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Segment Information
 12 Months Ended
Dec. 31, 2018
Segment Reporting [Abstract]  
Segment Information Segment Information
The Company's segment information is presented in accordance with a "management approach," which designates the internal reporting used by the Chief Operating Decision-Maker for deciding how to allocate resources and for assessing performance.
The Company has three reportable segments: Corporate, which is comprised primarily of private sector business customers with more than 250 employees in the US, Small Business, primarily servicing private sector business customers with up to 250 employees in the US, and Public, which is comprised of government agencies and education and healthcare institutions in the US. The Company has two other operating segments: CDW UK and CDW Canada, both of which do not meet the reportable segment quantitative thresholds and, accordingly, are included in an all other category ("Other").
The Company has centralized logistics and headquarters functions that provide services to the segments. The logistics function includes purchasing, distribution and fulfillment services to support the Corporate, Small Business and Public segments. As a result, costs and intercompany charges associated with the logistics function are fully allocated to both of these segments based on a percent of Net sales. The centralized headquarters function provides services in areas such as accounting, information technology, marketing, legal and coworker services. Headquarters function costs that are not allocated to the segments are included under the heading of "Headquarters" in the tables below.
The Company allocates resources to and evaluates performance of its segments based on Net sales, Operating income and Adjusted EBITDA, a non-GAAP measure as defined in the Company's credit agreements. However, the Company has concluded that Operating income is the more useful measure in terms of discussion of operating results, as it is a GAAP measure.
Segment information for Total assets and capital expenditures is not presented, as such information is not used in measuring segment performance or allocating resources between segments.
Selected Segment Financial Information
Information about the Company's segments for the years ended December 31, 2018, 2017 and 2016 are as follows:

(in millions)
 
Corporate
 
Small Business
 
Public
 
Other
 
Headquarters
 
Total
2018:
 
 
 
 
 
 
 
 
 
 
 
 
Net sales
 
$
6,842.5

 
$
1,359.6

 
$
6,154.7

 
$
1,883.7

 
$
—

 
$
16,240.5

Operating income (loss)
 
536.9

 
95.7

 
410.8

 
82.2

 
(138.3
)
 
987.3

Depreciation and amortization expense
 
(81.7
)
 
(20.8
)
 
(45.4
)
 
(31.8
)
 
(85.9
)
 
(265.6
)
 
 
 
 
 
 
 
 
 
 
 
 
 
2017(1):
 
 
 
 
 
 
 
 
 
 
 
 
Net sales
 
$
6,172.8

 
$
1,220.5

 
$
5,906.5

 
$
1,533.1

 
$
—

 
$
14,832.9

Operating income (loss)
 
487.9

 
74.3

 
374.4

 
57.1

 
(127.2
)
 
866.5

Depreciation and amortization expense
 
(83.1
)
 
(20.7
)
 
(44.8
)
 
(30.9
)
 
(81.4
)
 
(260.9
)
 
 
 
 
 
 
 
 
 
 
 
 
 
2016(1):
 
 
 
 
 
 
 
 
 
 
 
 
Net sales
 
$
5,734.9

 
$
1,118.1

 
$
5,477.4

 
$
1,342.3

 
$
—

 
$
13,672.7

Operating income (loss)
 
453.5

 
69.1

 
367.7

 
44.6

 
(114.9
)
 
820.0

Depreciation and amortization expense
 
(82.9
)
 
(20.6
)
 
(44.7
)
 
(32.1
)
 
(74.2
)
 
(254.5
)

(1)
Amounts for 2017 and 2016 have been adjusted to reflect the adoption of Topic 606.    
Geographic Areas and Revenue Mix
 
Year Ended December 31, 2018
 
Corporate
 
Small Business
 
Public
 
Other
 
Total
Geography(1)
 
 
 
 
 
 
 
 
 
United States
$
6,834.4

 
$
1,359.6

 
$
6,154.7

 
$
30.9

 
$
14,379.6

Rest of World
8.1

 
—

 
—

 
1,852.8

 
1,860.9

Total Net sales
6,842.5

 
1,359.6

 
6,154.7

 
1,883.7

 
16,240.5

 
 
 
 
 
 
 
 
 

Major Product and Services
 
 
 
 
 
 
 
 

Hardware
5,455.6

 
1,135.8

 
4,998.9

 
1,492.1

 
13,082.4

Software
982.3

 
174.5

 
976.4

 
213.8

 
2,347.0

Services
337.3

 
28.2

 
162.8

 
169.0

 
697.3

Other(2)
67.3

 
21.1

 
16.6

 
8.8

 
113.8

Total Net sales
6,842.5

 
1,359.6

 
6,154.7

 
1,883.7

 
16,240.5

 
 
