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STOCK-BASED AWARDS
9 Months Ended
Sep. 30, 2020
Share-based Payment Arrangement [Abstract]  
STOCK-BASED AWARDS STOCK-BASED AWARDS
Stock Options
Stock option activity is summarized as follows (in thousands, except per share and term information):
Number of SharesWeighted-
Average
Exercise
Price
Weighted-
Average
Remaining
Contractual
Term
Aggregate
Intrinsic
Value1
Outstanding, December 31, 2019
2,851 $30.97 3.1$78,580 
Exercised(774)12.09 
Forfeited(174)42.43 
Outstanding, September 30, 2020
1,903 $37.62 2.9$9,347 
Exercisable at September 30, 2020
1,903 $37.62 2.9$9,347 
Vested and expected to vest at September 30, 2020
1,903 $37.62 2.9$9,347 
1 Based on the Company’s closing stock price of $36.36 on September 30, 2020 and $58.55 on December 31, 2019.
There were no stock options granted during the three and nine months ended September 30, 2020 and 2019.
Restricted Stock Units
Restricted stock unit (“RSU”) activity is summarized as follows (shares in thousands):
Number of SharesWeighted-
Average Grant Date
Fair Value
Unvested shares at December 31, 2019
3,756 $47.76 
Granted2,019 34.39 
Forfeited(296)46.69 
Vested(1,502)43.44 
Unvested shares at September 30, 2020
3,977 $42.68 
Unrecognized compensation expense related to unvested RSUs was $125.2 million at September 30, 2020, which is expected to be recognized over a weighted-average period of 2.5 years.
Performance-Based Restricted Stock Units
Performance-based restricted stock unit (“PRSU”) activity is summarized as follows (shares in thousands):
Number of SharesWeighted-
Average Grant Date
Fair Value
Unvested shares at December 31, 20191
1,752 $44.21 
Granted720 36.06 
Forfeited(261)40.69 
Unvested shares at September 30, 20201
2,211 $41.97 
1 Assumes maximum achievement of the specified financial targets.
Unrecognized compensation expense related to unvested PRSUs was $14.9 million at September 30, 2020, which is expected to be recognized over a weighted-average period of 1.6 years.
Employee Stock Purchase Plan
Under the Company’s 2010 Employee Stock Purchase Plan (“ESPP”), eligible employees are granted the right to purchase shares at the lower of 85% of the fair value of the stock at the time of grant or 85% of the fair value at the time of exercise. The right to purchase shares is granted semi-annually, in June and December, for six month offering periods. As of and for the three months ended September 30, 2020, no shares were purchased under the ESPP, and 4,326,341 shares remained available for issuance.
Stock-Based Compensation
Stock-based compensation expense is reflected in the accompanying condensed consolidated statements of operations as follows (in thousands):
 Three Months EndedNine Months Ended
September 30,September 30,
 2020201920202019
Cost of revenue$2,205 $1,748 $7,028 $4,670 
Sales and marketing7,197 7,915 21,409 20,771 
Research and development4,283 4,285 11,807 12,800 
General and administrative4,047 5,570 14,553 17,473 
Restructuring192 — 400 — 
Total$17,924 $19,518 $55,197 $55,714