10-Q

UNITED STATES

SECURITIES AND EXCHANGE COMMISSION

Washington, D.C. 20549

Form 10-Q

(Mark One)

☒ Quarterly Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the Quarterly Period ended September 30, 2022

Or

☐ Transition Report Pursuant to Section 13 or 15(d) of the Securities Exchange Act of 1934

For the Transition Period from              to             

Commission file number: 001-33626

GENPACT LIMITED

(Exact name of registrant as specified in its charter)

 

Bermuda	98-0533350
(State or other jurisdiction of incorporation or organization)	(I.R.S. Employer Identification No.)

Canon's Court

22 Victoria Street

Hamilton HM 12

Bermuda

(441) 298-3300

(Address, including zip code, and telephone number, including area code, of registrant’s principal executive office)

Securities registered pursuant to Section 12(b) of the Act:

Title of each class	Trading Symbol(s)	Name of each exchange on which registered
Common shares, par value $0.01 per share	G	New York Stock Exchange

Indicate by check mark whether the registrant (1) has filed all reports required to be filed by Section 13 or 15(d) of the Securities Exchange Act of 1934 during the preceding 12 months (or for such shorter period that the registrant was required to file such reports), and (2) has been subject to such filing requirements for the past 90 days. Yes ☒ No ☐

Indicate by check mark whether the registrant has submitted electronically every Interactive Data File required to be submitted pursuant to Rule 405 of Regulation S-T (§232.405 of this chapter) during the preceding 12 months (or for such shorter period that the registrant was required to submit such files). Yes ☒ No ☐

Indicate by check mark whether the registrant is a large accelerated filer, an accelerated filer, a non-accelerated filer, a smaller reporting company, or an emerging growth company. See the definitions of “large accelerated filer,” “accelerated filer,” “smaller reporting company,” and “emerging growth company” in Rule 12b-2 of the Exchange Act.

Large accelerated filer	☒	Accelerated filer	☐
Non-accelerated filer	☐	Smaller reporting company	☐
Emerging growth company	☐

If an emerging growth company, indicate by check mark if the registrant has elected not to use the extended transition period for complying with any new or revised financial accounting standards provided pursuant to Section 13(a) of the Exchange Act. ☐

Indicate by check mark whether the registrant is a shell company (as defined in Rule 12b-2 of the Exchange Act).

Yes ☐ No ☒

As of November 3, 2022, there were 183,258,135 common shares, par value $0.01 per share, of the registrant issued and outstanding.

TABLE OF CONTENTS

	Item No.		Page No.
PART I		Financial Information
	1.	Unaudited Consolidated Financial Statements
		Consolidated Balance Sheets as of December 31, 2021 and September 30, 2022	3
		Consolidated Statements of Income for the three and nine months ended September 30, 2021 and 2022	4
		Consolidated Statements of Comprehensive Income (Loss) for the three and nine months ended September 30, 2021 and 2022	5
		Consolidated Statements of Equity for the three and nine months ended September 30, 2021 and 2022	6
		Consolidated Statements of Cash Flows for the nine months ended September 30, 2021 and 2022	10
		Notes to the Consolidated Financial Statements	11
	2.	Management’s Discussion and Analysis of Financial Condition and Results of Operations	50
	3.	Quantitative and Qualitative Disclosures About Market Risk	71
	4.	Controls and Procedures	72
PART II		Other Information
	1.	Legal Proceedings	73
	1A.	Risk Factors	73
	2.	Unregistered Sales of Equity Securities and Use of Proceeds	73
	6.	Exhibits	74
SIGNATURES			75

PART I - FINANCIAL INFORMATION

Item 1. Unaudited Consolidated Financial Statements

GENPACT LIMITED AND ITS SUBSIDIARIES

Consolidated Balance Sheets

(Unaudited)

(In thousands, except per share data and share count) 

	Notes	As of December 31, 2021		As of September 30, 2022
Assets
Current assets
Cash and cash equivalents		$	899,458	$	518,680
Accounts receivable, net of allowance for credit losses of $24,329 and $20,437 as of December 31, 2021 and September 30, 2022, respectively	4	887,742		994,250
Prepaid expenses and other current assets	7	134,441		229,825
Assets of business held for sale	8	$	—	$	15,621
Total current assets		$	1,921,641	$	1,758,376
Property, plant and equipment, net	9	215,089		180,379
Operating lease right-of-use assets		270,603		191,371
Deferred tax assets	23	106,322		111,932
Intangible assets, net	10	169,635		101,226
Goodwill	10	1,731,027		1,680,932
Contract cost assets	20	238,794		218,137
Other assets, net of allowance for credit losses of $3,711 and $3,198 as of December 31, 2021 and September 30, 2022, respectively		322,158		294,319
Total assets		$	4,975,269	$	4,536,672
Liabilities and equity
Current liabilities
Short-term borrowings	11	$	—	$	200,000
Current portion of long-term debt	12	383,433		535,142
Accounts payable		24,984		27,925
Income taxes payable	23	47,353		107,172
Accrued expenses and other current liabilities	13	791,440		700,484
Operating leases liability		61,591		53,976
Liabilities of business held for sale	8	$	—	$	8,410
Total current liabilities		$	1,308,801	$	1,633,109
Long-term debt, less current portion	12	1,272,476		746,613
Operating leases liability		247,707		186,057
Deferred tax liabilities	23	3,942		3,634
Other liabilities	14	245,210		235,413
Total liabilities		$	3,078,136	$	2,804,826
Shareholders' equity
Preferred shares, $0.01 par value, 250,000,000 authorized, none issued		—		—
Common shares, $0.01 par value, 500,000,000 authorized, $185,336,357 and 183,008,135 issued and outstanding as of December 31, 2021 and September 30, 2022, respectively		1,847		1,825
Additional paid-in capital		1,717,165		1,740,271
Retained earnings		732,474		745,172
Accumulated other comprehensive income (loss)		(554,353)		(755,422)
Total equity		$	1,897,133	$	1,731,846
Commitments and contingencies	24
Total liabilities and equity		$	4,975,269	$	4,536,672

 See accompanying notes to the Consolidated Financial Statements.

3

GENPACT LIMITED AND ITS SUBSIDIARIES

Consolidated Statements of Income

(Unaudited)

(In thousands, except per share data and share count)

		Three months ended September 30,				Nine months ended September 30,
	Notes	2021		2022		2021		2022
Net revenues	20	$	1,015,737	$	1,111,037	$	2,949,934	$	3,268,627
Cost of revenue		653,686		717,219		1,887,596		2,117,437
Gross profit		$	362,051	$	393,818	$	1,062,338	$	1,151,190
Operating expenses:
Selling, general and administrative expenses		215,957		231,436		620,857		701,828
Amortization of acquired intangible assets	10	13,898		10,604		44,624		32,805
Other operating (income) expense, net	21	(93)		20,937		(217)		42,157
Income from operations		$	132,289	$	130,841	$	397,074	$	374,400
Foreign exchange gains (losses), net		2,733		3,867		11,529		9,312
Interest income (expense), net	22	(12,765)		(13,399)		(38,198)		(36,691)
Other income (expense), net		1,480		(235)		8,966		(4,902)
Income before income tax expense		$	123,737	$	121,074	$	379,371	$	342,119
Income tax expense	23	21,351		25,231		83,008		78,427
Net income		$	102,386	$	95,843	$	296,363	$	263,692
Earnings per common share	18
Basic		$	0.55	$	0.52	$	1.58	$	1.43
Diluted		$	0.53	$	0.51	$	1.54	$	1.40
Weighted average number of common shares used in computing earnings per common share	18
Basic		187,856,026		183,312,013		187,945,234		184,456,047
Diluted		193,159,929		187,399,204		192,885,252		188,274,420

See accompanying notes to the Consolidated Financial Statements.

4

GENPACT LIMITED AND ITS SUBSIDIARIES

Consolidated Statements of Comprehensive Income (Loss)

(Unaudited)

(In thousands)

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Net income (loss)	$	102,386	$	95,843	$	296,363	$	263,692
Other comprehensive income:
Currency translation adjustments	(9,043)		(71,092)		(36,721)		(179,933)
Net income (loss) on cash flow hedging derivatives, net of taxes (Note 6)	7,789		(14,198)		10,321		(23,056)
Retirement benefits, net of taxes	497		374		2,128		1,920
Other comprehensive income (loss)	(757)		(84,916)		(24,272)		(201,069)
Comprehensive income (loss)	$	101,629	$	10,927	$	272,091	$	62,623

See accompanying notes to the Consolidated Financial Statements.

5

GENPACT LIMITED AND ITS SUBSIDIARIES

Consolidated Statements of Equity

For the three months ended September 30, 2021

(Unaudited)

(In thousands, except share count)

 

	Common shares							Accumulated Other Comprehensive Income (Loss)
	No. of Shares	Amount		Additional  Paid-in Capital		Retained Earnings				Total Equity
Balance as of July 1, 2021	187,350,298	$	1,869	$	1,657,756	$	748,199	$	(568,855)	$	1,838,969
Issuance of common shares on exercise of options (Note 16)	511,813	5		11,732		—		—		11,737
Issuance of common shares under the employee stock purchase plan (Note 16)	60,374	1		2,818		—		—		2,819
Net settlement on vesting of restricted share units (Note 16)	134,086	1		(3,535)		—		—		(3,534)
Stock-based compensation expense (Note 16)	—	—		21,485		—		—		21,485
Others	—	—		(6)		—		—		(6)
Comprehensive income (loss):
Net income (loss)	—	—		—		102,386		—		102,386
Other comprehensive income (loss)	—	—		—		—		(757)		(757)
Dividend ($0.1075 per common share, Note 17)	—	—		—		(20,213)		—		(20,213)
Balance as of September 30, 2021	188,056,571	$	1,876	$	1,690,250	$	830,372	$	(569,612)	$	1,952,886

See accompanying notes to the Consolidated Financial Statements.

6

GENPACT LIMITED AND ITS SUBSIDIARIES

Consolidated Statements of Equity

For the nine months ended September 30, 2021

(Unaudited)

(In thousands, except share count)

	Common shares							Accumulated Other Comprehensive Income (Loss)
	No. of Shares	Amount		Additional  Paid-in Capital		Retained Earnings				Total Equity
Balance as of January 1, 2021	189,045,661	$	1,885	$	1,636,026	$	741,658	$	(545,340)	$	1,834,229
Issuance of common shares on exercise of options (Note 16)	1,020,125	11		20,902		—		—		20,913
Issuance of common shares under the employee stock purchase plan (Note 16)	216,378	2		8,871		—		—		8,873
Net settlement on vesting of restricted share units (Note 16)	264,376	3		(5,845)		—		—		(5,842)
Net settlement on vesting of performance units (Note 16)	1,102,440	11		(28,302)		—		—		(28,291)
Stock repurchased and retired (Note 17)	(3,592,409)	(36)		—		(147,116)		—		(147,152)
Expenses related to stock purchase (Note 17)	—	—		—		(72)		—		(72)
Stock-based compensation expense (Note 16)	—	—		58,604		—		—		58,604
Others	—	—		(6)		—		—		(6)
Comprehensive income (loss):
Net income (loss)	—	—		—		296,363		—		296,363
Other comprehensive income (loss)	—	—		—		—		(24,272)		(24,272)
Dividend ($0.3225 per common share, Note 17)	—	—		—		(60,461)		—		(60,461)
Balance as of September 30, 2021	188,056,571	$	1,876	$	1,690,250	$	830,372	$	(569,612)	$	1,952,886

7

GENPACT LIMITED AND ITS SUBSIDIARIES

Consolidated Statements of Equity

For the three months ended September 30, 2022

(Unaudited)

(In thousands, except share count)

 

	Common shares							Accumulated Other Comprehensive Income (Loss)
	No. of Shares	Amount		Additional  Paid-in Capital		Retained Earnings				Total Equity
Balance as of July 1, 2022	183,483,736	$	1,830	$	1,716,895	$	702,219	$	(670,506)	$	1,750,438
Issuance of common shares on exercise of options (Note 16)	60,000	—		1,573		—		—		1,573
Issuance of common shares under the employee stock purchase plan (Note 16)	71,499	1		3,022		—		—		3,023
Net settlement on vesting of restricted share units (Note 16)	19,992	—		(421)		—		—		(421)
Stock repurchased and retired (Note 17)	(627,092)	(6)		—		(30,005)		—		(30,011)
Expenses related to stock purchase (Note 17)	—	—		—		(12)		—		(12)
Stock-based compensation expense (Note 16)	—	—		19,202		—		—		19,202
Comprehensive income (loss):
Net income (loss)	—	—		—		95,843		—		95,843
Other comprehensive income (loss)	—	—		—		—		(84,916)		(84,916)
Dividend ($0.1250 per common share, Note 17)	—	—		—		(22,873)		—		(22,873)
Balance as of September 30, 2022	183,008,135	$	1,825	$	1,740,271	$	745,172	$	(755,422)	$	1,731,846

See accompanying notes to the Consolidated Financial Statements.

8

GENPACT LIMITED AND ITS SUBSIDIARIES

Consolidated Statements of Equity

For the nine months ended September 30, 2022

(Unaudited)

(In thousands, except share count)

 

	Common shares							Accumulated Other Comprehensive Income (Loss)
	No. of Shares	Amount		Additional  Paid-in Capital		Retained Earnings				Total Equity
Balance as of January 1, 2022	185,336,357	$	1,847	$	1,717,165	$	732,474	$	(554,353)	$	1,897,133
Issuance of common shares on exercise of options (Note 16)	110,000	1		2,955		—		—		2,956
Issuance of common shares under the employee stock purchase plan (Note 16)	253,377	3		10,083		—		—		10,086
Net settlement on vesting of restricted share units (Note 16)	74,934	1		(422)		—		—		(421)
Net settlement on vesting of performance units (Note 16)	1,300,511	13		(44,404)		—		—		(44,391)
Stock repurchased and retired (Note 17)	(4,067,044)	(40)		—		(181,971)		—		(182,011)
Expenses related to stock purchase (Note 17)	—	—		—		(81)		—		(81)
Stock-based compensation expense (Note 16)	—	—		54,894		—		—		54,894
Comprehensive income (loss):
Net income (loss)	—	—		—		263,692		—		263,692
Other comprehensive income (loss)	—	—		—		—		(201,069)		(201,069)
Dividend ($0.3750 per common share, Note 17)	—	—		—		(68,942)		—		(68,942)
Balance as of September 30, 2022	183,008,135	$	1,825	$	1,740,271	$	745,172	$	(755,422)	$	1,731,846

See accompanying notes to the Consolidated Financial Statements.

9

GENPACT LIMITED AND ITS SUBSIDIARIES

Consolidated Statements of Cash Flows

(Unaudited)

(In thousands)

	Nine months ended September 30,
	2021		2022
Operating activities
Net income	$	296,363	$	263,692
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization	82,344		68,169
Amortization of debt issuance costs	1,969		1,825
Amortization of acquired intangible assets	44,624		32,805
Write-down of intangible assets and property, plant and equipment	915		1,377
Impairment charge on intangible assets and goodwill held-for-sale	—		21,426
Allowance for credit losses	2,412		1,045
Unrealized (gain)/ loss on revaluation of foreign currency asset/liability	(4,252)		2,150
Stock-based compensation expense	58,604		54,894
Deferred tax benefit	(6,236)		(7,655)
Write-down of operating right-of-use assets and other assets	—		20,307
Others, net	806		323
Change in operating assets and liabilities:
Increase in accounts receivable	(78,626)		(121,038)
(Increase) decrease in prepaid expenses, other current assets, contract cost assets, operating lease right-of-use assets and other assets	43,071		(57,940)
Increase in accounts payable	11,138		6,755
Decrease in accrued expenses, other current liabilities, operating leases liabilities and other liabilities	(74,085)		(132,524)
Increase in income taxes payable	68,430		58,431
Net cash provided by operating activities	$	447,477	$	214,042
Investing activities
Purchase of property, plant and equipment	(31,385)		(35,312)
Payment for internally generated intangible assets (including intangibles under development)	(3,907)		(2,972)
Proceeds from sale of property, plant and equipment	4,511		58
(Payment)/ refund for business acquisitions, net of cash acquired	(6,613)		973
Proceed from sale of investment	142		—
Net cash used for investing activities	$	(37,252)	$	(37,253)
Financing activities
Repayment of finance lease obligations	(8,659)		(10,305)
Payment of debt issuance costs	(3,018)		—
Proceeds from long-term debt	350,000		—
Repayment of long-term debt	(25,500)		(375,500)
Proceeds from short-term borrowings	—		250,000
Repayment of short-term borrowings	(250,000)		(50,000)
Proceeds from issuance of common shares under stock-based compensation plans	29,786		13,042
Payment for net settlement of stock-based awards	(33,467)		(44,942)
Payment of earn-out consideration	(2,556)		(2,437)
Dividend paid	(60,461)		(68,942)
Payment for stock repurchased and retired (including expenses related to stock repurchase)	(147,224)		(182,092)
Others	(6)		—
Net cash used for financing activities	$	(151,105)	$	(471,176)
Effect of exchange rate changes	(17,085)		(86,391)
Net increase/(decrease) in cash and cash equivalents	259,120		(294,387)
Cash and cash equivalents at the beginning of the period	680,440		899,458
Cash and cash equivalents at the end of the period	$	922,475	$	518,680
Supplementary information
Cash paid during the period for interest	$	25,715	$	30,430
Cash paid during the period for income taxes, net of refund	$	38,040	$	114,343

 See accompanying notes to the Consolidated Financial Statements.

10

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

1. Organization

The Company is a global professional services firm that drives digitally-led innovation and runs digitally-enabled intelligent operations for its clients, guided by its experience running thousands of processes for hundreds of Fortune Global 500 clients. The Company has over 117,700 employees serving clients in key industry verticals from more than 30 countries. 

2. Summary of significant accounting policies

(a) Basis of preparation and principles of consolidation

The accompanying consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles ("U.S. GAAP") and the rules and regulations of the Securities and Exchange Commission (the “SEC”) for reporting on Form 10-Q. Accordingly, they do not include certain information and note disclosures required by generally accepted accounting principles for annual financial reporting and should be read in conjunction with the consolidated financial statements included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2021. The accompanying consolidated financial statements reflect all adjustments that management considers necessary for a fair presentation of the results of operations for these periods.

The accompanying financial statements have been prepared on a consolidated basis and reflect the financial statements of Genpact Limited, a Bermuda company, and all of its subsidiaries that are more than 50% owned and controlled. When the Company does not have a controlling interest in an entity but exerts significant influence over the entity, the Company applies the equity method of accounting. All intercompany transactions and balances are eliminated in consolidation.

(b) Use of estimates

The preparation of consolidated financial statements in accordance with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements. Significant items subject to such estimates and assumptions include the useful lives of property, plant and equipment, intangible assets and goodwill, revenue recognition, allowance for credit losses, valuation allowances for deferred tax assets, the valuation of derivative financial instruments, the measurement of lease liabilities and right-of-use (“ROU”) assets, measurements of stock-based compensation, assets and obligations related to employee benefits, the nature and timing of the satisfaction of performance obligations, the standalone selling price of performance obligations, variable consideration, other obligations for revenue recognition, income tax uncertainties and other contingencies. Management believes that the estimates used in the preparation of the consolidated financial statements are reasonable, and management has made assumptions about the possible effects of the ongoing COVID-19 pandemic on critical and significant accounting estimates. Although these estimates and assumptions are based upon management’s best knowledge of current events and actions, actual results could differ from these estimates. Any changes in estimates are adjusted prospectively in the Company’s consolidated financial statements.

(c) Business combinations, goodwill and other intangible assets

The Company accounts for its business combinations using the acquisition method of accounting in accordance with Accounting Standard Codification (“ASC”) Topic 805, Business Combinations, by recognizing the identifiable tangible and intangible assets acquired and liabilities assumed, and any non-controlling interest in the acquired business, measured at their acquisition date fair values. Contingent consideration is included within the acquisition cost and is recognized at its fair value on the acquisition date. A liability resulting from contingent consideration is re-measured to fair value as of each reporting date until the contingency is resolved. Changes in fair value are recognized in earnings. All assets and liabilities of the acquired businesses, including goodwill, are assigned to reporting units. Acquisition-related costs are expensed as incurred under selling, general and administrative expenses.

11

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

2. Summary of significant accounting policies (Continued)

Goodwill represents the cost of acquired businesses in excess of the fair value of identifiable tangible and intangible net assets purchased. Goodwill is not amortized but is tested for impairment at least on an annual basis on December 31, based on a number of factors, including operating results, business plans and future cash flows. The Company performs an assessment of qualitative factors to determine whether the existence of events or circumstances leads to a determination that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. Based on the assessment of events or circumstances, the Company performs a quantitative assessment of goodwill impairment if it determines that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If, based on the quantitative impairment analysis, the carrying value of the goodwill of a reporting unit exceeds the fair value of such goodwill, an impairment loss is recognized in an amount equal to the excess. In addition, the Company performs a qualitative assessment of goodwill impairment between annual tests if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. See Note 10 for information and related disclosures.

Intangible assets acquired individually or with a group of other assets or in a business combination and developed internally are carried at cost less accumulated amortization and accumulated impairment loss based on their estimated useful lives as follows:

Customer-related intangible assets	1	-	9 years
Marketing-related intangible assets	1	-	8 years
Technology-related intangible assets	2	-	10 years

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    

Intangible assets are amortized over their estimated useful lives using a method of amortization that reflects the pattern in which the economic benefits of the intangible assets are consumed or otherwise realized.

In business combinations where the fair value of identifiable tangible and intangible net assets purchased exceeds the cost of the acquired business, the Company recognizes the resulting gain under “Other operating (income) expense, net” in the consolidated statements of income.

The Company also capitalizes certain software and technology-related development costs incurred in connection with developing or obtaining software or technology for sale/lease to customers when the initial design phase is completed and commercial and technological feasibility has been established. Any development cost incurred before technological feasibility is established is expensed as incurred as research and development costs. Technological feasibility is established upon completion of a detailed design program or, in its absence, completion of a working model. Capitalized software and technology costs include only (i) external direct costs of materials and services utilized in developing or obtaining software and technology and (ii) compensation and related benefits for employees who are directly associated with the project.

Costs incurred in connection with developing or obtaining software or technology for sale/lease to customers which are under development and not put to use are disclosed under “intangible assets under development.” Advances paid towards the acquisition of intangible assets outstanding as of each balance sheet date are disclosed under “intangible assets under development.”

Capitalized software and technology costs are included in intangible assets under technology-related intangible assets on the Company’s balance sheet and are amortized on a straight-line basis when placed into service over the estimated useful lives of the software and technology.

The Company evaluates the remaining useful life of intangible assets that are being amortized at each reporting period wherever events and circumstances warrant a revision to the remaining period of amortization, and the remaining carrying amount of the intangible asset is amortized prospectively over that revised remaining useful life.

12

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

2. Summary of significant accounting policies (Continued)

(d) Financial instruments and concentration of credit risk

Financial instruments that potentially subject the Company to concentration of credit risk are reflected principally in cash and cash equivalents, derivative financial instruments and accounts receivable. The Company places its cash and cash equivalents and derivative financial instruments with corporations and banks with high investment grade ratings, limits the amount of credit exposure with any one corporation or bank and conducts ongoing evaluations of the creditworthiness of the corporations and banks with which it does business. To reduce its credit risk on accounts receivable, the Company conducts ongoing credit evaluations of its customers.

(e) Accounts receivable

Accounts receivable are recorded at the invoiced or to be invoiced amount and do not bear interest. Amounts collected on trade accounts receivable are included in net cash provided by operating activities in the consolidated statements of cash flows. The Company maintains an allowance for current expected credit losses inherent in its accounts receivable portfolio. In establishing the required allowance, management considers historical losses which are adjusted to current market conditions and a reasonable and supportable forecast. Account balances are charged off against the allowance after all means of collection have been exhausted and the potential for recovery is considered remote.

The Company uses revolving accounts receivable-based facilities in the normal course of business as part of managing its cash flows. The Company accounts for receivables sold under these facilities as a sale of financial assets pursuant to ASC 860 “Transfers and Servicing” and de-recognizes these receivables, as well as the related allowances, from its balance sheets. Generally, the fair value of accounts receivable sold approximates their book value due to their short-term nature, and any gains or losses on the sale of these receivables are recorded at the time of transfer and included under "interest income (expense), net" in the Company’s consolidated statements of income.

(f) Revenue Recognition

The Company derives its revenue primarily from business process management services, including analytics, consulting and related digital solutions and information technology services, which are provided primarily on a time-and-material, transaction or fixed-price basis. The Company recognizes revenue upon the transfer of control of promised services to its customers in an amount that reflects the consideration the Company expects to receive in exchange for those services. Revenues from services rendered under time-and-materials and transaction-based contracts are recognized as the services are provided. The Company’s fixed-price contracts include contracts for customization of applications, maintenance and support services. Revenues from these contracts are recognized ratably over the term of the agreement. The Company accrues for revenue and unbilled receivables for services rendered between the last billing date and the balance sheet date.

The Company’s contracts with its customers also include incentive payments received for discrete benefits delivered or promised to be delivered to the customer or service level agreements that could result in credits or refunds to the customer. Revenues relating to such arrangements are accounted for as variable consideration when the amount of revenue to be recognized can be estimated to the extent that it is probable that a significant reversal of any incremental revenue will not occur.

The Company records deferred revenue attributable to certain process transition activities where such activities do not represent separate performance obligations. Revenues relating to such transition activities are classified under contract liabilities and subsequently recognized ratably over the period in which the related services are performed. Costs relating to such transition activities are fulfillment costs which are directly related to the contract and result in the generation or enhancement of resources. Such costs are expected to be recoverable under the contract and are therefore classified as contract cost assets and recognized ratably over the estimated expected period of benefit under cost of revenue.

13

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

2. Summary of significant accounting policies (Continued)

Revenues are reported net of value-added tax, business tax and applicable discounts and allowances. Reimbursements of out-of-pocket expenses received from customers have been included as part of revenues.

Revenue for performance obligations that are satisfied over time is recognized in accordance with the methods prescribed for measuring progress. The input (cost expended) method has been used to measure progress towards completion as there is a direct relationship between input and the satisfaction of a performance obligation. Provisions for estimated losses, if any, on uncompleted contracts are recorded in the period in which such losses become probable based on the current contract estimates.

The Company enters into multiple-element revenue arrangements in which a customer may purchase a combination of products or services. The Company determines whether each product or service promised to a customer is capable of being distinct, and is distinct in the context of the contract. If not, the promised products or services are combined and accounted for as a single performance obligation. In the event of a multiple-element revenue arrangement, the Company allocates the arrangement consideration to separately identifiable performance obligations based on their relative stand-alone selling prices.

Certain contracts may include offerings such as sale of licenses, which may be perpetual or subscription-based. Revenue from distinct perpetual licenses is recognized upfront at the point in time when the software is made available to the customer. Revenue from distinct, non-cancellable, subscription-based licenses is recognized at the point in time it is transferred to the customer. Revenue from any associated maintenance or ongoing support services is recognized ratably over the term of the contract. For a combined software license/services performance obligation, revenue is recognized over the period that the services are performed.

All incremental and direct costs incurred for acquiring contracts, such as certain sales commissions, are classified as contract cost assets. Such costs are amortized over the expected period of benefit and recorded under selling, general and administrative expenses.

Other upfront fees paid to customers are classified as contract assets. Such fees are amortized over the expected period of benefit and recorded as an adjustment to the transaction price and deducted from revenue.

Timing of revenue recognition may differ from the timing of invoicing. If a payment is received in respect of services prior to the delivery of services, the payment is recognized as an advance from the customer and classified as a contract liability. Contract assets and contract liabilities relating to the same customer contract are offset against each other and presented on a net basis in the consolidated financial statements.

Significant judgements

The Company often enters into contracts with its customers that include promises to transfer multiple products and services to the customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately rather than together may require significant judgement.

Judgement is also required to determine the standalone selling price for each distinct performance obligation. In instances where the standalone selling price is not directly observable, it is determined using information that may include market conditions and other observable inputs.

Customer contracts sometimes include incentive payments received for discrete benefits delivered to the customer or service level agreements that could result in credits or refunds to the customer. Such amounts are estimated at contract inception and are adjusted at the end of each reporting period as additional information becomes available only to the extent that it is probable that a significant reversal of any incremental revenue will not occur.

14

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

2. Summary of significant accounting policies (Continued)

(g) Leases

At the inception of a contract, the Company assesses whether the contract is, or contains, a lease. The Company’s assessment is based on whether: (1) the contract involves the use of a distinct identified asset, (2) the Company obtains the right to substantially all the economic benefit from the use of the asset throughout the term of the contract, and (3) the Company has the right to direct the use of the asset. At the inception of a lease, the consideration in the contract is allocated to each lease component based on its relative standalone price to determine the lease payments.

Leases are classified as either finance leases or operating leases. A lease is classified as a finance lease if any one of the following criteria are met: (1) the lease transfers ownership of the asset by the end of the lease term, (2) the lease contains an option to purchase the asset that is reasonably certain to be exercised, (3) the lease term is for a major part of the remaining useful life of the asset or (4) the present value of the lease payments equals or exceeds substantially all of the fair value of the asset. A lease is classified as an operating lease if it does not meet any one of the above criteria.

For all leases at the lease commencement date, a ROU asset and a lease liability are recognized. The lease liability represents the present value of the lease payments under the lease. Lease liabilities are initially measured at the present value of the lease payments not yet paid, discounted using the discount rate for the lease at the lease commencement. The lease liabilities are subsequently measured on an amortized cost basis. The lease liability is adjusted to reflect interest on the liability and the lease payments made during the period. Interest on the lease liability is determined as the amount that results in a constant periodic discount rate on the remaining balance of the liability.

The ROU asset represents the right to use the leased asset for the lease term. The ROU asset for each lease initially includes the amount of the initial measurement of the lease liability adjusted for any lease payments made to the lessor at or before the commencement date, accrued lease liabilities and any lease incentives received or any initial direct costs incurred by the Company.

The ROU asset of finance leases is subsequently measured at cost, less accumulated amortization and any accumulated impairment losses. The ROU asset of operating leases is subsequently measured from the carrying amount of the lease liability at the end of each reporting period, and is equal to the carrying amount of lease liabilities adjusted for (1) unamortized initial direct costs, (2) prepaid/(accrued) lease payments and (3) the unamortized balance of lease incentives received.

The carrying value of ROU assets is reviewed for impairment, similar to long-lived assets, whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable.

The Company has elected to not separate lease and non-lease components for all of its leases and to use the recognition exemptions for lease contracts that, at commencement date, have a lease term of 12 months or less and do not contain a purchase option (“short-term leases”). 

Significant judgements

The Company determines the lease term as the non-cancellable term of the lease, together with any periods covered by an option to extend the lease if it is reasonably certain to be exercised, or any periods covered by an option to terminate the lease, if it is reasonably certain not to be exercised. Under certain of its leases, the Company has a renewal and termination option to lease assets for additional terms between one and ten years. The Company applies judgement in evaluating whether it is reasonably certain to exercise the option to renew or terminate the lease. The Company considers all relevant factors that create an economic incentive for it to exercise the renewal or termination option. After the commencement date, the Company reassesses the lease term if there is a significant event or change in circumstances that is within the Company’s control and affects its ability to exercise (or not to exercise) the option to renew or terminate.

15

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

2. Summary of significant accounting policies (Continued)

The Company has applied an incremental borrowing rate for the purpose of computing lease liabilities based on the remaining lease term and the rates prevailing in the jurisdictions where leases were executed.

(h) Cost of revenue

Cost of revenue primarily consists of salaries and benefits (including stock-based compensation), recruitment, training and related costs of employees who are directly responsible for the performance of services for customers, their supervisors and certain support personnel who may be dedicated to a particular client or a set of processes. It also includes operational expenses, which consist of facilities maintenance expenses, travel and living expenses, rent, IT expenses, and consulting and certain other expenses. Consulting charges represent the cost of consultants and contract resources with specialized skills who are directly responsible for the performance of services for clients and travel and other billable costs related to the Company’s clients. It also includes depreciation of property, plant and equipment, and amortization of intangible and ROU assets which are directly related to providing services that generate revenue.

(i) Selling, general and administrative expenses

Selling, general and administrative (“SG&A”) expenses consist of expenses relating to salaries and benefits (including stock-based compensation) as well as costs related to recruitment, training and retention of senior management and other support personnel in enabling functions such as human resources, finance, legal, marketing, sales and sales support, and other support personnel. The operational costs component of SG&A expenses also includes travel and living costs for such personnel. SG&A expenses also include acquisition-related costs, legal and professional fees (which represent the costs of third party legal, tax, accounting and other advisors), investment in research and development, digital technology, advanced automation and robotics, and an allowance for credit losses. It also includes depreciation of property, plant and equipment, and amortization of intangibles and ROU assets other than those included in cost of revenue.

(j) Credit losses

An allowance for credit losses is recognized for all debt instruments other than those held at fair value through profit or loss. The Company pools its accounts receivable (other than deferred billings) based on similar risk characteristics in estimating expected credit losses. Credit losses for accounts receivable are based on the roll-rate method, and the Company recognizes a loss allowance based on lifetime expected credit losses at each reporting date. The Company has established a provision matrix based on historical credit loss experience, adjusted for forward-looking factors and the economic environment. The Company believes the most relevant forward-looking factors are economic environment, gross domestic product, inflation rates and unemployment rates for each of the countries in which the Company or its customers operate, and accordingly the Company adjusts historical loss rates based on expected changes in these factors. At every reporting date, observed historical default rates are updated to reflect changes in the Company’s forward-looking estimates.

Credit losses for other financial assets and deferred billings are based on the discounted cash flow (“DCF”) method. Under the DCF method, the allowance for credit losses reflects the difference between the contractual cash flows due in accordance with the contract and the present value of the cash flows expected to be collected. The expected cash flows are discounted at the effective interest rate of the financial asset. Such allowances are based on the credit losses expected to arise over the life of the asset which includes consideration of prepayments based on the Company’s expectation as of the balance sheet date.

A financial asset is written off when it is deemed uncollectible and there is no reasonable expectation of recovering the contractual cash flows. Expected recoveries of amounts previously written off, not to exceed the aggregate amounts previously written off, are included in determining the allowance at each reporting period.

Credit losses are presented as a credit loss expense within “Selling, general and administrative expenses.” Subsequent recoveries of amounts previously written off are credited against the same line item.

16

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

2. Summary of significant accounting policies (Continued)

(k) Reclassification

Certain reclassifications have been made in the consolidated financial statements of prior periods to conform to the classification used in the current period. The impact of such reclassifications on the consolidated financial statements is not material.

(l) Impairment of long-lived assets

Long-lived assets, including certain intangible assets, to be held and used are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. Such assets are required to be tested for impairment if the carrying amount of the assets is higher than the future undiscounted net cash flows expected to be generated by the assets. The impairment amount to be recognized is measured as the amount by which the carrying value of the assets exceeds their fair value. The Company determines fair value by using a discounted cash flow approach.

(m) Assets held for sale

A long-lived asset (or a disposal group for a long-lived asset comprising a group of assets and related liabilities) is classified as held for sale if it is highly probable that the asset will be recovered through sale rather than continuing use.

The Company records assets held for sale at the lower of its carrying value or fair value less costs to sell. The following criteria are used to determine if a business is held for sale: (i) management, having the authority to approve a sale, commits to a plan to sell; (ii) the business is available for immediate sale in its present condition; (iii) an active program to locate a buyer and a plan to sell the business have been initiated; (iv) the sale of the business is probable within one year; (v) the business is being actively marketed for sale at a reasonable price relative to its fair value; and (vi) it is unlikely that the plan to sell will be withdrawn or that significant changes to the plan will be made.

In determining the fair value of the assets less costs to sell, the Company considers factors including current sales prices for comparable assets, discounted cash flow projections, third party valuation and any indicative offers. The Company’s assumptions about fair value require significant judgment because the current market is highly sensitive to changes in economic conditions. The Company estimates the fair values of assets held for sale based on current market conditions and assumptions made by management, which may differ from actual results and may result in impairments if market conditions deteriorate.

Any impairment loss on the initial classification and subsequent measurement is recognized as an expense. Any subsequent increase in fair value less costs to sell (not exceeding the accumulated impairment loss that has been previously recognized) is recognized in the income statement.

When assets are classified as held for sale, the Company does not record any depreciation and amortization for the respective property, plant and equipment and intangibles.

(n) Recently issued accounting pronouncements

The authoritative bodies release standards and guidance which are assessed by management for impact on the Company’s consolidated financial statements.

The following recently released accounting standard has not yet been adopted by the Company:

In November 2021, the FASB issued ASU No. 2021-10, “Government Assistance.” This ASU improves financial reporting by requiring disclosures that increase the transparency of transactions with governments. The ASU is effective for the Company for annual periods, beginning December 15, 2021. Early adoption is permitted. The Company is in the process of assessing the impact of this ASU on its consolidated results of operations, cash flows, financial position and disclosures.

17

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

3. Business acquisitions

(a) Hoodoo Digital, LLC

On December 31, 2021, the Company acquired 100% of the outstanding equity/limited liability company interests in Hoodoo Digital, LLC, a Utah limited liability company, for total purchase consideration of $66,722. This amount represents cash consideration of $64,439, net of cash acquired of $2,283. The total purchase consideration paid by the Company to the sellers was $67,695, resulting in a recoverable of $973 on the closing date, which was subsequently recovered. The Company has made measurement period adjustments of $1,688 related to taxes, and this amount was outstanding as of September 30, 2022. The Company is evaluating adjustments related to certain income and other taxes, which, when determined, may result in the recognition of additional assets or liabilities as of the acquisition date. The measurement period will not exceed one year from the acquisition date. This acquisition furthers the Company's strategy to fuse experience and process innovation to help clients drive end-to-end digital transformation. Hoodoo Digital’s expertise with Adobe Experience Manager and other Adobe applications expands the Company's existing capabilities to provide clients with an end-to-end solution that integrates digital content, e-commerce, data analytics, and marketing operations.

In connection with this acquisition, the Company recorded $16,200 in customer-related intangibles and $2,400 in marketing-related intangibles which have a weighted average amortization period of five years. Goodwill arising from the acquisition amounting to $46,033 has been allocated using a relative fair value allocation method to each of the Company’s reporting segments as follows: to the Financial Services segment in the amount of $4,338, to the Consumer and Healthcare segment in the amount of $7,321 and to the High Tech and Manufacturing segment in the amount of $34,374.

Goodwill arising from this acquisition is deductible for income tax purposes. The goodwill represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with the Company’s existing operations.

Acquisition-related costs of $1,177 have been included in selling, general and administrative expenses as incurred. In connection with the acquisition, the Company also acquired certain assets with a value of $5,629 and assumed certain liabilities amounting to $1,852. The agreement with the sellers provides a full indemnity to the Company for all pre-closing income and non-income tax liabilities up to a maximum of the purchase consideration, including interest and penalties thereon. The Company would not be financially or materially affected by any liabilities that may arise from such exposures.

Accordingly, the Company recognized an indemnification asset of $278 based on the information that was available at the date of the acquisition, which is included in the assets taken over by the Company. The results of operations of the acquired business and the fair value of the acquired assets and assumed liabilities are included in the Company’s consolidated financial statements with effect from the date of the acquisition.

(b) Enquero Inc

On December 31, 2020, the Company acquired 100% of the outstanding equity interests in Enquero Inc, a California corporation, and certain affiliated entities in India, the Netherlands and Canada (collectively referred to as “Enquero”) for total purchase consideration of $148,797. This amount represents cash consideration of $137,166, net of cash acquired of $11,631. The total purchase consideration paid by the Company to the sellers on the closing date was $141,938. No portion of the purchase consideration is outstanding as of September 30, 2022. This acquisition increased the scale and depth of the Company’s data and analytics capabilities and enhanced the Company’s ability to accelerate the digital transformation journeys of its clients through cloud technologies and advanced data analytics.

18

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

3. Business acquisitions (Continued)

In connection with this acquisition, the Company recorded $49,000 in customer-related intangibles, $9,500 in marketing-related intangibles and $1,400 in technology-related intangibles, which have a weighted average amortization period of four years. Goodwill arising from the acquisition amounting to $87,874 has been allocated using a relative fair value allocation method to each of the Company’s reporting segments as follows: to the Financial Services segment in the amount of $2,594, to the Consumer and Healthcare segment in the amount of $22,548 and to the High Tech and Manufacturing segment in the amount of $62,732. The goodwill arising from this acquisition is not deductible for income tax purposes. The goodwill represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with the Company’s existing operations.

Acquisition-related costs of $1,590 have been included in selling, general and administrative expenses as incurred. In connection with the transaction, the Company also acquired certain assets with a value of $32,879, assumed certain liabilities amounting to $17,232 and recognized a net deferred tax liability of $14,343. The agreement with the sellers provides a full indemnity to the Company for all pre-closing income and non-income tax liabilities up to a maximum of the purchase consideration, including interest and penalties thereon. The Company would not be financially or materially affected by any liabilities that may arise from such exposures.

Accordingly, the Company recognized an indemnification asset of $5,968 based on the information that was available at the date of the acquisition, which is included in the assets taken over by the Company. The results of operations of the acquired business and the fair value of the acquired assets and assumed liabilities are included in the Company’s consolidated financial statements with effect from the date of the acquisition.

(c) SomethingDigital.Com LLC

On October 5, 2020, the Company acquired 100% of the outstanding equity/limited liability company interests in SomethingDigital.Com LLC, a New York limited liability company, for total purchase consideration of $57,451. This amount represents cash consideration of $56,073, net of cash acquired of $1,378. The total purchase consideration paid by the Company to the sellers on the closing date was $57,704, resulting in a recoverable of $253. No portion of the purchase consideration is outstanding as of September 30, 2022.

This acquisition supported the Company’s strategy to integrate experience and process innovation to help clients on their digital transformation journeys and expanded on the Company’s existing experience capabilities to support end-to-end digital commerce solutions, both business-to-business and business-to-consumer. Additionally, this acquisition expanded the Company’s capabilities into Magento Commerce, which powers Adobe Commerce Cloud, and Shopify Plus, a cloud-based e-commerce platform for high volume merchants.

In connection with this acquisition, the Company recorded $11,900 in customer-related intangibles and $3,500 in marketing-related intangibles which have a weighted average amortization period of four years. Goodwill arising from the acquisition amounting to $36,926 has been allocated using a relative fair value allocation method to two of the Company’s reporting segments as follows: to the Consumer and Healthcare segment in the amount of $30,373 and to the High Tech and Manufacturing segment in the amount of $6,553. Of the total goodwill arising from this acquisition, $35,084 is deductible for income tax purposes.

The goodwill represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with those of the Company’s existing operations.

Acquisition-related costs of $1,060 have been included in selling, general and administrative expenses as incurred. In connection with the transaction, the Company also acquired certain assets with a value of $9,538, assumed certain liabilities amounting to $4,494 and recognized a net deferred tax asset of $81. The results of operations of the acquired business and the fair value of the acquired assets and assumed liabilities are included in the Company’s consolidated financial statements with effect from the date of the acquisition.