 
 
 
 
 
 
 

Sales by Channel
 
 
 
 
 
 
 
 

Corporate
6,842.5

 
—

 
—

 
—

 
6,842.5

Small Business
—

 
1,359.6

 
—

 
—

 
1,359.6

Government
—

 
—

 
2,097.3

 
—

 
2,097.3

Education
—

 
—

 
2,327.4

 
—

 
2,327.4

Healthcare
—

 
—

 
1,730.0

 
—

 
1,730.0

Other
—

 
—

 
—

 
1,883.7

 
1,883.7

Total Net sales
6,842.5

 
1,359.6

 
6,154.7

 
1,883.7

 
16,240.5

 
 
 
 
 
 
 
 
 

Timing of Revenue Recognition
 
 
 
 
 
 
 
 

Transferred at a point in time where CDW is principal
6,256.5

 
1,281.3

 
5,758.6

 
1,687.6

 
14,984.0

Transferred at a point in time where CDW is agent
389.1

 
69.4

 
211.5

 
49.8

 
719.8

Transferred over time where CDW is principal
196.9

 
8.9

 
184.6

 
146.3

 
536.7

Total Net sales
$
6,842.5

 
$
1,359.6

 
$
6,154.7

 
$
1,883.7

 
$
16,240.5


(1)
Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(2)
Includes items such as delivery charges to customers.

 
Year Ended December 31, 2017(1)
 
Corporate
 
Small Business
 
Public
 
Other
 
Total
Geography(2)
 
 
 
 
 
 
 
 
 
United States
$
6,167.4

 
$
1,220.5

 
$
5,906.5

 
$
25.5

 
$
13,319.9

Rest of World
5.4

 
—

 
—

 
1,507.6

 
1,513.0

Total Net sales
6,172.8

 
1,220.5

 
5,906.5

 
1,533.1

 
14,832.9

 
 
 
 
 
 
 
 
 
 
Major Product and Services
 
 
 
 
 
 
 
 
 
Hardware
4,871.6

 
1,012.5

 
4,846.5

 
1,229.8

 
11,960.4

Software
918.5

 
163.1

 
908.3

 
167.0

 
2,156.9

Services
316.2

 
24.5

 
133.5

 
128.5

 
602.7

Other(3)
66.5

 
20.4

 
18.2

 
7.8

 
112.9

Total Net sales
6,172.8

 
1,220.5

 
5,906.5

 
1,533.1

 
14,832.9

 
 
 
 
 
 
 
 
 
 
Sales by Channel
 
 
 
 
 
 
 
 
 
Corporate
6,172.8

 
—

 
—

 
—

 
6,172.8

Small Business
—

 
1,220.5

 
—

 
—

 
1,220.5

Government
—

 

 
2,109.8

 
—

 
2,109.8

Education
—

 
—

 
2,184.5

 
—

 
2,184.5

Healthcare
—

 
—

 
1,612.2

 
—

 
1,612.2

Other
—

 
—

 
—

 
1,533.1

 
1,533.1

Total Net sales
6,172.8

 
1,220.5

 
5,906.5

 
1,533.1

 
14,832.9

 
 
 
 
 
 
 
 
 
 
Timing of Revenue Recognition
 
 
 
 
 
 
 
 
 
Transferred at a point in time where CDW is principal
5,640.9

 
1,152.5

 
5,559.4

 
1,375.7

 
13,728.5

Transferred at a point in time where CDW is agent
344.2

 
59.4

 
184.1

 
27.9

 
615.6

Transferred over time where CDW is principal
187.7

 
8.6

 
163.0

 
129.5

 
488.8

Total Net sales
$
6,172.8

 
$
1,220.5

 
$
5,906.5

 
$
1,533.1

 
$
14,832.9

(1)
Amounts for 2017 have been adjusted to reflect the adoption of Topic 606.
(2)
Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(3)
Includes items such as delivery charges to customers.

