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Segment Information
9 Months Ended
Sep. 30, 2022
Segment Reporting [Abstract]  
Segment Information Segment Information
The Company’s segment information reflects the way the chief operating decision maker uses internal reporting to evaluate business performance, allocate resources and manage operations.
The Company has three reportable segments: Corporate, which is comprised primarily of US private sector business customers with more than 250 employees, Small Business, which primarily serves US private sector business customers with up to 250 employees, and Public, which is comprised of government agencies and education and healthcare institutions in the US. The Company has two other operating segments: CDW UK and CDW Canada, both of which do not meet the reportable segment quantitative thresholds and, accordingly, are included in an all other category (“Other”).
The Company has centralized logistics and headquarters functions that provide services to the segments. The logistics function includes purchasing, distribution and fulfillment services to support the Corporate, Small Business and Public segments. As a result, costs and intercompany charges associated with the logistics function are fully allocated to all of these segments based on a percent of Net sales. The centralized headquarters function provides services in areas such as accounting, information technology, marketing, legal and coworker services. Headquarters function costs that are not allocated to the segments are included under the heading of “Headquarters” in the tables below.
Information about the Company’s segments is as follows:
CorporateSmall BusinessPublicOtherHeadquartersTotal
Three Months Ended September 30, 2022
Net sales$2,577.8 $491.2 $2,424.3 $722.2 $— $6,215.5 
Operating income (loss)203.3 47.0 234.0 32.3 (50.2)466.4 
Depreciation and amortization expense(30.8)(3.1)(11.9)(7.7)(22.1)(75.6)
Three Months Ended September 30, 2021
Net sales$2,067.3 $467.1 $2,153.9 $611.7 $— $5,300.0 
Operating income (loss)186.0 41.4 178.7 21.9 (41.6)386.4 
Depreciation and amortization expense(4.1)(0.9)(16.9)(8.5)(17.8)(48.2)
Nine Months Ended September 30, 2022
Net sales$7,866.1 $1,515.2 $6,700.3 $2,228.8 $— $18,310.4 
Operating income (loss)644.5 140.7 553.0 96.8 (146.4)1,288.6 
Depreciation and amortization expense(79.4)(6.4)(44.7)(24.2)(63.4)(218.1)
Nine Months Ended September 30, 2021
Net sales$5,856.2 $1,382.7 $6,156.3 $1,888.7 $— $15,283.9 
Operating income (loss)522.6 128.2 468.7 73.3 (113.1)1,079.7 
Depreciation and amortization expense(11.9)(2.5)(46.4)(25.7)(53.5)(140.0)
Geographic Areas and Revenue Mix
 Three Months Ended September 30, 2022
CorporateSmall BusinessPublicOtherTotal
Geography(1)
United States$2,570.8 $491.2 $2,424.3 $5.6 $5,491.9 
Rest of World7.0 — — 716.6 723.6 
Total Net sales2,577.8 491.2 2,424.3 722.2 6,215.5 
Major Product and Services
Hardware1,958.1 399.5 1,921.4 533.7 4,812.7 
Software355.1 62.4 346.8 119.9 884.2 
Services245.8 24.0 151.1 66.0 486.9 
Other(2)
18.8 5.3 5.0 2.6 31.7 
Total Net sales2,577.8 491.2 2,424.3 722.2 6,215.5 
Sales by Channel
Corporate2,577.8 — — — 2,577.8 
Small Business— 491.2 — — 491.2 
Government— — 788.4 — 788.4 
Education— — 1,021.1 — 1,021.1 
Healthcare— — 614.8 — 614.8 
Other— — — 722.2 722.2 
Total Net sales2,577.8 491.2 2,424.3 722.2 6,215.5 
Timing of Revenue Recognition
Transferred at a point in time where CDW is principal2,216.3 438.4 2,189.4 641.2 5,485.3 
Transferred at a point in time where CDW is agent194.3 36.3 129.5 22.2 382.3 
Transferred over time where CDW is principal167.2 16.5 105.4 58.8 347.9 
Total Net sales$2,577.8 $491.2 $2,424.3 $722.2 $6,215.5 
(1)Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(2)Includes items such as delivery charges to customers.
Three Months Ended September 30, 2021
CorporateSmall BusinessPublicOtherTotal
Geography(1)
United States$2,064.6 $467.1 $2,153.9 $5.4 $4,691.0 
Rest of World2.7 — — 606.3 609.0 
Total Net sales2,067.3 467.1 2,153.9 611.7 5,300.0 
Major Product and Services
Hardware1,641.2 400.7 1,747.3 474.5 4,263.7 
Software279.3 50.2 312.9 75.3 717.7 
Services128.5 10.4 89.2 58.8 286.9 
Other(2)
18.3 5.8 4.5 3.1 31.7 
Total Net sales2,067.3 467.1 2,153.9 611.7 5,300.0 
Sales by Channel
Corporate2,067.3 — — — 2,067.3 
Small Business— 467.1 — — 467.1 
Government— — 568.8 — 568.8 
Education— — 1,103.6 — 1,103.6 
Healthcare— — 481.5 — 481.5 
Other— — — 611.7 611.7 
Total Net sales2,067.3 467.1 2,153.9 611.7 5,300.0 
Timing of Revenue Recognition
Transferred at a point in time where CDW is principal1,851.0 434.6 1,984.8 542.6 4,813.0 
Transferred at a point in time where CDW is agent135.6 27.8 109.1 16.3 288.8 
Transferred over time where CDW is principal80.7 4.7 60.0 52.8 198.2 
Total Net sales$2,067.3 $467.1 $2,153.9 $611.7 $5,300.0 
(1)Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(2)Includes items such as delivery charges to customers.
