0001428875
Document Type 8-K
Document Period End Date May 07, 2020
Amendment Flag false
Entity Incorporation, State or Country Code DE
Entity Emerging Growth Company false
Security 12b Title Common, par value $0.01
Security Exchange Name NYSE
Trading Symbol SERV
Entity File Number 001-36507
Entity Address, Address Line One 150 Peabody Place
Entity Address, City or Town Memphis
Entity Address, State or Province TN
Entity Address, Postal Zip Code 38103
Entity Tax Identification Number 20-8738320
City Area Code (901)
Local Phone Number 597-1400
WrittenCommunications false
SolicitingMaterial false
PreCommencementTenderOffer false
PreCommencementIssuerTenderOffer false
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