 
Year Ended December 31, 2016(1)
 
Corporate
 
Small Business
 
Public
 
Other
 
Total
Geography(2)

 

 

 

 

United States
$
5,594.6

 
$
1,118.1

 
$
5,477.4

 
$
28.2

 
$
12,218.3

Rest of World
140.3

 
—

 
—

 
1,314.1

 
1,454.4

Total Net sales
5,734.9

 
1,118.1

 
5,477.4

 
1,342.3

 
13,672.7

 
 
 
 
 
 
 
 
 
 
Major Product and Services
 
 
 
 
 
 
 
 
 
Hardware
4,495.6

 
908.3

 
4,481.2

 
1,030.9

 
10,916.0

Software
876.3

 
165.0

 
855.4

 
175.6

 
2,072.3

Services
291.5

 
24.1

 
119.6

 
129.0

 
564.2

Other(3)
71.5

 
20.7

 
21.2

 
6.8

 
120.2

Total Net sales
5,734.9

 
1,118.1

 
5,477.4

 
1,342.3

 
13,672.7

 
 
 
 
 
 
 
 
 
 
Sales by Channel
 
 
 
 
 
 
 
 
 
Corporate
5,734.9

 
—

 
—

 
—

 
5,734.9

Small Business
—

 
1,118.1

 
—

 
—

 
1,118.1

Government
—

 
—

 
1,813.6

 
—

 
1,813.6

Education
—

 
—

 
1,994.4

 
—

 
1,994.4

Healthcare
—

 
—

 
1,669.4

 
—

 
1,669.4

Other
—

 
—

 
—

 
1,342.3

 
1,342.3

Total Net sales
5,734.9

 
1,118.1

 
5,477.4

 
1,342.3

 
13,672.7

 
 
 
 
 
 
 
 
 
 
Timing of Revenue Recognition
 
 
 
 
 
 
 
 
 
Transferred at a point in time where CDW is principal
5,279.8

 
1,061.3

 
5,182.4

 
1,201.8

 
12,725.3

Transferred at a point in time where CDW is agent
281.4

 
46.8

 
149.3

 
22.5

 
500.0

Transferred over time where CDW is principal
173.7

 
10.0

 
145.7

 
118.0

 
447.4

Total Net sales
$
5,734.9

 
$
1,118.1

 
$
5,477.4

 
$
1,342.3

 
$
13,672.7

(1)
Amounts for 2016 have been adjusted to reflect the adoption of Topic 606.
(2)
Net sales by geography is generally based on the ship-to address with the exception of certain services that may be performed at, or on behalf of, multiple locations. Such service arrangements are categorized based on the bill-to address.
(3)
Includes items such as delivery charges to customers.







The following table presents Net sales by major category for the years ended December 31, 2018, 2017 and 2016. Categories are based upon internal classifications.
 
Year Ended December 31,
 
2018
 
2017(1)(2)
 
2016(1)(2)
 
Dollars in
Millions
 
Percentage
of Total Net
Sales
 
Dollars in
Millions
 
Percentage
of Total Net
Sales
 
Dollars in
Millions
 
Percentage
of Total Net
Sales
Notebooks/Mobile Devices
$
4,053.6

 
25.0
%
 
$
3,519.8

 
23.7
%
 
$
2,942.9

 
21.5
%
Netcomm Products
2,119.8

 
13.1

 
2,040.3

 
13.8

 
1,957.0

 
14.3

Desktops
1,318.2

 
8.1

 
1,207.0

 
8.1

 
1,087.7

 
8.0

Video
1,185.6

 
7.3

 
1,078.4

 
7.3

 
963.0

 
7.0

Enterprise and Data Storage (Including Drives)
1,099.2

 
6.8

 
1,087.3

 
7.3

 
1,073.9

 
7.9

Other Hardware
3,306.0

 
20.3

 
3,027.6

 
20.4

 
2,891.5

 
21.1

Total Hardware
13,082.4

 
80.6

 
11,960.4

 
80.6

 
10,916.0

 
79.8

 
 
 
 
 
 
 
 
 
 
 
 
Software(3)
2,347.0

 
14.4

 
2,156.9

 
14.5

 
2,072.3

 
15.2

Services(3)
697.3

 
4.3

 
602.7

 
4.1

 
564.2

 
4.1

Other(4)
113.8

 
0.7

 
112.9

 
0.8

 
120.2

 
0.9

Total Net sales
$
16,240.5


100.0
%

$
14,832.9


100.0
%
 
$
13,672.7

 
100.0
%

(1)
Amounts for 2017 and 2016 have been adjusted to reflect the adoption of Topic 606.
(2)
Amounts have been reclassified for changes in individual product classifications to conform to the presentation for the year ended December 31, 2018.
(3)
Certain software and services revenues are recorded on a net basis for accounting purposes. As a result, the category percentage of net revenues is not representative of the category percentage of gross profits.
(4)
Includes items such as delivery charges to customers.