19

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

3. Business acquisitions (Continued)

(d) Rightpoint Consulting, LLC

On November 12, 2019, the Company acquired 100% of the outstanding equity/limited liability company interests in Rightpoint Consulting, LLC, an Illinois limited liability company, and certain affiliated entities in the United States and India (collectively referred to as “Rightpoint”) for total purchase consideration of $270,669. This amount includes cash consideration of $268,170, net of cash acquired of $2,499. The total purchase consideration paid by the Company to the sellers on the closing date was $248,470, resulting in a payable of $22,199. $2,517 of the total purchase consideration remains payable as of September 30, 2022. This acquisition expanded the Company’s capabilities in improving customer experience.

The securities purchase agreement between the Company and the selling equity holders of Rightpoint provided certain of the selling equity holders the option to elect to either (a) receive 100% consideration in cash at the closing date for their limited liability company interests and vested options or (b) “roll over” and retain 25% of their Rightpoint limited liability company interests and vested options for a three-year rollover period and receive cash consideration at closing for the remaining 75% of their Rightpoint limited liability company interests and vested options. Certain selling equity holders elected to receive deferred, variable earn-out consideration with an estimated value of $21,500 over the rollover period of three years.

The amount of deferred earn-out consideration ultimately payable by the Company to the selling equity holders of Rightpoint will be based on the future revenue multiple of the acquired business. Additionally, under the purchase agreement the selling equity holders are obligated to sell their rollover interests to the Company. Accordingly, the Company has obtained control over 100% of the outstanding equity/limited liability company interests of Rightpoint as of November 12, 2019. See Note 5, “Fair value measurements,” for additional details.

In connection with this acquisition, the Company recorded $46,000 in customer-related intangibles and $29,000 in marketing-related intangibles which have a weighted average amortization period of five years. Goodwill arising from the acquisition amounting to $177,181 has been allocated using a relative fair value allocation method to each of the Company’s reporting segments as follows: to the Financial Services segment in the amount of $16,983, to the Consumer and Healthcare segment in the amount of $42,993 and to the High Tech and Manufacturing segment in the amount of $117,205. Of the total goodwill arising from this acquisition, $91,929 is deductible for income tax purposes. The goodwill represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with those of the Company.

Acquisition-related costs of $7,385 have been included in selling, general and administrative expenses as incurred. In connection with the transaction, the Company also acquired certain assets with a value of $39,140, assumed certain liabilities amounting to $22,295 and recognized a net deferred tax liability of $1,643. The results of operations of the acquired business and the fair value of the acquired assets and assumed liabilities are included in the Company’s consolidated financial statements with effect from the date of the acquisition.

4. Accounts receivable, net of allowance for credit losses

The following table provides details of the Company’s allowance for credit losses on accounts receivable:

	Year ended December 31, 2021		Nine months ended September 30, 2022
Opening balance as of January 1	$	27,707	$	24,329
Additions charged/reversal released to cost and expense	910		1,558
Deductions/effect of exchange rate fluctuations	(4,288)		(5,450)
Closing balance	$	24,329	$	20,437

20

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

4. Accounts receivable, net of allowance for credit losses (Continued)

Accounts receivable were $912,071 and $1,014,687, and allowances for credit losses were $24,329 and $20,437, resulting in net accounts receivable balances of $887,742 and $994,250 as of December 31, 2021 and September 30, 2022, respectively. As of September 30, 2022, the Company reclassified accounts receivable amounting to $4,653 as assets held for sale. See Note 8 for additional information.

In addition, deferred billings were $48,071 and $59,103 and allowances for credit losses on deferred billings were $3,711 and $3,198, resulting in net deferred billings balances of $44,360 and $55,905 as of December 31, 2021 and September 30, 2022, respectively.

During the nine months ended September 30, 2021 and 2022, the Company recorded a release of $541 and $513, respectively, to cost and expense on account of credit losses on deferred billings. Deferred billings, net of related allowances for credit losses, are included under “other assets” in the Company's consolidated balance sheet as of December 31, 2021 and September 30, 2022.

The Company has a revolving accounts receivable-based facility of $100,000 permitting it to sell accounts receivable to banks on a non-recourse basis in the ordinary course of business. The aggregate maximum capacity utilized by the Company at any time during the period ended December 31, 2021 and September 30, 2022 was $7,053 and $67,439, respectively. The principal amount outstanding against this facility as of December 31, 2021 and September 30, 2022 was $0 and $27,302, respectively. The cost of factoring such accounts receivable during the three and nine months ended September 30, 2021 and 2022 was $29 and $146, respectively, and $40 and $304, respectively. Gains or losses on the sales are recorded at the time of transfer of the accounts receivable and are included under "interest income (expense), net" in the Company's consolidated statements of income.

5. Fair value measurements

The Company measures certain financial assets and liabilities, including derivative instruments, at fair value on a recurring basis. The fair value measurements of these financial assets and liabilities were determined using the following inputs as of December 31, 2021 and September 30, 2022: 

	As of December 31, 2021
	Fair Value Measurements at Reporting Date Using
			Quoted Prices in Active Markets for Identical Assets		Significant  Other Observable  Inputs		Significant  Other Unobservable Inputs
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Derivative instruments (Note a, c)	$	34,070	$	—	$	34,070	$	—
Deferred compensation plan assets (Note a, e)	38,584		—		—		38,584
Total	$	72,654	$	—	$	34,070	$	38,584
Liabilities
Earn-out consideration (Note b, d)	$	5,406	$	—	$	—	$	5,406
Derivative instruments (Note b, c)	15,254		—		15,254		—
Deferred compensation plan liability (Note b, f)	38,007		—		—		38,007
Total	$	58,667	$	—	$	15,254	$	43,413

21

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

5. Fair value measurements (Continued)

	As of September 30, 2022
	Fair Value Measurements at Reporting Date Using
			Quoted Prices in Active Markets for Identical Assets		Significant  Other Observable  Inputs		Significant  Other Unobservable Inputs
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Derivative instruments (Note a, c)	$	35,625	$	—	$	35,625	$	—
Deferred compensation plan assets (Note a, e)	37,183		—		—		37,183
Total	$	72,808	$	—	$	35,625	$	37,183
Liabilities
Earn-out consideration (Note b, d)	$	2,517	$	—	$	—	$	2,517
Derivative instruments (Note b, c)	59,199		—		59,199		—
Deferred compensation plan liability (Note b, f)	36,583		—		—		36,583
Total	$	98,299	$	—	$	59,199	$	39,100

 

(a)Derivative assets are included in “prepaid expenses and other current assets” and “other assets.” Deferred compensation plan assets are included in “other assets” in the consolidated balance sheets.

(b)Included in “accrued expenses and other current liabilities” and “other liabilities” in the consolidated balance sheets.

(c)The Company values its derivative instruments based on market observable inputs, including both forward and spot prices for the relevant currencies and interest rate indices for relevant interest rates. The quotes are taken from an independent market database.

(d)The fair value of earn-out consideration, calculated as the present value of expected future payments to be made to the sellers of acquired businesses, was derived by estimating the future financial performance of the acquired businesses using the earn-out formula and performance targets specified in each purchase agreement and adjusting the result to reflect the Company’s estimate of the likelihood of achievement of such targets. Given the significance of the unobservable inputs, the valuations are classified in level 3 of the fair value hierarchy.

(e)Deferred compensation plan assets consist of life insurance policies held under a Rabbi Trust. Assets held in the Rabbi Trust are valued based on the cash surrender value of the insurance contract, which is determined based on the fair value of the underlying assets included in the insurance portfolio and are therefore classified within level 3 of the fair value hierarchy.

(f)The fair value of the deferred compensation plan liability is derived based on the fair value of the underlying assets in the insurance policies and is therefore classified within level 3 of the fair value hierarchy.

22

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

5. Fair value measurements (Continued)

The following table provides a roll-forward of the fair value of earn-out consideration categorized as level 3 in the fair value hierarchy for the three and nine months ended September 30, 2021 and 2022:

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Opening balance	$	5,716	$	5,406	$	8,272	$	5,406
Payments made on earn-out consideration (Note a)	—		(2,437)		(2,556)		(2,437)
Change in fair value of earn-out consideration (Note b)	$	—	$	(452)	$	—	$	(452)
Others (Note c)	440		$	—	440		$	—
Closing balance	$	6,156	$	2,517	$	6,156	$	2,517

(a)Includes an interest payment on earn-out consideration in excess of the acquisition date fair value, which is included in “cash flows from operating activities,” amounting to $440 for the three and nine months ended September 30, 2021 and $0 for the three and nine months ended September 30, 2022.

(b)Changes in the fair value of earn-out consideration are reported in “other operating (income) expense, net” in the consolidated statements of income.

(c)“Others” is comprised of interest expense included in “interest income (expense), net” and the impact of changes in foreign exchange reported in “foreign exchange gains (losses), net” in the consolidated statements of income. This also includes a cumulative translation adjustment reported as a component of “other comprehensive income (loss).”

The following table provides a roll-forward of the fair value of deferred compensation plan assets categorized as level 3 in the fair value hierarchy for the three and nine months ended September 30, 2021 and 2022:

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Opening balance	$	35,533	$	38,422	$	26,832	$	38,584
Additions (net of redemption)	857		725		6,816		8,610
Change in fair value of deferred compensation plan assets (Note a)	(84)		(1,964)		2,658		(10,011)
Closing balance	$	36,306	$	37,183	$	36,306	$	37,183

(a)Changes in the fair value of plan assets are reported in “other income (expense), net” in the consolidated statements of income.

The following table provides a roll-forward of the fair value of deferred compensation liabilities categorized as level 3 in the fair value hierarchy for the three and nine months ended September 30, 2021 and 2022:

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Opening balance	$	35,034	$	37,833	$	26,390	$	38,007
Additions (net of redemption)	840		727		6,799		8,611
Change in fair value of deferred compensation plan liabilities (Note a)	(159)		(1,977)		2,526		(10,035)
Closing balance	$	35,715	$	36,583	$	35,715	$	36,583

23

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

5. Fair value measurements (Continued)

(a)Changes in the fair value of deferred compensation plan liabilities are reported in “selling, general and administrative expenses” in the consolidated statements of income.

6. Derivative financial instruments

The Company is exposed to the risk of rate fluctuations on its foreign currency assets and liabilities and on foreign currency denominated forecasted cash flows and interest rates. The Company has established risk management policies, including the use of derivative financial instruments to hedge foreign currency assets and liabilities, foreign currency denominated forecasted cash flows and interest rate risk. These derivative financial instruments consist of deliverable and non-deliverable forward foreign exchange contracts, treasury rate locks and interest rate swaps. The Company enters into these contracts with counterparties that are banks or other financial institutions, and the Company considers the risk of non-performance by such counterparties not to be material. The forward foreign exchange contracts and interest rate swaps mature during a period of up to 51 months and the forecasted transactions are expected to occur during the same period.

The following table presents the aggregate notional principal amounts of outstanding derivative financial instruments together with the related balance sheet exposure:

 

	Notional principal amounts (Note a)				Balance sheet exposure asset (liability) (Note b)
	As of December 31, 2021		As of September 30, 2022		As of December 31, 2021		As of September 30, 2022
Foreign exchange forward contracts denominated in:
United States Dollars (sell) Indian Rupees (buy)	$	1,348,600	$	1,617,900	$	26,247	$	(42,942)
United States Dollars (sell) Mexican Peso (buy)	23,750		31,000		140		484
United States Dollars (sell) Philippines Peso (buy)	75,600		78,600		(2,215)		(6,548)
Euro (sell) United States Dollars (buy)	120,994		104,785		2,634		12,786
Singapore Dollars (buy) United States Dollars (sell)	3,655		48,736		65		(1,140)
Euro (sell) Romanian Leu (buy)	47,506		42,726		(233)		380
Japanese Yen (sell) Chinese Renminbi (buy)	10,440		3,124		202		394
United States Dollars (sell) Chinese Renminbi (buy)	45,000		11,250		120		(872)
Pound Sterling (sell) United States Dollars (buy)	49,031		29,917		545		4,291
United States Dollars (sell) Hungarian Font (buy)	39,000		22,500		(2,174)		(3,238)
Hungarian Font (Sell) Euro (buy)	2,828		—		(17)		—
Australian Dollars (sell) Indian Rupees (buy)	97,053		74,719		1,234		4,699
USD (Sell) Polish Zloty (buy)	—		24,000		—		(2,515)
Japanese Yen (sell) US Dollar (buy)	—		10,000		—		808
Israel Shekel (sell) US Dollar (buy)	—		3,000		—		107
South African Rand (sell) US Dollar (buy)	—		15,000		—		764
Interest rate swaps (floating to fixed)	460,135		439,220		(7,732)		8,968
					$	18,816	$	(23,574)

(a)Notional amounts are key elements of derivative financial instrument agreements but do not represent the amount exchanged by counterparties and do not measure the Company’s exposure to credit, foreign exchange, interest rate or market risks. However, the amounts exchanged are based on the notional amounts and other provisions of the underlying derivative financial instrument agreements. Notional amounts are denominated in U.S. dollars.

(b)Balance sheet exposure is denominated in U.S. dollars and denotes the mark-to-market impact of the derivative financial instruments on the reporting date.

24

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

6. Derivative financial instruments (Continued)

FASB guidance on derivatives and hedging requires companies to recognize all derivative instruments as either assets or liabilities at fair value in the balance sheet. In accordance with the FASB guidance on derivatives and hedging, the Company designates foreign exchange forward contracts, interest rate swaps and treasury rate locks as cash flow hedges. Foreign exchange forward contracts are entered into to cover the effects of future exchange rate variability on forecasted revenues and purchases of services, and interest rate swaps and treasury rate locks are entered into to cover interest rate fluctuation risk. In addition to this program, the Company uses derivative instruments that are not accounted for as hedges under the FASB guidance in order to hedge foreign exchange risks related to balance sheet items, such as receivables and intercompany borrowings, that are denominated in currencies other than the Company’s underlying functional currency.

The fair value of the Company’s derivative instruments and their location in the Company’s financial statements are summarized in the table below: 

	Cash flow hedges				Non-designated
	As of December 31, 2021		As of September 30, 2022		As of December 31, 2021		As of September 30, 2022
Assets
Prepaid expenses and other current assets	$	16,064	$	27,363	$	3,130	$	2,727
Other assets	$	14,876	$	5,524	$	—	$	11
Liabilities
Accrued expenses and other current liabilities	$	11,408	$	32,150	$	1,090	$	16,971
Other liabilities	$	2,756	$	10,078	$	—	$	—

Cash flow hedges

For derivative instruments that are designated and qualify as cash flow hedges, the effective portion of the gain (loss) on the derivative instrument is reported as a component of other comprehensive income (loss) and reclassified into earnings in the same period or periods during which the hedged transaction is recognized in the consolidated statements of income. Gains (losses) on the derivatives, representing either hedge ineffectiveness or hedge components excluded from the assessment of effectiveness, are recognized in earnings as incurred.

The Company executed a treasury rate lock agreement for $350,000 in connection with future interest payments to be made on its senior notes issued by Genpact Luxembourg S.à r.l. (“Genpact Luxembourg”) and Genpact USA, Inc. (“Genpact USA”), both wholly-owned subsidiaries of the Company, in March 2021 (the “2021 Senior Notes”), and the treasury rate lock was designated as a cash flow hedge. The treasury rate lock agreement was terminated on March 23, 2021 and a deferred gain was recorded in accumulated other comprehensive income and is being amortized to interest expense over the life of the 2021 Senior Notes. The remaining gain to be amortized related to the treasury rate lock agreement as of September 30, 2022 was $571.

25

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

6. Derivative financial instruments (Continued)

In connection with cash flow hedges, the gains (losses) recorded as a component of other comprehensive income (loss) (“OCI”), and the related tax effects are summarized below: 

	Three months ended September 30,
	2021						2022
	Before  tax Amount		Tax  (Expense)  or Benefit		Net of  tax Amount		Before  tax Amount		Tax  (Expense) or Benefit		Net of  tax Amount
Opening balance	$	(7,883)	$	1,355	$	(6,528)	$	8,284	$	(3,078)	$	5,206
Net gains (losses) reclassified into statement of income on completion of hedged transactions	2,443		(526)		1,917		(2,274)		(153)		(2,427)
Changes in fair value of effective portion of outstanding derivatives, net	11,984		(2,278)		9,706		(19,328)		2,703		(16,625)
Gain (loss) on cash flow hedging derivatives, net	9,541		(1,752)		7,789		(17,054)		2,856		(14,198)
Closing balance	$	1,658	$	(397)	$	1,261	$	(8,770)	$	(222)	$	(8,992)

	Nine months ended September 30,
	2021						2022
	Before  tax Amount		Tax  (Expense)  or Benefit		Net of  tax Amount		Before  tax Amount		Tax  (Expense) or Benefit		Net of  tax Amount
Opening balance	$	(10,921)	$	1,861	$	(9,060)	$	17,468	$	(3,404)	$	14,064
Net gains (losses) reclassified into statement of income on completion of hedged transactions	6,361		(1,463)		4,898		(2,551)		(423)		(2,974)
Changes in fair value of effective portion of outstanding derivatives, net	18,940		(3,721)		15,219		(28,789)		2,759		(26,030)
Gain (loss) on cash flow hedging derivatives, net	12,579		(2,258)		10,321		(26,238)		3,182		(23,056)
Closing balance	$	1,658	$	(397)	$	1,261	$	(8,770)	$	(222)	$	(8,992)

The gains or losses recognized in other comprehensive income (loss) and their effects on financial performance are summarized below: 

Derivatives in Cash Flow Hedging Relationships	Amount of Gain (Loss) recognized in OCI on Derivatives (Effective Portion)								Location of Gain (Loss) reclassified from OCI into Statement of Income (Effective Portion)	Amount of Gain (Loss) reclassified from OCI into Statement of Income (Effective Portion)
	Three months ended September 30,				Nine months ended September 30,					Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022			2021		2022		2021		2022
Forward foreign exchange contracts	$	12,175	$	(22,264)	$	17,457	$	(42,948)	Revenue	$	416	$	1,089	$	515	$	2,269
Interest rate swaps	$	(191)	$	2,936	$	667	$	14,159	Cost of revenue	3,160		(3,334)		9,288		(2,284)
Treasury rate lock	$	—	$	—	$	816	$	—	Selling, general and administrative expenses	849		(566)		2,513		(116)
									Interest expense	(1,982)		537		(5,955)		(2,420)
	$	11,984	$	(19,328)	$	18,940	$	(28,789)		$	2,443	$	(2,274)	$	6,361	$	(2,551)

26

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

6. Derivative financial instruments (Continued)

There were no gains (losses) recognized in the statement of income on the ineffective portion of derivatives and excluded from effectiveness testing for the three and nine months ended September 30, 2021 and 2022, respectively.

Non-designated Hedges

		Amount of Gain (Loss) recognized in Statement of Income on Derivatives
		Three months ended September 30,				Nine months ended September 30,
Derivatives not designated as hedging instruments	Location of Gain (Loss)  recognized in Statement of Income on Derivatives	2021		2022		2021		2022
Forward foreign exchange contracts (Note a)	Foreign exchange gains (losses), net	$	3,938	$	(12,705)	$	8,775	$	(29,649)
		$	3,938	$	(12,705)	$	8,775	$	(29,649)

(a)These forward foreign exchange contracts were entered into to hedge fluctuations in foreign exchange rates for recognized balance sheet items such as receivables and intercompany borrowings, and were not originally designated as hedges under FASB guidance on derivatives and hedging. Realized gains (losses) and changes in the fair value of these derivatives are recorded in foreign exchange gains (losses), net in the consolidated statements of income.

In connection with the COVID-19 pandemic, the Company has reevaluated its hedging arrangements. The Company has considered the effect of changes, if any, in both counterparty credit risk and the Company’s own non-performance risk while assessing hedge effectiveness and measuring hedge ineffectiveness. The Company believes that its hedges continue to be effective after taking into account the expected impact of the COVID-19 pandemic on the Company’s hedged transactions.

7. Prepaid expenses and other current assets

Prepaid expenses and other current assets consist of the following:

 

	As of December 31, 2021		As of September 30, 2022
Advance income and non-income taxes	$	28,075	$	110,908
Contract asset (Note 20)	8,506		14,506
Prepaid expenses	38,528		44,341
Derivative instruments	19,194		30,090
Employee advances	2,797		3,199
Deposits	5,839		4,970
Advances to suppliers	804		797
Others	30,698		21,014
	$	134,441	$	229,825

As of September 30, 2022, the Company reclassified certain prepaid expenses and other current assets amounting to $1,200 to assets held for sale. See Note 8 for additional information.

27

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

8. Assets and liabilities held for sale

The Company is taking actions to realign its portfolio to focus on emerging solutions where it sees the greatest opportunities for growth, and deprioritizing assets that no longer fit with its long-term strategy. Pursuant to a plan approved by management in the second quarter of 2022, the Company is in the process of divesting a business that comprises part of the Company's Consumer and Healthcare segment.

It is the Company’s intention to complete the sale of this business within the twelve months following the end of the second quarter of 2022. Accordingly, the Company classified this business as held for sale during the second quarter of 2022.

As a result, the Company classified $37,047 of assets (before recording an impairment charge of $21,426) and $8,410 of liabilities as held for sale as of September 30, 2022.

During the three and nine months ended September 30, 2022, the Company recorded a non-cash impairment charge of $21,426 to adjust the carrying amount of assets to their fair value. Of the total impairment charge of $21,426, $19,801 pertains to intangible assets and $1,625 pertains to goodwill. The impairment loss has been recorded in "other operating (income) expense, net" in the consolidated statement of income. See Note 10 for additional information.

The components of assets and liabilities of the business classified as held for sale (after recording an impairment charge) in the consolidated balance sheet consist of the following:

	As of September 30, 2022
Accounts receivable	$	4,653
Prepaid expense and other current assets	1,200
Property, plant and equipment, net	18
Intangible assets, net	6,370
Contract cost assets	1,417
Other assets	1,963
Assets of business held for sale	$	15,621
Accounts payable	$	410
Accrued expenses and other current liabilities	7,141
Other liabilities	859
Liabilities of business held for sale	$	8,410

9. Property, plant and equipment, net

The following table provides the gross and net amount of property, plant and equipment:

 

	As of December 31, 2021		As of September 30, 2022
Property, plant and equipment, gross	$	818,452	$	754,762
Less: Accumulated depreciation and amortization	(603,363)		(574,383)
Property, plant and equipment, net	$	215,089	$	180,379

Depreciation expense on property, plant and equipment for the nine months ended September 30, 2021 and 2022 was $46,305 and $42,102, respectively, and for the three months ended September 30, 2021 and 2022 was $14,131 and $13,442, respectively. Computer software amortization for the nine months ended September 30, 2021 and 2022 was $4,469 and $3,874, respectively, and for the three months ended September 30, 2021 and 2022 was $1,461 and $1,192, respectively. The Company recorded a write-down to certain property, plant and equipment during the three and nine months ended September 30, 2021 and 2022, as described in Note 10.

28

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

9. Property, plant and equipment, net (Continued)

As of September 30, 2022, the Company reclassified certain property, plant and equipment with a gross carrying value and accumulated depreciation of $368 and $350, respectively, to assets held for sale. See Note 8 for additional information.

10. Goodwill and intangible assets

The following table presents the changes in goodwill for the year ended December 31, 2021 and nine months ended September 30, 2022:

 

	For the year ended December 31, 2021	For the nine months ended September 30, 2022
Opening balance	1,695,688	1,731,027
Goodwill relating to acquisitions consummated during the period	44,216	—
Impact of measurement period adjustments	1,205	1,817
Reclassified as held for sale	—	(1,625)
Effect of exchange rate fluctuations	(10,082)	(50,287)
Closing balance	1,731,027	1,680,932

The following table presents the changes in goodwill by reporting unit for the year ended December 31, 2021:

	Financial Services	Consumer and Healthcare	High Tech and Manufacturing	Total
Opening balance	420,172	607,574	667,942	1,695,688
Goodwill relating to acquisitions consummated during the period	4,167	7,032	33,017	44,216
Impact of measurement period adjustments	35	309	861	1,205
Effect of exchange rate fluctuations	(3,117)	(3,795)	(3,170)	(10,082)
Closing balance	421,257	611,120	698,650	1,731,027

The following table presents the changes in goodwill by reporting unit for the nine months ended September 30, 2022:

	Financial Services	Consumer and Healthcare	High Tech and Manufacturing	Total
Opening balance	421,257	611,120	698,650	1,731,027
Impact of measurement period adjustments	171	289	1,357	1,817
Reclassified as held for sale	—	(1,625)	—	(1,625)
Effect of exchange rate fluctuations	(13,796)	(18,143)	(18,348)	(50,287)
Closing balance	407,632	591,641	681,659	1,680,932

As of September 30, 2022, the Company reclassified goodwill (before impairment) amounting to $1,625 attributable to its Consumer and Healthcare segment as assets held for sale. See Note 8 for additional information.

The total amount of goodwill deductible for tax purposes was $326,795 and $305,244 (including goodwill reclassified as held for sale) as of December 31, 2021 and September 30, 2022, respectively.

29

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

10. Goodwill and intangible assets (Continued)

The Company’s intangible assets are as follows:

	As of December 31, 2021						As of September 30, 2022
	Gross  carrying amount		Accumulated amortization  & Impairment		Net		Gross  carrying amount		Accumulated amortization  & Impairment		Net
Customer-related intangible assets	$	489,974	$	394,688	$	95,286	$	471,875	$	402,357	$	69,518
Marketing-related intangible assets	98,870		76,663		22,207		97,710		81,215		16,495
Technology-related intangible assets	171,772		119,630		52,142		125,497		110,284		15,213
	$	760,616	$	590,981	$	169,635	$	695,082	$	593,856	$	101,226

As of September 30, 2022, the Company reclassified certain intangible assets (before impairment) with a gross carrying value and accumulated amortization of $50,432 and $24,261, respectively, to assets held for sale. See Note 8 for additional information.

Amortization expenses for intangible assets acquired as part of a business combination and disclosed in the consolidated statements of income under amortization of acquired intangible assets for the nine months ended September 30, 2021 and 2022 were $44,624 and $32,805, respectively, and for the three months ended September 30, 2021 and 2022 were $13,898 and $10,604, respectively.  

Amortization expenses for internally-developed and other intangible assets disclosed in the consolidated statements of income under cost of revenue and selling, general and administrative expenses for the nine months ended September 30, 2021 and 2022 were $18,841 and $12,264, respectively, and for the three months ended September 30, 2021 and 2022 were $6,919 and $2,595, respectively.

During the three and nine months ended September 30, 2021 and 2022, the Company tested for recoverability certain customer-related and technology-related intangible assets, including those under development, and certain property, plant and equipment, as a result of changes in market trends and the Company’s investment strategy, including the Company's decisions to cease certain service offerings. Based on the results of this testing, the Company determined that the carrying values of the assets tested were not recoverable, and the Company recorded complete write-downs of the carrying values of these assets amounting to $915 and $1,377 for the nine months ended September 30, 2021 and 2022, respectively, and zero for the three months ended September 30, 2021 and 2022, respectively. These write-downs have been recorded in “other operating (income) expense, net” in the consolidated statement of income.

30

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

10. Goodwill and intangible assets (Continued)

The summary below presents the impairment charges (on intangibles and goodwill) and write-downs (on property, plant and equipment) recorded for various categories of assets during the three and nine months ended September 30, 2021 and September 30, 2022:  

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Technology related intangibles	$	—	$	19,116	$	205	$	19,116
Customer related intangibles	—		685		—		685
Goodwill	—		1,625		—		1,625
Total intangibles and goodwill	$	—	$	21,426	$	205	$	21,426
Property, plant and equipment	$	—	$	—	$	710	$	1,377
Total property, plant and equipment	$	—	$	—	$	710	$	1,377
Total impairment and write-down	$	—	$	21,426	$	915	$	22,803

11. Short-term borrowings

The Company has the following borrowing facilities:

a.Fund-based and non-fund-based credit facilities with banks, which are available for operational requirements in the form of overdrafts, letters of credit, guarantees and short-term loans. As of December 31, 2021 and September 30, 2022, the limits available were $24,727 and $22,869, respectively, of which $5,848 and $5,025, respectively, was utilized, constituting non-funded drawdown.

b.A fund-based and non-fund based revolving credit facility of $500,000, which the Company obtained through an amendment of its existing credit agreement on August 9, 2018. The amended credit facility expires on August 8, 2023. The Company is in the process of refinancing its credit facility, and is currently in negotiation with various financial institutions, and the refinancing is expected to close in the fourth quarter of 2022. The funded drawdown amount under the Company’s revolving facilities bore interest at a rate equal to LIBOR plus a margin of 1.375% as of December 31, 2021 and September 30, 2022. The unutilized amount on the revolving facilities bore a commitment fee of 0.20% as of December 31, 2021 and September 30, 2022. As of December 31, 2021 and September 30, 2022, a total of $2,017 and $202,658, respectively, was utilized, of which $0 and $200,000, respectively, constituted funded drawdown and $2,017 and $2,658, respectively, constituted non-funded drawdown. The Company’s amended credit agreement contains certain customary covenants, including a maximum leverage covenant and a minimum interest coverage ratio. During the period ended December 31, 2021 and September 30, 2022, the Company was in compliance with the financial covenants of the credit agreement.

12. Long-term debt

Borrowings under the Company's credit facility, which was amended in August 2018, bear interest at a rate equal to, at the election of the Company, either LIBOR plus an applicable margin equal to 1.375% per annum or a base rate plus an applicable margin equal to 0.375% per annum, in each case subject to adjustment based on the Company’s debt ratings provided by Standard & Poor’s Rating Services and Moody’s Investors Service, Inc. Based on the Company’s election and current credit rating, the applicable interest rate is equal to LIBOR plus 1.375% per annum. The amended credit agreement restricts certain payments, including dividend payments, if there is an event of default under the amended credit agreement or if the Company is not, or after making the payment would not be, in compliance with certain financial covenants contained in the amended credit agreement. These covenants require the Company to maintain a net debt to EBITDA leverage ratio of below 3x and an interest coverage ratio of more than 3x. During the period ended September 30, 2022, the Company was in compliance with the terms of the credit agreement, including all of the financial covenants therein.

31

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

12. Long-term debt (Continued)

The Company’s retained earnings are not subject to any restrictions on availability to make dividend payments to shareholders, subject to compliance with the financial covenants described above that are contained in the amended credit

agreement.

As of December 31, 2021 and September 30, 2022, the amount outstanding under the term loan under the amended credit agreement, net of debt amortization expense of $687 and $358, was $560,313 and $535,142, respectively. As of December 31, 2021 and September 30, 2022, the term loan bore interest at a rate equal to LIBOR plus a margin of 1.375% per annum.

Indebtedness under the amended credit facility is unsecured. The amount outstanding on the term loan as of September 30, 2022 requires quarterly payments of $8,500, and the balance of the loan is due and payable upon the maturity of the term loan on August 8, 2023. The Company is in the process of refinancing its credit facility, and is currently in negotiation with various financial institutions, and the refinancing is expected to close in the fourth quarter of 2022. 

The maturity profile of the term loan outstanding as of September 30, 2022, net of debt amortization expense, is as follows:

Year ended	Amount
2022	8,393
2023	526,749
Total	$	535,142

Genpact Luxembourg S.à r.l., a wholly-owned subsidiary of the Company, issued $400,000 aggregate principal amount of 3.375% senior notes in November 2019 (the “2019 Senior Notes”). The 2019 Senior Notes are fully guaranteed by the Company. The total debt issuance cost of $2,937 incurred in connection with the 2019 Senior Notes offering is being amortized over the life of the 2019 Senior Notes as an additional interest expense. As of December 31, 2021 and September 30, 2022, the amount outstanding under the 2019 Senior Notes, net of debt amortization expense of $1,702 and $1,266, was $398,298 and $398,734, respectively, which is payable on December 1, 2024.

In March 2021, Genpact Luxembourg S.à r.l. and Genpact USA, Inc., both wholly-owned subsidiaries of the Company, co-issued $350,000 aggregate principal amount of 1.750% senior notes (the “2021 Senior Notes,” and together with the 2019 Senior Notes, the “Senior Notes”). The 2021 Senior Notes are fully guaranteed by the Company. The total debt issuance cost of $3,032 incurred in connection with the 2021 Senior Notes is being amortized over the life of the 2021 Senior Notes as additional interest expense. As of December 31, 2021 and September 30, 2022, the amount outstanding under the 2021 Senior Notes, net of debt amortization expense of $2,571 and $2,121, respectively, was $347,429 and $347,879, respectively, which is payable on April 10, 2026.

The Company pays interest on (i) the 2019 Senior Notes semi-annually in arrears on June 1 and December 1 of each year, and (ii) the 2021 Senior Notes semi-annually in arrears on April 10 and October 10 of each year, ending on the maturity dates of December 1, 2024 and April 10, 2026, respectively. The Company, at its option, may redeem the Senior Notes at any time in whole or in part, at a redemption price equal to (i) 100% of the principal amount of the notes redeemed, together with accrued and unpaid interest on the redeemed amount, and (ii) if the notes are redeemed prior to, in the case of the 2019 Senior Notes, November 1, 2024, and in the case of the 2021 Senior Notes, March 10, 2026, a specified “make-whole” premium. The Senior Notes are subject to certain customary covenants, including limitations on the ability of the Company and certain of its subsidiaries to incur debt secured by liens, engage in certain sale and leaseback transactions and consolidate, merge, convey or transfer their assets substantially as an entirety. During the period ended September 30, 2022, the Company and its applicable subsidiaries were in compliance with the covenants. Upon certain change of control transactions, the applicable issuer or issuers will be required to make an offer to repurchase the Senior Notes at a price equal to 101% of the aggregate principal amount of the Senior Notes, plus accrued and unpaid interest. The interest rate payable on the Senior Notes is subject to adjustment if the credit rating of the Senior Notes is downgraded, up to a maximum increase of 2.0%. 

32

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

12. Long-term debt (Continued)

A summary of the Company’s long-term debt is as follows:

 

	As of December 31, 2021		As of September 30, 2022
Credit facility, net of amortization expenses	$	560,313	$	535,142
3.70% 2017 Senior Notes, net of debt amortization expenses	349,869		—
3.375% 2019 Senior Notes, net of debt amortization expenses	398,298		398,734
1.750% 2021 Senior Notes, net of debt amortization expenses	347,429		347,879
Total	$	1,655,909	$	1,281,755
Current portion	383,433		535,142
Non-current portion	1,272,476		746,613
Total	$	1,655,909	$	1,281,755

13. Accrued expenses and other current liabilities

 Accrued expenses and other current liabilities consist of the following:

	As of December 31, 2021		As of September 30, 2022
Accrued expenses	$	162,054	$	129,877
Accrued employee cost	307,777		230,013
Earn-out consideration	2,501		2,517
Statutory liabilities	67,948		69,857
Retirement benefits	1,746		1,657
Compensated absences	26,596		24,505
Derivative instruments	12,498		49,121
Contract liabilities (Note 20)	160,602		144,441
Finance leases liability	18,549		13,321
Other liabilities	31,169		35,175
	$	791,440	$	700,484

As September 30, 2022, the Company reclassified certain accrued expenses and other current liabilities amounting to $7,141 to liabilities held for sale. See Note 8 for additional information.

33

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

14. Other liabilities

Other liabilities consist of the following:

 

	As of December 31, 2021		As of September 30, 2022
Accrued employee cost	$	15,790	$	20,647
Earn-out consideration	2,905		—
Retirement benefits	11,993		11,987
Compensated absences	52,023		46,293
Derivative instruments	2,756		10,078
Contract liabilities (Note 20)	80,222		63,868
Finance leases liability	16,297		11,897
Others	63,224		70,643
	$	245,210	$	235,413

As September 30, 2022, the Company reclassified certain other liabilities amounting to $859 to liabilities held for sale. See Note 8 for additional information.

15. Employee benefit plans

The Company has employee benefit plans in the form of certain statutory and other programs covering its employees.

 Defined benefit plans

In accordance with Indian law, the Company maintains a defined benefit retirement plan covering substantially all of its Indian employees. In accordance with Mexican law, the Company provides termination benefits to all of its Mexican employees. In addition, certain of the Company’s subsidiaries in the Philippines, Israel and Japan sponsor defined benefit retirement programs.

Net defined benefit plan costs for the three and nine months ended September 30, 2021 and 2022 include the following components: 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Service costs	$	3,454	$	3,505	$	10,528	$	10,804
Interest costs	1,363		1,424		4,135		4,394
Amortization of actuarial loss	558		178		1,704		550
Expected return on plan assets	(1,534)		(1,457)		(4,605)		(4,502)
Net defined benefit plan costs	$	3,841	$	3,650	$	11,762	$	11,246

34

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

15. Employee benefit plans (Continued)

Defined contribution plans

During the three and nine months ended September 30, 2021 and 2022, the Company contributed the following amounts to defined contribution plans in various jurisdictions:

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
India	$	9,637	$	11,015	$	27,445	$	32,629
U.S.	5,020		5,060		15,508		16,968
U.K.	4,301		4,676		12,074		16,398
China	6,362		6,772		18,433		20,003
Other regions	3,913		4,351		11,155		13,728
Total	$	29,233	$	31,874	$	84,615	$	99,726

Deferred compensation plan

On July 1, 2018, Genpact LLC, a wholly-owned subsidiary of the Company, adopted an executive deferred compensation plan (the “Plan”). The Plan provides a select group of U.S.-based members of Company management with the opportunity to defer from 1% to 80% of their base salary and from 1% to 100% of their qualifying bonus compensation (or such other minimums or maximums as determined by the Plan administrator from time to time) pursuant to the terms of the Plan. Participant deferrals are 100% vested at all times. The Plan also allows for discretionary supplemental employer contributions by the Company, in its sole discretion, which will be subject to a two-year vesting schedule (50% vesting on the one-year anniversary of approval of the contribution and 50% vesting on the second year anniversary of approval of the contribution) or such other vesting schedule as determined by the Company. However, no such contribution has been made by the Company to date.

The Plan also provides an option for participants to elect to receive deferred compensation and earnings thereon on either fixed date(s) no earlier than 2 years following the applicable Plan year (or end of the applicable performance period for performance-based bonus compensation) or following a separation from service, in each case either in a lump sum or in annual installments over a term of up to 15 years. Participants can elect to change or re-defer their rights to receive the deferred compensation until the 10th anniversary following their separation from service, subject to fulfillment of certain conditions. Each Plan participant’s compensation deferrals are credited or debited with notional investment gains and losses equal to the performance of selected hypothetical investment funds offered under the Plan and elected by the participant.

The Company has investments in funds held in Company-owned life insurance policies which are held in a Rabbi Trust that are classified as trading securities. Management determines the appropriate classification of the securities at the time they are acquired and evaluates the appropriateness of such classifications at each balance sheet date. The securities are classified as trading securities because they are held for resale in anticipation of short-term fluctuations in market prices. The trading securities are stated at fair value.

 The liability for the deferred compensation plan was $38,007 and $36,583 as of December 31, 2021 and September 30, 2022, respectively, and is included in “accrued expenses and other current liabilities” and “other liabilities” in the consolidated balance sheets.

In connection with the administration of the Plan, the Company has purchased Company-owned life insurance policies insuring the lives of certain employees. The cash surrender value of these policies was $38,584 and $37,183 as of December 31, 2021 and September 30, 2022, respectively. The cash surrender value of these insurance policies is included in “other assets” in the consolidated balance sheets.

35

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

15. Employee benefit plans (Continued)

During the nine months ended September 30, 2021 and 2022, the change in the fair value of Plan assets was $2,658 and $(10,011), respectively, and for the three months ended September 30, 2021 and 2022, the change in the fair value of Plan assets was $(84) and $(1,964), respectively, which is included in “other income (expense), net,” in the consolidated statements of income. During the nine months ended September 30, 2021 and 2022, the change in the fair value of deferred compensation liabilities was $2,526 and $(10,035), respectively, and for the the three months ended September 30, 2021 and 2022, the change in the fair value of deferred compensation liabilities was $(159) and $(1,977), respectively, which is included in “selling, general and administrative expenses.” 

16. Stock-based compensation

The Company has issued options under the Genpact Limited 2007 Omnibus Incentive Compensation Plan (the “2007 Omnibus Plan”) and the Genpact Limited 2017 Omnibus Incentive Compensation Plan (the “2017 Omnibus Plan”) to eligible persons, including employees, directors and certain other persons associated with the Company.

Under the 2007 Omnibus Plan, shares underlying options forfeited, expired, terminated or cancelled under any of the Company’s predecessor plans were added to the number of shares otherwise available for grant under the 2007 Omnibus Plan. The 2007 Omnibus Plan was amended and restated on April 11, 2012 to increase the number of common shares authorized for issuance by 5,593,200 shares to 15,000,000 shares. Further, during the year ended December 31, 2012, the number of common shares authorized for issuance under the 2007 Omnibus Plan was increased by 8,858,823 shares as a result of a one-time adjustment to outstanding unvested share awards in connection with a special dividend payment.

On May 9, 2017, the Company’s shareholders approved the adoption of the 2017 Omnibus Plan, pursuant to which 15,000,000 Company common shares are available for issuance. The 2017 Omnibus Plan was amended and restated on April 5, 2019 and April 5, 2022 to increase the number of common shares authorized for issuance by 8,000,000 shares to 23,000,000 shares and by 3,500,000 shares to 26,500,000 shares, respectively. No grants may be made under the 2007 Omnibus Plan after the date of adoption of the 2017 Omnibus Plan.  Grants that were outstanding under the 2007 Omnibus Plan as of the date of Company’s adoption of the 2017 Omnibus Plan remain subject to the terms of the 2007 Omnibus Plan.

Stock-based compensation costs relating to the foregoing plans during the nine months ended September 30, 2021 and September 30, 2022 were $57,554 and $53,712, respectively, and for the three months ended September 30, 2021 and September 30, 2022 were $21,150 and $18,873, respectively. These costs have been allocated to “cost of revenue” and “selling, general and administrative expenses.”     

Stock options

 All options granted under the 2007 and 2017 Omnibus Plans are exercisable into common shares of the Company, have a contractual period of ten years and vest over three to five years unless specified otherwise in the applicable award agreement. The Company recognizes compensation cost over the vesting period of the option.

Compensation cost is determined at the date of grant by estimating the fair value of an option using the Black-Scholes option-pricing model.

The following table shows the significant assumptions used in determining the fair value of options granted in the nine months ended September 30, 2021 and September 30, 2022. The Company granted options covering 1,831,180 common shares in the nine months ended September 30, 2021.

