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Income Taxes (Details) (USD $)
3 Months Ended 12 Months Ended
Dec. 31, 2013
Sep. 30, 2013
Jun. 30, 2013
Mar. 31, 2013
Dec. 31, 2012
Sep. 30, 2012
Jun. 30, 2012
Mar. 31, 2012
Dec. 31, 2013
Dec. 31, 2012
Dec. 31, 2011
Components of Loss before Provision for Income Taxes                      
United States                 $ (36,821,000) $ (20,173,000) $ (60,300,000)
Foreign                 (3,733,000) (12,006,000) (3,419,000)
Loss before income tax benefit (provision) (10,852,000) (10,950,000) (8,819,000) (9,933,000) (7,656,000) (7,925,000) (8,568,000) (8,030,000) (40,554,000) (32,179,000) (63,719,000)
Current income tax provision:                      
Federal                 0 0 0
State                 117,000 0 0
Foreign                 620,000 176,000 181,000
Total current income tax provision                 737,000 176,000 181,000
Deferred income tax benefit:                      
Federal                 0 0 0
State                 0 0 0
Foreign                 (865,000) (965,000) 0
Total deferred income tax benefit                 (865,000) (965,000) 0
Total income tax (benefit) provision (97,000) 104,000 (136,000) 1,000 (239,000) (298,000) (334,000) 82,000 (128,000) (789,000) 181,000
Federal statutory tax rate                 34.00% 34.00% 34.00%
Effective Income Tax Rate Reconciliation                      
U.S. Federal tax benefit at statutory rates                 (13,784,000) (10,941,000) (21,688,000)
State income taxes, net of federal tax benefit                 (415,000) (60,000) (916,000)
Foreign rate differential                 1,354,000 1,008,000 219,000
Preferred stock warrant charges                 0 0 14,470,000
Stock based compensation                 2,039,000 1,360,000 474,000
Other permanent differences                 410,000 654,000 188,000
Other                 76,000 (194,000) 206,000
Valuation allowance                 10,192,000 7,384,000 7,228,000
Total income tax (benefit) provision (97,000) 104,000 (136,000) 1,000 (239,000) (298,000) (334,000) 82,000 (128,000) (789,000) 181,000
Deferred Tax Assets                      
Accrued expenses 2,029,000       1,306,000       2,029,000 1,306,000  
Long-lived intangible assets — basis difference 7,846,000       5,155,000       7,846,000 5,155,000  
Net operating loss carryforwards 33,823,000       24,392,000       33,823,000 24,392,000  
Stock-based compensation 4,818,000       2,671,000       4,818,000 2,671,000  
Deferred revenue 1,905,000       2,375,000       1,905,000 2,375,000  
Deferred Tax Assets Financing Arrangements 16,705,000       0       16,705,000 0  
Other 452,000       274,000       452,000 274,000  
Total deferred tax assets 67,578,000       36,173,000       67,578,000 36,173,000  
Valuation allowance (48,558,000)       (34,081,000)       (48,558,000) (34,081,000)  
Deferred tax assets, net of valuation allowance 19,020,000       2,092,000       19,020,000 2,092,000  
Deferred Tax Liabilities                      
Prepaid expenses and deferred commissions (3,613,000)       (2,029,000)       (3,613,000) (2,029,000)  
Long-lived fixed assets — basis difference (2,136,000)       (805,000)       (2,136,000) (805,000)  
Deferred Tax Liabilities, Financing Arrangements (13,028,000)       0       (13,028,000) 0  
Other (120,000)       0       (120,000) 0  
Total deferred tax liabilities (18,897,000)       (2,834,000)       (18,897,000) (2,834,000)  
Net deferred tax assets (liabilities) 123,000       (742,000)       123,000 (742,000)  
Federal, state and foreign net operating losses 145,800,000       152,800,000       145,800,000 152,800,000 18,000,000
Net increase to valuation allowance primarily due to additional net operating losses                 14,500,000 7,400,000 7,200,000
Share-based compensation tax benefit not recognized in deferred tax assets 25,800,000               25,800,000    
Undistributed foreign earnings 900,000       500,000       900,000 500,000  
Potential tax impact if undistributed foreign earnings were distributed 125,000       76,000       125,000 76,000  
Reconciliation of Unrecognized Tax Benefits                      
Balance at January 1       276,000       276,000 276,000 276,000 276,000
Additions for tax positions related to the current year                 0 0 0
Balance at December 31 276,000       276,000       276,000 276,000 276,000
Reduction in tax expense if unrecognized tax benefits are recognized $ 300,000               $ 300,000