X0306 4 2013-02-07 0 0001373715 ServiceNow, Inc. NOW 0001402348 Slootman Frank C/O SERVICENOW, INC. 4810 EASTGATE MALL SAN DIEGO CA 92121 1 1 0 0 PRESIDENT & CEO Employee Stock Option (Right to Buy) 29.42 2013-02-07 4 A 0 150000 0 A 2023-02-06 Common Stock 150000 150000 D Restricted Stock Units 2013-02-07 4 A 0 150000 0 A Common Stock 150000 150000 D The stock option grant shall vest as to 1/2 of the total number of shares on February 7, 2015 and thereafter shall vest as to 1/48th of the total number of shares in equal monthly installments. Each restricted stock unit represents a contingent right to receive one share of the Issuer's common stock. The restricted stock units vest as to 1/2 of the total shares on February 7, 2015 and thereafter shall vest as to 1/4th of the total number of shares in equal annual installments. /s/ Frank Slootman by Ethan Christensen, Attorney-in-Fact 2013-02-11