	Nine months ended September 30, 2021				Nine months ended September 30, 2022
Dividend yield	0.84	%	—	1.08%	0.96	%
Expected life (in months)				84	84
Risk-free rate of interest	1.12	%	—	1.37%	1.71	%
Volatility	26.05	%	—	26.18%	26.29	%

36

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

16. Stock-based compensation (Continued)

A summary of stock option activity during the nine months ended September 30, 2022 is set out below:

	Nine Months Ended September 30, 2022
	Shares  arising out of options	Weighted  average exercise price	Weighted average remaining contractual life (years)	Aggregate intrinsic value
Outstanding as of January 1, 2022	8,008,296	31.30	6.1	—
Granted	475,695	52.12	—	—
Forfeited	(70,841)	41.46	—	—
Expired	—	—	—	—
Exercised	(110,000)	26.87	—	1,789
Outstanding as of September 30, 2022	8,303,150	32.46	5.5	100,968
Vested as of September 30, 2022 and expected to vest thereafter (Note a)	7,783,195	31.70	5.5	99,577
Vested and exercisable as of September 30, 2022	3,766,735	24.73	3.3	71,706
Weighted average grant date fair value of grants during the period	14.19

(a)Options expected to vest reflect an estimated forfeiture rate.

As of September 30, 2022, the total remaining unrecognized stock-based compensation cost for options expected to vest amounted to $21,073, which will be recognized over the weighted average remaining requisite vesting period of 3.0 years.

Restricted share units

The Company has granted restricted share units (“RSUs”) under the 2007 and 2017 Omnibus Plans. Each RSU represents the right to receive one common share. The fair value of each RSU is the market price of one common share of the Company on the date of the grant. The RSUs granted to date have graded vesting schedules of three months to four years. The compensation expense is recognized on a straight-line basis over the vesting term. A summary of RSU activity during the nine months ended September 30, 2022 is set out below:

 

	Nine Months Ended September 30, 2022
	Number of Restricted Share Units	Weighted Average Grant Date Fair Value
Outstanding as of January 1, 2022	759,507	42.29
Granted	206,280	45.66
Vested (Note a)	(28,866)	47.63
Forfeited	(54,200)	42.49
Outstanding as of September 30, 2022	882,721	42.89
Expected to vest (Note b)	803,557

    

(a)28,866 RSUs vested during the nine months ended September 30, 2022 in respect of which 19,992 shares (net of minimum statutory tax withholding) were issued during the nine months ended September 30, 2022.

(b)The number of RSUs expected to vest reflects the application of an estimated forfeiture rate.

37

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

16. Stock-based compensation (Continued)

49,513 RSUs vested in the year ended December 31, 2020, in respect of which 49,446 shares were issued during the nine months ended September 30, 2022 after withholding shares to the extent required to satisfy minimum statutory withholding obligations.

7,863 RSUs vested in the year ended December 31, 2021, in respect of which 5,496 shares were issued during the nine months ended September 30, 2022 after withholding shares to the extent required to satisfy minimum statutory withholding obligations.

As of September 30, 2022, the total remaining unrecognized stock-based compensation cost related to RSUs amounted to $15,478, which will be recognized over the weighted average remaining requisite vesting period of 2.0 years.

Performance units

The Company also grants stock awards in the form of performance units (“PUs”) and has granted PUs under both the 2007 and 2017 Omnibus Plans.

Each PU represents the right to receive one common share at a future date based on the Company’s performance against specified targets. PUs granted to date have vesting schedules of six months to three years. The fair value of each PU is the market price of one common share of the Company on the date of grant and assumes that performance targets will be achieved. PUs granted under the plans are subject to cliff vesting. The compensation expense for such awards is recognized on a straight-line basis over the vesting terms. During the performance period, the Company’s estimate of the number of shares to be issued is adjusted upward or downward based upon the probability of achievement of the performance targets. The ultimate number of shares issued and the related compensation cost recognized is based on a comparison of the final performance metrics to the specified targets.

A summary of PU activity during the nine months ended September 30, 2022 is set out below:

	Nine Months Ended September 30, 2022
	Number of Performance Units	Weighted Average Grant Date Fair Value	Maximum Shares Eligible to Receive
Outstanding as of January 1, 2022	4,583,155	39.40	4,583,155
Granted	1,590,794	44.50	3,181,588
Vested (Note a)	(2,161,789)	34.61	(2,161,789)
Forfeited	(445,773)	43.46	(577,995)
Adjustment upon final determination of level of performance goal achievement (Note b)	28,325	44.01	28,325
Outstanding as of September 30, 2022	3,594,712	44.07	5,053,284
Expected to vest (Note c)	3,063,863

(a)2,161,789 PUs that vested during the period were net settled upon vesting by issuing 1,300,511 shares (net of minimum statutory tax withholding).

(b)Represents an adjustment made in March 2022 to the number of shares subject to the PUs granted in 2021 upon certification of the level of achievement of the performance targets underlying such awards.

(c)The number of PUs expected to vest reflects the application of an estimated forfeiture rate.

As of September 30, 2022, the total remaining unrecognized stock-based compensation cost related to PUs amounted to $72,523, which will be recognized over the weighted average remaining requisite vesting period of 1.8 years.

38

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

16. Stock-based compensation (Continued)

Employee Stock Purchase Plan (ESPP)

On May 1, 2008, the Company adopted the Genpact Limited U.S. Employee Stock Purchase Plan and the Genpact Limited International Employee Stock Purchase Plan (together, the “ESPP”). In April 2018, these plans were amended and restated, and their terms were extended to August 31, 2028.  

The ESPP allows eligible employees to purchase the Company’s common shares through payroll deductions at 90% of the closing price of the Company’s common shares on the last business day of each purchase interval. The dollar amount of common shares purchased under the ESPP may not exceed 15% of the participating employee’s base salary, subject to a cap of $25 per employee per calendar year. With effect from September 1, 2009, the offering periods commence on the first business day in March, June, September and December of each year and end on the last business day of the subsequent May, August, November and February. 4,200,000 common shares have been reserved for issuance in the aggregate over the term of the ESPP.

During the nine months ended September 30, 2021 and 2022, 216,378 and 253,377 common shares, respectively, were issued under the ESPP.

The ESPP is considered compensatory under the FASB guidance on Compensation-Stock Compensation.

The compensation expense for the ESPP is recognized in accordance with the FASB guidance on Compensation-Stock Compensation. The compensation expense for the ESPP during the nine months ended September 30, 2021 and 2022 was $1,050 and $1,182, respectively, and for the three months ended September 30, 2021 and 2022 was $335 and $329, respectively, and has been allocated to cost of revenue and selling, general and administrative expense.

17. Capital stock

Share repurchases

 The Board of Directors of the Company (the “Board”) has authorized repurchases of up to $1,750,000 under the Company’s existing share repurchase program. Under the program, shares may be purchased in privately negotiated and/or open market transactions, including under plans complying with Rule 10b5-1 under the Securities Exchange Act of 1934, as amended.

During the nine months ended September 30, 2021 and 2022, the Company repurchased 3,592,409 and 4,067,044 of its common shares, respectively, on the open market at a weighted average price of $40.96 and $44.75 per share, respectively, for an aggregate cash amount of $147,152 and $182,012, respectively. All repurchased shares have been retired. 

The Company records repurchases of its common shares on the settlement date of each transaction. Shares purchased and retired are deducted to the extent of their par value from common stock and from retained earnings for the excess over par value. Direct costs incurred to acquire the shares are included in the total cost of the shares purchased. For the nine months ended September 30, 2021 and 2022, retained earnings were reduced by the direct costs related to share repurchases of $72 and $81, respectively.

$156,899 remained available for share repurchases under the Company’s existing share repurchase program as of September 30, 2022. This repurchase program does not obligate the Company to acquire any specific number of shares and does not specify an expiration date. 

39

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

17. Capital stock (Continued)

Dividend

On February 9, 2021, the Company announced that its Board had approved a 10% increase in its quarterly cash dividend to $0.1075 per share, up from $0.0975 per share in 2020, representing an annual dividend of $0.43 per common share, up from $0.39 per share in 2020, payable to holders of the Company’s common shares. On March 19, 2021, June 23, 2021 and September 24, 2021, the Company paid a dividend of $0.1075 per share, amounting to $20,115, $20,133 and $20,213 in the aggregate, to shareholders of record as of March 10, 2021, June 11, 2021 and September 10, 2021, respectively.

On February 10, 2022, the Company announced that its Board had approved a 16% increase in its quarterly cash dividend to $0.125 per share, up from $0.1075 per share in 2021, representing a planned annual dividend of $0.50 per common share, up from $0.43 per share in 2021, payable to holders of the Company’s common shares. On March 23, 2022, June 24, 2022 and September 23, 2022, the Company paid a dividend of $0.125 per share, amounting to $23,134, $22,935 and $22,873 in the aggregate, to shareholders of record as of March 10, 2022, June 10, 2022 and September 9, 2022, respectively.

18. Earnings per share

The Company calculates earnings per share in accordance with FASB guidance on earnings per share. Basic and diluted earnings per common share give effect to the change in the number of Company common shares outstanding. The calculation of basic earnings per common share is determined by dividing net income available to common shareholders by the weighted average number of common shares outstanding during the respective periods. The potentially dilutive shares, consisting of outstanding options on common shares, restricted share units, common shares to be issued under the ESPP and performance units, have been included in the computation of diluted net earnings per share and the number of weighted average shares outstanding, except where the result would be anti-dilutive.

The number of shares subject to stock awards outstanding but not included in the computation of diluted earnings per common share because their effect was anti-dilutive is 1,698,735 and 2,757,114 for the nine months ended September 30, 2021 and 2022, respectively, and 1,556,671 and 2,667,958 for the three months ended September 30, 2021 and 2022, respectively.

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Net income	$	102,386	$	95,843	$	296,363	$	263,692
Weighted average number of common shares used in computing basic earnings per common share	187,856,026		183,312,013		187,945,234		184,456,047
Dilutive effect of stock-based awards	5,303,903		4,087,191		4,940,018		3,818,373
Weighted average number of common shares used in computing dilutive earnings per common share	193,159,929		187,399,204		192,885,252		188,274,420
Earnings per common share
Basic	$	0.55	$	0.52	$	1.58	$	1.43
Diluted	$	0.53	$	0.51	$	1.54	$	1.40

40

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

19. Segment reporting

The Company manages various types of business process and transformation services in an integrated manner for clients in various industries and geographic locations. The Company's operating segments are significant strategic business units that align its products and services with how it manages its business, approaches key markets and interacts with its clients.

During the second quarter of 2022, the Company renamed its three reportable segments. Beginning in the second quarter of 2022, the Company's: (1) Banking, Capital Markets and Insurance segment has been renamed the Financial Services segment; (2) Consumer Goods, Retail, Life Sciences and Healthcare segment has been renamed the Consumer and Healthcare segment; and (3) High Tech, Manufacturing and Services segment has been renamed the High Tech and Manufacturing segment.

The Company’s Chief Executive Officer, who has been identified as the Chief Operating Decision Maker ("CODM"), reviews operating segment revenue, which is a GAAP measure, and operating segment adjusted income from operations ("AOI"), which is a non-GAAP measure. The Company does not allocate, and therefore the CODM does not evaluate, stock-based compensation expenses, amortization and impairment of acquired intangible assets, foreign exchange gain/(losses), interest income/(expense), restructuring expenses, acquisition related expenses, any losses or gains from businesses held for sale, including impairment charges, other income/(expense), or income taxes by segment. The Company’s operating assets and liabilities pertain to multiple segments. The Company manages assets and liabilities on a total company basis, not by operating segment, and therefore asset and liabilities information and capital expenditures by operating segment are not presented to the CODM and are not reviewed by the CODM.

The CODM continues to review the operating segment revenue, which is a GAAP measure, and operating segment adjusted income from operations, which is a non-GAAP measure.

Revenues and adjusted income from operations for each of the Company’s segments for the three months ended September 30, 2021 were as follows:

	Net revenues
	Data-Tech-AI	Digital operations	Total	AOI
Financial Services	107,683	150,838	258,521	32,514
Consumer and Healthcare	168,801	219,268	388,069	63,681
High Tech and Manufacturing	151,770	214,971	366,741	68,263
Total reportable segment	428,254	585,077	1,013,331	164,458
Others#	554	1,852	2,406	4,484
Total	428,808	586,929	1,015,737	168,942
Stock-based compensation				(21,485)
Amortization and impairment of acquired intangible assets (other than included above)				(13,688)
Foreign exchange gains (losses), net				2,733
Interest income (expense), net				(12,765)
Income tax expense				(21,351)
Net income				102,386

#Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of over-absorption of overhead and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes.

41

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

19. Segment reporting (Continued)

Revenues and adjusted income from operations for each of the Company’s segments for the three months ended September 30, 2022 were as follows:

	Net revenues
	Data-Tech-AI	Digital operations	Total	AOI
Financial Services	137,629	166,216	303,845	41,008
Consumer and Healthcare	194,154	218,695	412,849	49,598
High Tech and Manufacturing	188,455	236,837	425,292	69,553
Total reportable segment	520,238	621,748	1,141,986	160,159
Others*	(10,508)	(20,441)	(30,949)	21,591
Total	509,730	601,307	1,111,037	181,750
Business held for sale (refer to Note (a) below and Note 8)			(3,932)	7,069
Total (excluding business held for sale - refer to Note (a) below and Note 8)			1,107,105	188,819
Stock-based compensation				(19,202)
Amortization and impairment of acquired intangible assets (other than included above)				(10,516)
Foreign exchange gains (losses), net				3,867
Interest income (expense), net				(13,399)
Business held for sale (refer to Note (a) below and Note 8)				(7,069)
Impairment charge on assets classified as held for sale (refer to Note (a) below and Note 8)				(21,426)
Income tax expense				(25,231)
Net income				95,843

(a) During the second quarter of 2022, the Company's management approved a plan to divest a business that comprises part of the Company's Consumer and Healthcare segment. The revenues and associated losses, including an impairment charge recorded in the third quarter of 2022, attributable to this business have been excluded from the computation of adjusted operating income margin with effect from April 1, 2022, as management believes that excluding these items provides useful information about the Company's financial performance and underlying business trends.

*Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of under-absorption of overhead, unallocated allowance for credit losses and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes.

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GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

19. Segment reporting (Continued)

Revenues and adjusted income from operations for each of the Company’s segments for the nine months ended September 30, 2021 were as follows:

	Net revenues
	Data-Tech-AI	Digital operations	Total	AOI
Financial Services	293,207	457,383	750,590	98,972
Consumer and Healthcare	476,822	624,361	1,101,183	184,647
High Tech and Manufacturing	434,143	647,623	1,081,766	203,915
Total reportable segment	1,204,172	1,729,367	2,933,539	487,534
Others##	4,340	12,055	16,395	21,087
Total	1,208,512	1,741,422	2,949,934	508,621
Stock-based compensation				(58,604)
Amortization and impairment of acquired intangible assets (other than included above)				(43,977)
Foreign exchange gains (losses), net				11,529
Interest income (expense), net				(38,198)
Income tax expense				(83,008)
Net income				296,363

##Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of over-absorption of overhead and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes.

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GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

19. Segment reporting (Continued)

Revenues and adjusted income from operations for each of the Company’s segments for the nine months ended September 30, 2022 were as follows:

	Net revenues
	Data-Tech-AI	Digital operations	Total	AOI
Financial Services	391,485	481,116	872,601	102,747
Consumer and Healthcare	560,561	662,721	1,223,282	158,290
High Tech and Manufacturing	530,975	694,725	1,225,700	207,850
Total reportable segment	1,483,021	1,838,562	3,321,583	468,887
Others**	(18,002)	(34,954)	(52,956)	48,455
Total	1,465,019	1,803,608	3,268,627	517,342
Business held for sale (refer to Note (b) below and Note 8)			(8,843)	14,291
Total (excluding business held for sale - refer to Note (b) below and Note 8)			3,259,784	531,633
Stock-based compensation				(54,894)
Amortization and impairment of acquired intangible assets (other than included above)				(32,709)
Foreign exchange gains (losses), net				9,312
Interest income (expense), net				(36,691)
Business held for sale (refer to Note (b) below and Note 8)				(14,291)
Impairment charge on assets classified as held for sale (refer to Note (b) below and Note 8)				(21,426)
Restructuring expenses (refer to Note (c) below and Note 25)				(38,815)
Income tax expense				(78,427)
Net income				263,692

(b) During the second quarter of 2022, the Company's management approved a plan to divest a business that comprises part of the Company's Consumer and Healthcare segment. The revenues and associated losses, including an impairment charge recorded in the third quarter of 2022, attributable to this business have been excluded from the computation of adjusted operating income margin with effect from April 1, 2022, as management believes that excluding these items provides useful information about the Company's financial performance and underlying business trends.

(c) The Company does not allocate these charges to individual segments in internal management reports used by the CODM. Accordingly, such expenses are included in the Company's segment reporting as “unallocated costs.”

**Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of under-absorption of overhead, unallocated allowance for credit losses and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes.

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GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

20. Net revenues

Disaggregation of revenue

In the following table, the Company’s revenue is disaggregated by the nature of services provided:

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Data-Tech-AI	$	428,808	$	509,730	$	1,208,512	$	1,465,019
Digital Operations	586,929		601,307		1,741,422		1,803,608
Total net revenues	$	1,015,737	$	1,111,037	$	2,949,934	$	3,268,627

All three of the Company's segments include revenue from both Data-Tech-AI and Digital Operations. See Note 19 for additional information.

During the second quarter of 2022, the Company's management modified the manner in which it disaggregates revenue for reporting and internal tracking purposes, and the Company now reports revenue disaggregated by the nature of services provided to the client, namely either Data-Tech-AI or Digital Operations. Prior to the second quarter of 2022, the Company disaggregated its revenue as revenue from the General Electric Company (GE) or revenue from Global Clients (other than GE).

The Company has evaluated the impact of the COVID-19 pandemic on the Company’s net revenues for the three and nine months ended September 30, 2021 and 2022, respectively, to ensure that revenue is recognized after considering all impacts to the extent currently known. Impacts observed include constraints on the Company’s ability to render services, whether due to full or partial shutdowns of the Company’s facilities or travel restrictions, penalties relating to breaches of service level agreements, and contract terminations or contract performance delays initiated by clients. The Company’s net revenues for the three and nine months ended September 30, 2021 were lower than expected before the onset of the pandemic, primarily due to delays in obtaining client approvals to shift to a virtual, work-from-home operating environment, whether as a result of regulatory constraints or due to privacy or security concerns. The COVID-19 pandemic did not have a significant impact on the Company’s net revenues for the three and nine months ended September 30, 2022.

Due to the nature of the pandemic, the Company will continue to monitor developments to identify significant uncertainties relating to revenue in future periods.

Contract balances

Accounts receivable include amounts for services that the Company has performed but for which payment has not been received. The Company typically follows a 30-day billing cycle and, as such, at any point in time may have accrued up to 30 days of revenues that have not been billed. The Company has determined that in instances where the timing of revenue recognition differs from the timing of invoicing, the related contracts generally do not include a significant financing component. Refer to Note 4 for details on the Company’s accounts receivable and allowance for credit losses.

The following table shows the details of the Company’s contract balances:

 

	As of December 31, 2021		As of September 30, 2022
Contract assets (Note a)	$	13,741	$	18,646
Contract liabilities (Note b)
Deferred transition revenue	$	155,077	$	136,845
Advance from customers	$	85,747	$	71,464

(a)Included in "prepaid expenses and other current assets" and "other assets" in the consolidated balance sheet.

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GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

20. Net revenues (Continued)

(b)Included in "accrued expenses and other current liabilities" and "other liabilities" in the consolidated balance sheet.

As of September 30, 2022, the Company reclassified certain contract assets and contract liabilities of $2,270 and $2,038, respectively, to assets and liabilities held for sale. See Note 8 for additional information.

Contract assets represent the contract acquisition fees or other upfront fees paid to a customer. Such costs are amortized over the expected period of benefit and recorded as an adjustment to the transaction price and deducted from revenue. The Company’s assessment did not indicate any significant impairment losses on its contract assets for the periods presented.

Contract liabilities include that portion of revenue for which payments have been received in advance from customers. The Company also defers revenues attributable to certain process transition activities for which costs have been capitalized by the Company as contract fulfillment costs. Consideration received from customers, if any, relating to such transition activities is also included as part of contract liabilities. The contract liabilities are included within “Accrued expenses and other current liabilities” and “Other liabilities” in the unaudited consolidated balance sheets. The revenues are recognized as (or when) the performance obligation is fulfilled under the contract with the customer.

Changes in the Company’s contract asset and liability balances during the three and nine months ended September 30, 2021 and 2022 were a result of normal business activity and not materially impacted by any other factors.

Revenue recognized during the three months ended September 30, 2021 and 2022 that was included in the Company's contract liabilities balance at the beginning of the period was $60,756 and $63,762, respectively.

Revenue recognized during the nine months ended September 30, 2021 and 2022 that was included in the Company's contract liabilities balance at the beginning of the period was $128,628 and $129,046, respectively.

The following table includes estimated revenue expected to be recognized in the future related to remaining performance obligations as of September 30, 2022:

Particulars	Total		Less than 1 year		1-3 years		3-5 years		After 5 years
Transaction price allocated to remaining performance obligations	$	208,309	$	144,441	$	52,277	$	10,494	$	1,097
Transaction price allocated to remaining performance obligations relating to business held for sale	$	2,038	$	2,038	$	—	$	—	$	—

The following table provides details of the Company’s contract cost assets:

	Three months ended September 30,								Nine months ended September 30,
	2021				2022				2021				2022
Particulars	Sales incentive programs		Transition activities		Sales incentive programs		Transition activities		Sales incentive programs		Transition activities		Sales incentive programs		Transition activities
Opening balance	$	31,559	$	210,747	$	29,186	$	198,401	$	33,390	$	192,507	$	32,296	$	206,498
Closing balance	31,058		209,320		28,718		189,419		31,058		209,320		28,718		189,419
Amortization	5,041		23,028		6,632		23,767		14,576		58,644		19,220		66,180

As of September 30, 2022, the Company reclassified certain contract assets amounting to $1,417 to assets and liabilities held for sale. See Note 8 for additional information.

46

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

21. Other operating (income) expense, net

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Write-down of intangible assets and property, plant and equipment	$	—	$	—	$	915	$	1,377
Write-down of operating right-of-use assets and other assets*	—		—		—		20,307
Impairment charge on intangible assets and goodwill held-for-sale	—		21,426		—		21,426
Other operating income	(93)		(489)		(1,132)		(953)
Other operating (income) expense, net	$	(93)	$	20,937	$	(217)	$	42,157

 *See Notes 10 and 25 for additional information about other operating (income) expense, net for the three and nine months ended September 30, 2022.

22. Interest income (expense), net

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Interest income	$	2,068	$	1,440	$	4,544	$	4,042
Interest expense	(14,833)		(14,839)		(42,742)		(40,733)
Interest income (expense), net	$	(12,765)	$	(13,399)	$	(38,198)	$	(36,691)

23. Income taxes

The Company determines its tax provision for interim periods using an estimate of its annual effective tax rate adjusted for discrete items, if any, that are taken into account in the relevant period. Each quarter, the Company updates its estimate of the annual effective tax rate, and if its estimated tax rate changes, the Company makes a cumulative adjustment.

The Company’s effective tax rate (“ETR”) was 20.8% for the three months ended September 30, 2022, up from 17.3% for the three months ended September 30, 2021. The increase in the Company’s ETR in the three months ended September 30, 2022 is primarily due to a lower mix of benefits recorded in the three months ended September 30, 2022 compared to the three months ended September 30, 2021.

The following table summarizes activities related to the Company’s unrecognized tax benefits for uncertain tax positions for the nine months ended September 30, 2022:     

	Nine months ended September 30, 2022
Opening balance at January 1	$	25,651
Increase related to prior year tax positions, including recorded in acquisition accounting	16
Decrease related to prior year tax positions	(1,678)
Decrease related to prior year tax positions due to lapse of applicable statute of limitation	(84)
Effect of exchange rate changes	(1,232)
Closing balance at September 30	$	22,673

As of December 31, 2021 and September 30, 2022, the Company had unrecognized tax benefits amounting to 25,651 and $22,673, respectively, which, if recognized, would impact the Company’s effective tax rate.

As of December 31, 2021 and September 30, 2022, the Company had accrued $2,842 and $2,904, respectively, in interest and $628 and $528, respectively, for penalties relating to unrecognized tax benefits.

47

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

23. Income taxes (Continued)

During the year ended December 31, 2021 and the nine months ended September 30, 2022, the Company recognized approximately $(13,851) and $(664), respectively, in interest related to income taxes.

24. Commitments and contingencies

 Capital commitments

As of December 31, 2021 and September 30, 2022, the Company has committed to spend $13,317 and $22,403, respectively, under agreements to purchase property, plant and equipment. This amount is net of capital advances paid in respect of these purchases.

Bank guarantees

The Company has outstanding bank guarantees and letters of credit amounting to $7,865 and $7,683 as of December 31, 2021 and September 30, 2022, respectively. Bank guarantees are generally provided to government agencies and excise and customs authorities for the purpose of maintaining a bonded warehouse. These guarantees may be revoked if the government agencies suffer any losses or damages through the breach of any of the covenants contained in the agreements governing such guarantees.

Other commitments

Certain units of the Company’s Indian subsidiaries are established as Software Technology Parks of India units or Special Economic Zone (“SEZ”) units under the relevant regulations issued by the Government of India. These units are exempt from customs and other duties on imported and indigenous capital goods, stores and spares. SEZ units are also exempt from the Goods and Services Tax (“GST”) that was introduced in India in 2017. The Company has undertaken to pay taxes and duties, if any, in respect of capital goods, stores, spares and services consumed duty-free, in the event that certain terms and conditions are not fulfilled.

Contingency

(a) In February 2019, there was a judicial pronouncement in India with respect to defined contribution benefit payments interpreting certain statutory defined contribution obligations of employees and employers. It is not currently clear whether the interpretation set out in the pronouncement has retrospective application. If applied retrospectively, the interpretation would result in an increase in contributions payable by the Company for past periods for certain of its India-based employees. There are numerous interpretative challenges concerning the retrospective application of the judgment. Due to such challenges and a lack of interpretive guidance, and based on legal advice the Company has obtained on the matter, it is currently impracticable to reliably estimate the timing and amount of any payments the Company may be required to make. Accordingly, the Company plans to obtain further clarity and will evaluate the amount of a potential provision, if any.

(b) The Indian taxing authorities (“ITA”) have initiated proceedings to examine the availability of a tax exemption claimed by the Company in respect of exports of services and related refunds under the Indian Goods and Services (“GST”) tax regime and the previous service tax regime. In the second quarter of 2020, the ITA began to challenge or reject the Company’s Indian GST and service tax refunds in certain Indian states. In total, refunds of $28,535 have been denied or challenged by the ITA. Additional refunds may be denied. The Company is pursuing appeals of the denied refunds before relevant appellate authorities. The Company had requested these refunds pursuant to the tax exemption available for exports under the previous service tax regime as well as the current GST regime in respect of services performed by the Company in India for affiliates and clients outside of India. In denying the refunds, the ITA have taken the position that the services provided are local services, which interpretation, if correct, would make the service tax and GST exemption on exports unavailable to the Company in respect of such services. Additional potentially material challenges and assessments may result from ongoing proceedings related to service tax recovery. The Company believes that the denial of the refunds claimed pursuant to the service tax and GST exemption is incorrect and that the risk that the liability will materialize is remote. The Government of India has issued an administrative circular which supports the Company’s position, and the Company believes that the appellate authorities will reverse the previous orders denying refunds owed to the Company. Accordingly, no reserve has been provided as of September 30, 2022.

48

GENPACT LIMITED AND ITS SUBSIDIARIES

Notes to the Consolidated Financial Statements

(Unaudited)

(In thousands, except per share data and share count)

24. Commitments and contingencies (Continued)

(c) The ITA have also issued assessment orders to certain subsidiaries of the Company seeking to assess income tax on certain transactions that occurred in 2013 and 2015. The Company has received demands for potential tax claims related to these orders in an aggregate amount of $209,042, including interest through the date of the orders. This amount excludes penalties or interest accrued since the date of the orders. The Company is pursuing appeals before the relevant appellate authorities in respect of these orders. The Income Tax Appellate Tribunal of India (the “Tribunal”) has accepted the legal arguments made by the Company and ruled in favor of the Company in relation to demands of $100,589, and the corresponding assessment order has been cancelled. The ITA may appeal the Tribunal's ruling before a higher court. Based on its evaluation of the facts underlying the transactions and legal advice received on the matter, the Company believes that it is more likely than not that the Company’s position will ultimately prevail in respect of these transactions. Accordingly, no reserve has been provided as of September 30, 2022.

(d) In September 2020, the Indian Parliament approved the Code on Social Security, 2020 (the “Code”), which will impact the Company’s contributions to its defined contribution and defined benefit plans for employees based in India. The date the changes will take effect is not yet known and the rules for quantifying the financial impact have not yet been published. The Company will evaluate the impact of the Code on the Company in its financial statements for the period in which the Code becomes effective and the related rules are published.

25. Restructuring

The Company has implemented a flexible, hybrid global delivery model in line with the Company's long-term strategy that incorporates a mix of offshore, onshore, near shore, and remote working. As a result, the Company determined that certain leases and employee roles were no longer needed.

Accordingly, in the second quarter of 2022, the Company recorded a $38,815 restructuring charge relating to the abandonment of leased office premises and an employee severance charge. Of the total charge of $38,815, $21,684 was a non-cash charge (including $1,377 related to writing down of certain property, plant and equipment) recorded as other operating expense, which pertains to the abandonment of various leased office premises. The Company also recorded a severance charge of $17,131 in personnel expenses. The Company has sought out one or more third parties to sublease certain office premises from the Company, wherever applicable, instead of abandoning them. However, the Company has not been successful in such attempts, and the Company believes it is unlikely that it will be able to sublease such premises in the foreseeable future. No restructuring costs were incurred related to this restructuring plan in the third quarter of 2022.

26. Subsequent events

Dividend

On October 13, 2022, the Company announced that its Board of Directors has declared a dividend for the fourth quarter of 2022 of $0.125 per common share, which is payable on December 23, 2022 to shareholders of record as of the close of business on December 9, 2022. The declaration of any future dividends will be at the discretion of the Board of Directors and subject to Bermuda and other applicable laws.

49

Item 2. Management’s Discussion and Analysis of Financial Condition and Results of Operations

The following discussion and analysis is meant to provide material information relevant to an assessment of the financial condition and results of operations of our Company, including an evaluation of the amounts and uncertainties of cash flows from operations and from outside sources, so as to allow investors to better view our Company from management’s perspective. The following discussion should be read in conjunction with our consolidated financial statements and the related notes that appear elsewhere in this Quarterly Report on Form 10-Q and in our Annual Report on Form 10-K for the year ended December 31, 2021 and with the information under the heading “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in our Annual Report on Form 10-K for the year ended December 31, 2021. In addition to historical information, this discussion includes forward-looking statements and information that involves risks, uncertainties and assumptions, including but not limited to those listed below and under “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2021.

Special Note Regarding Forward-Looking Statements

We have made statements in this Quarterly Report on Form 10-Q (the “Quarterly Report”) in, among other sections, Part I, Item 2—“Management’s Discussion and Analysis of Financial Condition and Results of Operations” that are forward-looking statements. In some cases, you can identify these statements by forward-looking terms such as “expect,” “anticipate,” “intend,” “plan,” “believe,” “seek,” “estimate,” “could,” “may,” “shall,” “will,” “would” and variations of such words and similar expressions, or the negative of such words or similar expressions. These forward-looking statements, which are subject to risks, uncertainties and assumptions about us, may include projections of our future financial performance, which in some cases may be based on our growth strategies and anticipated trends in our business. These statements are only predictions based on our current expectations and projections about future events. There are important factors that could cause our actual results, level of activity, performance or achievements to differ materially from those expressed or implied by the forward-looking statements. In particular, you should consider the numerous risks outlined in Part I, Item 1A—“Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2021. For a discussion of risks of which we are aware in relation to the COVID-19 pandemic, see “Our business and results of operations have been adversely impacted and may in the future be adversely impacted by the COVID-19 pandemic" under Part I, Item 1A—"Risk Factors" in our Annual Report on Form 10-K for the year ended December 31, 2021. Many of the risks, uncertainties and other factors identified below have been, and may continue to be, amplified by the COVID-19 pandemic.

    Forward-looking statements we may make include, but are not limited to, statements relating to:

•our ability to retain existing clients and contracts;

•our ability to win new clients and engagements;

•our rate of employee attrition;

•the expected value of the statements of work under our master service agreements;

•our beliefs about future trends in our market;

•political, economic or business conditions in countries where we have operations or where our clients operate, including the withdrawal of the United Kingdom, or the U.K., from the European Union, or the EU, commonly known as Brexit, and uncertainty about the future relationship between the U.K. and the EU, and heightened economic and political uncertainty within and among other EU member states;

•expected spending on business process outsourcing, information technology and digital transformation services by clients;

•foreign currency exchange rates;

•the impact of inflation on our and our clients' business operations;

•our ability to convert bookings to revenue;

•our effective tax rate; and

50

•competition in our industry.

Factors that may cause actual results to differ from expected results include, among others:

•the invasion of Ukraine by Russia and the related sanctions and other measures being implemented or imposed in response thereto, or any potential expansion or escalation of the conflict or its economic disruption beyond its current scope;

•general inflationary pressures and our ability to share increased costs with our clients;

•wage increases in countries where we have operations;

•our ability to hire and retain enough qualified employees to support our operations;

•our ability to effectively price our services and maintain pricing and employee utilization rates;

•the impact of the COVID-19 pandemic on our business, results of operations and financial condition;

•our ability to develop and successfully execute our business strategies;

•our ability to comply with data protection laws and regulations and to maintain the security and confidentiality of personal and other sensitive data of our clients, employees or others;

•telecommunications or technology disruptions or breaches, natural or other disasters, or medical epidemics or pandemics, including the COVID-19 pandemic;

•our dependence on favorable policies and tax laws that may be changed or amended in a manner adverse to us or be unavailable to us in the future, including as a result of tax policy changes in India, and our ability to effectively execute our tax planning strategies;

•our dependence on revenues derived from clients in the United States and Europe and clients that operate in certain industries, such as the financial services industry;

•our ability to successfully consummate or integrate strategic acquisitions or execute divestitures;

•our ability to attract and retain clients and to develop and maintain client relationships on attractive terms;

•our ability to service our defined contribution and benefit plan payment obligations;

•the possible retrospective application of a judicial pronouncement in India regarding our defined contribution and benefit plan payment obligations;

•our relationship with the General Electric Company, or GE, and our ability to maintain relationships with former GE businesses;

•financing terms, including, but not limited to, changes in the London Interbank Offered Rate, or LIBOR, including the pending global phase-out of LIBOR, the development of alternative rates, including the Secured Overnight Financing Rate, and changes to our credit ratings;

•our ability to meet our corporate funding needs, pay dividends, renegotiate our term loan and service debt, including our ability to comply with the restrictions that apply to our indebtedness that may limit our business activities and investment opportunities;

•our ability to grow our business and effectively manage growth and international operations while maintaining effective internal controls;

•restrictions on visas for our employees traveling to North America and Europe;

•fluctuations in currency exchange rates between the currencies in which we transact business;

51

•our ability to retain senior management;

•the selling cycle for our client relationships;

•legislation in the United States or elsewhere that adversely affects demand for business process outsourcing, information technology and digital transformation services offshore;

•increasing competition in our industry;

•our ability to protect our intellectual property and the intellectual property of others;

•deterioration in the global economic environment and its impact on our clients, including the bankruptcy of our clients;

•regulatory, legislative and judicial developments, including the withdrawal of governmental fiscal incentives;

•the international nature of our business;

•technological innovation;

•our ability to derive revenues from new service offerings and acquisitions; and

•unionization of any of our employees.

Although we believe the expectations reflected in the forward-looking statements are reasonable at the time they are made, we cannot guarantee future results, level of activity, performance or achievements. Achievement of future results is subject to risks, uncertainties, and potentially inaccurate assumptions. Should known or unknown risks or uncertainties materialize, or should underlying assumptions prove inaccurate, actual results could differ materially from past results and those anticipated, estimated or projected. You should bear this in mind as you consider forward-looking statements. We undertake no obligation to update any of these forward-looking statements after the date of this filing to conform our prior statements to actual results or revised expectations. You are advised, however, to consult any further disclosures we make on related subjects in our Form 10-K, Form 10-Q and Form 8-K reports to the Securities and Exchange Commission (the “SEC”).

Continued impact of COVID-19 on our business and results of operations

The COVID-19 pandemic continues to impact the global economy and the markets in which we operate. In the nine months ended September 30, 2022, the pandemic had an insignificant impact on our results. Our Global Leadership Council continues to coordinate and oversee our actions in response to the COVID-19 pandemic.

We will continue to assess the impact of the COVID-19 pandemic on the Company and respond accordingly. The ultimate impact of COVID-19 on our business and the industry in which we operate remains unknown and unpredictable. Our past results may not be indicative of our future performance, and our financial results in future periods, including but not limited to net revenues, income from operations, income from operations margin, net income and earnings per share, may differ materially from historical trends. The extent of the impact of the COVID-19 pandemic on our business will depend on a number of factors, including but not limited to the duration and severity of the pandemic; future variants or subvariants of the COVID-19 virus and the severity of such variants or subvariants; rates of vaccination and the availability and effectiveness of vaccines, including booster shots, and treatments for COVID-19 globally; the macroeconomic impact of the spread of the virus, including the possibility of prolonged decreases in spending on the types of services we provide, deterioration of our clients’ credit, or reduced economic activity; and related government stimulus measures. We are currently unable to predict the full impact that the COVID-19 pandemic will have on our results from operations, financial condition, liquidity and cash flows due to numerous uncertainties, including with respect to the factors listed above. In addition, some of our expenses are less variable in nature and do not closely correlate with revenues, which may lead to a decrease in our profitability.

Impact of Russia’s Military Action in Ukraine on our Business

In February 2022, Russian forces launched significant military action against Ukraine, which has resulted in conflict and disruptions in the region. In response to this action taken by Russia, the United States, the United Kingdom and the

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European Union governments, among others, have imposed various sanctions and export-control measures, including comprehensive financial sanctions, targeted at Russia or designated individuals and entities with business interests and/or government connections to Russia or those involved in Russian military activities. Governments have also enhanced export controls and trade sanctions targeting Russia’s import of goods. In the event these geopolitical tensions fail to improve or deteriorate, additional governmental sanctions and measures may be enacted.

It is not possible to predict the broader consequences of the conflict, including related geopolitical tensions. The invasion and retaliatory actions taken by the United States and other countries in respect thereof, as well as any counter measures or retaliatory actions by Russia in response, have in certain cases caused and are likely to continue to cause supply chain disruption and inflation, regional instability, geopolitical shifts and could materially adversely affect global trade, currency exchange rates, regional economies and the global economy. While we do not have any operations in Russia or Ukraine, it is difficult to anticipate the impact of any of the foregoing on our business or our clients' businesses, and the conflict and actions taken in response to the conflict could increase our costs, disrupt our supply chain, impair our ability to raise additional capital when needed on acceptable terms, if at all, or otherwise adversely affect our business, financial condition and results of operations. To date, we do not believe Russia’s military action in Ukraine and governmental actions in response thereto have had a material impact on our business, financial position or operations. We continue to monitor the situation closely.

For additional information about the risks we face in relation to the COVID-19 pandemic and Russia's invasion of Ukraine, see Part I, Item 1A—“Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2021.

Overview

We are a global professional services firm that makes business transformation real. We drive digital-led innovation and run digitally-enabled intelligent operations for our clients, guided by our experience running thousands of processes for hundreds of Fortune Global 500 clients. We have over 117,700 employees serving clients in key industry verticals from more than 30 countries. Our registered office is located at Canon’s Court, 22 Victoria Street, Hamilton HM 12, Bermuda.

In the quarter ended September 30, 2022, we recorded net revenues of $1,111.0 million, of which $509.7 million, or 45.9%, was from Data-Tech-AI services, with the remaining 601.3 million, or 54.1%, from Digital Operations services.

Certain Acquisitions

On December 31, 2021, we acquired 100% of the outstanding equity/limited liability company interests in Hoodoo Digital, LLC, a Utah limited liability company, for total purchase consideration of $66.7 million. This amount represents cash consideration of $64.4 million, net of cash acquired of $2.3 million. This acquisition furthers our strategy to fuse experience and process innovation to help clients drive end-to-end digital transformation. Hoodoo’s expertise with Adobe Experience Manager and other Adobe applications complements our existing end-to-end client solution that seamlessly integrates digital content, e-commerce, data analytics, and marketing operations. Goodwill arising from the acquisition amounting to $46.0 million has been allocated among our three reporting units as follows: Financial Services in the amount of $4.3 million, Consumer and Healthcare in the amount of $7.3 million and High Tech and Manufacturing in the amount of $34.4 million, using a relative fair value allocation method. Goodwill arising from this acquisition is deductible for income tax purposes and represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with our existing operations.

On December 31, 2020, we acquired 100% of the outstanding equity interests in Enquero Inc, a California corporation, and certain affiliated entities in India, the Netherlands and Canada (collectively referred to as “Enquero”) for total purchase consideration of $148.8 million. This amount represents cash consideration of $137.2 million, net of cash acquired of $11.6 million. This acquisition increased the scale and depth of our data and analytics capabilities, enhancing our ability to accelerate the digital transformation journeys of our clients through cloud technologies and advanced data analytics. Goodwill arising from the acquisition amounting to $87.9 million has been allocated among our three reporting units as follows: Financial Services in the amount of $2.6 million, Consumer and Healthcare in the amount of $22.5 million and High Tech and Manufacturing in the amount of $62.7 million, using a relative fair value allocation method. Goodwill arising from this acquisition is not deductible for income tax purposes and represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with our existing operations.

On October 5, 2020, we acquired 100% of the outstanding equity/limited liability company interests in SomethingDigital.Com LLC, a New York limited liability company, for total purchase consideration of $57.5 million. This amount represents cash consideration of $56.1 million, net of cash acquired of $1.4 million. This acquisition supported our strategy to integrate experience and process innovation to help clients on their digital transformation journeys and

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expanded on our existing experience capabilities to support end-to-end digital commerce solutions, both business-to-business and business-to-consumer. Additionally, this acquisition expanded our capabilities into Magento Commerce, which powers Adobe Commerce Cloud, and Shopify Plus, a cloud-based-ecommerce platform for high-volume merchants. Goodwill arising from the acquisition amounting to $36.9 million has been allocated among two of our reporting units as follows: Consumer and Healthcare in the amount of $30.4 million and High Tech and Manufacturing in the amount of $6.6 million, using a relative fair value allocation method. Of the total goodwill arising from this acquisition, $35.1 million is deductible for income tax purposes. The goodwill represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with our existing operations.

