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Consolidated Statements of Operations - USD ($)
shares in Thousands, $ in Thousands
12 Months Ended
Dec. 31, 2021
Dec. 31, 2020
Dec. 31, 2019
Revenue:      
Total revenue $ 1,300,658 $ 883,026 $ 674,860
Cost of Revenue:      
Total cost of revenue 258,857 166,959 129,958
Gross profit 1,041,801 716,067 544,902
Operating expenses:      
Research and development 301,970 205,589 158,237
Sales and marketing 649,681 452,081 340,685
General and administrative 144,949 109,225 92,971
Total operating expenses 1,096,600 766,895 591,893
Loss from operations (54,799) (50,828) (46,991)
Other expense:      
Interest income 1,173 7,773 19,429
Interest expense (30,282) (37,049) (22,818)
Other income (expense) 10,090 (711) (393)
Total other expense (19,019) (29,987) (3,782)
Loss before income tax expense (73,818) (80,815) (50,773)
Income tax expense (4,019) (4,216) (2,973)
Net loss $ (77,837) $ (85,031) $ (53,746)
Net loss per common share, basic and diluted $ (1.66) $ (1.90) $ (1.28)
Weighted average common shares used in computing basic and diluted net loss per common share: 46,891 44,757 42,025
Subscription [Member]      
Revenue:      
Total revenue $ 1,258,319 $ 853,025 $ 646,266
Cost of Revenue:      
Total cost of revenue 211,132 130,685 98,510
Professional Services and Other [Member]      
Revenue:      
Total revenue 42,339 30,001 28,594
Cost of Revenue:      
Total cost of revenue $ 47,725 $ 36,274 $ 31,448