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Property, Equipment and Software, net (Details) - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2019
Dec. 31, 2018
Dec. 31, 2017
Property, Plant and Equipment [Line Items]      
Total property, equipment and software, at cost $ 66,795 $ 57,280  
Less accumulated depreciation and amortization (46,463) (40,580)  
Property, equipment and software, net $ 20,332 16,700  
Computer/office equipment      
Property, Plant and Equipment [Line Items]      
Estimated Useful Life 36 months    
Total property, equipment and software, at cost $ 17,292 15,107  
Capitalized internal-use software      
Property, Plant and Equipment [Line Items]      
Estimated Useful Life 36 months    
Total property, equipment and software, at cost $ 36,733 30,412  
Amortization expense 4,000 4,400 $ 4,900
Impairment expense 3,200    
Leasehold improvements      
Property, Plant and Equipment [Line Items]      
Total property, equipment and software, at cost $ 12,770 11,761  
Computer and leasehold improvements      
Property, Plant and Equipment [Line Items]      
Computer and leasehold improvements disposals   $ 5,700