On November 12, 2019, we acquired 100% of the outstanding equity/limited liability company interests in Rightpoint Consulting, LLC, an Illinois limited liability company, and certain affiliated entities in the United States and India (collectively referred to as “Rightpoint”) for total purchase consideration of $270.7 million. This amount includes cash consideration of $268.2 million, net of cash acquired of $2.5 million. This acquisition expanded our capabilities in improving customer experience and strengthens our reputation as a thought leader in this space. The securities purchase agreement provided certain of the selling equity holders the option to elect to either (a) receive 100% consideration in cash at the closing date for their limited liability company interests and vested options or (b) “roll over” and retain 25% of their Rightpoint limited liability company interests and vested options and receive consideration in cash at closing for the remaining 75% of their Rightpoint limited liability company interests and vested options. Certain selling equity holders elected to receive deferred, variable earnout consideration with an estimated value of $21.5 million over the three-year rollover period, which is included in the purchase consideration. The amount of deferred consideration ultimately payable to the rollover sellers will be based on the future revenue multiple of the acquired business. Goodwill arising from the acquisition amounting to $177.2 million has been allocated among our three reporting units as follows: Financial Services in the amount of $17.0 million, Consumer and Healthcare in the amount of $43.0 million and High Tech and Manufacturing in the amount of $117.2 million, using a relative fair value allocation method. Of the total goodwill arising from this acquisition, $91.9 million is deductible for income tax purposes. The goodwill primarily represents the acquired capabilities and other benefits expected to result from combining the acquired operations with our existing operations.    

Critical Accounting Policies and Estimates

For a description of our critical accounting policies and estimates, see Note 2—“Summary of significant accounting policies” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above, as well as Part II, Item 7—“Management’s Discussion and Analysis of Financial Condition and Results of Operations—Critical Accounting Policies and Estimates” and Note 2—“Summary of significant accounting policies” under Part IV, Item 15—“Exhibits and Financial Statement Schedules” in our Annual Report on Form 10-K for the year ended December 31, 2021. These have been no material changes to our critical accounting policies and estimates during the nine months ended September 30, 2022 from those described in our Annual Report on Form 10-K for the year ended December 31, 2021.

Due to rounding, the numbers presented in the tables included in this “Item 2—Management’s Discussion and Analysis of Financial Condition and Results of Operations” may not add up precisely to the totals provided.

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Results of Operations

The following table sets forth certain data from our consolidated statements of income for the three and nine months ended September 30, 2021 and 2022.

													Percentage Change Increase/(Decrease)
	Three months ended September 30,						Nine months ended September 30,						Three months ended September 30,		Nine months ended September 30,
	2021			2022			2021			2022			2022 vs. 2021		2022 vs. 2021
	(dollars in millions)
Data-Tech-AI	$	428.8		$	509.7		$	1,208.5		$	1,465.0		18.9	%	21.2	%
Digital Operations	586.9			601.3			1,741.4			1,803.6			2.4	%	3.6	%
Total net revenues	$	1,015.7		$	1,111.0		$	2,949.9		$	3,268.6		9.4	%	10.8	%
Cost of revenue	653.7			717.2			1,887.6			2,117.4			9.7	%	12.2	%
Gross profit	362.1			393.8			1,062.3			1,151.2			8.8	%	8.4	%
Gross profit margin	35.6		%	35.4		%	36.0		%	35.2		%
Operating expenses
Selling, general and administrative expenses	216.0			231.4			620.9			701.8			7.2	%	13.0	%
Amortization of acquired intangible assets	13.9			10.6			44.6			32.8			(23.7)	%	(26.5)	%
Other operating (income) expense, net	(0.1)			20.9			(0.2)			42.2			NM*		NM*
Income from operations	132.3			130.8			397.1			374.4			(1.1)	%	(5.7)	%
Income from operations as a percentage of net revenues	13.0		%	11.8		%	13.5		%	11.5		%
Foreign exchange gains (losses), net	2.7			3.9			11.5			9.3			41.5	%	(19.2)	%
Interest income (expense), net	(12.8)			(13.4)			(38.2)			(36.7)			5.0	%	(3.9)	%
Other income (expense), net	1.5			(0.2)			9.0			(4.9)			(115.9)	%	(154.7)	%
Income before income tax expense	123.7			121.1			379.4			342.1			(2.2)	%	(9.8)	%
Income tax expense	21.4			25.2			83.0			78.4			18.2	%	(5.5)	%
Net income	$	102.4		$	95.8		$	296.4		$	263.7		(6.4)	%	(11.0)	%
Net income as a percentage of net revenues	10.1		%	8.6		%	10.0		%	8.1		%

*Not Meaningful

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Three Months Ended September 30, 2022 Compared to the Three Months Ended September 30, 2021

Net revenues. Our net revenues were $1,111.0 million in the third quarter of 2022, up $95.3 million, or 9.4%, from $1,015.7 million in the third quarter of 2021. The growth in our net revenues was primarily driven by strong demand for our Data-Tech-AI services, as well as continued steady performance in our Digital Operations services.

Adjusted for foreign exchange, primarily the impact of changes in the value of the Japanese yen, Australian dollar, euro and U.K. pound sterling against the U.S. dollar, our net revenues grew 12.3% in the third quarter of 2022 compared to the third quarter of 2021 on a constant currency1 basis. We provide information about our revenue growth on a constant currency1 basis so that our revenue may be viewed without the impact of foreign currency exchange rate fluctuations, thereby facilitating period-to-period comparisons of our business performance. Total net revenues on a constant currency1 basis are calculated by restating current-period activity using the prior fiscal period’s foreign currency exchange rates and adjusted for hedging gains/losses.

Our average headcount increased by 10.5% to approximately 116,400 in the third quarter of 2022 from approximately 105,300 in the third quarter of 2021.

	Three months ended  September 30,				Percentage Change Increase/(Decrease)
	2021		2022		2022 vs. 2021
	(dollars in millions)
Data-Tech-AI	$	428.8	$	509.7	18.9	%
Digital Operations	586.9		601.3		2.4	%
Total net revenues	$	1,015.7	$	1,111.0	9.4	%

Net revenues from Data-Tech-AI services in the third quarter of 2022 were $509.7 million, up $80.9 million, or 18.9%, from $428.8 million in the third quarter of 2021. This increase was largely driven by continued growth in our cloud-based data solutions and analytics solutions across our focus areas of supply chain management, sales and commercial, and risk management in the third quarter of 2022 compared to the third quarter of 2021.

Net revenues from Digital Operations services in the third quarter of 2022 were $601.3 million, up $14.4 million, or 2.4%, from $586.9 million in the third quarter of 2021, primarily due to deal ramp-ups from existing contracts and recent wins.

Revenues by segment were as follows:

 

	Three months ended  September 30,				Percentage Change Increase/(Decrease)
	2021		2022		2022 vs. 2021
	(dollars in millions)
Financial Services	$	258.5	$	303.8	17.5	%
Consumer and Healthcare	388.1		412.8		6.4	%
High Tech and Manufacturing	366.7		425.3		16.0	%
Total reportable segment	1,013.3		1,142.0		12.7	%
Others	2.4		(30.9)		NM*
Net revenues	1,015.7		1,111.0		9.4	%
Business held for sale	—		(3.9)		(100.0)	%
Net revenues (excluding business held for sale)	$	1,015.7	$	1,107.1	9.0	%

*Not Meaningful

1 Revenue growth on a constant currency basis is a non-GAAP measure and is calculated by restating current-period activity using the prior fiscal period’s foreign currency exchange rates adjusted for hedging gains/losses in such period.

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Net revenues from our Financial Services segment increased by 17.5% in the third quarter of 2022 compared to the third quarter of 2021, largely due to continued strong demand for our risk management services from both traditional banks and other financial services clients, leveraging data and analytics. Net revenues from our Consumer and Healthcare segment increased by 6.4% in the third quarter of 2022 compared to the third quarter of 2021, largely driven by Data-Tech-AI services, sales and commercial services and supply chain management engagements, as well as revenues from Hoodoo Digital, LLC, which we acquired in the fourth quarter of 2021. Net revenues from our High Tech and Manufacturing segment increased by 16.0% in the third quarter of 2022 compared to the third quarter of 2021, largely driven by sales and commercial services, supply chain management services and finance and accounting engagements with both new and existing clients, as well as revenues from Hoodoo Digital, LLC, which we acquired in the fourth quarter of 2021. Net revenues from "Others" in the table above primarily represents the impact of foreign exchange fluctuations, which is not allocated to our segments for management’s internal reporting purposes. Net revenues from "Business held for sale" in the table above represents revenues from a business classified as held for sale with effect from April 1, 2022 as part of a series of actions we are taking to focus our business on emerging solutions where we see the greatest opportunities for growth and to deprioritize assets that no longer fit with our long-term strategy. For additional information, see Note 8—“Assets and liabilities held for sale” and Note 19—“Segment reporting” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

Cost of revenue. Cost of revenue was $717.2 million in the third quarter of 2022, up $63.5 million, or 9.7%, from $653.7 million in the third quarter of 2021. The increase in cost of revenue in the third quarter of 2022 compared to the third quarter of 2021 was primarily due to (i) an increase in our operational headcount to support revenue growth, (ii) higher talent replacement costs as well as wage inflation and (iii) higher travel related expenses. This increase was partially offset by a decrease in depreciation and amortization expenses in the third quarter of 2022 compared to the third quarter of 2021.

Gross margin. Our gross margin decreased from 35.6% in the third quarter of 2021 to 35.4% in the third quarter of 2022. The decrease in gross margin was primarily due to higher personnel expenses, higher talent replacement costs, higher wage inflation and higher travel related expenses, partially offset by a decrease in depreciation and amortization expenses and increased productivity due to improved utilization of our Data-Tech-AI resources in the third quarter of 2022 compared to the third quarter of 2021.

Selling, general and administrative expenses (SG&A). SG&A expenses as a percentage of total net revenues decreased from 21.3% in the third quarter of 2021 to 20.8% in the third quarter of 2022. SG&A expenses were $231.4 million in the third quarter of 2022, up $15.5 million, or 7.2%, from the third quarter of 2021. The increase in SG&A expenses was primarily due to higher sales and marketing expenses, an increase in research and development costs related to cloud-based offerings and other prioritized service lines, increased travel related expenses and increased staffing as well as wage inflation in the third quarter of 2022 compared to the third quarter of 2021, partially offset by operating leverage.

Amortization of acquired intangibles. Amortization of acquired intangibles was $10.6 million in the third quarter of 2022, down $3.3 million, or 23.7%, from the third quarter of 2021. This decrease was primarily due to the completion of useful lives of intangibles acquired in prior periods, partially offset by amortization expense related to Hoodoo Digital, LLC, which we acquired in the fourth quarter of 2021.

Other operating (income) expense, net. Other operating expense (net of income) was $20.9 million in the third quarter of 2022, compared to other operating income (net of expense) of $0.1 million in the third quarter of 2021. The change in other operating income/expense was primarily due to an impairment charge of $21.4 million in the third quarter of 2022 related to assets classified as held for sale, while no corresponding charge was recorded in the third quarter of 2021. For additional information, see Note 8—“Assets and liabilities held for sale” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

Income from operations. As a result of the foregoing factors, income from operations as a percentage of total net revenues decreased from 13.0% in the third quarter of 2021 to 11.8% in the third quarter of 2022. Income from operations decreased by $1.4 million from $132.3 million in the third quarter of 2021 to $130.8 million in the third quarter of 2022, primarily due to higher SG&A expenses and an impairment charge on assets classified as held for sale, as discussed above, partially offset by lower amortization of acquired intangible assets in the third quarter of 2022 compared to the third quarter of 2021. For additional information, see Note 8—“Assets and liabilities held for sale” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

Foreign exchange gains (losses), net. We recorded a net foreign exchange gain of $3.9 million in the third quarter of 2022 compared to $2.7 million in the third quarter of 2021. The gain in the third quarter of 2022 resulted primarily from the depreciation of the Indian rupee against the U.S. dollar. The gain in the third quarter of 2021 resulted primarily from

57

gains on fair value hedges, partially offset by losses on remeasurement resulting from the appreciation of the Indian rupee against the U.S. dollar during the third quarter of 2021.

Interest income (expense), net.  Our interest expense (net of interest income) was $13.4 million in the third quarter of 2022, up $0.6 million from $12.8 million in the third quarter of 2021. Our interest expense was flat at $14.8 million in the third quarters of both 2022 and 2021. Our interest income decreased from $2.1 million in the third quarter of 2021 to $1.4 million in the third quarter of 2022. This decrease was primarily due to lower interest income in India. The weighted average rate of interest on our debt, including the net impact of interest rate swaps, increased from 2.9% in the third quarter of 2021 to 3.0% in the third quarter of 2022.

Other income (expense), net. Our other expense (net of income) was $0.2 million in the third quarter of 2022 compared to other income (net of expense) of $1.5 million in the third quarter of 2021. This change was primarily due to losses on changes in the fair value of assets in our deferred compensation plan in the third quarter of 2022 compared to gains on changes in the fair value of assets in our deferred compensation plan the third quarter of 2021.

Income tax expense. Our income tax expense was $25.2 million in the third quarter of 2022, up from $21.4 million in the third quarter of 2021, representing an effective tax rate (“ETR”) of 20.8% in the third quarter of 2022, up from 17.3% in the third quarter of 2021. The increase in our ETR was primarily due to a lower mix of benefits recorded in the third quarter of 2022 compared to the third quarter of 2021.

Net income. As a result of the foregoing factors, net income as a percentage of total net revenues was 8.6% in the third quarter of 2022, down from 10.1% in the third quarter of 2021. Net income decreased from $102.4 million in the third quarter of 2021 to $95.8 million in the third quarter of 2022, primarily due to an impairment charge on assets classified as held for sale, as discussed above. For additional information, see Note 8—“Assets and liabilities held for sale” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

Adjusted income from operations. Adjusted income from operations (“AOI”) increased by $19.9 million from $168.9 million in the third quarter of 2021 to $188.8 million in the third quarter of 2022. Our AOI margin increased from 16.6% in the third quarter of 2021 to 17.1% in the third quarter of 2022, largely due to growth-related operating leverage and the impact of our recent cost containment initiatives, partially offset by higher sales and marketing expenses and travel related expenses in the third quarter of 2022 compared to the third quarter of 2021. In calculating our AOI margin for the third quarter of 2022, we adjusted total net revenues to exclude revenues of $3.9 million from the business designated as held for sale.

AOI is a non-GAAP measure and is not based on any comprehensive set of accounting rules or principles and should not be considered a substitute for, or superior to, financial measures calculated in accordance with GAAP, and may be different from non-GAAP financial measures used by other companies. We believe that presenting AOI together with our reported results can provide useful supplemental information to our investors and management regarding financial and business trends relating to our financial condition and results of operations. A limitation of using AOI versus net income calculated in accordance with GAAP is that AOI excludes certain recurring costs and certain other charges, namely stock-based compensation and amortization of acquired intangibles. We compensate for this limitation by providing specific information on the GAAP amounts excluded from AOI.

We calculate AOI as net income, excluding (i) stock-based compensation, (ii) amortization and impairment of acquired intangible assets, (iii) acquisition-related expenses excluded in the period in which an acquisition is consummated, (iv) foreign exchange (gains)/losses, (v) any loss or gain from businesses held for sale, including impairment charges, (vi) restructuring expenses, (vii) interest (income) expense, and (viii) income tax expense, as we believe that our results after taking into account these adjustments more accurately reflect our ongoing operations. For additional information, see Note 19—“Segment reporting” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

During the second quarter of 2022, management approved a plan to divest a business within our Consumer and Healthcare segment. It is our intention to complete the sale of this business by June 2023. As a result, we have classified the assets and liabilities of this business as held for sale and have recorded net revenues and a loss of $3.9 million and $7.1 million, respectively, for the third quarter of 2022. We also recorded an impairment charge of $21.4 million in the third quarter of 2022 on assets classified as held for sale. The loss and impairment charge were excluded from AOI in the third quarter of 2022. There was no corresponding loss or impairment charge in the third quarter of 2021, as this business was not designated as held for sale during such period. For additional information, see Note 8— "Assets and liabilities held for sale" and Note 19—“Segment reporting” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

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The following table shows the reconciliation of AOI to net income, the most directly comparable GAAP measure, for the three months ended September 30, 2021 and 2022:

 

	Three months ended September 30,
	2021		2022
	(dollars in millions)
Net income	$	102.4	$	95.8
Foreign exchange (gains) losses, net	(2.7)		(3.9)
Interest (income) expense, net	12.8		13.4
Income tax expense	21.4		25.2
Stock-based compensation	21.5		19.2
Amortization and impairment of acquired intangible assets	13.7		10.5
Loss relating to business held for sale	—		7.1
Impairment charge on assets classified as held for sale	—		21.4
Adjusted income from operations	$	168.9	$	188.8

The following table sets forth our AOI by segment for the three months ended September 30, 2021 and 2022:

 

	Three months ended September 30,				Percentage Change Increase/(Decrease)
	2021		2022		2022 vs. 2021
	(dollars in millions)
Financial Services	$	32.5	$	41.0	26.1	%
Consumer and Healthcare	63.7		49.6		(22.1)	%
High Tech and Manufacturing	68.3		69.6		1.9	%
Total reportable segment	164.5		160.2		(2.6)	%
Others	4.5		21.6		NM*
Total	168.9		181.8		7.6	%
Loss relating to business held for sale	—		7.1		100.0	%
Adjusted income from operations	$	168.9	$	188.8	11.8	%

*Not Meaningful

AOI of our Financial Services segment increased to $41.0 million in the third quarter of 2022 from $32.5 million in the third quarter of 2021, primarily due to higher revenues and improved efficiency, partially offset by higher talent replacement costs as well as wage inflation. AOI of our Consumer and Healthcare segment decreased to $49.6 million in the third quarter of 2022 from $63.7 million in the third quarter of 2021, largely due to higher sales costs, higher talent replacement costs and the impact of wage inflation, partially offset by higher revenues. AOI of our High Tech and Manufacturing segment increased to $69.6 million in the third quarter of 2022 from $68.3 million in the third quarter of 2021, primarily driven by higher revenues, partially offset by higher talent replacement costs as well as wage inflation. AOI for “Others” in the table above primarily represents the impact of foreign exchange fluctuations, adjustment of allowances for credit losses and over- or under-absorption of overheads, none of which is allocated to any individual segment for management's internal reporting purposes. AOI for "Business held for sale" in the table above primarily represents the loss attributable to a business classified as held for sale. See Note 19—“Segment reporting” and Note 8—"Assets and liabilities held for sale" under Part I, Item 1— “Unaudited Consolidated Financial Statements” above.

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Nine months ended September 30, 2022 Compared to the Nine months ended September 30, 2021

Net revenues. Our net revenues were $3,268.6 million in the nine months ended September 30, 2022, up $318.7 million, or 10.8%, from $2,949.9 million in the nine months ended September 30, 2021. The growth in our net revenues was from both Data-Tech-AI and Digital Operations services.

Adjusted for foreign exchange, primarily the impact of changes in the value of the Japanese yen, Australian dollar, euro and U.K. pound sterling against the U.S. dollar, our net revenues grew 12.9% in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021 on a constant currency2 basis. Revenue growth on a constant currency2 basis is a non-GAAP measure. We provide information about our revenue growth on a constant currency2 basis so that our revenue may be viewed without the impact of foreign currency exchange rate fluctuations, thereby facilitating period-to-period comparisons of our business performance. Total net revenues on a constant currency2 basis are calculated by restating current-period activity using the prior fiscal period’s foreign currency exchange rates and adjusted for hedging gains/losses.

Our average headcount increased by 13.1% to approximately 114,800 in the nine months ended September 30, 2022 from approximately 101,500 in the nine months ended September 30, 2021.

	Nine months ended September 30,				Percentage Change Increase/(Decrease)
	2021		2022		2022 vs. 2021
	(dollars in millions)
Data-Tech-AI	$	1,208.5	$	1,465.0	21.2	%
Digital Operations	1,741.4		1,803.6		3.6	%
Total net revenues	$	2,949.9	$	3,268.6	10.8	%

Net revenues from Data-Tech-AI services in the nine months ended September 30, 2022 were $1,465.0 million, up $256.5 million, or 21.2%, from $1,208.5 million in the nine months ended September 30, 2021. This increase was largely driven by continued growth in our cloud-based data solutions across our focus areas of supply chain management, sales and commercial, and risk management in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021.

Net revenues from Digital Operations services in the nine months ended September 30, 2022 were $1,803.6 million, up $62.2 million, or 3.6%, from $1,741.4 million in the nine months ended September 30, 2021, primarily due to increased deal ramp-ups from existing contracts and new wins.

2 Revenue growth on a constant currency basis is a non-GAAP measure and is calculated by restating current-period activity using the prior fiscal period’s foreign currency exchange rates adjusted for hedging gains/losses in such period.

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Revenues by segment were as follows:

 

	Nine months ended September 30,				Percentage Change Increase/(Decrease)
	2021		2022		2022 vs. 2021
	(dollars in millions)
Financial Services	$	750.6	$	872.6	16.3	%
Consumer and Healthcare	1,101.2		1,223.3		11.1	%
High Tech and Manufacturing	1,081.8		1,225.7		13.3	%
Total reportable segment	2,933.5		3,321.6		13.2	%
Others	16.4		(53.0)		NM*
Net revenues	2,949.9		3,268.6		10.8	%
Business held for sale	—		(8.8)		(100.0)	%
Net revenues (excluding business held for sale)	$	2,949.9	$	3,259.8	10.5	%

*Not Meaningful

Net revenues from our Financial Services segment increased by 16.3% in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021, largely due to continued strong demand for our risk management services from both traditional banks and other financial services clients, leveraging data and analytics. Net revenues from our Consumer and Healthcare segment increased by 11.1% in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021, largely driven by sales and commercial services and supply chain management engagements as well as revenues from Hoodoo Digital, LLC, which we acquired in the fourth quarter of 2021. Net revenues from our High Tech and Manufacturing segment increased by 13.3% in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021, largely driven by supply chain management and finance and accounting engagements with both new and existing clients, as well as revenues from Hoodoo Digital, LLC, which we acquired in the fourth quarter of 2021. Net revenues from “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to our segments for management’s internal reporting purposes. Net revenues from "Business held for sale" in the table above represents revenues from a business classified as held for sale with effect from April 1, 2022 as part of a series of actions we are taking to focus our business on emerging solutions where we see the greatest opportunities for growth and to deprioritize assets that no longer fit with our long-term strategy. For additional information, see Note 8—“Assets and liabilities held for sale” and Note 19—“Segment reporting” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

Cost of revenue. Cost of revenue was $2,117.4 million in the nine months ended September 30, 2022, up $229.8 million, or 12.2%, from $1,887.6 million in the nine months ended September 30, 2021. The increase in our cost of revenue in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021 was primarily due to (i) an increase in our operational headcount to support revenue growth, (ii) higher talent replacement cost as well as wage inflation, and (iii) higher travel related expenses. This increase was partially offset by (i) lower depreciation and amortization expense, (ii) lower facilities maintenance expenses and (iii) lower communication expenses. We also recorded an employee severance charge as part of the restructuring we undertook in the nine months ended September 30, 2022, while no corresponding charge was recorded in the nine months ended September 30, 2021. For additional information, see Note 25—“Restructuring” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

Gross margin. Our gross margin decreased from 36.0% in the nine months ended September 30, 2021 to 35.2% in the nine months ended September 30, 2022. Excluding the impact of an employee severance charge of $8.4 million, gross margin was 35.5% in the nine months ended September 30, 2022. The decrease in gross margin, excluding the impact of an employee severance charge, was primarily due to higher personnel expenses, higher talent replacement costs and wage inflation, and higher travel related expenses in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021.

Selling, general and administrative expenses (SG&A). SG&A expenses as a percentage of total net revenues increased from 21.0% in the nine months ended September 30, 2021 to 21.5% in the nine months ended September 30, 2022. Excluding the impact of an employee severance charge of $8.7 million, SG&A expenses as a percentage of total net revenues were 21.2% in the nine months ended September 30, 2022. SG&A expenses were $701.8 million in the nine months ended September 30, 2022, up $81.0 million from $620.9 million in the nine months ended September 30, 2021.

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The increase in SG&A expenses, excluding the impact of an employee severance charge, was primarily due to higher sales and marketing expenses, increased investments to support increased revenues, an increase in research and development costs related to cloud-based offerings and other prioritized service lines, travel related expenses and increased staffing, as well as wage inflation in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021, partially offset by operational leverage.

Amortization of acquired intangibles. Amortization of acquired intangibles was $32.8 million in the nine months ended September 30, 2022, down $11.8 million, or 26.5%, from the nine months ended September 30, 2021. This decrease was primarily due to the completion of the useful lives of intangibles acquired in prior periods, partially offset by amortization expense related to Hoodoo Digital, LLC, which we acquired in the fourth quarter of 2021.

Other operating (income) expense, net. Other operating expense (net of income) was $42.2 million in the nine months ended September 30, 2022 compared to other operating income (net of expense) of $0.2 million in the nine months ended September 30, 2021. The change in other operating expense/income was due to a $20.3 million write-down related to the abandonment of various office premises and a $1.4 million write-down related to tangible assets, both of which were taken as part of a restructuring in the nine months ended September 30, 2022. We also recorded an impairment charge of $21.4 million in the nine months ended September 30, 2022 related to assets classified as held for sale, while no corresponding charges were recorded in the nine months ended September 30, 2021. For additional information, see Note 8—“Assets and liabilities held for sale” and Note 25—“Restructuring” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

Income from operations. As a result of the foregoing factors, income from operations as a percentage of total net revenues decreased from 13.5% in the nine months ended September 30, 2021 to 11.5% in the nine months ended September 30, 2022. Income from operations decreased by $22.7 million from $397.1 million in the nine months ended September 30, 2021 to $374.4 million in the nine months ended September 30, 2022, primarily due to an impairment charge on assets classified as held for sale and the restructuring discussed above. For additional information, see Note 8—“Assets and liabilities held for sale” and Note 25—“Restructuring” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

Foreign exchange gains (losses), net. We recorded a net foreign exchange gain of $9.3 million in the nine months ended September 30, 2022, compared to $11.5 million in the nine months ended September 30, 2021. The gain in each of the nine month periods ended September 30, 2022 and 2021 resulted primarily from the depreciation of the Indian rupee against the U.S. dollar.

Interest income (expense), net. Our interest expense (net of interest income) was $36.7 million in the nine months ended September 30, 2022, down $1.5 million from $38.2 million in the nine months ended September 30, 2021, primarily due to a $2.0 million decrease in interest expense, offset by a $0.5 million decrease in interest income. The decrease in interest expense was largely due to the repayment of our $350 million aggregate principal amount of 3.70% senior notes issued in March 2017, partially offset by a higher outstanding balance and higher average London Interbank Offered Rate ("LIBOR")-based rate on our revolving credit facility in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021, which we discuss in the section titled “Liquidity and Capital Resources—Financial Condition” below. The weighted average rate of interest on our debt, including the net impact of interest rate swaps, was 2.9% in each of the nine months ended September 30, 2022 and 2021.

Other income (expense), net. Our other expense (net of income) was $4.9 million in the nine months ended September 30, 2022 compared to other income (net of expense) of $9.0 million in the nine months ended September 30, 2021. This change was largely attributable to losses on changes in the fair value of assets in our deferred compensation plan in the nine months ended September 30, 2022 compared to gains on changes in the fair value of assets in our deferred compensation plan in the nine months ended September 30, 2021 and the settlement of certain pre-GE divestiture related tax liabilities in the nine months ended September 30, 2021, for which we were indemnified by GE.

Income tax expense. Our income tax expense was $78.4 million in the nine months ended September 30, 2022, down from $83.0 million in the nine months ended September 30, 2021, due to lower pre-tax income, representing an ETR of 22.9% in the nine months ended September 30, 2022, up from 21.9% in the nine months ended September 30, 2021. The increase in our ETR was primarily due to a lower mix of benefits recorded in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021.

Net income. As a result of the foregoing factors, net income as a percentage of total net revenues was 8.1% in the nine months ended September 30, 2022, down from 10.0% in the nine months ended September 30, 2021. Net income decreased by $32.7 million from $296.4 million in the nine months ended September 30, 2021 to $263.7 million in the nine months ended September 30, 2022, primarily due to lower gross margins, an impairment charge on assets classified

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as held for sale and the restructuring discussed above. For additional information, see note 8—“Assets and liabilities held for sale” and Note 25—“Restructuring” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

Adjusted income from operations. Adjusted income from operations (“AOI”) increased by $23.0 million from $508.6 million in the nine months ended September 30, 2021 to $531.6 million in the nine months ended September 30, 2022. Our AOI margin decreased to 16.3% in the nine months ended September 30, 2022 from 17.2% in the nine months ended September 30, 2021. The decrease in AOI margin was due to lower gross margins, higher sales and marketing expenses, an increase in investments in research and development related to cloud-based offerings and other prioritized service lines and increased travel related expenses in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021. In calculating our AOI margin for the nine months ended September 30, 2022, we adjusted total net revenues to exclude revenues of $8.8 million from the business designated as held for sale.

AOI is a non-GAAP measure and is not based on any comprehensive set of accounting rules or principles and should not be considered a substitute for, or superior to, financial measures calculated in accordance with GAAP, and may be different from non-GAAP financial measures used by other companies. We believe that presenting AOI together with our reported results can provide useful supplemental information to our investors and management regarding financial and business trends relating to our financial condition and results of operations. A limitation of using AOI versus net income calculated in accordance with GAAP is that AOI excludes certain recurring costs and certain other charges, namely stock-based compensation and amortization of acquired intangibles. We compensate for this limitation by providing specific information on the GAAP amounts excluded from AOI.

We calculate AOI as net income, excluding (i) stock-based compensation, (ii) amortization and impairment of acquired intangible assets, (iii) acquisition-related expenses excluded in the period in which an acquisition is consummated, (iv) foreign exchange (gain)/loss, (v) restructuring expenses, (vi) any loss or gain on businesses held for sale, including impairment charges, (vii) interest (income) expense, and (viii) income tax expense, as we believe that our results after taking into account these adjustments more accurately reflect our ongoing operations. For additional information, see Note 19—“Segment reporting” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

During the nine months ended September 30, 2022, we carried out certain restructuring activities in line with our long-term strategy to implement a flexible, hybrid global delivery model that incorporates a mix of offshore, onshore, near shore, and remote working. As a result, we determined that certain leases and employee roles were unnecessary. Accordingly, we took a restructuring charge of $38.8 million, which was excluded from AOI in the nine months ended September 30, 2022. No corresponding charge was recorded in the nine months ended September 30, 2021. For additional information, see Note 25—“Restructuring” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

During the nine months ended September 30, 2022, management approved a plan to divest a business within our Consumer and Healthcare segment. It is our intention to complete the sale of this business by June 2023. As a result, we have classified the assets and liabilities of this business as held for sale and have recorded net revenues and loss of $8.8 million and $14.3 million, respectively, for the nine months ended September 30, 2022. We also recorded an impairment charge of $21.4 million on assets classified as held for sale for the nine months ended September 30, 2022. The loss and impairment charge were excluded from AOI in the nine months ended September 30, 2022, and there were no corresponding loss and impairment charge to exclude in the nine months ended September 30, 2021, as this business was not designated as held for sale during such period. For additional information, see Note 8—"Assets and liabilities held for sale" and Note 19—“Segment reporting” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

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The following table shows the reconciliation of AOI to net income, the most directly comparable GAAP measure for the nine months ended September 30, 2021 and 2022:

 

	Nine months ended September 30,
	2021		2022
	(dollars in millions)
Net income	$	296.4	$	263.7
Foreign exchange (gains) losses, net	(11.5)		(9.3)
Interest (income) expense, net	38.2		36.7
Income tax expense	83.0		78.4
Stock-based compensation	58.6		54.9
Amortization and impairment of acquired intangible assets	44.0		32.7
Restructuring expense	—		38.8
Loss relating to business held for sale	—		14.3
Impairment charge on assets classified as held for sale	—		21.4
Adjusted income from operations	$	508.6	$	531.6

The following table sets forth our AOI by segment for the nine months ended September 30, 2021 and 2022:

 

	Nine months ended September 30,				Percentage Change Increase/(Decrease)
	2021		2022		2022 vs. 2021
	(dollars in millions)
Financial Services	$	99.0	$	102.7	3.8	%
Consumer and Healthcare	184.6		158.3		(14.3)	%
High Tech and Manufacturing	203.9		207.9		1.9	%
Total reportable segment	487.5		468.9		(3.8)	%
Others	21.1		48.5		129.8	%
Total	508.6		517.3		1.7	%
Loss relating to business held for sale	—		14.3		100.0	%
Adjusted income from operations	$	508.6	$	531.6	4.5	%

AOI of our Financial Services segment increased to $102.7 million in the nine months ended September 30, 2022 from $99.0 million in the nine months ended September 30, 2021, primarily due to higher revenues and improved efficiency, partially offset by higher talent replacement costs as well as wage inflation in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021. AOI of our Consumer and Healthcare segment decreased from $184.6 million in the nine months ended September 30, 2021 to $158.3 million in the nine months ended September 30, 2022, largely due to higher sales costs, higher talent replacement costs and the impact of wage inflation, partially offset by higher revenues in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021. AOI of our High Tech and Manufacturing segment increased to $207.9 million in the nine months ended September 30, 2022 from $203.9 million in the nine months ended September 30, 2021 due to higher revenues, partially offset by higher talent replacement costs as well as wage inflation. AOI for “Others” in the table above primarily represents the impact of foreign exchange fluctuations, adjustment of allowances for credit losses and over- or under-absorption of overheads, none of which is allocated to any individual segment for management's internal reporting purposes. AOI for "Business held for sale" in the table above primarily represents the loss attributable to a business classified as held for sale. See Note 8—"Assets and liabilities held for sale" and Note 19—“Segment reporting” under Part I, Item 1— “Unaudited Consolidated Financial Statements” above.

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Liquidity and Capital Resources

Overview

Information about our financial position as of December 31, 2021 and September 30, 2022 is presented below:

	As of December 31, 2021		As of September 30, 2022		Percentage Change Increase/(Decrease)
	(dollars in millions)				2022 vs. 2021
Cash and cash equivalents	$	899.5	$	518.7	(42.3)	%
Short-term borrowings	—		200.0		NM*
Long-term debt due within one year	383.4		535.1		39.6	%
Long-term debt other than the current portion	1,272.5		746.6		(41.3)	%
Genpact Limited total shareholders’ equity	$	1,897.1	$	1,731.8	(8.7)	%

 *Not Meaningful

Financial Condition

We have historically financed our operations and our expansion, including acquisitions, with cash from operations and borrowing facilities.

On February 9, 2021, our board of directors approved a 10% increase in our quarterly cash dividend to $0.1075 per share, up from $0.0975 per share in 2020, representing an annual dividend of $0.43 per common share, up from $0.39 per share in 2020, payable to holders of our common shares. On March 19, 2021, June 23, 2021 and September 24, 2021, we paid a dividend of $0.1075 per share, amounting to $20.1 million, $20.1 million and $20.2 million in the aggregate, to shareholders of record as of March 10, 2021, June 11, 2021 and September 10, 2021, respectively.

On February 10, 2022, our board of directors approved a 16% increase in our quarterly cash dividend to $0.125 per share, up from $0.1075 per share in 2021, representing a planned annual dividend of $0.50 per common share, up from $0.43 per share in 2021, payable to holders of our common shares. On March 23, 2022, June 24, 2022 and September 23, 2022, we paid a dividend of $0.125 per share, amounting to $23.1 million, $22.9 million and $22.9 million in the aggregate, to shareholders of record as of March 10, 2022, June 10, 2022 and September 9, 2022, respectively.

As of September 30, 2022, $514.5 million of our $518.7 million in cash and cash equivalents was held by our foreign (non-Bermuda) subsidiaries. $3.3 million of this cash was held by foreign subsidiaries for which we expect to incur and have accrued a deferred tax liability on the repatriation of $9.6 million of retained earnings. $511.2 million of the cash and cash equivalents is held by foreign subsidiaries in jurisdictions where no tax is expected to be imposed upon repatriation of retained earnings or is being indefinitely reinvested.

The total authorization under our existing share repurchase program is $1,750.0 million, of which $156.9 million remained available as of September 30, 2022. Since our share repurchase program was initially authorized in 2015, we have repurchased 51,454,121 of our common shares at an average price of $30.96 per share, for an aggregate purchase price of $1,593.1 million.

During the nine months ended September 30, 2022, we repurchased 4,067,044 of our common shares on the open market at a weighted average price of $44.75 per share for an aggregate cash amount of $182.0 million. During the nine months ended September 30, 2021, we repurchased 3,592,409 of our common shares on the open market at a weighted average price of $40.96 per share for an aggregate cash amount of $147.2 million. All repurchased shares have been retired.

For additional information, see Note 17—“Capital stock” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

We expect that for the next twelve months and for the foreseeable future our cash from operations, cash reserves and debt capacity will be sufficient to finance our operations, our growth and expansion plans, dividend payments and additional share repurchases we may make under our share repurchase program. However, there is no assurance that the

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impacts of the COVID-19 pandemic we have experienced to date, and any future impact we may experience, will not have an adverse effect on our cash flows. In addition, we may raise additional funds through public or private debt or equity financing. Our working capital needs are primarily to finance our payroll and other administrative and information technology expenses in advance of the receipt of accounts receivable. Our primary capital requirements include opening new delivery centers, expanding existing operations to support our growth, financing acquisitions and enhancing capabilities, including building certain digital solutions.

Cash flows from operating, investing and financing activities, as reflected in our consolidated statements of cash flows, are summarized in the following table:

 

	Nine months ended September 30,				Percentage  Change Increase/(Decrease)
	2021		2022		2022 vs. 2021
	(dollars in millions)
Net cash provided by/ (used for):
Operating activities	$	447.5	$	214.0	(52.2)	%
Investing activities	(37.3)		(37.3)		—	%
Financing activities	(151.1)		(471.2)		211.8	%
Net increase/(decrease) in cash and cash equivalents	$	259.1	$	(294.4)	(213.6)	%

 

Cash flows provided by operating activities.  Net cash provided by operating activities was $214.0 million in the nine months ended September 30, 2022 compared to $447.5 million in the nine months ended September 30, 2021. The decrease in cash provided by operating activities was primarily due to (i) a $216.2 million decrease in operating assets and liabilities driven by increased investment in accounts receivable, higher tax payments (net of tax refunds), and higher employee and vendor related payments in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021 and (ii) a $32.7 million decrease in net income in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021. The decrease was offset by a $16.0 million increase in non-cash expense, primarily due to (i) a $20.3 million write-down of operating lease right-of-use assets and other assets as part of our restructuring and (ii) a $21.4 million impairment charge on assets classified as held for sale, partially offset by a $26.1 million reduction in depreciation and amortization expense in the nine months ended September 30, 2022 compared to the nine months ended September 30, 2021.

Cash flows used for investing activities. Our net cash used for investing activities was flat at $37.3 million in both the nine months ended September 30, 2022 and 2021. Cash used for payments (net of sales proceeds) for the purchase of property, plant and equipment and acquired/internally generated intangible assets was $7.5 million higher in the nine months ended September 30, 2022 than in the nine months ended September 30, 2021. Cash used for business combinations was $6.6 million in the nine months ended September 30, 2021, compared to a refund of $0.1 million in the nine months September 30, 2022.

Cash flows used for financing activities. Our net cash used for financing activities was $471.2 million in the nine months ended September 30, 2022 compared to $151.1 million in the nine months ended September 30, 2021. This change was primarily due to (i) the repayment of borrowings (net of proceeds) of $175.5 million in the nine months ended September 30, 2022 compared to proceeds from borrowings (net of repayment) of $74.5 million in the nine months ended September 30, 2021, (ii) an increase in payments for the net settlement of stock-based awards, amounting to $44.9 million in the nine months ended September 30, 2022 compared to $33.5 million in the nine months ended September 30, 2021, (iii) a decrease in proceeds from the issuance of common shares under our stock-based compensation plans, amounting to $13.0 million in the nine months ended September 30, 2022 compared to $29.8 million in the nine months ended September 30, 2021, (iv) higher dividend payments, amounting to $68.9 million in the nine months ended September 30, 2022 compared to $60.5 million in the nine months ended September 30, 2021, and (v) higher payments for stock purchased and retired (including payments of expenses related to stock repurchase activity), amounting to $182.1 million in the nine months ended September 30, 2022 compared to $147.2 million in the nine months ended September 30, 2021.

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Financing Arrangements

As of December 31, 2021 and September 30, 2022, our outstanding term loan, net of debt amortization expense of $0.7 million and $0.4 million, respectively, was $560.3 million and $535.1 million, respectively. We also have fund-based and non-fund based credit facilities with banks, which are available for operational requirements in the form of overdrafts, letters of credit, guarantees and short-term loans. As of December 31, 2021 and September 30, 2022, the limits available under such facilities were $24.7 million and $22.9 million, respectively, of which $5.8 million and $5.0 million, respectively, was utilized, constituting non-funded drawdown. As of December 31, 2021 and September 30, 2022, a total of $2.0 million and $202.7 million, respectively, of our revolving credit facility was utilized, of which $0 million and $200.0 million, respectively, constituted funded drawdown and $2.0 million and $2.7 million, respectively, constituted non-funded drawdown. Our outstanding term loan and revolving credit facility expire on August 8, 2023. We are in the process of refinancing our term loan and revolving credit facility, and are currently in negotiation with various financial institutions and expect to close the refinancing in the fourth quarter of 2022.

Genpact Luxembourg S.à r.l. (“Genpact Luxembourg”), a wholly-owned subsidiary of the Company, issued $350 million aggregate principal amount of 3.70% senior notes in March 2017 (the “2017 Senior Notes”). The 2017 Senior Notes were fully guaranteed by the Company and Genpact USA, Inc. The total debt issuance cost of $2.6 million incurred in connection with the 2017 Senior Notes offering was amortized over the life of the notes as additional interest expense. As of December 31, 2021 and September 30, 2022, the amount outstanding under the 2017 Senior Notes, net of debt amortization expense of $0.1 million and $0 million, respectively, was $349.9 million and $0 million, respectively. On April 1, 2022, the maturity date of 2017 Senior Notes, the 2017 Senior Notes were fully repaid.

Genpact Luxembourg issued $400 million aggregate principal amount of 3.375% senior notes in November 2019 (the “2019 Senior Notes”). The 2019 Senior Notes are fully guaranteed by the Company and Genpact USA, Inc. The total debt issuance cost of $2.9 million incurred in connection with the 2019 Senior Notes offering is being amortized over the life of the notes as additional interest expense. As of December 31, 2021 and September 30, 2022, the amount outstanding under the 2019 Senior Notes, net of debt amortization expense of $1.7 million and $1.3 million, was $398.3 million and $398.7 million, respectively, which is payable on December 1, 2024.

