X0306 4 2013-05-13 0 0001373715 ServiceNow, Inc. NOW 0001402349 Scarpelli Michael C/O SERVICENOW, INC. 4810 EASTGATE MALL SAN DIEGO CA 92121 0 1 0 0 CHIEF FINANCIAL OFFICER Common Stock 2013-05-13 4 M 0 20000 3 A 297308 D Common Stock 2013-05-13 4 S 0 20000 39.7767 D 277308 D Employee Stock Option (Right to Buy) 3 2013-05-13 4 M 0 20000 0 D 2021-08-14 Common Stock 20000 1199044 D The sales reported on this Form 4 were effected pursuant to a Rule 10b5-1 trading plan adopted by the Reporting Person. Represents the aggregate of sales effected on the same day at different prices pursuant to the 10b5-1 trading plan noted in footnote (1). Represents the weighted average sales price per share. The shares sold at prices ranging from $39.25 to $39.96 per share. Full information regarding the number of shares sold at each price shall be provided upon request to the staff of the U.S. Securities and Exchange Commission, the Issuer, or a security holder of the Issuer. Immediately exercisable. The stock option grant shall vest as to 1/4th of the total number of shares on August 15, 2012 and thereafter shall vest as to 1/48th of the total number of shares in equal monthly installments. /s/ Michael P. Scarpelli by Ethan Christensen, Attorney-in-Fact 2013-05-15