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Segment Information
 3 Months Ended
Mar. 31, 2024
Segment Reporting [Abstract]  
Segment Information Segment Information
The Company’s segment information reflects the way the chief operating decision maker uses internal reporting to evaluate business performance, allocate resources and manage operations.
The Company has three reportable segments: Corporate, which is comprised primarily of private sector business customers with more than 250 employees in the US, Small Business, primarily servicing private sector business customers with up to 250 employees in the US, and Public, which is comprised of government agencies and education and healthcare institutions in the US. The Company has two other operating segments: CDW UK and CDW Canada, both of which do not meet the reportable segment quantitative thresholds and, accordingly, are included in an all other category (“Other”).
The Company has centralized logistics and headquarters functions that provide services to the segments. The logistics function includes purchasing, distribution and fulfillment services to support the Corporate, Small Business and Public segments. As a result, costs and intercompany charges associated with the logistics function are fully allocated to all of these segments based on a percent of Net sales. The centralized headquarters function provides services in areas such as accounting, information technology, marketing, legal and coworker services. Headquarters function costs that are not allocated to the segments are included under the heading of “Headquarters” in the tables below.
Information about the Company’s segments is as follows:
CorporateSmall BusinessPublicOtherHeadquartersTotal
Three Months Ended March 31, 2024
Net sales$2,135.9 $380.9 $1,724.7 $631.2 $— $4,872.7 
Operating income (loss)178.0 46.5 126.0 25.3 (47.8)328.0 
Depreciation and amortization expense(19.8)(1.0)(13.4)(7.1)(26.0)(67.3)
Three Months Ended March 31, 2023
Net sales$2,203.7 $411.4 $1,812.8 $675.2 $— $5,103.1 
Operating income (loss)193.3 41.5 127.5 36.5 (43.5)355.3 
Depreciation and amortization expense(22.8)(1.3)(16.2)(7.8)(22.6)(70.7)
Geographic Areas and Revenue Mix
Three Months Ended March 31, 2024
CorporateSmall BusinessPublicOtherTotal
Geography(1)
United States$2,115.9 $376.0 $1,722.8 $5.9 $4,220.6 
Rest of World20.0 4.9 1.9 625.3 652.1 
Total Net sales$2,135.9 $380.9 $1,724.7 $631.2 $4,872.7 
Major Product and Services
Hardware$1,465.6 $300.0 $1,316.4 $464.1 $3,546.1 
Software437.5 59.9 276.9 100.1 874.4 
Services218.0 16.6 127.0 64.2 425.8 
Other(2)
14.8 4.4 4.4 2.8 26.4 
Total Net sales$2,135.9 $380.9 $1,724.7 $631.2 $4,872.7 
Sales by Channel
Corporate$2,135.9 $— $— $— $2,135.9 
Small Business— 380.9 — — 380.9 
Government— — 543.3 — 543.3 
Education— — 596.8 — 596.8 
Healthcare— — 584.6 — 584.6 
Other— — — 631.2 631.2 
Total Net sales$2,135.9 $380.9 $1,724.7 $631.2 $4,872.7 
Timing of Revenue Recognition
Transferred at a point in time where CDW is principal$1,779.3 $331.7 $1,515.7 $542.1 $4,168.8 
Transferred at a point in time where CDW is agent194.8 39.1 108.2 31.2 373.3 
Transferred over time where CDW is principal161.8 10.1 100.8 57.9 330.6 
Total Net sales$2,135.9 $380.9 $1,724.7 $631.2 $4,872.7 
(1)Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(2)Includes items such as delivery charges to customers.
Three Months Ended March 31, 2023
CorporateSmall BusinessPublicOtherTotal
Geography(1)
United States$2,199.2 $409.6 $1,812.6 $8.5 $4,429.9 
Rest of World4.5 1.8 0.2 666.7 673.2 
Total Net sales$2,203.7 $411.4 $1,812.8 $675.2 $5,103.1 
Major Product and Services
Hardware$1,519.4 $334.7 $1,362.5 $471.6 $3,688.2 
Software453.0 56.2 301.5 134.0 944.7 
Services215.5 15.7 144.4 66.5 442.1 
Other(2)
15.8 4.8 4.4 3.1 28.1 
Total Net sales$2,203.7 $411.4 $1,812.8 $675.2 $5,103.1 
Sales by Channel
Corporate$2,203.7 $— $— $— $2,203.7 
Small Business— 411.4 — — 411.4 
Government— — 551.5 — 551.5 
Education— — 665.7 — 665.7 
Healthcare— — 595.6 — 595.6 
Other— — — 675.2 675.2 
Total Net sales$2,203.7 $411.4 $1,812.8 $675.2 $5,103.1 
Timing of Revenue Recognition
Transferred at a point in time where CDW is principal$1,861.4 $365.3 $1,608.6 $590.5 $4,425.8 
Transferred at a point in time where CDW is agent185.4 36.8 101.5 28.4 352.1 
Transferred over time where CDW is principal156.9 9.3 102.7 56.3 325.2 
Total Net sales$2,203.7 $411.4 $1,812.8 $675.2 $5,103.1 
(1)Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(2)Includes items such as delivery charges to customers.
The following tables present Net sales by major category for the three months ended March 31, 2024 and 2023. Categories are based upon internal classifications.
Three Months Ended March 31,
2024
2023
Net SalesPercentage
of Total Net
Sales		Net SalesPercentage
of Total Net
Sales
Hardware:
Notebooks/Mobile Devices$1,141.3 23.4 %$1,064.6 20.9 %
Netcomm Products569.9 11.7 744.5 14.6 
Collaboration415.3 8.5 476.0 9.3 
Data Storage and Servers540.6 11.1 541.9 10.6 
Desktops258.4 5.3 257.9 5.1 
Other Hardware620.6 12.8 603.3 11.8 
Total Hardware3,546.1 72.8 3,688.2 72.3 
Software(1)
874.4 17.9 944.7 18.5 
Services(1)
425.8 8.7 442.1 8.7 
Other(2)
26.4 0.6 28.1 0.5 
Total Net sales$4,872.7 100.0 %$5,103.1 100.0 %
(1)Certain software and services revenues are recorded on a net basis as the Company is acting as an agent in the transaction. As a result, the category percentage of net revenues is not representative of the category percentage of gross profits.
(2)Includes items such as delivery charges to customers.