Genpact Luxembourg and Genpact USA, Inc. ("Genpact USA"), both wholly-owned subsidiaries of the Company, co-issued $350 million aggregate principal amount of 1.750% senior notes in March 2021 (the "2021 Senior Notes"). The 2021 Senior Notes are fully guaranteed by the Company. The total debt issuance cost of $3.0 million incurred in connection with the 2021 Senior Notes offering is being amortized over the life of the notes as additional interest expense. As of December 31, 2021 and September 30, 2022, the amount outstanding under the 2021 Senior Notes, net of debt amortization expense of $2.6 million and $2.1 million, respectively, was $347.4 million and $347.9 million, respectively, which is payable on April 10, 2026.

We pay interest on (i) the 2019 Senior Notes semi-annually in arrears on June 1 and December 1 of each year, and (ii) the 2021 Senior Notes semi-annually in arrears on April 10 and October 10 of each year, ending on the maturity dates of December 1, 2024 and April 10, 2026, respectively.

For additional information, see Notes 11 and 12—“Short-term borrowings” and “Long-term debt” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

We use a revolving accounts receivable-based facility for managing our cash flows. As part of this arrangement, accounts receivable sold under this facility are de-recognized upon sale along with the related allowances, if any. As of December 31, 2021 and September 30, 2022, we have a revolving accounts receivable-based facility of $100.0 million permitting us to sell accounts receivable to banks on a non-recourse basis in the ordinary course of business. The aggregate maximum capacity utilized at any time during the period ended December 31, 2021 and September 30, 2022 was $7.1 million and $67.4 million, respectively. The principal amount outstanding against this facility as of December 31, 2021 and September 30, 2022 was $0 million and $27.3 million, respectively. The cost of factoring accounts receivable sold under this facility during the three and nine months ended September 30, 2021 and 2022 was $0 million and $0.1 million, respectively, and $0 million and $0.3 million, respectively.

Off-Balance Sheet Arrangements

Our off-balance sheet arrangements consist of foreign exchange contracts. For additional information, see Part I, Item 1A—“Risk Factors”—“Currency exchange rate fluctuations in various currencies in which we do business, especially the Indian rupee, the euro and the U.S. dollar, could have a material adverse effect on our business, results of operations and financial condition” in our Annual Report on Form 10-K for the year ended December 31, 2021, and Note 6— "Derivative financial instruments" under Part I, Item 1—“Unaudited Consolidated Financial Statements” above.

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Other Liquidity and Capital Resources Information

As of December 31, 2021 and September 30, 2022, we have purchase commitments, net of capital advances, of $13.3 million and $22.4 million, respectively, to be paid in respect of such purchases over the next year. For additional information, see Note 24—“Commitments and contingencies” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above and Part II, Item 7—“Management’s Discussion and Analysis of Financial Condition and Results of Operations”—“Other Liquidity and Capital Resources Information” in our Annual Report on Form 10-K for the year ended December 31, 2021.

As of December 31, 2021 and September 30, 2022, we have operating and finance lease commitments of $420.6 million and $329.6 million, respectively, to be paid over the lease terms. For additional information, see Part II, Item 7—“Management’s Discussion and Analysis of Financial Condition and Results of Operations”—“Other Liquidity and Capital Resources Information” in our Annual Report on Form 10-K for the year ended December 31, 2021.

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Supplemental Guarantor Financial Information

As discussed in Note 12, “Long-term debt,” under Part I, Item 1—“Unaudited Consolidated Financial Statements” above, Genpact Luxembourg, a wholly-owned subsidiary of the Company, issued the 2019 Senior Notes, and Genpact Luxembourg and Genpact USA co-issued the 2021 Senior Notes. As of September 30, 2022, the outstanding balance for the 2019 Senior Notes and the 2021 Senior Notes (collectively, the "Senior Notes") was $398.7 million and $347.9 million, respectively. Each series of Senior Notes is fully and unconditionally guaranteed by the Company. The 2019 Senior Notes are fully and unconditionally guaranteed by Genpact USA. Our other subsidiaries do not guarantee the Senior Notes (such subsidiaries are referred to as the “non-Guarantors”).

The Company (with respect to all series of Senior Notes) and Genpact USA (with respect to the 2019 Senior Notes) have fully and unconditionally guaranteed (i) that the payment of the principal, premium, if any, and interest on the Senior Notes shall be promptly paid in full when due, whether at stated maturity of the Senior Notes, by acceleration, redemption or otherwise, and that the payment of interest on the overdue principal and interest on the Senior Notes, if any, if lawful, and all other obligations of the applicable issuer or issuers of the Senior Notes, respectively, to the holders of the Senior Notes or the trustee under the Senior Notes shall be promptly paid in full or performed, and (ii) in case of any extension of time of payment or renewal of any Senior Notes or any of such other obligations, that the same shall be promptly paid in full when due or performed in accordance with the terms of the extension or renewal, whether at stated maturity, by acceleration or otherwise. With respect to the 2019 Senior Notes, failing payment by Genpact Luxembourg when due of any amount so guaranteed or any performance so guaranteed for whatever reason, the Company and Genpact USA shall be obligated to pay the same immediately. With respect to the 2021 Senior Notes, failing payment by Genpact Luxembourg or Genpact USA when due of any amount so guaranteed or any performance so guaranteed for whatever reason, the Company shall be obligated to pay the same immediately. The Company and Genpact USA have agreed that the guarantees described above are guarantees of payment of the Senior Notes and not guarantees of collection.

The following tables present summarized financial information for Genpact Luxembourg, Genpact USA and the Company (collectively, the “Debt Issuers and Guarantors”) on a combined basis after elimination of (i) intercompany transactions and balances among the Debt Issuers and Guarantors and (ii) equity in earnings from and investments in the non-Guarantors.

 

Summarized Statements of Income	Year ended December 31, 2021		Nine months ended September 30, 2022
	(dollars in millions)
Net revenues	$	214.2	$	109.5
Gross profit	214.2		109.5
Net income	102.7		52.7

Below is a summary of transactions with non-Guarantors included in the summarized statement of income above:

	Year ended December 31, 2021		Nine months ended September 30, 2022
	(dollars in millions)
Royalty income	$	4.4	$	—
Revenue from services	209.8		109.5
Interest income (expense), net	33.0		15.9
Other cost, net	17.7		(1.6)

69

Summarized Balance Sheets	As of December 31, 2021		As of September 30, 2022
	(dollars in millions)
Assets
Current assets	$	2,257.8	$	2,154.9
Non-current assets	457.5		172.2
Liabilities
Current liabilities	$	3,758.5	$	4,104.9
Non-current liabilities	1,777.6		1,246.8

Below is a summary of the balances with non-Guarantors included in the summarized balance sheets above:

	As of December 31, 2021		As of September 30, 2022
	(dollars in millions)
Assets
Current assets
Accounts receivable, net	$	211.3	$	42.8
Loans receivable	1,535.5		1,460.5
Investment in debentures/bonds	—		196.1
Others	410.1		395.8
Non-current assets
Investment in debentures/bonds	$	296.1	$	—
Others	31.5		70.4
Liabilities
Current liabilities
Loans payable	$	2,431.2	$	2,767.6
Others	914.0		582.3
Non-Current liabilities
Loans payable	$	500.0	$	500.0

The Senior Notes and the related guarantees rank pari passu in right of payment with all senior and unsecured debt of the Debt Issuers and Guarantors and rank senior in right of payment to all of the Debt Issuers’ and Guarantors’ future subordinated debt. The Senior Notes are effectively subordinated to all of the Debt Issuers’ and Guarantors’ existing and future secured debt to the extent of the value of the assets securing such debt. The Senior Notes are structurally subordinated to all of the existing and future debt and other liabilities of the non-Guarantors, including the liabilities of certain subsidiaries pursuant to our senior credit facility. The non-Guarantors are separate and distinct legal entities and have no obligation, contingent or otherwise, to pay any amounts due under the Senior Notes or to make the funds available to pay those amounts, whether by dividend, distribution, loan or other payment. Any right that the Debt Issuers and Guarantors have, to receive any assets of any of the non-Guarantors upon the insolvency, liquidation, reorganization, dissolution or other winding-up of any non-Guarantor, all of that non-Guarantor’s creditors (including trade creditors) would be entitled to payment in full out of that non-Guarantor’s assets before the holders of the Senior Notes would be entitled to any payment. Claims of holders of the Senior Notes are structurally subordinated to the liabilities of certain non-Guarantors pursuant to their liabilities under our senior credit facility.

70

Recent Accounting Pronouncements

For a description of recent accounting pronouncements, see Note 2(n)—“Recently issued accounting pronouncements” under Item 1—“Unaudited Consolidated Financial Statements” above and Part II, Item 7—“Management’s Discussion and Analysis of Financial Condition and Results of Operations”—“Critical Accounting Policies and Estimates” in our Annual Report on Form 10-K for the year ended December 31, 2021.

Item 3. Quantitative and Qualitative Disclosures About Market Risk

We are exposed to interest rate risk arising from changes in interest rates on the floating rate indebtedness under our term loan and revolving credit facility and the Senior Notes. Borrowings under our term loan and revolving credit facility bear interest at floating rates based on LIBOR, but in no event less than the floor rate of 0.0% plus an applicable margin. The interest rate on our Senior Notes is subject to adjustment based on the ratings assigned to our debt by Moody’s Investors Service, Inc. and Standard & Poor’s Rating Services, Inc. from time to time. A decline in such ratings could result in an increase of up to 2% in the rate of interest on the Senior Notes. Accordingly, fluctuations in market interest rates or a decline in ratings may increase or decrease our interest expense which would, in turn, increase or decrease our net income and cash flow.

We manage a portion of our interest rate risk related to floating rate indebtedness by entering into interest rate swaps under which we receive floating rate payments based on the greater of LIBOR and the floor rate under our term loan and make payments based on a fixed rate. As of September 30, 2022, we were party to interest rate swaps covering a total notional amount of $439 million. Under these swap agreements, the rate that we pay to banks in exchange for LIBOR ranges between 0.38% and 2.65%.

We executed a treasury rate lock agreement covering $350 million in connection with future interest payments to be made on our 2021 Senior Notes, and the treasury rate lock agreement was designated as a cash flow hedge. The treasury rate lock agreement was terminated on March 23, 2021, and a deferred gain was recorded in accumulated other comprehensive income and is being amortized to interest expense over the life of the 2021 Senior Notes. The remaining gain to be amortized related to the treasury rate lock agreement as of September 30, 2022 was $0.6 million.

For a discussion of our market risk associated with foreign currency risk, interest rate risk and credit risk, see Part II, Item 7A—“Quantitative and Qualitative Disclosures about Market Risk” in our Annual Report on Form 10-K for the year ended December 31, 2021.

71

Item 4. Controls and Procedures

Evaluation of Disclosure Controls and Procedures

Disclosure controls and procedures are the Company’s controls and other procedures designed to ensure that information required to be disclosed by us in the reports that we file or submit under the Securities Exchange Act of 1934 (the “Exchange Act”) is recorded, processed, summarized and reported, within the time periods specified in the SEC’s rules and forms. Disclosure controls and procedures include, without limitation, controls and procedures designed to ensure that information required to be disclosed by us in the reports that we file or submit under the Exchange Act is accumulated and communicated to our management, including our Chief Executive Officer and Chief Financial Officer, as appropriate, to allow timely decisions regarding required disclosure.

As of the end of the period covered by this report, the Company carried out an evaluation, under the supervision and with the participation of the Company’s management, including the Company’s Chief Executive Officer along with the Company’s Chief Financial Officer, of the effectiveness of the design and operation of the Company’s disclosure controls and procedures pursuant to Exchange Act Rule 13a-15(b). Based upon that evaluation, the Company’s Chief Executive Officer along with the Company’s Chief Financial Officer concluded that the Company’s disclosure controls and procedures are effective in timely alerting them to material information relating to the Company (including its consolidated subsidiaries) required to be included in the Company’s periodic SEC filings.

Changes in Internal Control over Financial Reporting

There were no changes in the Company’s internal control over financial reporting (as defined in Rules 13a-15(f) and 15d-15(f) under the Exchange Act) during the quarterly period ended September 30, 2022 that have materially affected, or are reasonably likely to materially affect, the Company’s internal control over financial reporting.

72

PART II – OTHER INFORMATION

Item 1. Legal Proceedings

There are no legal proceedings pending against us that we believe are likely to have a material adverse effect on our business, results of operations and financial condition.

Item 1A. Risk Factors

We have disclosed under the heading “Risk Factors” in our Annual Report on Form 10-K for the year ended December 31, 2021 the risk factors that materially affect our business, financial condition or results of operations. You should carefully consider the risk factors set forth in our Annual Report on Form 10-K for the year ended December 31, 2021 and the other information that appears elsewhere in our Annual Report on Form 10-K for the year ended December 31, 2021 and in this Quarterly Report on Form 10-Q. You should be aware that these risk factors and other information may not describe every risk facing our Company. Additional risks and uncertainties not currently known to us may also materially adversely affect our business, financial condition and/or results of operations.

Item 2. Unregistered Sales of Equity Securities and Use of Proceeds

Unregistered Sales of Equity Securities

None.

Use of Proceeds

None.

Purchase of Equity Securities by the Issuer and Affiliated Purchasers

Share repurchase activity during the three months ended September 30, 2022 was as follows:

Period	Total Number of Shares Purchased	Weighted Average Price Paid per Share ($)	Total Number of Shares Purchased as  Part of Publicly Announced Plan or Program	Approximate Dollar Value of Shares that May Yet Be Purchased Under the  Plan or Program ($)
July 1-July 31, 2022	—	—	—	186,910,219
August 1-August 31, 2022	627,092	47.86	627,092	156,899,039
September 1-September 30, 2022	—	—	—	156,899,039
Total	627,092	47.86	627,092

Since February 2017, our Board of Directors has authorized repurchases of up to $1.75 billion under our existing share repurchase program. This repurchase program does not obligate us to acquire any specific number of shares and does not specify an expiration date. All shares repurchased under the plan have been retired. For additional information, see Note 17—“Capital stock” under Part I, Item 1— “Unaudited Consolidated Financial Statements” above.

73

Item 6.    Exhibits

Exhibit Number	Description
3.1	Memorandum of Association of the Registrant (incorporated by reference to Exhibit 3.1 to Amendment No. 2 of the Registrant’s Registration Statement on Form S-1 (File No. 333-142875) filed with the SEC on July 16, 2007).
3.2	Bye-laws of the Registrant (incorporated by reference to Exhibit 3.3 to Amendment No. 4 of the Registrant’s Registration Statement on Form S-1 (File No. 333-142875) filed with the SEC on August 1, 2007).
22.1	List of Issuers and Guarantor Subsidiaries (incorporated by reference to Exhibit 22.1 to the Registrant’s Registration Statement on Form S-3ASR (File No. 333-265204) filed with the SEC on May 25, 2022).
31.1*	Certification of the Chief Executive Officer pursuant to Rule 13a-14(a) or 15d-14(a) of the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
31.2*	Certification of the Chief Financial Officer pursuant to Rule 13a-14(a) or 15d-14(a) of the Securities Exchange Act of 1934, as adopted pursuant to Section 302 of the Sarbanes-Oxley Act of 2002.
32.1*	Certification of the Chief Executive Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
32.2*	Certification of the Chief Financial Officer pursuant to 18 U.S.C. Section 1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002.
101.INS*	Inline XBRL Instance Document — the instance document does not appear in the Interactive Data File because its XBRL tags are embedded within the Inline XBRL document.
101.SCH*	Inline XBRL Taxonomy Extension Schema Document
101.CAL*	Inline XBRL Taxonomy Extension Calculation Linkbase Document
101.DEF*	Inline XBRL Taxonomy Extension Definition Linkbase Document
101.LAB*	Inline XBRL Taxonomy Extension Label Linkbase Document
101.PRE*	Inline XBRL Taxonomy Extension Presentation Linkbase Document
104*	Cover Page Interactive Data File (formatted as Inline XBRL and contained in Exhibit 101)

*    Filed or furnished with this Quarterly Report on Form 10-Q.

†    Indicates a management contract or compensatory plan, contract or arrangement in which any director or executive officer participates. 

74

SIGNATURES

Pursuant to the requirements of Section 13 or 15(d) of the Securities Exchange Act of 1934, the Registrant has duly caused this report to be signed on its behalf by the undersigned, thereunto duly authorized.

Date: November 9, 2022

GENPACT LIMITED

By:	/s/ N.V. Tyagarajan
	N.V. Tyagarajan
	Chief Executive Officer
By:	/s/ Michael Weiner
	Michael Weiner
	Chief Financial Officer

75

EX-31.1

Exhibit 31.1

CHIEF EXECUTIVE OFFICER CERTIFICATION

I, N.V. Tyagarajan, certify that:

1.I have reviewed this Quarterly Report on Form 10-Q of Genpact Limited for the period ended September 30, 2022, as filed with the Securities and Exchange Commission on the date hereof;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c.Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d.Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a.All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b.Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: November 9, 2022

/s/    N.V. Tyagarajan

N.V. Tyagarajan

Chief Executive Officer

EX-31.2

Exhibit 31.2

CHIEF FINANCIAL OFFICER CERTIFICATION

I, Michael Weiner, certify that:

1.I have reviewed this Quarterly Report on Form 10-Q of Genpact Limited for the period ended September 30, 2022, as filed with the Securities and Exchange Commission on the date hereof;

2.Based on my knowledge, this report does not contain any untrue statement of a material fact or omit to state a material fact necessary to make the statements made, in light of the circumstances under which such statements were made, not misleading with respect to the period covered by this report;

3.Based on my knowledge, the financial statements, and other financial information included in this report, fairly present in all material respects the financial condition, results of operations and cash flows of the registrant as of, and for, the periods presented in this report;

4.The registrant’s other certifying officer and I are responsible for establishing and maintaining disclosure controls and procedures (as defined in Exchange Act Rules 13a-15(e) and 15d-15(e)) and internal control over financial reporting (as defined in Exchange Act Rules 13a-15(f) and 15d-15(f)) for the registrant and have:

a.Designed such disclosure controls and procedures, or caused such disclosure controls and procedures to be designed under our supervision, to ensure that material information relating to the registrant, including its consolidated subsidiaries, is made known to us by others within those entities, particularly during the period in which this report is being prepared;

b.Designed such internal control over financial reporting, or caused such internal control over financial reporting to be designed under our supervision, to provide reasonable assurance regarding the reliability of financial reporting and the preparation of financial statements for external purposes in accordance with generally accepted accounting principles;

c.Evaluated the effectiveness of the registrant’s disclosure controls and procedures and presented in this report our conclusions about the effectiveness of the disclosure controls and procedures, as of the end of the period covered by this report based on such evaluation; and

d.Disclosed in this report any change in the registrant’s internal control over financial reporting that occurred during the registrant’s most recent fiscal quarter (the registrant’s fourth fiscal quarter in the case of an annual report) that has materially affected, or is reasonably likely to materially affect, the registrant’s internal control over financial reporting; and

5.The registrant’s other certifying officer(s) and I have disclosed, based on our most recent evaluation of internal control over financial reporting, to the registrant’s auditors and the audit committee of the registrant’s board of directors (or persons performing the equivalent functions):

a.All significant deficiencies and material weaknesses in the design or operation of internal control over financial reporting which are reasonably likely to adversely affect the registrant’s ability to record, process, summarize and report financial information; and

b.Any fraud, whether or not material, that involves management or other employees who have a significant role in the registrant’s internal control over financial reporting.

Date: November 9, 2022

/s/ Michael Weiner

Michael Weiner

Chief Financial Officer

EX-32.1

Exhibit 32.1

Certification of the Chief Executive Officer

Pursuant to 18 U.S.C. Section 1350,

As Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

In connection with the Quarterly Report of Genpact Limited (the “Company”) on Form 10-Q for the period ended September 30, 2022 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, N.V. Tyagarajan, Chief Executive Officer of the Company, certify, pursuant to 18 U.S.C. §1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

1.The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2.The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: November 9, 2022

/s/  N.V. Tyagarajan

N.V. Tyagarajan

Chief Executive Officer

EX-32.2

Exhibit 32.2

Certification of the Chief Financial Officer

Pursuant to 18 U.S.C. Section 1350,

As Adopted Pursuant to Section 906 of the Sarbanes-Oxley Act of 2002

In connection with the Quarterly Report of Genpact Limited (the “Company”) on Form 10-Q for the period ended September 30, 2022 as filed with the Securities and Exchange Commission on the date hereof (the “Report”), I, Michael Weiner, Chief Financial Officer of the Company, certify, pursuant to 18 U.S.C. §1350, as adopted pursuant to Section 906 of the Sarbanes-Oxley Act of 2002, that:

1.The Report fully complies with the requirements of Section 13(a) or 15(d) of the Securities Exchange Act of 1934; and

2.The information contained in the Report fairly presents, in all material respects, the financial condition and results of operations of the Company.

Date: November 9, 2022

/s/ Michael Weiner

Michael Weiner

Chief Financial Officer

XML

Cover - shares	9 Months Ended
	Sep. 30, 2022	Nov. 03, 2022
Cover [Abstract]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Sep. 30, 2022
Document Transition Report	false
Entity File Number	001-33626
Entity Registrant Name	GENPACT LIMITED
Entity Incorporation, State or Country Code	D0
Entity Tax Identification Number	98-0533350
Entity Address, Address Line One	Canon's Court
Entity Address, Address Line Two	22 Victoria Street
Entity Address, City or Town	Hamilton
Entity Address, Postal Zip Code	HM 12
Entity Address, Country	BM
City Area Code	441
Local Phone Number	298-3300
Title of 12(b) Security	Common shares, par value $0.01 per share
Trading Symbol	G
Security Exchange Name	NYSE
Entity Interactive Data Current	Yes
Entity Current Reporting Status	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Entity Common Stock, Shares Outstanding		183,258,135
Amendment Flag	false
Document Fiscal Year Focus	2022
Document Fiscal Period Focus	Q3
Entity Central Index Key	0001398659
Current Fiscal Year End Date	--12-31

XML

Consolidated Balance Sheets - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Current assets
Cash and cash equivalents	$ 518,680	$ 899,458
Accounts receivable, net of allowance for credit losses of $24,329 and $20,437 as of December 31, 2021 and September 30, 2022, respectively	994,250	887,742
Prepaid expenses and other current assets	229,825	134,441
Total current assets	1,758,376	1,921,641
Property, plant and equipment, net	180,379	215,089
Operating lease right-of-use assets	191,371	270,603
Deferred tax assets	111,932	106,322
Intangible assets, net	101,226	169,635
Goodwill	1,680,932	1,731,027
Contract cost assets	218,137	238,794
Other assets, net of allowance for credit losses of $3,711 and $3,198 as of December 31, 2021 and September 30, 2022, respectively	294,319	322,158
Total assets	4,536,672	4,975,269
Current liabilities
Short-term borrowings	200,000	0
Current portion of long-term debt	535,142	383,433
Accounts payable	27,925	24,984
Income taxes payable	107,172	47,353
Accrued expenses and other current liabilities	700,484	791,440
Operating leases liability	53,976	61,591
Total current liabilities	1,633,109	1,308,801
Long-term debt, less current portion	746,613	1,272,476
Operating leases liability	186,057	247,707
Deferred tax liabilities	3,634	3,942
Other liabilities	235,413	245,210
Total liabilities	2,804,826	3,078,136
Shareholders' equity
Preferred shares, $0.01 par value, 250,000,000 authorized, none issued	0	0
Common shares, $0.01 par value, 500,000,000 authorized, $185,336,357 and 183,008,135 issued and outstanding as of December 31, 2021 and September 30, 2022, respectively	1,825	1,847
Additional paid-in capital	1,740,271	1,717,165
Retained earnings	745,172	732,474
Accumulated other comprehensive income (loss)	(755,422)	(554,353)
Total equity	1,731,846	1,897,133
Commitments and contingencies
Total liabilities and equity	4,536,672	4,975,269
Disposal Group, Held-for-sale, Not Discontinued Operations
Current assets
Assets of business held for sale	15,621	0
Current liabilities
Liabilities of business held for sale	$ 8,410	$ 0

XML

Consolidated Balance Sheets (Parenthetical) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Statement of Financial Position [Abstract]
Allowance for credit losses	$ 20,437	$ 24,329
Allowance for credit losses, other assets	$ 3,198	$ 3,711
Preferred shares, par value (in usd per share)	$ 0.01	$ 0.01
Preferred shares, authorized (in shares)	250,000,000	250,000,000
Preferred shares, issued (in shares)	0	0
Common shares, par value (in usd per share)	$ 0.01	$ 0.01
Common shares, authorized (in shares)	500,000,000	500,000,000
Common shares, issued (in shares)	185,336,357	185,336,357
Common shares, outstanding (in shares)	183,008,135	183,008,135

XML

Consolidated Statements of Income - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Income Statement [Abstract]
Net revenues	$ 1,111,037	$ 1,015,737	$ 3,268,627	$ 2,949,934
Cost of revenue	717,219	653,686	2,117,437	1,887,596
Gross profit	393,818	362,051	1,151,190	1,062,338
Operating expenses:
Selling, general and administrative expenses	231,436	215,957	701,828	620,857
Amortization of acquired intangible assets	10,604	13,898	32,805	44,624
Other operating (income) expense, net	20,937	(93)	42,157	(217)
Income from operations	130,841	132,289	374,400	397,074
Foreign exchange gains (losses), net	3,867	2,733	9,312	11,529
Interest income (expense), net	(13,399)	(12,765)	(36,691)	(38,198)
Other income (expense), net	(235)	1,480	(4,902)	8,966
Income before income tax expense	121,074	123,737	342,119	379,371
Income tax expense	25,231	21,351	78,427	83,008
Net income	$ 95,843	$ 102,386	$ 263,692	$ 296,363
Earnings per common share
Earnings per common share, Basic (in usd per share)	$ 0.52	$ 0.55	$ 1.43	$ 1.58
Earnings per common share, Diluted (in usd per sahre)	$ 0.51	$ 0.53	$ 1.40	$ 1.54
Weighted average number of common shares used in computing earnings per common share
Weighted average number of common shares used in computing basic earnings per common share (in shares)	183,312,013	187,856,026	184,456,047	187,945,234
Weighted average number of common shares used in computing diluted earnings per common share (in shares)	187,399,204	193,159,929	188,274,420	192,885,252

XML

Consolidated Statements of Comprehensive Income (Loss) (Unaudited) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Statement of Comprehensive Income [Abstract]
Net income (loss)	$ 95,843	$ 102,386	$ 263,692	$ 296,363
Other comprehensive income:
Currency translation adjustments	(71,092)	(9,043)	(179,933)	(36,721)
Net income (loss) on cash flow hedging derivatives, net of taxes (Note 6)	(14,198)	7,789	(23,056)	10,321
Retirement benefits, net of taxes	374	497	1,920	2,128
Other comprehensive income (loss)	(84,916)	(757)	(201,069)	(24,272)
Comprehensive income (loss)	$ 10,927	$ 101,629	$ 62,623	$ 272,091

XML

Consolidated Statements of Equity - USD ($) $ in Thousands	Total	Common shares	Additional  Paid-in Capital	Retained Earnings	Accumulated Other Comprehensive Income (Loss)
Beginning balance (in shares) at Dec. 31, 2020		189,045,661
Beginning balance, value at Dec. 31, 2020	$ 1,834,229	$ 1,885	$ 1,636,026	$ 741,658	$ (545,340)
Issuance of common shares on exercise of options (Note 15) (in shares)		1,020,125
Issuance of common shares on exercise of options (Note 16)	20,913	$ 11	20,902
Issuance of common shares under the employee stock purchase plan (Note 15) (in shares)		216,378
Issuance of common shares under the employee stock purchase plan (Note 16)	8,873	$ 2	8,871
Net settlement on vesting of restricted share units (Note 16) (in shares)		264,376
Net settlement on vesting of restricted share units (Note 16)	(5,842)	$ 3	(5,845)
Net settlement on vesting of performance units (Note 16) (in shares)		1,102,440
Net settlement on vesting of performance units (Note 16)	$ (28,291)	$ 11	(28,302)
Stock repurchased and retired (Note 16) (in shares)	(3,592,409)	(3,592,409)
Stock repurchased and retired (Note 17)	$ (147,152)	$ (36)		(147,116)
Expenses related to stock purchase (Note 17)	(72)			(72)
Stock-based compensation expense (Note 16)	58,604		58,604
Others	(6)		(6)
Comprehensive income (loss):
Net income (loss)	296,363			296,363
Other comprehensive income (loss)	(24,272)				(24,272)
Dividend ($0.1075/$0.215 per common share, Note 17)	(60,461)			(60,461)
End balance (in shares) at Sep. 30, 2021		188,056,571
End balance, value at Sep. 30, 2021	1,952,886	$ 1,876	1,690,250	830,372	(569,612)
Beginning balance (in shares) at Jun. 30, 2021		187,350,298
Beginning balance, value at Jun. 30, 2021	1,838,969	$ 1,869	1,657,756	748,199	(568,855)
Issuance of common shares on exercise of options (Note 15) (in shares)		511,813
Issuance of common shares on exercise of options (Note 16)	11,737	$ 5	11,732
Issuance of common shares under the employee stock purchase plan (Note 15) (in shares)		60,374
Issuance of common shares under the employee stock purchase plan (Note 16)	2,819	$ 1	2,818
Net settlement on vesting of restricted share units (Note 16) (in shares)		134,086
Net settlement on vesting of restricted share units (Note 16)	(3,534)	$ 1	(3,535)
Stock-based compensation expense (Note 16)	21,485		21,485
Others	(6)		(6)
Comprehensive income (loss):
Net income (loss)	102,386			102,386
Other comprehensive income (loss)	(757)				(757)
Dividend ($0.1075/$0.215 per common share, Note 17)	(20,213)			(20,213)
End balance (in shares) at Sep. 30, 2021		188,056,571
End balance, value at Sep. 30, 2021	$ 1,952,886	$ 1,876	1,690,250	830,372	(569,612)
Beginning balance (in shares) at Dec. 31, 2021	183,008,135	185,336,357
Beginning balance, value at Dec. 31, 2021	$ 1,897,133	$ 1,847	1,717,165	732,474	(554,353)
Issuance of common shares on exercise of options (Note 15) (in shares)	110,000	110,000
Issuance of common shares on exercise of options (Note 16)	$ 2,956	$ 1	2,955
Issuance of common shares under the employee stock purchase plan (Note 15) (in shares)		253,377
Issuance of common shares under the employee stock purchase plan (Note 16)	10,086	$ 3	10,083
Net settlement on vesting of restricted share units (Note 16) (in shares)		74,934
Net settlement on vesting of restricted share units (Note 16)	(421)	$ 1	(422)
Net settlement on vesting of performance units (Note 16) (in shares)		1,300,511
Net settlement on vesting of performance units (Note 16)	$ (44,391)	$ 13	(44,404)
Stock repurchased and retired (Note 16) (in shares)	(4,067,044)	(4,067,044)
Stock repurchased and retired (Note 17)	$ (182,011)	$ (40)		(181,971)
Expenses related to stock purchase (Note 17)	(81)			(81)
Stock-based compensation expense (Note 16)	54,894		54,894
Comprehensive income (loss):
Net income (loss)	263,692			263,692
Other comprehensive income (loss)	(201,069)				(201,069)
Dividend ($0.1075/$0.215 per common share, Note 17)	$ (68,942)			(68,942)
End balance (in shares) at Sep. 30, 2022	183,008,135	183,008,135
End balance, value at Sep. 30, 2022	$ 1,731,846	$ 1,825	1,740,271	745,172	(755,422)
Beginning balance (in shares) at Jun. 30, 2022		183,483,736
Beginning balance, value at Jun. 30, 2022	1,750,438	$ 1,830	1,716,895	702,219	(670,506)
Issuance of common shares on exercise of options (Note 15) (in shares)		60,000
Issuance of common shares on exercise of options (Note 16)	1,573	$ 0	1,573
Issuance of common shares under the employee stock purchase plan (Note 15) (in shares)		71,499
Issuance of common shares under the employee stock purchase plan (Note 16)	3,023	$ 1	3,022
Net settlement on vesting of restricted share units (Note 16) (in shares)		19,992
Net settlement on vesting of restricted share units (Note 16)	(421)	$ 0	(421)
Stock repurchased and retired (Note 16) (in shares)		(627,092)
Stock repurchased and retired (Note 17)	(30,011)	$ (6)		(30,005)
Expenses related to stock purchase (Note 17)	(12)			(12)
Stock-based compensation expense (Note 16)	19,202		19,202
Comprehensive income (loss):
Net income (loss)	95,843			95,843
Other comprehensive income (loss)	(84,916)				(84,916)
Dividend ($0.1075/$0.215 per common share, Note 17)	$ (22,873)			(22,873)
End balance (in shares) at Sep. 30, 2022	183,008,135	183,008,135
End balance, value at Sep. 30, 2022	$ 1,731,846	$ 1,825	$ 1,740,271	$ 745,172	$ (755,422)

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Consolidated Statements of Equity (Parenthetical) - $ / shares						3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 23, 2022	Jun. 24, 2022	Mar. 23, 2022	Feb. 10, 2022	Feb. 09, 2021	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2020
Statement of Stockholders' Equity [Abstract]
Dividends per common share (in usd per share)	$ 0.125	$ 0.125	$ 0.125	$ 0.125	$ 0.1075	$ 0.1250	$ 0.1075	$ 0.3750	$ 0.3225	$ 0.0975

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Consolidated Statements of Cash Flows - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Operating activities
Net income			$ 263,692	$ 296,363
Adjustments to reconcile net income to net cash provided by operating activities:
Depreciation and amortization			68,169	82,344
Amortization of debt issuance costs			1,825	1,969
Amortization of acquired intangible assets	$ 10,604	$ 13,898	32,805	44,624
Write-down of intangible assets and property, plant and equipment			1,377	915
Impairment charge on intangible assets and goodwill held-for-sale	21,426	0	21,426	0
Allowance for credit losses			1,045	2,412
Unrealized (gain)/ loss on revaluation of foreign currency asset/liability			2,150	(4,252)
Stock-based compensation expense	19,202	21,485	54,894	58,604
Deferred tax benefit			(7,655)	(6,236)
Write-down of operating right-of-use assets and other assets	0	0	20,307	0
Others, net			323	806
Change in operating assets and liabilities:
Increase in accounts receivable			(121,038)	(78,626)
(Increase) decrease in prepaid expenses, other current assets, contract cost assets, operating lease right-of-use assets and other assets			(57,940)	43,071
Increase in accounts payable			6,755	11,138
Decrease in accrued expenses, other current liabilities, operating leases liabilities and other liabilities			(132,524)	(74,085)
Increase in income taxes payable			58,431	68,430
Net cash provided by operating activities			214,042	447,477
Investing activities
Purchase of property, plant and equipment			(35,312)	(31,385)
Payment for internally generated intangible assets (including intangibles under development)			(2,972)	(3,907)
Proceeds from sale of property, plant and equipment			58	4,511
(Payment)/ refund for business acquisitions, net of cash acquired			973	(6,613)
Proceed from sale of investment			0	142
Net cash used for investing activities			(37,253)	(37,252)
Financing activities
Repayment of finance lease obligations			(10,305)	(8,659)
Payment of debt issuance costs			0	(3,018)
Proceeds from long-term debt			0	350,000
Repayment of long-term debt			(375,500)	(25,500)
Proceeds from short-term borrowings			250,000	0
Repayment of short-term borrowings			(50,000)	(250,000)
Proceeds from issuance of common shares under stock-based compensation plans			13,042	29,786
Payment for net settlement of stock-based awards			(44,942)	(33,467)
Payment of earn-out consideration			(2,437)	(2,556)
Dividend paid			(68,942)	(60,461)
Payment for stock repurchased and retired (including expenses related to stock repurchase)			(182,092)	(147,224)
Others			0	(6)
Net cash used for financing activities			(471,176)	(151,105)
Effect of exchange rate changes			(86,391)	(17,085)
Net increase/(decrease) in cash and cash equivalents			(294,387)	259,120
Cash and cash equivalents at the beginning of the period			899,458	680,440	$ 680,440
Cash and cash equivalents at the end of the period	$ 518,680	$ 922,475	518,680	922,475	$ 899,458
Supplementary information
Cash paid during the period for interest			30,430	25,715
Cash paid during the period for income taxes, net of refund			$ 114,343	$ 38,040

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Organization	9 Months Ended
	Sep. 30, 2022
Accounting Policies [Abstract]
Organization	OrganizationThe Company is a global professional services firm that drives digitally-led innovation and runs digitally-enabled intelligent operations for its clients, guided by its experience running thousands of processes for hundreds of Fortune Global 500 clients. The Company has over 117,700 employees serving clients in key industry verticals from more than 30 countries.

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Summary of significant accounting policies

9 Months Ended

Sep. 30, 2022

Accounting Policies [Abstract]

Summary of significant accounting policies

Summary of significant accounting policies

(a) Basis of preparation and principles of consolidation

The accompanying consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles ("U.S. GAAP") and the rules and regulations of the Securities and Exchange Commission (the “SEC”) for reporting on Form 10-Q. Accordingly, they do not include certain information and note disclosures required by generally accepted accounting principles for annual financial reporting and should be read in conjunction with the consolidated financial statements included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2021. The accompanying consolidated financial statements reflect all adjustments that management considers necessary for a fair presentation of the results of operations for these periods.

The accompanying financial statements have been prepared on a consolidated basis and reflect the financial statements of Genpact Limited, a Bermuda company, and all of its subsidiaries that are more than 50% owned and controlled. When the Company does not have a controlling interest in an entity but exerts significant influence over the entity, the Company applies the equity method of accounting. All intercompany transactions and balances are eliminated in consolidation.

(b) Use of estimates

The preparation of consolidated financial statements in accordance with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements. Significant items subject to such estimates and assumptions include the useful lives of property, plant and equipment, intangible assets and goodwill, revenue recognition, allowance for credit losses, valuation allowances for deferred tax assets, the valuation of derivative financial instruments, the measurement of lease liabilities and right-of-use (“ROU”) assets, measurements of stock-based compensation, assets and obligations related to employee benefits, the nature and timing of the satisfaction of performance obligations, the standalone selling price of performance obligations, variable consideration, other obligations for revenue recognition, income tax uncertainties and other contingencies. Management believes that the estimates used in the preparation of the consolidated financial statements are reasonable, and management has made assumptions about the possible effects of the ongoing COVID-19 pandemic on critical and significant accounting estimates. Although these estimates and assumptions are based upon management’s best knowledge of current events and actions, actual results could differ from these estimates. Any changes in estimates are adjusted prospectively in the Company’s consolidated financial statements.

(c) Business combinations, goodwill and other intangible assets

The Company accounts for its business combinations using the acquisition method of accounting in accordance with Accounting Standard Codification (“ASC”) Topic 805, Business Combinations, by recognizing the identifiable tangible and intangible assets acquired and liabilities assumed, and any non-controlling interest in the acquired business, measured at their acquisition date fair values. Contingent consideration is included within the acquisition cost and is recognized at its fair value on the acquisition date. A liability resulting from contingent consideration is re-measured to fair value as of each reporting date until the contingency is resolved. Changes in fair value are recognized in earnings. All assets and liabilities of the acquired businesses, including goodwill, are assigned to reporting units. Acquisition-related costs are expensed as incurred under selling, general and administrative expenses.

2. Summary of significant accounting policies (Continued)

Goodwill represents the cost of acquired businesses in excess of the fair value of identifiable tangible and intangible net assets purchased. Goodwill is not amortized but is tested for impairment at least on an annual basis on December 31, based on a number of factors, including operating results, business plans and future cash flows. The Company performs an assessment of qualitative factors to determine whether the existence of events or circumstances leads to a determination that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. Based on the assessment of events or circumstances, the Company performs a quantitative assessment of goodwill impairment if it determines that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If, based on the quantitative impairment analysis, the carrying value of the goodwill of a reporting unit exceeds the fair value of such goodwill, an impairment loss is recognized in an amount equal to the excess. In addition, the Company performs a qualitative assessment of goodwill impairment between annual tests if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. See Note 10 for information and related disclosures.

Intangible assets acquired individually or with a group of other assets or in a business combination and developed internally are carried at cost less accumulated amortization and accumulated impairment loss based on their estimated useful lives as follows:

Customer-related intangible assets	1	-	9 years
Marketing-related intangible assets	1	-	8 years
Technology-related intangible assets	2	-	10 years

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    

Intangible assets are amortized over their estimated useful lives using a method of amortization that reflects the pattern in which the economic benefits of the intangible assets are consumed or otherwise realized.

In business combinations where the fair value of identifiable tangible and intangible net assets purchased exceeds the cost of the acquired business, the Company recognizes the resulting gain under “Other operating (income) expense, net” in the consolidated statements of income.

The Company also capitalizes certain software and technology-related development costs incurred in connection with developing or obtaining software or technology for sale/lease to customers when the initial design phase is completed and commercial and technological feasibility has been established. Any development cost incurred before technological feasibility is established is expensed as incurred as research and development costs. Technological feasibility is established upon completion of a detailed design program or, in its absence, completion of a working model. Capitalized software and technology costs include only (i) external direct costs of materials and services utilized in developing or obtaining software and technology and (ii) compensation and related benefits for employees who are directly associated with the project.

Costs incurred in connection with developing or obtaining software or technology for sale/lease to customers which are under development and not put to use are disclosed under “intangible assets under development.” Advances paid towards the acquisition of intangible assets outstanding as of each balance sheet date are disclosed under “intangible assets under development.”

Capitalized software and technology costs are included in intangible assets under technology-related intangible assets on the Company’s balance sheet and are amortized on a straight-line basis when placed into service over the estimated useful lives of the software and technology.

The Company evaluates the remaining useful life of intangible assets that are being amortized at each reporting period wherever events and circumstances warrant a revision to the remaining period of amortization, and the remaining carrying amount of the intangible asset is amortized prospectively over that revised remaining useful life.

2. Summary of significant accounting policies (Continued)

(d) Financial instruments and concentration of credit risk

Financial instruments that potentially subject the Company to concentration of credit risk are reflected principally in cash and cash equivalents, derivative financial instruments and accounts receivable. The Company places its cash and cash equivalents and derivative financial instruments with corporations and banks with high investment grade ratings, limits the amount of credit exposure with any one corporation or bank and conducts ongoing evaluations of the creditworthiness of the corporations and banks with which it does business. To reduce its credit risk on accounts receivable, the Company conducts ongoing credit evaluations of its customers.

(e) Accounts receivable

Accounts receivable are recorded at the invoiced or to be invoiced amount and do not bear interest. Amounts collected on trade accounts receivable are included in net cash provided by operating activities in the consolidated statements of cash flows. The Company maintains an allowance for current expected credit losses inherent in its accounts receivable portfolio. In establishing the required allowance, management considers historical losses which are adjusted to current market conditions and a reasonable and supportable forecast. Account balances are charged off against the allowance after all means of collection have been exhausted and the potential for recovery is considered remote.

The Company uses revolving accounts receivable-based facilities in the normal course of business as part of managing its cash flows. The Company accounts for receivables sold under these facilities as a sale of financial assets pursuant to ASC 860 “Transfers and Servicing” and de-recognizes these receivables, as well as the related allowances, from its balance sheets. Generally, the fair value of accounts receivable sold approximates their book value due to their short-term nature, and any gains or losses on the sale of these receivables are recorded at the time of transfer and included under "interest income (expense), net" in the Company’s consolidated statements of income.

