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General, Administrative and Other (Tables)
12 Months Ended
Dec. 31, 2019
Other Income and Expenses [Abstract]  
Components of General, Administrative and Other Expenses
The following table presents the components of general, administrative and other expenses as reported in the consolidated statements of comprehensive income (loss):
 Year Ended December 31,
 201920182017
 (dollars in thousands)
Professional services$42,370  $52,163  $43,343  
Occupancy and equipment30,281  28,769  33,358  
Information processing and communications21,443  25,917  28,274  
Recurring placement and related service fees14,034  16,247  20,153  
Insurance8,658  7,391  7,609  
Business development4,048  4,075  6,685  
Foreign exchange (gains) and losses(451) 2,766  (726) 
Other expenses10,478  12,899  13,375  
130,861  150,227  152,071  
Legal settlements and provisions19,100  31,750  —  
Total General, Administrative and Other$149,961  $181,977  $152,071