Nine Months Ended September 30, 2022
CorporateSmall BusinessPublicOtherTotal
Geography(1)
United States$7,843.0 $1,515.2 $6,700.3 $14.3 $16,072.8 
Rest of World23.1 — — 2,214.5 2,237.6 
Total Net sales7,866.1 1,515.2 6,700.3 2,228.8 18,310.4 
Major Product and Services
Hardware5,931.0 1,262.7 5,364.8 1,658.2 14,216.7 
Software1,177.9 177.2 888.8 359.7 2,603.6 
Services700.0 58.9 432.6 202.5 1,394.0 
Other(2)
57.2 16.4 14.1 8.4 96.1 
Total Net sales7,866.1 1,515.2 6,700.3 2,228.8 18,310.4 
Sales by Channel
Corporate7,866.1 — — — 7,866.1 
Small Business— 1,515.2 — — 1,515.2 
Government— — 1,941.8 — 1,941.8 
Education— — 2,965.2 — 2,965.2 
Healthcare— — 1,793.3 — 1,793.3 
Other— — — 2,228.8 2,228.8 
Total Net sales7,866.1 1,515.2 6,700.3 2,228.8 18,310.4 
Timing of Revenue Recognition
Transferred at a point in time where CDW is principal6,833.4 1,374.6 6,062.1 1,980.9 16,251.0 
Transferred at a point in time where CDW is agent547.2 104.0 329.3 71.0 1,051.5 
Transferred over time where CDW is principal485.5 36.6 308.9 176.9 1,007.9 
Total Net sales$7,866.1 $1,515.2 $6,700.3 $2,228.8 $18,310.4 
(1)Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(2)Includes items such as delivery charges to customers.
Nine Months Ended September 30, 2021
CorporateSmall BusinessPublicOtherTotal
Geography(1)
United States$5,844.3 $1,382.7 $6,156.3 $14.7 $13,398.0 
Rest of World11.9 — — 1,874.0 1,885.9 
Total Net sales5,856.2 1,382.7 6,156.3 1,888.7 15,283.9 
Major Product and Services
Hardware4,648.6 1,185.3 5,180.5 1,445.9 12,460.3 
Software813.9 148.7 745.4 251.2 1,959.2 
Services342.0 31.9 217.2 181.3 772.4 
Other(2)
51.7 16.8 13.2 10.3 92.0 
Total Net sales5,856.2 1,382.7 6,156.3 1,888.7 15,283.9 
Sales by Channel
Corporate5,856.2 — — — 5,856.2 
Small Business— 1,382.7 — — 1,382.7 
Government— — 1,598.3 — 1,598.3 
Education— — 3,159.0 — 3,159.0 
Healthcare— — 1,399.0 — 1,399.0 
Other— — — 1,888.7 1,888.7 
Total Net sales5,856.2 1,382.7 6,156.3 1,888.7 15,283.9 
Timing of Revenue Recognition
Transferred at a point in time where CDW is principal5,267.9 1,288.2 5,764.2 1,670.4 13,990.7 
Transferred at a point in time where CDW is agent368.6 80.6 252.2 59.5 760.9 
Transferred over time where CDW is principal219.7 13.9 139.9 158.8 532.3 
Total Net sales$5,856.2 $1,382.7 $6,156.3 $1,888.7 $15,283.9 
(1)Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(2)Includes items such as delivery charges to customers.
The following tables present Net sales by major category for the three and nine months ended September 30, 2022 and 2021. Categories are based upon internal classifications.
Three Months Ended September 30,
2022
2021
Net SalesPercentage
of Total Net
Sales
Net SalesPercentage
of Total Net
Sales
Notebooks/Mobile Devices$1,592.6 25.6 %$1,641.6 31.0 %
Netcomm Products721.0 11.6 501.7 9.5 
Desktops333.9 5.4 316.1 6.0 
Video441.4 7.1 424.0 8.0 
Enterprise and Data Storage (Including Drives)376.9 6.1 228.1 4.3 
Other Hardware1,346.9 21.7 1,152.2 21.7 
Total Hardware(1)
4,812.7 77.5 4,263.7 80.5 
Software(2)
884.2 14.2 717.7 13.5 
Services(2)
486.9 7.8 286.9 5.4 
Other(3)
31.7 0.5 31.7 0.6 
Total Net sales$6,215.5 100.0 %$5,300.0 100.0 %
Nine Months Ended September 30,
2022
2021
Net SalesPercentage
of Total Net
Sales
Net SalesPercentage
of Total Net
Sales
Notebooks/Mobile Devices$5,070.0 27.7 %$4,944.3 32.3 %
Netcomm Products1,912.6 10.4 1,442.2 9.4 
Desktops1,021.5 5.6 873.5 5.7 
Video1,453.9 7.9 1,161.7 7.6 
Enterprise and Data Storage (Including Drives)1,053.9 5.8 730.2 4.8 
Other Hardware3,704.8 20.2 3,308.4 21.6 
Total Hardware14,216.7 77.6 12,460.3 81.4 
Software(2)
2,603.6 14.2 1,959.2 12.8 
Services(2)
1,394.0 7.6 772.4 5.1 
Other(3)
96.1 0.6 92.0 0.7 
Total Net sales$18,310.4 100.0 %$15,283.9 100.0 %
(1)Net sales by hardware category for the three months ended September 30, 2022 include reclassifications to address consistent presentation on a year-to-date basis.
(2)Certain software and services revenues are recorded on a net basis as the Company is acting as an agent in the transaction. As a result, the category percentage of net revenues is not representative of the category percentage of gross profits.
(3)Includes items such as delivery charges to customers.