(f) Revenue Recognition

The Company derives its revenue primarily from business process management services, including analytics, consulting and related digital solutions and information technology services, which are provided primarily on a time-and-material, transaction or fixed-price basis. The Company recognizes revenue upon the transfer of control of promised services to its customers in an amount that reflects the consideration the Company expects to receive in exchange for those services. Revenues from services rendered under time-and-materials and transaction-based contracts are recognized as the services are provided. The Company’s fixed-price contracts include contracts for customization of applications, maintenance and support services. Revenues from these contracts are recognized ratably over the term of the agreement. The Company accrues for revenue and unbilled receivables for services rendered between the last billing date and the balance sheet date.

The Company’s contracts with its customers also include incentive payments received for discrete benefits delivered or promised to be delivered to the customer or service level agreements that could result in credits or refunds to the customer. Revenues relating to such arrangements are accounted for as variable consideration when the amount of revenue to be recognized can be estimated to the extent that it is probable that a significant reversal of any incremental revenue will not occur.

The Company records deferred revenue attributable to certain process transition activities where such activities do not represent separate performance obligations. Revenues relating to such transition activities are classified under contract liabilities and subsequently recognized ratably over the period in which the related services are performed. Costs relating to such transition activities are fulfillment costs which are directly related to the contract and result in the generation or enhancement of resources. Such costs are expected to be recoverable under the contract and are therefore classified as contract cost assets and recognized ratably over the estimated expected period of benefit under cost of revenue.

2. Summary of significant accounting policies (Continued)

Revenues are reported net of value-added tax, business tax and applicable discounts and allowances. Reimbursements of out-of-pocket expenses received from customers have been included as part of revenues.

Revenue for performance obligations that are satisfied over time is recognized in accordance with the methods prescribed for measuring progress. The input (cost expended) method has been used to measure progress towards completion as there is a direct relationship between input and the satisfaction of a performance obligation. Provisions for estimated losses, if any, on uncompleted contracts are recorded in the period in which such losses become probable based on the current contract estimates.

The Company enters into multiple-element revenue arrangements in which a customer may purchase a combination of products or services. The Company determines whether each product or service promised to a customer is capable of being distinct, and is distinct in the context of the contract. If not, the promised products or services are combined and accounted for as a single performance obligation. In the event of a multiple-element revenue arrangement, the Company allocates the arrangement consideration to separately identifiable performance obligations based on their relative stand-alone selling prices.

Certain contracts may include offerings such as sale of licenses, which may be perpetual or subscription-based. Revenue from distinct perpetual licenses is recognized upfront at the point in time when the software is made available to the customer. Revenue from distinct, non-cancellable, subscription-based licenses is recognized at the point in time it is transferred to the customer. Revenue from any associated maintenance or ongoing support services is recognized ratably over the term of the contract. For a combined software license/services performance obligation, revenue is recognized over the period that the services are performed.

All incremental and direct costs incurred for acquiring contracts, such as certain sales commissions, are classified as contract cost assets. Such costs are amortized over the expected period of benefit and recorded under selling, general and administrative expenses.

Other upfront fees paid to customers are classified as contract assets. Such fees are amortized over the expected period of benefit and recorded as an adjustment to the transaction price and deducted from revenue.

Timing of revenue recognition may differ from the timing of invoicing. If a payment is received in respect of services prior to the delivery of services, the payment is recognized as an advance from the customer and classified as a contract liability. Contract assets and contract liabilities relating to the same customer contract are offset against each other and presented on a net basis in the consolidated financial statements.

Significant judgements

The Company often enters into contracts with its customers that include promises to transfer multiple products and services to the customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately rather than together may require significant judgement.

Judgement is also required to determine the standalone selling price for each distinct performance obligation. In instances where the standalone selling price is not directly observable, it is determined using information that may include market conditions and other observable inputs.

Customer contracts sometimes include incentive payments received for discrete benefits delivered to the customer or service level agreements that could result in credits or refunds to the customer. Such amounts are estimated at contract inception and are adjusted at the end of each reporting period as additional information becomes available only to the extent that it is probable that a significant reversal of any incremental revenue will not occur.

2. Summary of significant accounting policies (Continued)

(g) Leases

At the inception of a contract, the Company assesses whether the contract is, or contains, a lease. The Company’s assessment is based on whether: (1) the contract involves the use of a distinct identified asset, (2) the Company obtains the right to substantially all the economic benefit from the use of the asset throughout the term of the contract, and (3) the Company has the right to direct the use of the asset. At the inception of a lease, the consideration in the contract is allocated to each lease component based on its relative standalone price to determine the lease payments.

Leases are classified as either finance leases or operating leases. A lease is classified as a finance lease if any one of the following criteria are met: (1) the lease transfers ownership of the asset by the end of the lease term, (2) the lease contains an option to purchase the asset that is reasonably certain to be exercised, (3) the lease term is for a major part of the remaining useful life of the asset or (4) the present value of the lease payments equals or exceeds substantially all of the fair value of the asset. A lease is classified as an operating lease if it does not meet any one of the above criteria.

For all leases at the lease commencement date, a ROU asset and a lease liability are recognized. The lease liability represents the present value of the lease payments under the lease. Lease liabilities are initially measured at the present value of the lease payments not yet paid, discounted using the discount rate for the lease at the lease commencement. The lease liabilities are subsequently measured on an amortized cost basis. The lease liability is adjusted to reflect interest on the liability and the lease payments made during the period. Interest on the lease liability is determined as the amount that results in a constant periodic discount rate on the remaining balance of the liability.

The ROU asset represents the right to use the leased asset for the lease term. The ROU asset for each lease initially includes the amount of the initial measurement of the lease liability adjusted for any lease payments made to the lessor at or before the commencement date, accrued lease liabilities and any lease incentives received or any initial direct costs incurred by the Company.

The ROU asset of finance leases is subsequently measured at cost, less accumulated amortization and any accumulated impairment losses. The ROU asset of operating leases is subsequently measured from the carrying amount of the lease liability at the end of each reporting period, and is equal to the carrying amount of lease liabilities adjusted for (1) unamortized initial direct costs, (2) prepaid/(accrued) lease payments and (3) the unamortized balance of lease incentives received.

The carrying value of ROU assets is reviewed for impairment, similar to long-lived assets, whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable.

The Company has elected to not separate lease and non-lease components for all of its leases and to use the recognition exemptions for lease contracts that, at commencement date, have a lease term of 12 months or less and do not contain a purchase option (“short-term leases”). 

Significant judgements

The Company determines the lease term as the non-cancellable term of the lease, together with any periods covered by an option to extend the lease if it is reasonably certain to be exercised, or any periods covered by an option to terminate the lease, if it is reasonably certain not to be exercised. Under certain of its leases, the Company has a renewal and termination option to lease assets for additional terms between one and ten years. The Company applies judgement in evaluating whether it is reasonably certain to exercise the option to renew or terminate the lease. The Company considers all relevant factors that create an economic incentive for it to exercise the renewal or termination option. After the commencement date, the Company reassesses the lease term if there is a significant event or change in circumstances that is within the Company’s control and affects its ability to exercise (or not to exercise) the option to renew or terminate.

2. Summary of significant accounting policies (Continued)

The Company has applied an incremental borrowing rate for the purpose of computing lease liabilities based on the remaining lease term and the rates prevailing in the jurisdictions where leases were executed.

(h) Cost of revenue

Cost of revenue primarily consists of salaries and benefits (including stock-based compensation), recruitment, training and related costs of employees who are directly responsible for the performance of services for customers, their supervisors and certain support personnel who may be dedicated to a particular client or a set of processes. It also includes operational expenses, which consist of facilities maintenance expenses, travel and living expenses, rent, IT expenses, and consulting and certain other expenses. Consulting charges represent the cost of consultants and contract resources with specialized skills who are directly responsible for the performance of services for clients and travel and other billable costs related to the Company’s clients. It also includes depreciation of property, plant and equipment, and amortization of intangible and ROU assets which are directly related to providing services that generate revenue.

(i) Selling, general and administrative expenses

Selling, general and administrative (“SG&A”) expenses consist of expenses relating to salaries and benefits (including stock-based compensation) as well as costs related to recruitment, training and retention of senior management and other support personnel in enabling functions such as human resources, finance, legal, marketing, sales and sales support, and other support personnel. The operational costs component of SG&A expenses also includes travel and living costs for such personnel. SG&A expenses also include acquisition-related costs, legal and professional fees (which represent the costs of third party legal, tax, accounting and other advisors), investment in research and development, digital technology, advanced automation and robotics, and an allowance for credit losses. It also includes depreciation of property, plant and equipment, and amortization of intangibles and ROU assets other than those included in cost of revenue.

(j) Credit losses

An allowance for credit losses is recognized for all debt instruments other than those held at fair value through profit or loss. The Company pools its accounts receivable (other than deferred billings) based on similar risk characteristics in estimating expected credit losses. Credit losses for accounts receivable are based on the roll-rate method, and the Company recognizes a loss allowance based on lifetime expected credit losses at each reporting date. The Company has established a provision matrix based on historical credit loss experience, adjusted for forward-looking factors and the economic environment. The Company believes the most relevant forward-looking factors are economic environment, gross domestic product, inflation rates and unemployment rates for each of the countries in which the Company or its customers operate, and accordingly the Company adjusts historical loss rates based on expected changes in these factors. At every reporting date, observed historical default rates are updated to reflect changes in the Company’s forward-looking estimates.

Credit losses for other financial assets and deferred billings are based on the discounted cash flow (“DCF”) method. Under the DCF method, the allowance for credit losses reflects the difference between the contractual cash flows due in accordance with the contract and the present value of the cash flows expected to be collected. The expected cash flows are discounted at the effective interest rate of the financial asset. Such allowances are based on the credit losses expected to arise over the life of the asset which includes consideration of prepayments based on the Company’s expectation as of the balance sheet date.

A financial asset is written off when it is deemed uncollectible and there is no reasonable expectation of recovering the contractual cash flows. Expected recoveries of amounts previously written off, not to exceed the aggregate amounts previously written off, are included in determining the allowance at each reporting period.

Credit losses are presented as a credit loss expense within “Selling, general and administrative expenses.” Subsequent recoveries of amounts previously written off are credited against the same line item.

2. Summary of significant accounting policies (Continued)

(k) Reclassification

Certain reclassifications have been made in the consolidated financial statements of prior periods to conform to the classification used in the current period. The impact of such reclassifications on the consolidated financial statements is not material.

(l) Impairment of long-lived assets

Long-lived assets, including certain intangible assets, to be held and used are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. Such assets are required to be tested for impairment if the carrying amount of the assets is higher than the future undiscounted net cash flows expected to be generated by the assets. The impairment amount to be recognized is measured as the amount by which the carrying value of the assets exceeds their fair value. The Company determines fair value by using a discounted cash flow approach.

(m) Assets held for sale

A long-lived asset (or a disposal group for a long-lived asset comprising a group of assets and related liabilities) is classified as held for sale if it is highly probable that the asset will be recovered through sale rather than continuing use.

The Company records assets held for sale at the lower of its carrying value or fair value less costs to sell. The following criteria are used to determine if a business is held for sale: (i) management, having the authority to approve a sale, commits to a plan to sell; (ii) the business is available for immediate sale in its present condition; (iii) an active program to locate a buyer and a plan to sell the business have been initiated; (iv) the sale of the business is probable within one year; (v) the business is being actively marketed for sale at a reasonable price relative to its fair value; and (vi) it is unlikely that the plan to sell will be withdrawn or that significant changes to the plan will be made.

In determining the fair value of the assets less costs to sell, the Company considers factors including current sales prices for comparable assets, discounted cash flow projections, third party valuation and any indicative offers. The Company’s assumptions about fair value require significant judgment because the current market is highly sensitive to changes in economic conditions. The Company estimates the fair values of assets held for sale based on current market conditions and assumptions made by management, which may differ from actual results and may result in impairments if market conditions deteriorate.

Any impairment loss on the initial classification and subsequent measurement is recognized as an expense. Any subsequent increase in fair value less costs to sell (not exceeding the accumulated impairment loss that has been previously recognized) is recognized in the income statement.

When assets are classified as held for sale, the Company does not record any depreciation and amortization for the respective property, plant and equipment and intangibles.

(n) Recently issued accounting pronouncements

The authoritative bodies release standards and guidance which are assessed by management for impact on the Company’s consolidated financial statements.

The following recently released accounting standard has not yet been adopted by the Company:

In November 2021, the FASB issued ASU No. 2021-10, “Government Assistance.” This ASU improves financial reporting by requiring disclosures that increase the transparency of transactions with governments. The ASU is effective for the Company for annual periods, beginning December 15, 2021. Early adoption is permitted. The Company is in the process of assessing the impact of this ASU on its consolidated results of operations, cash flows, financial position and disclosures.

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Business acquisitions

9 Months Ended

Sep. 30, 2022

Business Combinations [Abstract]

Business acquisitions

Business acquisitions

(a) Hoodoo Digital, LLC

On December 31, 2021, the Company acquired 100% of the outstanding equity/limited liability company interests in Hoodoo Digital, LLC, a Utah limited liability company, for total purchase consideration of $66,722. This amount represents cash consideration of $64,439, net of cash acquired of $2,283. The total purchase consideration paid by the Company to the sellers was $67,695, resulting in a recoverable of $973 on the closing date, which was subsequently recovered. The Company has made measurement period adjustments of $1,688 related to taxes, and this amount was outstanding as of September 30, 2022. The Company is evaluating adjustments related to certain income and other taxes, which, when determined, may result in the recognition of additional assets or liabilities as of the acquisition date. The measurement period will not exceed one year from the acquisition date. This acquisition furthers the Company's strategy to fuse experience and process innovation to help clients drive end-to-end digital transformation. Hoodoo Digital’s expertise with Adobe Experience Manager and other Adobe applications expands the Company's existing capabilities to provide clients with an end-to-end solution that integrates digital content, e-commerce, data analytics, and marketing operations.

In connection with this acquisition, the Company recorded $16,200 in customer-related intangibles and $2,400 in marketing-related intangibles which have a weighted average amortization period of five years. Goodwill arising from the acquisition amounting to $46,033 has been allocated using a relative fair value allocation method to each of the Company’s reporting segments as follows: to the Financial Services segment in the amount of $4,338, to the Consumer and Healthcare segment in the amount of $7,321 and to the High Tech and Manufacturing segment in the amount of $34,374.

Goodwill arising from this acquisition is deductible for income tax purposes. The goodwill represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with the Company’s existing operations.

Acquisition-related costs of $1,177 have been included in selling, general and administrative expenses as incurred. In connection with the acquisition, the Company also acquired certain assets with a value of $5,629 and assumed certain liabilities amounting to $1,852. The agreement with the sellers provides a full indemnity to the Company for all pre-closing income and non-income tax liabilities up to a maximum of the purchase consideration, including interest and penalties thereon. The Company would not be financially or materially affected by any liabilities that may arise from such exposures.

Accordingly, the Company recognized an indemnification asset of $278 based on the information that was available at the date of the acquisition, which is included in the assets taken over by the Company. The results of operations of the acquired business and the fair value of the acquired assets and assumed liabilities are included in the Company’s consolidated financial statements with effect from the date of the acquisition.

(b) Enquero Inc

On December 31, 2020, the Company acquired 100% of the outstanding equity interests in Enquero Inc, a California corporation, and certain affiliated entities in India, the Netherlands and Canada (collectively referred to as “Enquero”) for total purchase consideration of $148,797. This amount represents cash consideration of $137,166, net of cash acquired of $11,631. The total purchase consideration paid by the Company to the sellers on the closing date was $141,938. No portion of the purchase consideration is outstanding as of September 30, 2022. This acquisition increased the scale and depth of the Company’s data and analytics capabilities and enhanced the Company’s ability to accelerate the digital transformation journeys of its clients through cloud technologies and advanced data analytics.

3. Business acquisitions (Continued)

In connection with this acquisition, the Company recorded $49,000 in customer-related intangibles, $9,500 in marketing-related intangibles and $1,400 in technology-related intangibles, which have a weighted average amortization period of four years. Goodwill arising from the acquisition amounting to $87,874 has been allocated using a relative fair value allocation method to each of the Company’s reporting segments as follows: to the Financial Services segment in the amount of $2,594, to the Consumer and Healthcare segment in the amount of $22,548 and to the High Tech and Manufacturing segment in the amount of $62,732. The goodwill arising from this acquisition is not deductible for income tax purposes. The goodwill represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with the Company’s existing operations.

Acquisition-related costs of $1,590 have been included in selling, general and administrative expenses as incurred. In connection with the transaction, the Company also acquired certain assets with a value of $32,879, assumed certain liabilities amounting to $17,232 and recognized a net deferred tax liability of $14,343. The agreement with the sellers provides a full indemnity to the Company for all pre-closing income and non-income tax liabilities up to a maximum of the purchase consideration, including interest and penalties thereon. The Company would not be financially or materially affected by any liabilities that may arise from such exposures.

Accordingly, the Company recognized an indemnification asset of $5,968 based on the information that was available at the date of the acquisition, which is included in the assets taken over by the Company. The results of operations of the acquired business and the fair value of the acquired assets and assumed liabilities are included in the Company’s consolidated financial statements with effect from the date of the acquisition.

(c) SomethingDigital.Com LLC

On October 5, 2020, the Company acquired 100% of the outstanding equity/limited liability company interests in SomethingDigital.Com LLC, a New York limited liability company, for total purchase consideration of $57,451. This amount represents cash consideration of $56,073, net of cash acquired of $1,378. The total purchase consideration paid by the Company to the sellers on the closing date was $57,704, resulting in a recoverable of $253. No portion of the purchase consideration is outstanding as of September 30, 2022.

This acquisition supported the Company’s strategy to integrate experience and process innovation to help clients on their digital transformation journeys and expanded on the Company’s existing experience capabilities to support end-to-end digital commerce solutions, both business-to-business and business-to-consumer. Additionally, this acquisition expanded the Company’s capabilities into Magento Commerce, which powers Adobe Commerce Cloud, and Shopify Plus, a cloud-based e-commerce platform for high volume merchants.

In connection with this acquisition, the Company recorded $11,900 in customer-related intangibles and $3,500 in marketing-related intangibles which have a weighted average amortization period of four years. Goodwill arising from the acquisition amounting to $36,926 has been allocated using a relative fair value allocation method to two of the Company’s reporting segments as follows: to the Consumer and Healthcare segment in the amount of $30,373 and to the High Tech and Manufacturing segment in the amount of $6,553. Of the total goodwill arising from this acquisition, $35,084 is deductible for income tax purposes.

The goodwill represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with those of the Company’s existing operations.

Acquisition-related costs of $1,060 have been included in selling, general and administrative expenses as incurred. In connection with the transaction, the Company also acquired certain assets with a value of $9,538, assumed certain liabilities amounting to $4,494 and recognized a net deferred tax asset of $81. The results of operations of the acquired business and the fair value of the acquired assets and assumed liabilities are included in the Company’s consolidated financial statements with effect from the date of the acquisition.

3. Business acquisitions (Continued)

(d) Rightpoint Consulting, LLC

On November 12, 2019, the Company acquired 100% of the outstanding equity/limited liability company interests in Rightpoint Consulting, LLC, an Illinois limited liability company, and certain affiliated entities in the United States and India (collectively referred to as “Rightpoint”) for total purchase consideration of $270,669. This amount includes cash consideration of $268,170, net of cash acquired of $2,499. The total purchase consideration paid by the Company to the sellers on the closing date was $248,470, resulting in a payable of $22,199. $2,517 of the total purchase consideration remains payable as of September 30, 2022. This acquisition expanded the Company’s capabilities in improving customer experience.

The securities purchase agreement between the Company and the selling equity holders of Rightpoint provided certain of the selling equity holders the option to elect to either (a) receive 100% consideration in cash at the closing date for their limited liability company interests and vested options or (b) “roll over” and retain 25% of their Rightpoint limited liability company interests and vested options for a three-year rollover period and receive cash consideration at closing for the remaining 75% of their Rightpoint limited liability company interests and vested options. Certain selling equity holders elected to receive deferred, variable earn-out consideration with an estimated value of $21,500 over the rollover period of three years.

The amount of deferred earn-out consideration ultimately payable by the Company to the selling equity holders of Rightpoint will be based on the future revenue multiple of the acquired business. Additionally, under the purchase agreement the selling equity holders are obligated to sell their rollover interests to the Company. Accordingly, the Company has obtained control over 100% of the outstanding equity/limited liability company interests of Rightpoint as of November 12, 2019. See Note 5, “Fair value measurements,” for additional details.

In connection with this acquisition, the Company recorded $46,000 in customer-related intangibles and $29,000 in marketing-related intangibles which have a weighted average amortization period of five years. Goodwill arising from the acquisition amounting to $177,181 has been allocated using a relative fair value allocation method to each of the Company’s reporting segments as follows: to the Financial Services segment in the amount of $16,983, to the Consumer and Healthcare segment in the amount of $42,993 and to the High Tech and Manufacturing segment in the amount of $117,205. Of the total goodwill arising from this acquisition, $91,929 is deductible for income tax purposes. The goodwill represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with those of the Company.

Acquisition-related costs of $7,385 have been included in selling, general and administrative expenses as incurred. In connection with the transaction, the Company also acquired certain assets with a value of $39,140, assumed certain liabilities amounting to $22,295 and recognized a net deferred tax liability of $1,643. The results of operations of the acquired business and the fair value of the acquired assets and assumed liabilities are included in the Company’s consolidated financial statements with effect from the date of the acquisition.

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Accounts receivable, net of allowance for credit losses

9 Months Ended

Sep. 30, 2022

Receivables [Abstract]

Accounts receivable, net of allowance for credit losses

Accounts receivable, net of allowance for credit losses

The following table provides details of the Company’s allowance for credit losses on accounts receivable:

	Year ended December 31, 2021		Nine months ended September 30, 2022
Opening balance as of January 1	$	27,707	$	24,329
Additions charged/reversal released to cost and expense	910		1,558
Deductions/effect of exchange rate fluctuations	(4,288)		(5,450)
Closing balance	$	24,329	$	20,437

4. Accounts receivable, net of allowance for credit losses (Continued)

Accounts receivable were $912,071 and $1,014,687, and allowances for credit losses were $24,329 and $20,437, resulting in net accounts receivable balances of $887,742 and $994,250 as of December 31, 2021 and September 30, 2022, respectively. As of September 30, 2022, the Company reclassified accounts receivable amounting to $4,653 as assets held for sale. See Note 8 for additional information.

In addition, deferred billings were $48,071 and $59,103 and allowances for credit losses on deferred billings were $3,711 and $3,198, resulting in net deferred billings balances of $44,360 and $55,905 as of December 31, 2021 and September 30, 2022, respectively.

During the nine months ended September 30, 2021 and 2022, the Company recorded a release of $541 and $513, respectively, to cost and expense on account of credit losses on deferred billings. Deferred billings, net of related allowances for credit losses, are included under “other assets” in the Company's consolidated balance sheet as of December 31, 2021 and September 30, 2022.

The Company has a revolving accounts receivable-based facility of $100,000 permitting it to sell accounts receivable to banks on a non-recourse basis in the ordinary course of business. The aggregate maximum capacity utilized by the Company at any time during the period ended December 31, 2021 and September 30, 2022 was $7,053 and $67,439, respectively. The principal amount outstanding against this facility as of December 31, 2021 and September 30, 2022 was $0 and $27,302, respectively. The cost of factoring such accounts receivable during the three and nine months ended September 30, 2021 and 2022 was $29 and $146, respectively, and $40 and $304, respectively. Gains or losses on the sales are recorded at the time of transfer of the accounts receivable and are included under "interest income (expense), net" in the Company's consolidated statements of income.

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Fair value measurements

9 Months Ended

Sep. 30, 2022

Fair Value Disclosures [Abstract]

Fair value measurements

Fair value measurements

The Company measures certain financial assets and liabilities, including derivative instruments, at fair value on a recurring basis. The fair value measurements of these financial assets and liabilities were determined using the following inputs as of December 31, 2021 and September 30, 2022: 

	As of December 31, 2021
	Fair Value Measurements at Reporting Date Using
			Quoted Prices in Active Markets for Identical Assets		Significant  Other Observable  Inputs		Significant  Other Unobservable Inputs
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Derivative instruments (Note a, c)	$	34,070	$	—	$	34,070	$	—
Deferred compensation plan assets (Note a, e)	38,584		—		—		38,584
Total	$	72,654	$	—	$	34,070	$	38,584
Liabilities
Earn-out consideration (Note b, d)	$	5,406	$	—	$	—	$	5,406
Derivative instruments (Note b, c)	15,254		—		15,254		—
Deferred compensation plan liability (Note b, f)	38,007		—		—		38,007
Total	$	58,667	$	—	$	15,254	$	43,413

5. Fair value measurements (Continued)

	As of September 30, 2022
	Fair Value Measurements at Reporting Date Using
			Quoted Prices in Active Markets for Identical Assets		Significant  Other Observable  Inputs		Significant  Other Unobservable Inputs
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Derivative instruments (Note a, c)	$	35,625	$	—	$	35,625	$	—
Deferred compensation plan assets (Note a, e)	37,183		—		—		37,183
Total	$	72,808	$	—	$	35,625	$	37,183
Liabilities
Earn-out consideration (Note b, d)	$	2,517	$	—	$	—	$	2,517
Derivative instruments (Note b, c)	59,199		—		59,199		—
Deferred compensation plan liability (Note b, f)	36,583		—		—		36,583
Total	$	98,299	$	—	$	59,199	$	39,100

 

(a)Derivative assets are included in “prepaid expenses and other current assets” and “other assets.” Deferred compensation plan assets are included in “other assets” in the consolidated balance sheets.

(b)Included in “accrued expenses and other current liabilities” and “other liabilities” in the consolidated balance sheets.

(c)The Company values its derivative instruments based on market observable inputs, including both forward and spot prices for the relevant currencies and interest rate indices for relevant interest rates. The quotes are taken from an independent market database.

(d)The fair value of earn-out consideration, calculated as the present value of expected future payments to be made to the sellers of acquired businesses, was derived by estimating the future financial performance of the acquired businesses using the earn-out formula and performance targets specified in each purchase agreement and adjusting the result to reflect the Company’s estimate of the likelihood of achievement of such targets. Given the significance of the unobservable inputs, the valuations are classified in level 3 of the fair value hierarchy.

(e)Deferred compensation plan assets consist of life insurance policies held under a Rabbi Trust. Assets held in the Rabbi Trust are valued based on the cash surrender value of the insurance contract, which is determined based on the fair value of the underlying assets included in the insurance portfolio and are therefore classified within level 3 of the fair value hierarchy.

(f)The fair value of the deferred compensation plan liability is derived based on the fair value of the underlying assets in the insurance policies and is therefore classified within level 3 of the fair value hierarchy.

5. Fair value measurements (Continued)

The following table provides a roll-forward of the fair value of earn-out consideration categorized as level 3 in the fair value hierarchy for the three and nine months ended September 30, 2021 and 2022:

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Opening balance	$	5,716	$	5,406	$	8,272	$	5,406
Payments made on earn-out consideration (Note a)	—		(2,437)		(2,556)		(2,437)
Change in fair value of earn-out consideration (Note b)	$	—	$	(452)	$	—	$	(452)
Others (Note c)	440		$	—	440		$	—
Closing balance	$	6,156	$	2,517	$	6,156	$	2,517

(a)Includes an interest payment on earn-out consideration in excess of the acquisition date fair value, which is included in “cash flows from operating activities,” amounting to $440 for the three and nine months ended September 30, 2021 and $0 for the three and nine months ended September 30, 2022.

(b)Changes in the fair value of earn-out consideration are reported in “other operating (income) expense, net” in the consolidated statements of income.

(c)“Others” is comprised of interest expense included in “interest income (expense), net” and the impact of changes in foreign exchange reported in “foreign exchange gains (losses), net” in the consolidated statements of income. This also includes a cumulative translation adjustment reported as a component of “other comprehensive income (loss).”

The following table provides a roll-forward of the fair value of deferred compensation plan assets categorized as level 3 in the fair value hierarchy for the three and nine months ended September 30, 2021 and 2022:

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Opening balance	$	35,533	$	38,422	$	26,832	$	38,584
Additions (net of redemption)	857		725		6,816		8,610
Change in fair value of deferred compensation plan assets (Note a)	(84)		(1,964)		2,658		(10,011)
Closing balance	$	36,306	$	37,183	$	36,306	$	37,183

(a)Changes in the fair value of plan assets are reported in “other income (expense), net” in the consolidated statements of income.

The following table provides a roll-forward of the fair value of deferred compensation liabilities categorized as level 3 in the fair value hierarchy for the three and nine months ended September 30, 2021 and 2022:

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Opening balance	$	35,034	$	37,833	$	26,390	$	38,007
Additions (net of redemption)	840		727		6,799		8,611
Change in fair value of deferred compensation plan liabilities (Note a)	(159)		(1,977)		2,526		(10,035)
Closing balance	$	35,715	$	36,583	$	35,715	$	36,583

5. Fair value measurements (Continued)

(a)Changes in the fair value of deferred compensation plan liabilities are reported in “selling, general and administrative expenses” in the consolidated statements of income.

Business acquisitions

Business acquisitions

(a) Hoodoo Digital, LLC

On December 31, 2021, the Company acquired 100% of the outstanding equity/limited liability company interests in Hoodoo Digital, LLC, a Utah limited liability company, for total purchase consideration of $66,722. This amount represents cash consideration of $64,439, net of cash acquired of $2,283. The total purchase consideration paid by the Company to the sellers was $67,695, resulting in a recoverable of $973 on the closing date, which was subsequently recovered. The Company has made measurement period adjustments of $1,688 related to taxes, and this amount was outstanding as of September 30, 2022. The Company is evaluating adjustments related to certain income and other taxes, which, when determined, may result in the recognition of additional assets or liabilities as of the acquisition date. The measurement period will not exceed one year from the acquisition date. This acquisition furthers the Company's strategy to fuse experience and process innovation to help clients drive end-to-end digital transformation. Hoodoo Digital’s expertise with Adobe Experience Manager and other Adobe applications expands the Company's existing capabilities to provide clients with an end-to-end solution that integrates digital content, e-commerce, data analytics, and marketing operations.

In connection with this acquisition, the Company recorded $16,200 in customer-related intangibles and $2,400 in marketing-related intangibles which have a weighted average amortization period of five years. Goodwill arising from the acquisition amounting to $46,033 has been allocated using a relative fair value allocation method to each of the Company’s reporting segments as follows: to the Financial Services segment in the amount of $4,338, to the Consumer and Healthcare segment in the amount of $7,321 and to the High Tech and Manufacturing segment in the amount of $34,374.

Goodwill arising from this acquisition is deductible for income tax purposes. The goodwill represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with the Company’s existing operations.

Acquisition-related costs of $1,177 have been included in selling, general and administrative expenses as incurred. In connection with the acquisition, the Company also acquired certain assets with a value of $5,629 and assumed certain liabilities amounting to $1,852. The agreement with the sellers provides a full indemnity to the Company for all pre-closing income and non-income tax liabilities up to a maximum of the purchase consideration, including interest and penalties thereon. The Company would not be financially or materially affected by any liabilities that may arise from such exposures.

Accordingly, the Company recognized an indemnification asset of $278 based on the information that was available at the date of the acquisition, which is included in the assets taken over by the Company. The results of operations of the acquired business and the fair value of the acquired assets and assumed liabilities are included in the Company’s consolidated financial statements with effect from the date of the acquisition.

(b) Enquero Inc

On December 31, 2020, the Company acquired 100% of the outstanding equity interests in Enquero Inc, a California corporation, and certain affiliated entities in India, the Netherlands and Canada (collectively referred to as “Enquero”) for total purchase consideration of $148,797. This amount represents cash consideration of $137,166, net of cash acquired of $11,631. The total purchase consideration paid by the Company to the sellers on the closing date was $141,938. No portion of the purchase consideration is outstanding as of September 30, 2022. This acquisition increased the scale and depth of the Company’s data and analytics capabilities and enhanced the Company’s ability to accelerate the digital transformation journeys of its clients through cloud technologies and advanced data analytics.

3. Business acquisitions (Continued)

In connection with this acquisition, the Company recorded $49,000 in customer-related intangibles, $9,500 in marketing-related intangibles and $1,400 in technology-related intangibles, which have a weighted average amortization period of four years. Goodwill arising from the acquisition amounting to $87,874 has been allocated using a relative fair value allocation method to each of the Company’s reporting segments as follows: to the Financial Services segment in the amount of $2,594, to the Consumer and Healthcare segment in the amount of $22,548 and to the High Tech and Manufacturing segment in the amount of $62,732. The goodwill arising from this acquisition is not deductible for income tax purposes. The goodwill represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with the Company’s existing operations.

Acquisition-related costs of $1,590 have been included in selling, general and administrative expenses as incurred. In connection with the transaction, the Company also acquired certain assets with a value of $32,879, assumed certain liabilities amounting to $17,232 and recognized a net deferred tax liability of $14,343. The agreement with the sellers provides a full indemnity to the Company for all pre-closing income and non-income tax liabilities up to a maximum of the purchase consideration, including interest and penalties thereon. The Company would not be financially or materially affected by any liabilities that may arise from such exposures.

Accordingly, the Company recognized an indemnification asset of $5,968 based on the information that was available at the date of the acquisition, which is included in the assets taken over by the Company. The results of operations of the acquired business and the fair value of the acquired assets and assumed liabilities are included in the Company’s consolidated financial statements with effect from the date of the acquisition.

(c) SomethingDigital.Com LLC

On October 5, 2020, the Company acquired 100% of the outstanding equity/limited liability company interests in SomethingDigital.Com LLC, a New York limited liability company, for total purchase consideration of $57,451. This amount represents cash consideration of $56,073, net of cash acquired of $1,378. The total purchase consideration paid by the Company to the sellers on the closing date was $57,704, resulting in a recoverable of $253. No portion of the purchase consideration is outstanding as of September 30, 2022.

This acquisition supported the Company’s strategy to integrate experience and process innovation to help clients on their digital transformation journeys and expanded on the Company’s existing experience capabilities to support end-to-end digital commerce solutions, both business-to-business and business-to-consumer. Additionally, this acquisition expanded the Company’s capabilities into Magento Commerce, which powers Adobe Commerce Cloud, and Shopify Plus, a cloud-based e-commerce platform for high volume merchants.

In connection with this acquisition, the Company recorded $11,900 in customer-related intangibles and $3,500 in marketing-related intangibles which have a weighted average amortization period of four years. Goodwill arising from the acquisition amounting to $36,926 has been allocated using a relative fair value allocation method to two of the Company’s reporting segments as follows: to the Consumer and Healthcare segment in the amount of $30,373 and to the High Tech and Manufacturing segment in the amount of $6,553. Of the total goodwill arising from this acquisition, $35,084 is deductible for income tax purposes.

The goodwill represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with those of the Company’s existing operations.

Acquisition-related costs of $1,060 have been included in selling, general and administrative expenses as incurred. In connection with the transaction, the Company also acquired certain assets with a value of $9,538, assumed certain liabilities amounting to $4,494 and recognized a net deferred tax asset of $81. The results of operations of the acquired business and the fair value of the acquired assets and assumed liabilities are included in the Company’s consolidated financial statements with effect from the date of the acquisition.

3. Business acquisitions (Continued)

(d) Rightpoint Consulting, LLC

On November 12, 2019, the Company acquired 100% of the outstanding equity/limited liability company interests in Rightpoint Consulting, LLC, an Illinois limited liability company, and certain affiliated entities in the United States and India (collectively referred to as “Rightpoint”) for total purchase consideration of $270,669. This amount includes cash consideration of $268,170, net of cash acquired of $2,499. The total purchase consideration paid by the Company to the sellers on the closing date was $248,470, resulting in a payable of $22,199. $2,517 of the total purchase consideration remains payable as of September 30, 2022. This acquisition expanded the Company’s capabilities in improving customer experience.

The securities purchase agreement between the Company and the selling equity holders of Rightpoint provided certain of the selling equity holders the option to elect to either (a) receive 100% consideration in cash at the closing date for their limited liability company interests and vested options or (b) “roll over” and retain 25% of their Rightpoint limited liability company interests and vested options for a three-year rollover period and receive cash consideration at closing for the remaining 75% of their Rightpoint limited liability company interests and vested options. Certain selling equity holders elected to receive deferred, variable earn-out consideration with an estimated value of $21,500 over the rollover period of three years.

The amount of deferred earn-out consideration ultimately payable by the Company to the selling equity holders of Rightpoint will be based on the future revenue multiple of the acquired business. Additionally, under the purchase agreement the selling equity holders are obligated to sell their rollover interests to the Company. Accordingly, the Company has obtained control over 100% of the outstanding equity/limited liability company interests of Rightpoint as of November 12, 2019. See Note 5, “Fair value measurements,” for additional details.

In connection with this acquisition, the Company recorded $46,000 in customer-related intangibles and $29,000 in marketing-related intangibles which have a weighted average amortization period of five years. Goodwill arising from the acquisition amounting to $177,181 has been allocated using a relative fair value allocation method to each of the Company’s reporting segments as follows: to the Financial Services segment in the amount of $16,983, to the Consumer and Healthcare segment in the amount of $42,993 and to the High Tech and Manufacturing segment in the amount of $117,205. Of the total goodwill arising from this acquisition, $91,929 is deductible for income tax purposes. The goodwill represents primarily the acquired capabilities and other benefits expected to result from combining the acquired operations with those of the Company.

Acquisition-related costs of $7,385 have been included in selling, general and administrative expenses as incurred. In connection with the transaction, the Company also acquired certain assets with a value of $39,140, assumed certain liabilities amounting to $22,295 and recognized a net deferred tax liability of $1,643. The results of operations of the acquired business and the fair value of the acquired assets and assumed liabilities are included in the Company’s consolidated financial statements with effect from the date of the acquisition.

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Derivative financial instruments

9 Months Ended

Sep. 30, 2022

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Derivative financial instruments

Derivative financial instruments

The Company is exposed to the risk of rate fluctuations on its foreign currency assets and liabilities and on foreign currency denominated forecasted cash flows and interest rates. The Company has established risk management policies, including the use of derivative financial instruments to hedge foreign currency assets and liabilities, foreign currency denominated forecasted cash flows and interest rate risk. These derivative financial instruments consist of deliverable and non-deliverable forward foreign exchange contracts, treasury rate locks and interest rate swaps. The Company enters into these contracts with counterparties that are banks or other financial institutions, and the Company considers the risk of non-performance by such counterparties not to be material. The forward foreign exchange contracts and interest rate swaps mature during a period of up to 51 months and the forecasted transactions are expected to occur during the same period.

The following table presents the aggregate notional principal amounts of outstanding derivative financial instruments together with the related balance sheet exposure:

 

	Notional principal amounts (Note a)				Balance sheet exposure asset (liability) (Note b)
	As of December 31, 2021		As of September 30, 2022		As of December 31, 2021		As of September 30, 2022
Foreign exchange forward contracts denominated in:
United States Dollars (sell) Indian Rupees (buy)	$	1,348,600	$	1,617,900	$	26,247	$	(42,942)
United States Dollars (sell) Mexican Peso (buy)	23,750		31,000		140		484
United States Dollars (sell) Philippines Peso (buy)	75,600		78,600		(2,215)		(6,548)
Euro (sell) United States Dollars (buy)	120,994		104,785		2,634		12,786
Singapore Dollars (buy) United States Dollars (sell)	3,655		48,736		65		(1,140)
Euro (sell) Romanian Leu (buy)	47,506		42,726		(233)		380
Japanese Yen (sell) Chinese Renminbi (buy)	10,440		3,124		202		394
United States Dollars (sell) Chinese Renminbi (buy)	45,000		11,250		120		(872)
Pound Sterling (sell) United States Dollars (buy)	49,031		29,917		545		4,291
United States Dollars (sell) Hungarian Font (buy)	39,000		22,500		(2,174)		(3,238)
Hungarian Font (Sell) Euro (buy)	2,828		—		(17)		—
Australian Dollars (sell) Indian Rupees (buy)	97,053		74,719		1,234		4,699
USD (Sell) Polish Zloty (buy)	—		24,000		—		(2,515)
Japanese Yen (sell) US Dollar (buy)	—		10,000		—		808
Israel Shekel (sell) US Dollar (buy)	—		3,000		—		107
South African Rand (sell) US Dollar (buy)	—		15,000		—		764
Interest rate swaps (floating to fixed)	460,135		439,220		(7,732)		8,968
					$	18,816	$	(23,574)

(a)Notional amounts are key elements of derivative financial instrument agreements but do not represent the amount exchanged by counterparties and do not measure the Company’s exposure to credit, foreign exchange, interest rate or market risks. However, the amounts exchanged are based on the notional amounts and other provisions of the underlying derivative financial instrument agreements. Notional amounts are denominated in U.S. dollars.

(b)Balance sheet exposure is denominated in U.S. dollars and denotes the mark-to-market impact of the derivative financial instruments on the reporting date.

6. Derivative financial instruments (Continued)

FASB guidance on derivatives and hedging requires companies to recognize all derivative instruments as either assets or liabilities at fair value in the balance sheet. In accordance with the FASB guidance on derivatives and hedging, the Company designates foreign exchange forward contracts, interest rate swaps and treasury rate locks as cash flow hedges. Foreign exchange forward contracts are entered into to cover the effects of future exchange rate variability on forecasted revenues and purchases of services, and interest rate swaps and treasury rate locks are entered into to cover interest rate fluctuation risk. In addition to this program, the Company uses derivative instruments that are not accounted for as hedges under the FASB guidance in order to hedge foreign exchange risks related to balance sheet items, such as receivables and intercompany borrowings, that are denominated in currencies other than the Company’s underlying functional currency.

The fair value of the Company’s derivative instruments and their location in the Company’s financial statements are summarized in the table below: 

	Cash flow hedges				Non-designated
	As of December 31, 2021		As of September 30, 2022		As of December 31, 2021		As of September 30, 2022
Assets
Prepaid expenses and other current assets	$	16,064	$	27,363	$	3,130	$	2,727
Other assets	$	14,876	$	5,524	$	—	$	11
Liabilities
Accrued expenses and other current liabilities	$	11,408	$	32,150	$	1,090	$	16,971
Other liabilities	$	2,756	$	10,078	$	—	$	—

Cash flow hedges

For derivative instruments that are designated and qualify as cash flow hedges, the effective portion of the gain (loss) on the derivative instrument is reported as a component of other comprehensive income (loss) and reclassified into earnings in the same period or periods during which the hedged transaction is recognized in the consolidated statements of income. Gains (losses) on the derivatives, representing either hedge ineffectiveness or hedge components excluded from the assessment of effectiveness, are recognized in earnings as incurred.

The Company executed a treasury rate lock agreement for $350,000 in connection with future interest payments to be made on its senior notes issued by Genpact Luxembourg S.à r.l. (“Genpact Luxembourg”) and Genpact USA, Inc. (“Genpact USA”), both wholly-owned subsidiaries of the Company, in March 2021 (the “2021 Senior Notes”), and the treasury rate lock was designated as a cash flow hedge. The treasury rate lock agreement was terminated on March 23, 2021 and a deferred gain was recorded in accumulated other comprehensive income and is being amortized to interest expense over the life of the 2021 Senior Notes. The remaining gain to be amortized related to the treasury rate lock agreement as of September 30, 2022 was $571.

6. Derivative financial instruments (Continued)

In connection with cash flow hedges, the gains (losses) recorded as a component of other comprehensive income (loss) (“OCI”), and the related tax effects are summarized below: 

	Three months ended September 30,
	2021						2022
	Before  tax Amount		Tax  (Expense)  or Benefit		Net of  tax Amount		Before  tax Amount		Tax  (Expense) or Benefit		Net of  tax Amount
Opening balance	$	(7,883)	$	1,355	$	(6,528)	$	8,284	$	(3,078)	$	5,206
Net gains (losses) reclassified into statement of income on completion of hedged transactions	2,443		(526)		1,917		(2,274)		(153)		(2,427)
Changes in fair value of effective portion of outstanding derivatives, net	11,984		(2,278)		9,706		(19,328)		2,703		(16,625)
Gain (loss) on cash flow hedging derivatives, net	9,541		(1,752)		7,789		(17,054)		2,856		(14,198)
Closing balance	$	1,658	$	(397)	$	1,261	$	(8,770)	$	(222)	$	(8,992)

	Nine months ended September 30,
	2021						2022
	Before  tax Amount		Tax  (Expense)  or Benefit		Net of  tax Amount		Before  tax Amount		Tax  (Expense) or Benefit		Net of  tax Amount
Opening balance	$	(10,921)	$	1,861	$	(9,060)	$	17,468	$	(3,404)	$	14,064
Net gains (losses) reclassified into statement of income on completion of hedged transactions	6,361		(1,463)		4,898		(2,551)		(423)		(2,974)
Changes in fair value of effective portion of outstanding derivatives, net	18,940		(3,721)		15,219		(28,789)		2,759		(26,030)
Gain (loss) on cash flow hedging derivatives, net	12,579		(2,258)		10,321		(26,238)		3,182		(23,056)
Closing balance	$	1,658	$	(397)	$	1,261	$	(8,770)	$	(222)	$	(8,992)

The gains or losses recognized in other comprehensive income (loss) and their effects on financial performance are summarized below: 

Derivatives in Cash Flow Hedging Relationships	Amount of Gain (Loss) recognized in OCI on Derivatives (Effective Portion)								Location of Gain (Loss) reclassified from OCI into Statement of Income (Effective Portion)	Amount of Gain (Loss) reclassified from OCI into Statement of Income (Effective Portion)
	Three months ended September 30,				Nine months ended September 30,					Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022			2021		2022		2021		2022
Forward foreign exchange contracts	$	12,175	$	(22,264)	$	17,457	$	(42,948)	Revenue	$	416	$	1,089	$	515	$	2,269
Interest rate swaps	$	(191)	$	2,936	$	667	$	14,159	Cost of revenue	3,160		(3,334)		9,288		(2,284)
Treasury rate lock	$	—	$	—	$	816	$	—	Selling, general and administrative expenses	849		(566)		2,513		(116)
									Interest expense	(1,982)		537		(5,955)		(2,420)
	$	11,984	$	(19,328)	$	18,940	$	(28,789)		$	2,443	$	(2,274)	$	6,361	$	(2,551)

6. Derivative financial instruments (Continued)

There were no gains (losses) recognized in the statement of income on the ineffective portion of derivatives and excluded from effectiveness testing for the three and nine months ended September 30, 2021 and 2022, respectively.

Non-designated Hedges

		Amount of Gain (Loss) recognized in Statement of Income on Derivatives
		Three months ended September 30,				Nine months ended September 30,
Derivatives not designated as hedging instruments	Location of Gain (Loss)  recognized in Statement of Income on Derivatives	2021		2022		2021		2022
Forward foreign exchange contracts (Note a)	Foreign exchange gains (losses), net	$	3,938	$	(12,705)	$	8,775	$	(29,649)
		$	3,938	$	(12,705)	$	8,775	$	(29,649)

(a)These forward foreign exchange contracts were entered into to hedge fluctuations in foreign exchange rates for recognized balance sheet items such as receivables and intercompany borrowings, and were not originally designated as hedges under FASB guidance on derivatives and hedging. Realized gains (losses) and changes in the fair value of these derivatives are recorded in foreign exchange gains (losses), net in the consolidated statements of income.

In connection with the COVID-19 pandemic, the Company has reevaluated its hedging arrangements. The Company has considered the effect of changes, if any, in both counterparty credit risk and the Company’s own non-performance risk while assessing hedge effectiveness and measuring hedge ineffectiveness. The Company believes that its hedges continue to be effective after taking into account the expected impact of the COVID-19 pandemic on the Company’s hedged transactions.

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Prepaid expenses and other current assets

9 Months Ended

Sep. 30, 2022

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

Prepaid expenses and other current assets

Prepaid expenses and other current assets

Prepaid expenses and other current assets consist of the following:

 

	As of December 31, 2021		As of September 30, 2022
Advance income and non-income taxes	$	28,075	$	110,908
Contract asset (Note 20)	8,506		14,506
Prepaid expenses	38,528		44,341
Derivative instruments	19,194		30,090
Employee advances	2,797		3,199
Deposits	5,839		4,970
Advances to suppliers	804		797
Others	30,698		21,014
	$	134,441	$	229,825

As of September 30, 2022, the Company reclassified certain prepaid expenses and other current assets amounting to $1,200 to assets held for sale. See Note 8 for additional information.

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Assets and liabilities held for sale

9 Months Ended

Sep. 30, 2022

Discontinued Operations and Disposal Groups [Abstract]

Assets and liabilities held for sale

Assets and liabilities held for sale

The Company is taking actions to realign its portfolio to focus on emerging solutions where it sees the greatest opportunities for growth, and deprioritizing assets that no longer fit with its long-term strategy. Pursuant to a plan approved by management in the second quarter of 2022, the Company is in the process of divesting a business that comprises part of the Company's Consumer and Healthcare segment.

It is the Company’s intention to complete the sale of this business within the twelve months following the end of the second quarter of 2022. Accordingly, the Company classified this business as held for sale during the second quarter of 2022.

As a result, the Company classified $37,047 of assets (before recording an impairment charge of $21,426) and $8,410 of liabilities as held for sale as of September 30, 2022.

During the three and nine months ended September 30, 2022, the Company recorded a non-cash impairment charge of $21,426 to adjust the carrying amount of assets to their fair value. Of the total impairment charge of $21,426, $19,801 pertains to intangible assets and $1,625 pertains to goodwill. The impairment loss has been recorded in "other operating (income) expense, net" in the consolidated statement of income. See Note 10 for additional information.

The components of assets and liabilities of the business classified as held for sale (after recording an impairment charge) in the consolidated balance sheet consist of the following:

	As of September 30, 2022
Accounts receivable	$	4,653
Prepaid expense and other current assets	1,200
Property, plant and equipment, net	18
Intangible assets, net	6,370
Contract cost assets	1,417
Other assets	1,963
Assets of business held for sale	$	15,621
Accounts payable	$	410
Accrued expenses and other current liabilities	7,141
Other liabilities	859
Liabilities of business held for sale	$	8,410

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Property, plant and equipment, net

9 Months Ended

Sep. 30, 2022

Property, Plant and Equipment [Abstract]

Property, plant and equipment, net

Property, plant and equipment, net

The following table provides the gross and net amount of property, plant and equipment:

 

	As of December 31, 2021		As of September 30, 2022
Property, plant and equipment, gross	$	818,452	$	754,762
Less: Accumulated depreciation and amortization	(603,363)		(574,383)
Property, plant and equipment, net	$	215,089	$	180,379

Depreciation expense on property, plant and equipment for the nine months ended September 30, 2021 and 2022 was $46,305 and $42,102, respectively, and for the three months ended September 30, 2021 and 2022 was $14,131 and $13,442, respectively. Computer software amortization for the nine months ended September 30, 2021 and 2022 was $4,469 and $3,874, respectively, and for the three months ended September 30, 2021 and 2022 was $1,461 and $1,192, respectively. The Company recorded a write-down to certain property, plant and equipment during the three and nine months ended September 30, 2021 and 2022, as described in Note 10.

9. Property, plant and equipment, net (Continued)

As of September 30, 2022, the Company reclassified certain property, plant and equipment with a gross carrying value and accumulated depreciation of $368 and $350, respectively, to assets held for sale. See Note 8 for additional information.

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Goodwill and intangible assets

9 Months Ended

Sep. 30, 2022

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill and intangible assets

Goodwill and intangible assets

The following table presents the changes in goodwill for the year ended December 31, 2021 and nine months ended September 30, 2022:

 

	For the year ended December 31, 2021	For the nine months ended September 30, 2022
Opening balance	1,695,688	1,731,027
Goodwill relating to acquisitions consummated during the period	44,216	—
Impact of measurement period adjustments	1,205	1,817
Reclassified as held for sale	—	(1,625)
Effect of exchange rate fluctuations	(10,082)	(50,287)
Closing balance	1,731,027	1,680,932

The following table presents the changes in goodwill by reporting unit for the year ended December 31, 2021:

	Financial Services	Consumer and Healthcare	High Tech and Manufacturing	Total
Opening balance	420,172	607,574	667,942	1,695,688
Goodwill relating to acquisitions consummated during the period	4,167	7,032	33,017	44,216
Impact of measurement period adjustments	35	309	861	1,205
Effect of exchange rate fluctuations	(3,117)	(3,795)	(3,170)	(10,082)
Closing balance	421,257	611,120	698,650	1,731,027

The following table presents the changes in goodwill by reporting unit for the nine months ended September 30, 2022:

	Financial Services	Consumer and Healthcare	High Tech and Manufacturing	Total
Opening balance	421,257	611,120	698,650	1,731,027
Impact of measurement period adjustments	171	289	1,357	1,817
Reclassified as held for sale	—	(1,625)	—	(1,625)
Effect of exchange rate fluctuations	(13,796)	(18,143)	(18,348)	(50,287)
Closing balance	407,632	591,641	681,659	1,680,932

As of September 30, 2022, the Company reclassified goodwill (before impairment) amounting to $1,625 attributable to its Consumer and Healthcare segment as assets held for sale. See Note 8 for additional information.

The total amount of goodwill deductible for tax purposes was $326,795 and $305,244 (including goodwill reclassified as held for sale) as of December 31, 2021 and September 30, 2022, respectively.

10. Goodwill and intangible assets (Continued)

The Company’s intangible assets are as follows:

	As of December 31, 2021						As of September 30, 2022
	Gross  carrying amount		Accumulated amortization  & Impairment		Net		Gross  carrying amount		Accumulated amortization  & Impairment		Net
Customer-related intangible assets	$	489,974	$	394,688	$	95,286	$	471,875	$	402,357	$	69,518
Marketing-related intangible assets	98,870		76,663		22,207		97,710		81,215		16,495
Technology-related intangible assets	171,772		119,630		52,142		125,497		110,284		15,213
	$	760,616	$	590,981	$	169,635	$	695,082	$	593,856	$	101,226

As of September 30, 2022, the Company reclassified certain intangible assets (before impairment) with a gross carrying value and accumulated amortization of $50,432 and $24,261, respectively, to assets held for sale. See Note 8 for additional information.

Amortization expenses for intangible assets acquired as part of a business combination and disclosed in the consolidated statements of income under amortization of acquired intangible assets for the nine months ended September 30, 2021 and 2022 were $44,624 and $32,805, respectively, and for the three months ended September 30, 2021 and 2022 were $13,898 and $10,604, respectively.  

Amortization expenses for internally-developed and other intangible assets disclosed in the consolidated statements of income under cost of revenue and selling, general and administrative expenses for the nine months ended September 30, 2021 and 2022 were $18,841 and $12,264, respectively, and for the three months ended September 30, 2021 and 2022 were $6,919 and $2,595, respectively.

During the three and nine months ended September 30, 2021 and 2022, the Company tested for recoverability certain customer-related and technology-related intangible assets, including those under development, and certain property, plant and equipment, as a result of changes in market trends and the Company’s investment strategy, including the Company's decisions to cease certain service offerings. Based on the results of this testing, the Company determined that the carrying values of the assets tested were not recoverable, and the Company recorded complete write-downs of the carrying values of these assets amounting to $915 and $1,377 for the nine months ended September 30, 2021 and 2022, respectively, and zero for the three months ended September 30, 2021 and 2022, respectively. These write-downs have been recorded in “other operating (income) expense, net” in the consolidated statement of income.

10. Goodwill and intangible assets (Continued)

The summary below presents the impairment charges (on intangibles and goodwill) and write-downs (on property, plant and equipment) recorded for various categories of assets during the three and nine months ended September 30, 2021 and September 30, 2022:  

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Technology related intangibles	$	—	$	19,116	$	205	$	19,116
Customer related intangibles	—		685		—		685
Goodwill	—		1,625		—		1,625
Total intangibles and goodwill	$	—	$	21,426	$	205	$	21,426
Property, plant and equipment	$	—	$	—	$	710	$	1,377
Total property, plant and equipment	$	—	$	—	$	710	$	1,377
Total impairment and write-down	$	—	$	21,426	$	915	$	22,803

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Short-term borrowings

9 Months Ended

Sep. 30, 2022

Debt Disclosure [Abstract]

Short-term borrowings

Short-term borrowings

The Company has the following borrowing facilities:

a.Fund-based and non-fund-based credit facilities with banks, which are available for operational requirements in the form of overdrafts, letters of credit, guarantees and short-term loans. As of December 31, 2021 and September 30, 2022, the limits available were $24,727 and $22,869, respectively, of which $5,848 and $5,025, respectively, was utilized, constituting non-funded drawdown.

b.A fund-based and non-fund based revolving credit facility of $500,000, which the Company obtained through an amendment of its existing credit agreement on August 9, 2018. The amended credit facility expires on August 8, 2023. The Company is in the process of refinancing its credit facility, and is currently in negotiation with various financial institutions, and the refinancing is expected to close in the fourth quarter of 2022. The funded drawdown amount under the Company’s revolving facilities bore interest at a rate equal to LIBOR plus a margin of 1.375% as of December 31, 2021 and September 30, 2022. The unutilized amount on the revolving facilities bore a commitment fee of 0.20% as of December 31, 2021 and September 30, 2022. As of December 31, 2021 and September 30, 2022, a total of $2,017 and $202,658, respectively, was utilized, of which $0 and $200,000, respectively, constituted funded drawdown and $2,017 and $2,658, respectively, constituted non-funded drawdown. The Company’s amended credit agreement contains certain customary covenants, including a maximum leverage covenant and a minimum interest coverage ratio. During the period ended December 31, 2021 and September 30, 2022, the Company was in compliance with the financial covenants of the credit agreement.

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Long-term debt

9 Months Ended

Sep. 30, 2022

Debt Disclosure [Abstract]

Long-term debt

Long-term debt

Borrowings under the Company's credit facility, which was amended in August 2018, bear interest at a rate equal to, at the election of the Company, either LIBOR plus an applicable margin equal to 1.375% per annum or a base rate plus an applicable margin equal to 0.375% per annum, in each case subject to adjustment based on the Company’s debt ratings provided by Standard & Poor’s Rating Services and Moody’s Investors Service, Inc. Based on the Company’s election and current credit rating, the applicable interest rate is equal to LIBOR plus 1.375% per annum. The amended credit agreement restricts certain payments, including dividend payments, if there is an event of default under the amended credit agreement or if the Company is not, or after making the payment would not be, in compliance with certain financial covenants contained in the amended credit agreement. These covenants require the Company to maintain a net debt to EBITDA leverage ratio of below 3x and an interest coverage ratio of more than 3x. During the period ended September 30, 2022, the Company was in compliance with the terms of the credit agreement, including all of the financial covenants therein.

12. Long-term debt (Continued)

The Company’s retained earnings are not subject to any restrictions on availability to make dividend payments to shareholders, subject to compliance with the financial covenants described above that are contained in the amended credit

agreement.

As of December 31, 2021 and September 30, 2022, the amount outstanding under the term loan under the amended credit agreement, net of debt amortization expense of $687 and $358, was $560,313 and $535,142, respectively. As of December 31, 2021 and September 30, 2022, the term loan bore interest at a rate equal to LIBOR plus a margin of 1.375% per annum.

Indebtedness under the amended credit facility is unsecured. The amount outstanding on the term loan as of September 30, 2022 requires quarterly payments of $8,500, and the balance of the loan is due and payable upon the maturity of the term loan on August 8, 2023. The Company is in the process of refinancing its credit facility, and is currently in negotiation with various financial institutions, and the refinancing is expected to close in the fourth quarter of 2022. 

The maturity profile of the term loan outstanding as of September 30, 2022, net of debt amortization expense, is as follows:

Year ended	Amount
2022	8,393
2023	526,749
Total	$	535,142

Genpact Luxembourg S.à r.l., a wholly-owned subsidiary of the Company, issued $400,000 aggregate principal amount of 3.375% senior notes in November 2019 (the “2019 Senior Notes”). The 2019 Senior Notes are fully guaranteed by the Company. The total debt issuance cost of $2,937 incurred in connection with the 2019 Senior Notes offering is being amortized over the life of the 2019 Senior Notes as an additional interest expense. As of December 31, 2021 and September 30, 2022, the amount outstanding under the 2019 Senior Notes, net of debt amortization expense of $1,702 and $1,266, was $398,298 and $398,734, respectively, which is payable on December 1, 2024.

In March 2021, Genpact Luxembourg S.à r.l. and Genpact USA, Inc., both wholly-owned subsidiaries of the Company, co-issued $350,000 aggregate principal amount of 1.750% senior notes (the “2021 Senior Notes,” and together with the 2019 Senior Notes, the “Senior Notes”). The 2021 Senior Notes are fully guaranteed by the Company. The total debt issuance cost of $3,032 incurred in connection with the 2021 Senior Notes is being amortized over the life of the 2021 Senior Notes as additional interest expense. As of December 31, 2021 and September 30, 2022, the amount outstanding under the 2021 Senior Notes, net of debt amortization expense of $2,571 and $2,121, respectively, was $347,429 and $347,879, respectively, which is payable on April 10, 2026.

The Company pays interest on (i) the 2019 Senior Notes semi-annually in arrears on June 1 and December 1 of each year, and (ii) the 2021 Senior Notes semi-annually in arrears on April 10 and October 10 of each year, ending on the maturity dates of December 1, 2024 and April 10, 2026, respectively. The Company, at its option, may redeem the Senior Notes at any time in whole or in part, at a redemption price equal to (i) 100% of the principal amount of the notes redeemed, together with accrued and unpaid interest on the redeemed amount, and (ii) if the notes are redeemed prior to, in the case of the 2019 Senior Notes, November 1, 2024, and in the case of the 2021 Senior Notes, March 10, 2026, a specified “make-whole” premium. The Senior Notes are subject to certain customary covenants, including limitations on the ability of the Company and certain of its subsidiaries to incur debt secured by liens, engage in certain sale and leaseback transactions and consolidate, merge, convey or transfer their assets substantially as an entirety. During the period ended September 30, 2022, the Company and its applicable subsidiaries were in compliance with the covenants. Upon certain change of control transactions, the applicable issuer or issuers will be required to make an offer to repurchase the Senior Notes at a price equal to 101% of the aggregate principal amount of the Senior Notes, plus accrued and unpaid interest. The interest rate payable on the Senior Notes is subject to adjustment if the credit rating of the Senior Notes is downgraded, up to a maximum increase of 2.0%. 

12. Long-term debt (Continued)

A summary of the Company’s long-term debt is as follows:

 

	As of December 31, 2021		As of September 30, 2022
Credit facility, net of amortization expenses	$	560,313	$	535,142
3.70% 2017 Senior Notes, net of debt amortization expenses	349,869		—
3.375% 2019 Senior Notes, net of debt amortization expenses	398,298		398,734
1.750% 2021 Senior Notes, net of debt amortization expenses	347,429		347,879
Total	$	1,655,909	$	1,281,755
Current portion	383,433		535,142
Non-current portion	1,272,476		746,613
Total	$	1,655,909	$	1,281,755

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Accrued expenses and other current liabilities

9 Months Ended

Sep. 30, 2022

Payables and Accruals [Abstract]

Accrued expenses and other current liabilities

Accrued expenses and other current liabilities

 Accrued expenses and other current liabilities consist of the following:

	As of December 31, 2021		As of September 30, 2022
Accrued expenses	$	162,054	$	129,877
Accrued employee cost	307,777		230,013
Earn-out consideration	2,501		2,517
Statutory liabilities	67,948		69,857
Retirement benefits	1,746		1,657
Compensated absences	26,596		24,505
Derivative instruments	12,498		49,121
Contract liabilities (Note 20)	160,602		144,441
Finance leases liability	18,549		13,321
Other liabilities	31,169		35,175
	$	791,440	$	700,484

As September 30, 2022, the Company reclassified certain accrued expenses and other current liabilities amounting to $7,141 to liabilities held for sale. See Note 8 for additional information.

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Other liabilities

9 Months Ended

Sep. 30, 2022

Other Liabilities Disclosure [Abstract]

Other liabilities

Other liabilities

Other liabilities consist of the following:

 

	As of December 31, 2021		As of September 30, 2022
Accrued employee cost	$	15,790	$	20,647
Earn-out consideration	2,905		—
Retirement benefits	11,993		11,987
Compensated absences	52,023		46,293
Derivative instruments	2,756		10,078
Contract liabilities (Note 20)	80,222		63,868
Finance leases liability	16,297		11,897
Others	63,224		70,643
	$	245,210	$	235,413

As September 30, 2022, the Company reclassified certain other liabilities amounting to $859 to liabilities held for sale. See Note 8 for additional information.

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Employee benefit plans

9 Months Ended

Sep. 30, 2022

Retirement Benefits [Abstract]

Employee benefit plans

Employee benefit plans

The Company has employee benefit plans in the form of certain statutory and other programs covering its employees.

 Defined benefit plans

In accordance with Indian law, the Company maintains a defined benefit retirement plan covering substantially all of its Indian employees. In accordance with Mexican law, the Company provides termination benefits to all of its Mexican employees. In addition, certain of the Company’s subsidiaries in the Philippines, Israel and Japan sponsor defined benefit retirement programs.

Net defined benefit plan costs for the three and nine months ended September 30, 2021 and 2022 include the following components: 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Service costs	$	3,454	$	3,505	$	10,528	$	10,804
Interest costs	1,363		1,424		4,135		4,394
Amortization of actuarial loss	558		178		1,704		550
Expected return on plan assets	(1,534)		(1,457)		(4,605)		(4,502)
Net defined benefit plan costs	$	3,841	$	3,650	$	11,762	$	11,246

15. Employee benefit plans (Continued)

Defined contribution plans

During the three and nine months ended September 30, 2021 and 2022, the Company contributed the following amounts to defined contribution plans in various jurisdictions:

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
India	$	9,637	$	11,015	$	27,445	$	32,629
U.S.	5,020		5,060		15,508		16,968
U.K.	4,301		4,676		12,074		16,398
China	6,362		6,772		18,433		20,003
Other regions	3,913		4,351		11,155		13,728
Total	$	29,233	$	31,874	$	84,615	$	99,726

Deferred compensation plan

On July 1, 2018, Genpact LLC, a wholly-owned subsidiary of the Company, adopted an executive deferred compensation plan (the “Plan”). The Plan provides a select group of U.S.-based members of Company management with the opportunity to defer from 1% to 80% of their base salary and from 1% to 100% of their qualifying bonus compensation (or such other minimums or maximums as determined by the Plan administrator from time to time) pursuant to the terms of the Plan. Participant deferrals are 100% vested at all times. The Plan also allows for discretionary supplemental employer contributions by the Company, in its sole discretion, which will be subject to a two-year vesting schedule (50% vesting on the one-year anniversary of approval of the contribution and 50% vesting on the second year anniversary of approval of the contribution) or such other vesting schedule as determined by the Company. However, no such contribution has been made by the Company to date.

The Plan also provides an option for participants to elect to receive deferred compensation and earnings thereon on either fixed date(s) no earlier than 2 years following the applicable Plan year (or end of the applicable performance period for performance-based bonus compensation) or following a separation from service, in each case either in a lump sum or in annual installments over a term of up to 15 years. Participants can elect to change or re-defer their rights to receive the deferred compensation until the 10th anniversary following their separation from service, subject to fulfillment of certain conditions. Each Plan participant’s compensation deferrals are credited or debited with notional investment gains and losses equal to the performance of selected hypothetical investment funds offered under the Plan and elected by the participant.

The Company has investments in funds held in Company-owned life insurance policies which are held in a Rabbi Trust that are classified as trading securities. Management determines the appropriate classification of the securities at the time they are acquired and evaluates the appropriateness of such classifications at each balance sheet date. The securities are classified as trading securities because they are held for resale in anticipation of short-term fluctuations in market prices. The trading securities are stated at fair value.

 The liability for the deferred compensation plan was $38,007 and $36,583 as of December 31, 2021 and September 30, 2022, respectively, and is included in “accrued expenses and other current liabilities” and “other liabilities” in the consolidated balance sheets.

In connection with the administration of the Plan, the Company has purchased Company-owned life insurance policies insuring the lives of certain employees. The cash surrender value of these policies was $38,584 and $37,183 as of December 31, 2021 and September 30, 2022, respectively. The cash surrender value of these insurance policies is included in “other assets” in the consolidated balance sheets.

15. Employee benefit plans (Continued)During the nine months ended September 30, 2021 and 2022, the change in the fair value of Plan assets was $2,658 and $(10,011), respectively, and for the three months ended September 30, 2021 and 2022, the change in the fair value of Plan assets was $(84) and $(1,964), respectively, which is included in “other income (expense), net,” in the consolidated statements of income. During the nine months ended September 30, 2021 and 2022, the change in the fair value of deferred compensation liabilities was $2,526 and $(10,035), respectively, and for the the three months ended September 30, 2021 and 2022, the change in the fair value of deferred compensation liabilities was $(159) and $(1,977), respectively, which is included in “selling, general and administrative expenses.”

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Stock-based compensation

9 Months Ended

Sep. 30, 2022

Share-Based Payment Arrangement [Abstract]

Stock-based compensation

Stock-based compensation

The Company has issued options under the Genpact Limited 2007 Omnibus Incentive Compensation Plan (the “2007 Omnibus Plan”) and the Genpact Limited 2017 Omnibus Incentive Compensation Plan (the “2017 Omnibus Plan”) to eligible persons, including employees, directors and certain other persons associated with the Company.

Under the 2007 Omnibus Plan, shares underlying options forfeited, expired, terminated or cancelled under any of the Company’s predecessor plans were added to the number of shares otherwise available for grant under the 2007 Omnibus Plan. The 2007 Omnibus Plan was amended and restated on April 11, 2012 to increase the number of common shares authorized for issuance by 5,593,200 shares to 15,000,000 shares. Further, during the year ended December 31, 2012, the number of common shares authorized for issuance under the 2007 Omnibus Plan was increased by 8,858,823 shares as a result of a one-time adjustment to outstanding unvested share awards in connection with a special dividend payment.

On May 9, 2017, the Company’s shareholders approved the adoption of the 2017 Omnibus Plan, pursuant to which 15,000,000 Company common shares are available for issuance. The 2017 Omnibus Plan was amended and restated on April 5, 2019 and April 5, 2022 to increase the number of common shares authorized for issuance by 8,000,000 shares to 23,000,000 shares and by 3,500,000 shares to 26,500,000 shares, respectively. No grants may be made under the 2007 Omnibus Plan after the date of adoption of the 2017 Omnibus Plan.  Grants that were outstanding under the 2007 Omnibus Plan as of the date of Company’s adoption of the 2017 Omnibus Plan remain subject to the terms of the 2007 Omnibus Plan.

Stock-based compensation costs relating to the foregoing plans during the nine months ended September 30, 2021 and September 30, 2022 were $57,554 and $53,712, respectively, and for the three months ended September 30, 2021 and September 30, 2022 were $21,150 and $18,873, respectively. These costs have been allocated to “cost of revenue” and “selling, general and administrative expenses.”     

Stock options

 All options granted under the 2007 and 2017 Omnibus Plans are exercisable into common shares of the Company, have a contractual period of ten years and vest over three to five years unless specified otherwise in the applicable award agreement. The Company recognizes compensation cost over the vesting period of the option.

Compensation cost is determined at the date of grant by estimating the fair value of an option using the Black-Scholes option-pricing model.

The following table shows the significant assumptions used in determining the fair value of options granted in the nine months ended September 30, 2021 and September 30, 2022. The Company granted options covering 1,831,180 common shares in the nine months ended September 30, 2021.

	Nine months ended September 30, 2021				Nine months ended September 30, 2022
Dividend yield	0.84	%	—	1.08%	0.96	%
Expected life (in months)				84	84
Risk-free rate of interest	1.12	%	—	1.37%	1.71	%
Volatility	26.05	%	—	26.18%	26.29	%

16. Stock-based compensation (Continued)

A summary of stock option activity during the nine months ended September 30, 2022 is set out below:

	Nine Months Ended September 30, 2022
	Shares  arising out of options	Weighted  average exercise price	Weighted average remaining contractual life (years)	Aggregate intrinsic value
Outstanding as of January 1, 2022	8,008,296	31.30	6.1	—
Granted	475,695	52.12	—	—
Forfeited	(70,841)	41.46	—	—
Expired	—	—	—	—
Exercised	(110,000)	26.87	—	1,789
Outstanding as of September 30, 2022	8,303,150	32.46	5.5	100,968
Vested as of September 30, 2022 and expected to vest thereafter (Note a)	7,783,195	31.70	5.5	99,577
Vested and exercisable as of September 30, 2022	3,766,735	24.73	3.3	71,706
Weighted average grant date fair value of grants during the period	14.19

(a)Options expected to vest reflect an estimated forfeiture rate.

As of September 30, 2022, the total remaining unrecognized stock-based compensation cost for options expected to vest amounted to $21,073, which will be recognized over the weighted average remaining requisite vesting period of 3.0 years.

Restricted share units

The Company has granted restricted share units (“RSUs”) under the 2007 and 2017 Omnibus Plans. Each RSU represents the right to receive one common share. The fair value of each RSU is the market price of one common share of the Company on the date of the grant. The RSUs granted to date have graded vesting schedules of three months to four years. The compensation expense is recognized on a straight-line basis over the vesting term. A summary of RSU activity during the nine months ended September 30, 2022 is set out below:

 

	Nine Months Ended September 30, 2022
	Number of Restricted Share Units	Weighted Average Grant Date Fair Value
Outstanding as of January 1, 2022	759,507	42.29
Granted	206,280	45.66
Vested (Note a)	(28,866)	47.63
Forfeited	(54,200)	42.49
Outstanding as of September 30, 2022	882,721	42.89
Expected to vest (Note b)	803,557

    

(a)28,866 RSUs vested during the nine months ended September 30, 2022 in respect of which 19,992 shares (net of minimum statutory tax withholding) were issued during the nine months ended September 30, 2022.

(b)The number of RSUs expected to vest reflects the application of an estimated forfeiture rate.

16. Stock-based compensation (Continued)

49,513 RSUs vested in the year ended December 31, 2020, in respect of which 49,446 shares were issued during the nine months ended September 30, 2022 after withholding shares to the extent required to satisfy minimum statutory withholding obligations.

7,863 RSUs vested in the year ended December 31, 2021, in respect of which 5,496 shares were issued during the nine months ended September 30, 2022 after withholding shares to the extent required to satisfy minimum statutory withholding obligations.

As of September 30, 2022, the total remaining unrecognized stock-based compensation cost related to RSUs amounted to $15,478, which will be recognized over the weighted average remaining requisite vesting period of 2.0 years.

Performance units

The Company also grants stock awards in the form of performance units (“PUs”) and has granted PUs under both the 2007 and 2017 Omnibus Plans.

Each PU represents the right to receive one common share at a future date based on the Company’s performance against specified targets. PUs granted to date have vesting schedules of six months to three years. The fair value of each PU is the market price of one common share of the Company on the date of grant and assumes that performance targets will be achieved. PUs granted under the plans are subject to cliff vesting. The compensation expense for such awards is recognized on a straight-line basis over the vesting terms. During the performance period, the Company’s estimate of the number of shares to be issued is adjusted upward or downward based upon the probability of achievement of the performance targets. The ultimate number of shares issued and the related compensation cost recognized is based on a comparison of the final performance metrics to the specified targets.

A summary of PU activity during the nine months ended September 30, 2022 is set out below:

	Nine Months Ended September 30, 2022
	Number of Performance Units	Weighted Average Grant Date Fair Value	Maximum Shares Eligible to Receive
Outstanding as of January 1, 2022	4,583,155	39.40	4,583,155
Granted	1,590,794	44.50	3,181,588
Vested (Note a)	(2,161,789)	34.61	(2,161,789)
Forfeited	(445,773)	43.46	(577,995)
Adjustment upon final determination of level of performance goal achievement (Note b)	28,325	44.01	28,325
Outstanding as of September 30, 2022	3,594,712	44.07	5,053,284
Expected to vest (Note c)	3,063,863

(a)2,161,789 PUs that vested during the period were net settled upon vesting by issuing 1,300,511 shares (net of minimum statutory tax withholding).

(b)Represents an adjustment made in March 2022 to the number of shares subject to the PUs granted in 2021 upon certification of the level of achievement of the performance targets underlying such awards.

(c)The number of PUs expected to vest reflects the application of an estimated forfeiture rate.

As of September 30, 2022, the total remaining unrecognized stock-based compensation cost related to PUs amounted to $72,523, which will be recognized over the weighted average remaining requisite vesting period of 1.8 years.

16. Stock-based compensation (Continued)

Employee Stock Purchase Plan (ESPP)

On May 1, 2008, the Company adopted the Genpact Limited U.S. Employee Stock Purchase Plan and the Genpact Limited International Employee Stock Purchase Plan (together, the “ESPP”). In April 2018, these plans were amended and restated, and their terms were extended to August 31, 2028.  

The ESPP allows eligible employees to purchase the Company’s common shares through payroll deductions at 90% of the closing price of the Company’s common shares on the last business day of each purchase interval. The dollar amount of common shares purchased under the ESPP may not exceed 15% of the participating employee’s base salary, subject to a cap of $25 per employee per calendar year. With effect from September 1, 2009, the offering periods commence on the first business day in March, June, September and December of each year and end on the last business day of the subsequent May, August, November and February. 4,200,000 common shares have been reserved for issuance in the aggregate over the term of the ESPP.

During the nine months ended September 30, 2021 and 2022, 216,378 and 253,377 common shares, respectively, were issued under the ESPP.

The ESPP is considered compensatory under the FASB guidance on Compensation-Stock Compensation.

The compensation expense for the ESPP is recognized in accordance with the FASB guidance on Compensation-Stock Compensation. The compensation expense for the ESPP during the nine months ended September 30, 2021 and 2022 was $1,050 and $1,182, respectively, and for the three months ended September 30, 2021 and 2022 was $335 and $329, respectively, and has been allocated to cost of revenue and selling, general and administrative expense

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Capital stock

9 Months Ended

Sep. 30, 2022

Equity [Abstract]

Capital stock

Capital stock

Share repurchases

 The Board of Directors of the Company (the “Board”) has authorized repurchases of up to $1,750,000 under the Company’s existing share repurchase program. Under the program, shares may be purchased in privately negotiated and/or open market transactions, including under plans complying with Rule 10b5-1 under the Securities Exchange Act of 1934, as amended.

During the nine months ended September 30, 2021 and 2022, the Company repurchased 3,592,409 and 4,067,044 of its common shares, respectively, on the open market at a weighted average price of $40.96 and $44.75 per share, respectively, for an aggregate cash amount of $147,152 and $182,012, respectively. All repurchased shares have been retired. 

The Company records repurchases of its common shares on the settlement date of each transaction. Shares purchased and retired are deducted to the extent of their par value from common stock and from retained earnings for the excess over par value. Direct costs incurred to acquire the shares are included in the total cost of the shares purchased. For the nine months ended September 30, 2021 and 2022, retained earnings were reduced by the direct costs related to share repurchases of $72 and $81, respectively.

$156,899 remained available for share repurchases under the Company’s existing share repurchase program as of September 30, 2022. This repurchase program does not obligate the Company to acquire any specific number of shares and does not specify an expiration date. 

17. Capital stock (Continued)

Dividend

On February 9, 2021, the Company announced that its Board had approved a 10% increase in its quarterly cash dividend to $0.1075 per share, up from $0.0975 per share in 2020, representing an annual dividend of $0.43 per common share, up from $0.39 per share in 2020, payable to holders of the Company’s common shares. On March 19, 2021, June 23, 2021 and September 24, 2021, the Company paid a dividend of $0.1075 per share, amounting to $20,115, $20,133 and $20,213 in the aggregate, to shareholders of record as of March 10, 2021, June 11, 2021 and September 10, 2021, respectively.

On February 10, 2022, the Company announced that its Board had approved a 16% increase in its quarterly cash dividend to $0.125 per share, up from $0.1075 per share in 2021, representing a planned annual dividend of $0.50 per common share, up from $0.43 per share in 2021, payable to holders of the Company’s common shares. On March 23, 2022, June 24, 2022 and September 23, 2022, the Company paid a dividend of $0.125 per share, amounting to $23,134, $22,935 and $22,873 in the aggregate, to shareholders of record as of March 10, 2022, June 10, 2022 and September 9, 2022, respectively.

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Earnings per share

9 Months Ended

Sep. 30, 2022

Earnings Per Share [Abstract]

Earnings per share

Earnings per share

The Company calculates earnings per share in accordance with FASB guidance on earnings per share. Basic and diluted earnings per common share give effect to the change in the number of Company common shares outstanding. The calculation of basic earnings per common share is determined by dividing net income available to common shareholders by the weighted average number of common shares outstanding during the respective periods. The potentially dilutive shares, consisting of outstanding options on common shares, restricted share units, common shares to be issued under the ESPP and performance units, have been included in the computation of diluted net earnings per share and the number of weighted average shares outstanding, except where the result would be anti-dilutive.

The number of shares subject to stock awards outstanding but not included in the computation of diluted earnings per common share because their effect was anti-dilutive is 1,698,735 and 2,757,114 for the nine months ended September 30, 2021 and 2022, respectively, and 1,556,671 and 2,667,958 for the three months ended September 30, 2021 and 2022, respectively.

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Net income	$	102,386	$	95,843	$	296,363	$	263,692
Weighted average number of common shares used in computing basic earnings per common share	187,856,026		183,312,013		187,945,234		184,456,047
Dilutive effect of stock-based awards	5,303,903		4,087,191		4,940,018		3,818,373
Weighted average number of common shares used in computing dilutive earnings per common share	193,159,929		187,399,204		192,885,252		188,274,420
Earnings per common share
Basic	$	0.55	$	0.52	$	1.58	$	1.43
Diluted	$	0.53	$	0.51	$	1.54	$	1.40

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Segment reporting

9 Months Ended

Sep. 30, 2022

Segment Reporting [Abstract]

Segment reporting

Segment reporting

The Company manages various types of business process and transformation services in an integrated manner for clients in various industries and geographic locations. The Company's operating segments are significant strategic business units that align its products and services with how it manages its business, approaches key markets and interacts with its clients.

During the second quarter of 2022, the Company renamed its three reportable segments. Beginning in the second quarter of 2022, the Company's: (1) Banking, Capital Markets and Insurance segment has been renamed the Financial Services segment; (2) Consumer Goods, Retail, Life Sciences and Healthcare segment has been renamed the Consumer and Healthcare segment; and (3) High Tech, Manufacturing and Services segment has been renamed the High Tech and Manufacturing segment.

The Company’s Chief Executive Officer, who has been identified as the Chief Operating Decision Maker ("CODM"), reviews operating segment revenue, which is a GAAP measure, and operating segment adjusted income from operations ("AOI"), which is a non-GAAP measure. The Company does not allocate, and therefore the CODM does not evaluate, stock-based compensation expenses, amortization and impairment of acquired intangible assets, foreign exchange gain/(losses), interest income/(expense), restructuring expenses, acquisition related expenses, any losses or gains from businesses held for sale, including impairment charges, other income/(expense), or income taxes by segment. The Company’s operating assets and liabilities pertain to multiple segments. The Company manages assets and liabilities on a total company basis, not by operating segment, and therefore asset and liabilities information and capital expenditures by operating segment are not presented to the CODM and are not reviewed by the CODM.

The CODM continues to review the operating segment revenue, which is a GAAP measure, and operating segment adjusted income from operations, which is a non-GAAP measure.

Revenues and adjusted income from operations for each of the Company’s segments for the three months ended September 30, 2021 were as follows:

	Net revenues
	Data-Tech-AI	Digital operations	Total	AOI
Financial Services	107,683	150,838	258,521	32,514
Consumer and Healthcare	168,801	219,268	388,069	63,681
High Tech and Manufacturing	151,770	214,971	366,741	68,263
Total reportable segment	428,254	585,077	1,013,331	164,458
Others#	554	1,852	2,406	4,484
Total	428,808	586,929	1,015,737	168,942
Stock-based compensation				(21,485)
Amortization and impairment of acquired intangible assets (other than included above)				(13,688)
Foreign exchange gains (losses), net				2,733
Interest income (expense), net				(12,765)
Income tax expense				(21,351)
Net income				102,386

#Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of over-absorption of overhead and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes.

19. Segment reporting (Continued)

Revenues and adjusted income from operations for each of the Company’s segments for the three months ended September 30, 2022 were as follows:

	Net revenues
	Data-Tech-AI	Digital operations	Total	AOI
Financial Services	137,629	166,216	303,845	41,008
Consumer and Healthcare	194,154	218,695	412,849	49,598
High Tech and Manufacturing	188,455	236,837	425,292	69,553
Total reportable segment	520,238	621,748	1,141,986	160,159
Others*	(10,508)	(20,441)	(30,949)	21,591
Total	509,730	601,307	1,111,037	181,750
Business held for sale (refer to Note (a) below and Note 8)			(3,932)	7,069
Total (excluding business held for sale - refer to Note (a) below and Note 8)			1,107,105	188,819
Stock-based compensation				(19,202)
Amortization and impairment of acquired intangible assets (other than included above)				(10,516)
Foreign exchange gains (losses), net				3,867
Interest income (expense), net				(13,399)
Business held for sale (refer to Note (a) below and Note 8)				(7,069)
Impairment charge on assets classified as held for sale (refer to Note (a) below and Note 8)				(21,426)
Income tax expense				(25,231)
Net income				95,843

(a) During the second quarter of 2022, the Company's management approved a plan to divest a business that comprises part of the Company's Consumer and Healthcare segment. The revenues and associated losses, including an impairment charge recorded in the third quarter of 2022, attributable to this business have been excluded from the computation of adjusted operating income margin with effect from April 1, 2022, as management believes that excluding these items provides useful information about the Company's financial performance and underlying business trends.

*Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of under-absorption of overhead, unallocated allowance for credit losses and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes.

19. Segment reporting (Continued)

Revenues and adjusted income from operations for each of the Company’s segments for the nine months ended September 30, 2021 were as follows:

	Net revenues
	Data-Tech-AI	Digital operations	Total	AOI
Financial Services	293,207	457,383	750,590	98,972
Consumer and Healthcare	476,822	624,361	1,101,183	184,647
High Tech and Manufacturing	434,143	647,623	1,081,766	203,915
Total reportable segment	1,204,172	1,729,367	2,933,539	487,534
Others##	4,340	12,055	16,395	21,087
Total	1,208,512	1,741,422	2,949,934	508,621
Stock-based compensation				(58,604)
Amortization and impairment of acquired intangible assets (other than included above)				(43,977)
Foreign exchange gains (losses), net				11,529
Interest income (expense), net				(38,198)
Income tax expense				(83,008)
Net income				296,363

##Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of over-absorption of overhead and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes.

19. Segment reporting (Continued)

Revenues and adjusted income from operations for each of the Company’s segments for the nine months ended September 30, 2022 were as follows:

	Net revenues
	Data-Tech-AI	Digital operations	Total	AOI
Financial Services	391,485	481,116	872,601	102,747
Consumer and Healthcare	560,561	662,721	1,223,282	158,290
High Tech and Manufacturing	530,975	694,725	1,225,700	207,850
Total reportable segment	1,483,021	1,838,562	3,321,583	468,887
Others**	(18,002)	(34,954)	(52,956)	48,455
Total	1,465,019	1,803,608	3,268,627	517,342
Business held for sale (refer to Note (b) below and Note 8)			(8,843)	14,291
Total (excluding business held for sale - refer to Note (b) below and Note 8)			3,259,784	531,633
Stock-based compensation				(54,894)
Amortization and impairment of acquired intangible assets (other than included above)				(32,709)
Foreign exchange gains (losses), net				9,312
Interest income (expense), net				(36,691)
Business held for sale (refer to Note (b) below and Note 8)				(14,291)
Impairment charge on assets classified as held for sale (refer to Note (b) below and Note 8)				(21,426)
Restructuring expenses (refer to Note (c) below and Note 25)				(38,815)
Income tax expense				(78,427)
Net income				263,692

(b) During the second quarter of 2022, the Company's management approved a plan to divest a business that comprises part of the Company's Consumer and Healthcare segment. The revenues and associated losses, including an impairment charge recorded in the third quarter of 2022, attributable to this business have been excluded from the computation of adjusted operating income margin with effect from April 1, 2022, as management believes that excluding these items provides useful information about the Company's financial performance and underlying business trends.

(c) The Company does not allocate these charges to individual segments in internal management reports used by the CODM. Accordingly, such expenses are included in the Company's segment reporting as “unallocated costs.”

**Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of under-absorption of overhead, unallocated allowance for credit losses and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes.

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Net revenues

9 Months Ended

Sep. 30, 2022

Revenues [Abstract]

Net revenues

Net revenues

Disaggregation of revenue

In the following table, the Company’s revenue is disaggregated by the nature of services provided:

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Data-Tech-AI	$	428,808	$	509,730	$	1,208,512	$	1,465,019
Digital Operations	586,929		601,307		1,741,422		1,803,608
Total net revenues	$	1,015,737	$	1,111,037	$	2,949,934	$	3,268,627

All three of the Company's segments include revenue from both Data-Tech-AI and Digital Operations. See Note 19 for additional information.

During the second quarter of 2022, the Company's management modified the manner in which it disaggregates revenue for reporting and internal tracking purposes, and the Company now reports revenue disaggregated by the nature of services provided to the client, namely either Data-Tech-AI or Digital Operations. Prior to the second quarter of 2022, the Company disaggregated its revenue as revenue from the General Electric Company (GE) or revenue from Global Clients (other than GE).

The Company has evaluated the impact of the COVID-19 pandemic on the Company’s net revenues for the three and nine months ended September 30, 2021 and 2022, respectively, to ensure that revenue is recognized after considering all impacts to the extent currently known. Impacts observed include constraints on the Company’s ability to render services, whether due to full or partial shutdowns of the Company’s facilities or travel restrictions, penalties relating to breaches of service level agreements, and contract terminations or contract performance delays initiated by clients. The Company’s net revenues for the three and nine months ended September 30, 2021 were lower than expected before the onset of the pandemic, primarily due to delays in obtaining client approvals to shift to a virtual, work-from-home operating environment, whether as a result of regulatory constraints or due to privacy or security concerns. The COVID-19 pandemic did not have a significant impact on the Company’s net revenues for the three and nine months ended September 30, 2022.

Due to the nature of the pandemic, the Company will continue to monitor developments to identify significant uncertainties relating to revenue in future periods.

Contract balances

Accounts receivable include amounts for services that the Company has performed but for which payment has not been received. The Company typically follows a 30-day billing cycle and, as such, at any point in time may have accrued up to 30 days of revenues that have not been billed. The Company has determined that in instances where the timing of revenue recognition differs from the timing of invoicing, the related contracts generally do not include a significant financing component. Refer to Note 4 for details on the Company’s accounts receivable and allowance for credit losses.

The following table shows the details of the Company’s contract balances:

 

	As of December 31, 2021		As of September 30, 2022
Contract assets (Note a)	$	13,741	$	18,646
Contract liabilities (Note b)
Deferred transition revenue	$	155,077	$	136,845
Advance from customers	$	85,747	$	71,464

(a)Included in "prepaid expenses and other current assets" and "other assets" in the consolidated balance sheet.

20. Net revenues (Continued)

(b)Included in "accrued expenses and other current liabilities" and "other liabilities" in the consolidated balance sheet.

As of September 30, 2022, the Company reclassified certain contract assets and contract liabilities of $2,270 and $2,038, respectively, to assets and liabilities held for sale. See Note 8 for additional information.

Contract assets represent the contract acquisition fees or other upfront fees paid to a customer. Such costs are amortized over the expected period of benefit and recorded as an adjustment to the transaction price and deducted from revenue. The Company’s assessment did not indicate any significant impairment losses on its contract assets for the periods presented.

Contract liabilities include that portion of revenue for which payments have been received in advance from customers. The Company also defers revenues attributable to certain process transition activities for which costs have been capitalized by the Company as contract fulfillment costs. Consideration received from customers, if any, relating to such transition activities is also included as part of contract liabilities. The contract liabilities are included within “Accrued expenses and other current liabilities” and “Other liabilities” in the unaudited consolidated balance sheets. The revenues are recognized as (or when) the performance obligation is fulfilled under the contract with the customer.

Changes in the Company’s contract asset and liability balances during the three and nine months ended September 30, 2021 and 2022 were a result of normal business activity and not materially impacted by any other factors.

Revenue recognized during the three months ended September 30, 2021 and 2022 that was included in the Company's contract liabilities balance at the beginning of the period was $60,756 and $63,762, respectively.

Revenue recognized during the nine months ended September 30, 2021 and 2022 that was included in the Company's contract liabilities balance at the beginning of the period was $128,628 and $129,046, respectively.

The following table includes estimated revenue expected to be recognized in the future related to remaining performance obligations as of September 30, 2022:

Particulars	Total		Less than 1 year		1-3 years		3-5 years		After 5 years
Transaction price allocated to remaining performance obligations	$	208,309	$	144,441	$	52,277	$	10,494	$	1,097
Transaction price allocated to remaining performance obligations relating to business held for sale	$	2,038	$	2,038	$	—	$	—	$	—

The following table provides details of the Company’s contract cost assets:

	Three months ended September 30,								Nine months ended September 30,
	2021				2022				2021				2022
Particulars	Sales incentive programs		Transition activities		Sales incentive programs		Transition activities		Sales incentive programs		Transition activities		Sales incentive programs		Transition activities
Opening balance	$	31,559	$	210,747	$	29,186	$	198,401	$	33,390	$	192,507	$	32,296	$	206,498
Closing balance	31,058		209,320		28,718		189,419		31,058		209,320		28,718		189,419
Amortization	5,041		23,028		6,632		23,767		14,576		58,644		19,220		66,180

As of September 30, 2022, the Company reclassified certain contract assets amounting to $1,417 to assets and liabilities held for sale. See Note 8 for additional information.

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Other operating (income) expense, net

9 Months Ended

Sep. 30, 2022

Other Income and Expenses [Abstract]

Other operating (income) expense, net

Other operating (income) expense, net

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Write-down of intangible assets and property, plant and equipment	$	—	$	—	$	915	$	1,377
Write-down of operating right-of-use assets and other assets*	—		—		—		20,307
Impairment charge on intangible assets and goodwill held-for-sale	—		21,426		—		21,426
Other operating income	(93)		(489)		(1,132)		(953)
Other operating (income) expense, net	$	(93)	$	20,937	$	(217)	$	42,157

 *See Notes 10 and 25 for additional information about other operating (income) expense, net for the three and nine months ended September 30, 2022.

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Interest income (expense), net

9 Months Ended

Sep. 30, 2022

Banking and Thrift, Interest [Abstract]

Interest income (expense), net

Interest income (expense), net

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Interest income	$	2,068	$	1,440	$	4,544	$	4,042
Interest expense	(14,833)		(14,839)		(42,742)		(40,733)
Interest income (expense), net	$	(12,765)	$	(13,399)	$	(38,198)	$	(36,691)

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Income taxes

9 Months Ended

Sep. 30, 2022

Income Tax Disclosure [Abstract]

Income taxes

Income taxes

The Company determines its tax provision for interim periods using an estimate of its annual effective tax rate adjusted for discrete items, if any, that are taken into account in the relevant period. Each quarter, the Company updates its estimate of the annual effective tax rate, and if its estimated tax rate changes, the Company makes a cumulative adjustment.

The Company’s effective tax rate (“ETR”) was 20.8% for the three months ended September 30, 2022, up from 17.3% for the three months ended September 30, 2021. The increase in the Company’s ETR in the three months ended September 30, 2022 is primarily due to a lower mix of benefits recorded in the three months ended September 30, 2022 compared to the three months ended September 30, 2021.

The following table summarizes activities related to the Company’s unrecognized tax benefits for uncertain tax positions for the nine months ended September 30, 2022:     

	Nine months ended September 30, 2022
Opening balance at January 1	$	25,651
Increase related to prior year tax positions, including recorded in acquisition accounting	16
Decrease related to prior year tax positions	(1,678)
Decrease related to prior year tax positions due to lapse of applicable statute of limitation	(84)
Effect of exchange rate changes	(1,232)
Closing balance at September 30	$	22,673

As of December 31, 2021 and September 30, 2022, the Company had unrecognized tax benefits amounting to 25,651 and $22,673, respectively, which, if recognized, would impact the Company’s effective tax rate.

As of December 31, 2021 and September 30, 2022, the Company had accrued $2,842 and $2,904, respectively, in interest and $628 and $528, respectively, for penalties relating to unrecognized tax benefits.

23. Income taxes (Continued)During the year ended December 31, 2021 and the nine months ended September 30, 2022, the Company recognized approximately $(13,851) and $(664), respectively, in interest related to income taxes.

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Commitments and contingencies

9 Months Ended

Sep. 30, 2022

Commitments and Contingencies Disclosure [Abstract]

Commitments and contingencies

Commitments and contingencies

 Capital commitments

As of December 31, 2021 and September 30, 2022, the Company has committed to spend $13,317 and $22,403, respectively, under agreements to purchase property, plant and equipment. This amount is net of capital advances paid in respect of these purchases.

Bank guarantees

The Company has outstanding bank guarantees and letters of credit amounting to $7,865 and $7,683 as of December 31, 2021 and September 30, 2022, respectively. Bank guarantees are generally provided to government agencies and excise and customs authorities for the purpose of maintaining a bonded warehouse. These guarantees may be revoked if the government agencies suffer any losses or damages through the breach of any of the covenants contained in the agreements governing such guarantees.

Other commitments

Certain units of the Company’s Indian subsidiaries are established as Software Technology Parks of India units or Special Economic Zone (“SEZ”) units under the relevant regulations issued by the Government of India. These units are exempt from customs and other duties on imported and indigenous capital goods, stores and spares. SEZ units are also exempt from the Goods and Services Tax (“GST”) that was introduced in India in 2017. The Company has undertaken to pay taxes and duties, if any, in respect of capital goods, stores, spares and services consumed duty-free, in the event that certain terms and conditions are not fulfilled.

Contingency

(a) In February 2019, there was a judicial pronouncement in India with respect to defined contribution benefit payments interpreting certain statutory defined contribution obligations of employees and employers. It is not currently clear whether the interpretation set out in the pronouncement has retrospective application. If applied retrospectively, the interpretation would result in an increase in contributions payable by the Company for past periods for certain of its India-based employees. There are numerous interpretative challenges concerning the retrospective application of the judgment. Due to such challenges and a lack of interpretive guidance, and based on legal advice the Company has obtained on the matter, it is currently impracticable to reliably estimate the timing and amount of any payments the Company may be required to make. Accordingly, the Company plans to obtain further clarity and will evaluate the amount of a potential provision, if any.

(b) The Indian taxing authorities (“ITA”) have initiated proceedings to examine the availability of a tax exemption claimed by the Company in respect of exports of services and related refunds under the Indian Goods and Services (“GST”) tax regime and the previous service tax regime. In the second quarter of 2020, the ITA began to challenge or reject the Company’s Indian GST and service tax refunds in certain Indian states. In total, refunds of $28,535 have been denied or challenged by the ITA. Additional refunds may be denied. The Company is pursuing appeals of the denied refunds before relevant appellate authorities. The Company had requested these refunds pursuant to the tax exemption available for exports under the previous service tax regime as well as the current GST regime in respect of services performed by the Company in India for affiliates and clients outside of India. In denying the refunds, the ITA have taken the position that the services provided are local services, which interpretation, if correct, would make the service tax and GST exemption on exports unavailable to the Company in respect of such services. Additional potentially material challenges and assessments may result from ongoing proceedings related to service tax recovery. The Company believes that the denial of the refunds claimed pursuant to the service tax and GST exemption is incorrect and that the risk that the liability will materialize is remote. The Government of India has issued an administrative circular which supports the Company’s position, and the Company believes that the appellate authorities will reverse the previous orders denying refunds owed to the Company. Accordingly, no reserve has been provided as of September 30, 2022.

24. Commitments and contingencies (Continued)

(c) The ITA have also issued assessment orders to certain subsidiaries of the Company seeking to assess income tax on certain transactions that occurred in 2013 and 2015. The Company has received demands for potential tax claims related to these orders in an aggregate amount of $209,042, including interest through the date of the orders. This amount excludes penalties or interest accrued since the date of the orders. The Company is pursuing appeals before the relevant appellate authorities in respect of these orders. The Income Tax Appellate Tribunal of India (the “Tribunal”) has accepted the legal arguments made by the Company and ruled in favor of the Company in relation to demands of $100,589, and the corresponding assessment order has been cancelled. The ITA may appeal the Tribunal's ruling before a higher court. Based on its evaluation of the facts underlying the transactions and legal advice received on the matter, the Company believes that it is more likely than not that the Company’s position will ultimately prevail in respect of these transactions. Accordingly, no reserve has been provided as of September 30, 2022.

(d) In September 2020, the Indian Parliament approved the Code on Social Security, 2020 (the “Code”), which will impact the Company’s contributions to its defined contribution and defined benefit plans for employees based in India. The date the changes will take effect is not yet known and the rules for quantifying the financial impact have not yet been published. The Company will evaluate the impact of the Code on the Company in its financial statements for the period in which the Code becomes effective and the related rules are published.

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Restructuring

9 Months Ended

Sep. 30, 2022

Restructuring and Related Activities [Abstract]

Restructuring

Restructuring

The Company has implemented a flexible, hybrid global delivery model in line with the Company's long-term strategy that incorporates a mix of offshore, onshore, near shore, and remote working. As a result, the Company determined that certain leases and employee roles were no longer needed.

Accordingly, in the second quarter of 2022, the Company recorded a $38,815 restructuring charge relating to the abandonment of leased office premises and an employee severance charge. Of the total charge of $38,815, $21,684 was a non-cash charge (including $1,377 related to writing down of certain property, plant and equipment) recorded as other operating expense, which pertains to the abandonment of various leased office premises. The Company also recorded a severance charge of $17,131 in personnel expenses. The Company has sought out one or more third parties to sublease certain office premises from the Company, wherever applicable, instead of abandoning them. However, the Company has not been successful in such attempts, and the Company believes it is unlikely that it will be able to sublease such premises in the foreseeable future. No restructuring costs were incurred related to this restructuring plan in the third quarter of 2022.

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Subsequent Events

9 Months Ended

Sep. 30, 2022

Subsequent Events [Abstract]

Subsequent events

Subsequent events

Dividend

On October 13, 2022, the Company announced that its Board of Directors has declared a dividend for the fourth quarter of 2022 of $0.125 per common share, which is payable on December 23, 2022 to shareholders of record as of the close of business on December 9, 2022. The declaration of any future dividends will be at the discretion of the Board of Directors and subject to Bermuda and other applicable laws.

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Summary of significant accounting policies (Policies)

9 Months Ended

Sep. 30, 2022

Accounting Policies [Abstract]

Basis of preparation and principles of consolidation

(a) Basis of preparation and principles of consolidation

The accompanying consolidated financial statements have been prepared in accordance with U.S. generally accepted accounting principles ("U.S. GAAP") and the rules and regulations of the Securities and Exchange Commission (the “SEC”) for reporting on Form 10-Q. Accordingly, they do not include certain information and note disclosures required by generally accepted accounting principles for annual financial reporting and should be read in conjunction with the consolidated financial statements included in the Company’s Annual Report on Form 10-K for the year ended December 31, 2021. The accompanying consolidated financial statements reflect all adjustments that management considers necessary for a fair presentation of the results of operations for these periods.

The accompanying financial statements have been prepared on a consolidated basis and reflect the financial statements of Genpact Limited, a Bermuda company, and all of its subsidiaries that are more than 50% owned and controlled. When the Company does not have a controlling interest in an entity but exerts significant influence over the entity, the Company applies the equity method of accounting. All intercompany transactions and balances are eliminated in consolidation.

Use of estimates

(b) Use of estimatesThe preparation of consolidated financial statements in accordance with U.S. GAAP requires management to make estimates and assumptions that affect the amounts reported in the consolidated financial statements. Significant items subject to such estimates and assumptions include the useful lives of property, plant and equipment, intangible assets and goodwill, revenue recognition, allowance for credit losses, valuation allowances for deferred tax assets, the valuation of derivative financial instruments, the measurement of lease liabilities and right-of-use (“ROU”) assets, measurements of stock-based compensation, assets and obligations related to employee benefits, the nature and timing of the satisfaction of performance obligations, the standalone selling price of performance obligations, variable consideration, other obligations for revenue recognition, income tax uncertainties and other contingencies. Management believes that the estimates used in the preparation of the consolidated financial statements are reasonable, and management has made assumptions about the possible effects of the ongoing COVID-19 pandemic on critical and significant accounting estimates. Although these estimates and assumptions are based upon management’s best knowledge of current events and actions, actual results could differ from these estimates. Any changes in estimates are adjusted prospectively in the Company’s consolidated financial statements.

Business combinations

The Company accounts for its business combinations using the acquisition method of accounting in accordance with Accounting Standard Codification (“ASC”) Topic 805, Business Combinations, by recognizing the identifiable tangible and intangible assets acquired and liabilities assumed, and any non-controlling interest in the acquired business, measured at their acquisition date fair values. Contingent consideration is included within the acquisition cost and is recognized at its fair value on the acquisition date. A liability resulting from contingent consideration is re-measured to fair value as of each reporting date until the contingency is resolved. Changes in fair value are recognized in earnings. All assets and liabilities of the acquired businesses, including goodwill, are assigned to reporting units. Acquisition-related costs are expensed as incurred under selling, general and administrative expenses.

Goodwill

Goodwill represents the cost of acquired businesses in excess of the fair value of identifiable tangible and intangible net assets purchased. Goodwill is not amortized but is tested for impairment at least on an annual basis on December 31, based on a number of factors, including operating results, business plans and future cash flows. The Company performs an assessment of qualitative factors to determine whether the existence of events or circumstances leads to a determination that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. Based on the assessment of events or circumstances, the Company performs a quantitative assessment of goodwill impairment if it determines that it is more likely than not that the fair value of a reporting unit is less than its carrying amount. If, based on the quantitative impairment analysis, the carrying value of the goodwill of a reporting unit exceeds the fair value of such goodwill, an impairment loss is recognized in an amount equal to the excess. In addition, the Company performs a qualitative assessment of goodwill impairment between annual tests if an event occurs or circumstances change that would more likely than not reduce the fair value of a reporting unit below its carrying amount. See Note 10 for information and related disclosures.

Intangible assets

Intangible assets acquired individually or with a group of other assets or in a business combination and developed internally are carried at cost less accumulated amortization and accumulated impairment loss based on their estimated useful lives as follows:

Customer-related intangible assets	1	-	9 years
Marketing-related intangible assets	1	-	8 years
Technology-related intangible assets	2	-	10 years

                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                    

Intangible assets are amortized over their estimated useful lives using a method of amortization that reflects the pattern in which the economic benefits of the intangible assets are consumed or otherwise realized.

In business combinations where the fair value of identifiable tangible and intangible net assets purchased exceeds the cost of the acquired business, the Company recognizes the resulting gain under “Other operating (income) expense, net” in the consolidated statements of income.

The Company also capitalizes certain software and technology-related development costs incurred in connection with developing or obtaining software or technology for sale/lease to customers when the initial design phase is completed and commercial and technological feasibility has been established. Any development cost incurred before technological feasibility is established is expensed as incurred as research and development costs. Technological feasibility is established upon completion of a detailed design program or, in its absence, completion of a working model. Capitalized software and technology costs include only (i) external direct costs of materials and services utilized in developing or obtaining software and technology and (ii) compensation and related benefits for employees who are directly associated with the project.

Costs incurred in connection with developing or obtaining software or technology for sale/lease to customers which are under development and not put to use are disclosed under “intangible assets under development.” Advances paid towards the acquisition of intangible assets outstanding as of each balance sheet date are disclosed under “intangible assets under development.”

Capitalized software and technology costs are included in intangible assets under technology-related intangible assets on the Company’s balance sheet and are amortized on a straight-line basis when placed into service over the estimated useful lives of the software and technology.

The Company evaluates the remaining useful life of intangible assets that are being amortized at each reporting period wherever events and circumstances warrant a revision to the remaining period of amortization, and the remaining carrying amount of the intangible asset is amortized prospectively over that revised remaining useful life.

Financial instruments and concentration of credit risk

(d) Financial instruments and concentration of credit riskFinancial instruments that potentially subject the Company to concentration of credit risk are reflected principally in cash and cash equivalents, derivative financial instruments and accounts receivable. The Company places its cash and cash equivalents and derivative financial instruments with corporations and banks with high investment grade ratings, limits the amount of credit exposure with any one corporation or bank and conducts ongoing evaluations of the creditworthiness of the corporations and banks with which it does business. To reduce its credit risk on accounts receivable, the Company conducts ongoing credit evaluations of its customers.

Accounts receivable

(e) Accounts receivable

Accounts receivable are recorded at the invoiced or to be invoiced amount and do not bear interest. Amounts collected on trade accounts receivable are included in net cash provided by operating activities in the consolidated statements of cash flows. The Company maintains an allowance for current expected credit losses inherent in its accounts receivable portfolio. In establishing the required allowance, management considers historical losses which are adjusted to current market conditions and a reasonable and supportable forecast. Account balances are charged off against the allowance after all means of collection have been exhausted and the potential for recovery is considered remote.

The Company uses revolving accounts receivable-based facilities in the normal course of business as part of managing its cash flows. The Company accounts for receivables sold under these facilities as a sale of financial assets pursuant to ASC 860 “Transfers and Servicing” and de-recognizes these receivables, as well as the related allowances, from its balance sheets. Generally, the fair value of accounts receivable sold approximates their book value due to their short-term nature, and any gains or losses on the sale of these receivables are recorded at the time of transfer and included under "interest income (expense), net" in the Company’s consolidated statements of income.

Revenue Recognition

(f) Revenue Recognition

The Company derives its revenue primarily from business process management services, including analytics, consulting and related digital solutions and information technology services, which are provided primarily on a time-and-material, transaction or fixed-price basis. The Company recognizes revenue upon the transfer of control of promised services to its customers in an amount that reflects the consideration the Company expects to receive in exchange for those services. Revenues from services rendered under time-and-materials and transaction-based contracts are recognized as the services are provided. The Company’s fixed-price contracts include contracts for customization of applications, maintenance and support services. Revenues from these contracts are recognized ratably over the term of the agreement. The Company accrues for revenue and unbilled receivables for services rendered between the last billing date and the balance sheet date.

The Company’s contracts with its customers also include incentive payments received for discrete benefits delivered or promised to be delivered to the customer or service level agreements that could result in credits or refunds to the customer. Revenues relating to such arrangements are accounted for as variable consideration when the amount of revenue to be recognized can be estimated to the extent that it is probable that a significant reversal of any incremental revenue will not occur.

The Company records deferred revenue attributable to certain process transition activities where such activities do not represent separate performance obligations. Revenues relating to such transition activities are classified under contract liabilities and subsequently recognized ratably over the period in which the related services are performed. Costs relating to such transition activities are fulfillment costs which are directly related to the contract and result in the generation or enhancement of resources. Such costs are expected to be recoverable under the contract and are therefore classified as contract cost assets and recognized ratably over the estimated expected period of benefit under cost of revenue.

2. Summary of significant accounting policies (Continued)

Revenues are reported net of value-added tax, business tax and applicable discounts and allowances. Reimbursements of out-of-pocket expenses received from customers have been included as part of revenues.

Revenue for performance obligations that are satisfied over time is recognized in accordance with the methods prescribed for measuring progress. The input (cost expended) method has been used to measure progress towards completion as there is a direct relationship between input and the satisfaction of a performance obligation. Provisions for estimated losses, if any, on uncompleted contracts are recorded in the period in which such losses become probable based on the current contract estimates.

The Company enters into multiple-element revenue arrangements in which a customer may purchase a combination of products or services. The Company determines whether each product or service promised to a customer is capable of being distinct, and is distinct in the context of the contract. If not, the promised products or services are combined and accounted for as a single performance obligation. In the event of a multiple-element revenue arrangement, the Company allocates the arrangement consideration to separately identifiable performance obligations based on their relative stand-alone selling prices.

Certain contracts may include offerings such as sale of licenses, which may be perpetual or subscription-based. Revenue from distinct perpetual licenses is recognized upfront at the point in time when the software is made available to the customer. Revenue from distinct, non-cancellable, subscription-based licenses is recognized at the point in time it is transferred to the customer. Revenue from any associated maintenance or ongoing support services is recognized ratably over the term of the contract. For a combined software license/services performance obligation, revenue is recognized over the period that the services are performed.

All incremental and direct costs incurred for acquiring contracts, such as certain sales commissions, are classified as contract cost assets. Such costs are amortized over the expected period of benefit and recorded under selling, general and administrative expenses.

Other upfront fees paid to customers are classified as contract assets. Such fees are amortized over the expected period of benefit and recorded as an adjustment to the transaction price and deducted from revenue.

Timing of revenue recognition may differ from the timing of invoicing. If a payment is received in respect of services prior to the delivery of services, the payment is recognized as an advance from the customer and classified as a contract liability. Contract assets and contract liabilities relating to the same customer contract are offset against each other and presented on a net basis in the consolidated financial statements.

Significant judgements

The Company often enters into contracts with its customers that include promises to transfer multiple products and services to the customer. Determining whether products and services are considered distinct performance obligations that should be accounted for separately rather than together may require significant judgement.

Judgement is also required to determine the standalone selling price for each distinct performance obligation. In instances where the standalone selling price is not directly observable, it is determined using information that may include market conditions and other observable inputs.

Customer contracts sometimes include incentive payments received for discrete benefits delivered to the customer or service level agreements that could result in credits or refunds to the customer. Such amounts are estimated at contract inception and are adjusted at the end of each reporting period as additional information becomes available only to the extent that it is probable that a significant reversal of any incremental revenue will not occur.

Leases

(g) Leases

At the inception of a contract, the Company assesses whether the contract is, or contains, a lease. The Company’s assessment is based on whether: (1) the contract involves the use of a distinct identified asset, (2) the Company obtains the right to substantially all the economic benefit from the use of the asset throughout the term of the contract, and (3) the Company has the right to direct the use of the asset. At the inception of a lease, the consideration in the contract is allocated to each lease component based on its relative standalone price to determine the lease payments.

Leases are classified as either finance leases or operating leases. A lease is classified as a finance lease if any one of the following criteria are met: (1) the lease transfers ownership of the asset by the end of the lease term, (2) the lease contains an option to purchase the asset that is reasonably certain to be exercised, (3) the lease term is for a major part of the remaining useful life of the asset or (4) the present value of the lease payments equals or exceeds substantially all of the fair value of the asset. A lease is classified as an operating lease if it does not meet any one of the above criteria.

For all leases at the lease commencement date, a ROU asset and a lease liability are recognized. The lease liability represents the present value of the lease payments under the lease. Lease liabilities are initially measured at the present value of the lease payments not yet paid, discounted using the discount rate for the lease at the lease commencement. The lease liabilities are subsequently measured on an amortized cost basis. The lease liability is adjusted to reflect interest on the liability and the lease payments made during the period. Interest on the lease liability is determined as the amount that results in a constant periodic discount rate on the remaining balance of the liability.

The ROU asset represents the right to use the leased asset for the lease term. The ROU asset for each lease initially includes the amount of the initial measurement of the lease liability adjusted for any lease payments made to the lessor at or before the commencement date, accrued lease liabilities and any lease incentives received or any initial direct costs incurred by the Company.

The ROU asset of finance leases is subsequently measured at cost, less accumulated amortization and any accumulated impairment losses. The ROU asset of operating leases is subsequently measured from the carrying amount of the lease liability at the end of each reporting period, and is equal to the carrying amount of lease liabilities adjusted for (1) unamortized initial direct costs, (2) prepaid/(accrued) lease payments and (3) the unamortized balance of lease incentives received.

The carrying value of ROU assets is reviewed for impairment, similar to long-lived assets, whenever events or changes in circumstances indicate that the carrying amounts may not be recoverable.

The Company has elected to not separate lease and non-lease components for all of its leases and to use the recognition exemptions for lease contracts that, at commencement date, have a lease term of 12 months or less and do not contain a purchase option (“short-term leases”). 

Significant judgements

The Company determines the lease term as the non-cancellable term of the lease, together with any periods covered by an option to extend the lease if it is reasonably certain to be exercised, or any periods covered by an option to terminate the lease, if it is reasonably certain not to be exercised. Under certain of its leases, the Company has a renewal and termination option to lease assets for additional terms between one and ten years. The Company applies judgement in evaluating whether it is reasonably certain to exercise the option to renew or terminate the lease. The Company considers all relevant factors that create an economic incentive for it to exercise the renewal or termination option. After the commencement date, the Company reassesses the lease term if there is a significant event or change in circumstances that is within the Company’s control and affects its ability to exercise (or not to exercise) the option to renew or terminate.

2. Summary of significant accounting policies (Continued)

The Company has applied an incremental borrowing rate for the purpose of computing lease liabilities based on the remaining lease term and the rates prevailing in the jurisdictions where leases were executed.

Cost of revenue

(h) Cost of revenue

Cost of revenue primarily consists of salaries and benefits (including stock-based compensation), recruitment, training and related costs of employees who are directly responsible for the performance of services for customers, their supervisors and certain support personnel who may be dedicated to a particular client or a set of processes. It also includes operational expenses, which consist of facilities maintenance expenses, travel and living expenses, rent, IT expenses, and consulting and certain other expenses. Consulting charges represent the cost of consultants and contract resources with specialized skills who are directly responsible for the performance of services for clients and travel and other billable costs related to the Company’s clients. It also includes depreciation of property, plant and equipment, and amortization of intangible and ROU assets which are directly related to providing services that generate revenue.

Selling, general and administrative expenses

(i) Selling, general and administrative expenses

Selling, general and administrative (“SG&A”) expenses consist of expenses relating to salaries and benefits (including stock-based compensation) as well as costs related to recruitment, training and retention of senior management and other support personnel in enabling functions such as human resources, finance, legal, marketing, sales and sales support, and other support personnel. The operational costs component of SG&A expenses also includes travel and living costs for such personnel. SG&A expenses also include acquisition-related costs, legal and professional fees (which represent the costs of third party legal, tax, accounting and other advisors), investment in research and development, digital technology, advanced automation and robotics, and an allowance for credit losses. It also includes depreciation of property, plant and equipment, and amortization of intangibles and ROU assets other than those included in cost of revenue.

Credit losses

(j) Credit losses

An allowance for credit losses is recognized for all debt instruments other than those held at fair value through profit or loss. The Company pools its accounts receivable (other than deferred billings) based on similar risk characteristics in estimating expected credit losses. Credit losses for accounts receivable are based on the roll-rate method, and the Company recognizes a loss allowance based on lifetime expected credit losses at each reporting date. The Company has established a provision matrix based on historical credit loss experience, adjusted for forward-looking factors and the economic environment. The Company believes the most relevant forward-looking factors are economic environment, gross domestic product, inflation rates and unemployment rates for each of the countries in which the Company or its customers operate, and accordingly the Company adjusts historical loss rates based on expected changes in these factors. At every reporting date, observed historical default rates are updated to reflect changes in the Company’s forward-looking estimates.

Credit losses for other financial assets and deferred billings are based on the discounted cash flow (“DCF”) method. Under the DCF method, the allowance for credit losses reflects the difference between the contractual cash flows due in accordance with the contract and the present value of the cash flows expected to be collected. The expected cash flows are discounted at the effective interest rate of the financial asset. Such allowances are based on the credit losses expected to arise over the life of the asset which includes consideration of prepayments based on the Company’s expectation as of the balance sheet date.

A financial asset is written off when it is deemed uncollectible and there is no reasonable expectation of recovering the contractual cash flows. Expected recoveries of amounts previously written off, not to exceed the aggregate amounts previously written off, are included in determining the allowance at each reporting period.

Credit losses are presented as a credit loss expense within “Selling, general and administrative expenses.” Subsequent recoveries of amounts previously written off are credited against the same line item.

2. Summary of significant accounting policies (Continued)

Reclassification

(k) Reclassification Certain reclassifications have been made in the consolidated financial statements of prior periods to conform to the classification used in the current period. The impact of such reclassifications on the consolidated financial statements is not material.

Impairment of long-lived assets

(l) Impairment of long-lived assets Long-lived assets, including certain intangible assets, to be held and used are reviewed for impairment whenever events or changes in circumstances indicate that the carrying amount of such assets may not be recoverable. Such assets are required to be tested for impairment if the carrying amount of the assets is higher than the future undiscounted net cash flows expected to be generated by the assets. The impairment amount to be recognized is measured as the amount by which the carrying value of the assets exceeds their fair value. The Company determines fair value by using a discounted cash flow approach.

Assets held for sale

(m) Assets held for sale

A long-lived asset (or a disposal group for a long-lived asset comprising a group of assets and related liabilities) is classified as held for sale if it is highly probable that the asset will be recovered through sale rather than continuing use.

The Company records assets held for sale at the lower of its carrying value or fair value less costs to sell. The following criteria are used to determine if a business is held for sale: (i) management, having the authority to approve a sale, commits to a plan to sell; (ii) the business is available for immediate sale in its present condition; (iii) an active program to locate a buyer and a plan to sell the business have been initiated; (iv) the sale of the business is probable within one year; (v) the business is being actively marketed for sale at a reasonable price relative to its fair value; and (vi) it is unlikely that the plan to sell will be withdrawn or that significant changes to the plan will be made.

In determining the fair value of the assets less costs to sell, the Company considers factors including current sales prices for comparable assets, discounted cash flow projections, third party valuation and any indicative offers. The Company’s assumptions about fair value require significant judgment because the current market is highly sensitive to changes in economic conditions. The Company estimates the fair values of assets held for sale based on current market conditions and assumptions made by management, which may differ from actual results and may result in impairments if market conditions deteriorate.

Any impairment loss on the initial classification and subsequent measurement is recognized as an expense. Any subsequent increase in fair value less costs to sell (not exceeding the accumulated impairment loss that has been previously recognized) is recognized in the income statement.

When assets are classified as held for sale, the Company does not record any depreciation and amortization for the respective property, plant and equipment and intangibles.

Recently issued accounting pronouncements

(n) Recently issued accounting pronouncements

The authoritative bodies release standards and guidance which are assessed by management for impact on the Company’s consolidated financial statements.

The following recently released accounting standard has not yet been adopted by the Company:

In November 2021, the FASB issued ASU No. 2021-10, “Government Assistance.” This ASU improves financial reporting by requiring disclosures that increase the transparency of transactions with governments. The ASU is effective for the Company for annual periods, beginning December 15, 2021. Early adoption is permitted. The Company is in the process of assessing the impact of this ASU on its consolidated results of operations, cash flows, financial position and disclosures.

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Summary of significant accounting policies (Tables)

9 Months Ended

Sep. 30, 2022

Accounting Policies [Abstract]

Schedule of estimated useful lives of intangible assets

Intangible assets acquired individually or with a group of other assets or in a business combination and developed internally are carried at cost less accumulated amortization and accumulated impairment loss based on their estimated useful lives as follows:

Customer-related intangible assets	1	-	9 years
Marketing-related intangible assets	1	-	8 years
Technology-related intangible assets	2	-	10 years

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Accounts receivable, net of allowance for credit losses (Tables)

9 Months Ended

Sep. 30, 2022

Receivables [Abstract]

Schedule of allowance for credit losses

The following table provides details of the Company’s allowance for credit losses on accounts receivable:

	Year ended December 31, 2021		Nine months ended September 30, 2022
Opening balance as of January 1	$	27,707	$	24,329
Additions charged/reversal released to cost and expense	910		1,558
Deductions/effect of exchange rate fluctuations	(4,288)		(5,450)
Closing balance	$	24,329	$	20,437

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Fair value measurements (Tables)

9 Months Ended

Sep. 30, 2022

Fair Value Disclosures [Abstract]

Schedule of fair value of assets and liabilities, including derivative instruments, at fair value on a recurring basis

The Company measures certain financial assets and liabilities, including derivative instruments, at fair value on a recurring basis. The fair value measurements of these financial assets and liabilities were determined using the following inputs as of December 31, 2021 and September 30, 2022: 

	As of December 31, 2021
	Fair Value Measurements at Reporting Date Using
			Quoted Prices in Active Markets for Identical Assets		Significant  Other Observable  Inputs		Significant  Other Unobservable Inputs
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Derivative instruments (Note a, c)	$	34,070	$	—	$	34,070	$	—
Deferred compensation plan assets (Note a, e)	38,584		—		—		38,584
Total	$	72,654	$	—	$	34,070	$	38,584
Liabilities
Earn-out consideration (Note b, d)	$	5,406	$	—	$	—	$	5,406
Derivative instruments (Note b, c)	15,254		—		15,254		—
Deferred compensation plan liability (Note b, f)	38,007		—		—		38,007
Total	$	58,667	$	—	$	15,254	$	43,413

5. Fair value measurements (Continued)

	As of September 30, 2022
	Fair Value Measurements at Reporting Date Using
			Quoted Prices in Active Markets for Identical Assets		Significant  Other Observable  Inputs		Significant  Other Unobservable Inputs
	Total		(Level 1)		(Level 2)		(Level 3)
Assets
Derivative instruments (Note a, c)	$	35,625	$	—	$	35,625	$	—
Deferred compensation plan assets (Note a, e)	37,183		—		—		37,183
Total	$	72,808	$	—	$	35,625	$	37,183
Liabilities
Earn-out consideration (Note b, d)	$	2,517	$	—	$	—	$	2,517
Derivative instruments (Note b, c)	59,199		—		59,199		—
Deferred compensation plan liability (Note b, f)	36,583		—		—		36,583
Total	$	98,299	$	—	$	59,199	$	39,100

 

(a)Derivative assets are included in “prepaid expenses and other current assets” and “other assets.” Deferred compensation plan assets are included in “other assets” in the consolidated balance sheets.

(b)Included in “accrued expenses and other current liabilities” and “other liabilities” in the consolidated balance sheets.

(c)The Company values its derivative instruments based on market observable inputs, including both forward and spot prices for the relevant currencies and interest rate indices for relevant interest rates. The quotes are taken from an independent market database.

(d)The fair value of earn-out consideration, calculated as the present value of expected future payments to be made to the sellers of acquired businesses, was derived by estimating the future financial performance of the acquired businesses using the earn-out formula and performance targets specified in each purchase agreement and adjusting the result to reflect the Company’s estimate of the likelihood of achievement of such targets. Given the significance of the unobservable inputs, the valuations are classified in level 3 of the fair value hierarchy.

(e)Deferred compensation plan assets consist of life insurance policies held under a Rabbi Trust. Assets held in the Rabbi Trust are valued based on the cash surrender value of the insurance contract, which is determined based on the fair value of the underlying assets included in the insurance portfolio and are therefore classified within level 3 of the fair value hierarchy.

(f)The fair value of the deferred compensation plan liability is derived based on the fair value of the underlying assets in the insurance policies and is therefore classified within level 3 of the fair value hierarchy.

Schedule of roll-forward of fair value of earn-out consideration categorized as level 3 in fair value hierarchy

The following table provides a roll-forward of the fair value of earn-out consideration categorized as level 3 in the fair value hierarchy for the three and nine months ended September 30, 2021 and 2022:

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Opening balance	$	5,716	$	5,406	$	8,272	$	5,406
Payments made on earn-out consideration (Note a)	—		(2,437)		(2,556)		(2,437)
Change in fair value of earn-out consideration (Note b)	$	—	$	(452)	$	—	$	(452)
Others (Note c)	440		$	—	440		$	—
Closing balance	$	6,156	$	2,517	$	6,156	$	2,517

(a)Includes an interest payment on earn-out consideration in excess of the acquisition date fair value, which is included in “cash flows from operating activities,” amounting to $440 for the three and nine months ended September 30, 2021 and $0 for the three and nine months ended September 30, 2022.

(b)Changes in the fair value of earn-out consideration are reported in “other operating (income) expense, net” in the consolidated statements of income.

(c)“Others” is comprised of interest expense included in “interest income (expense), net” and the impact of changes in foreign exchange reported in “foreign exchange gains (losses), net” in the consolidated statements of income. This also includes a cumulative translation adjustment reported as a component of “other comprehensive income (loss).”

The following table provides a roll-forward of the fair value of deferred compensation liabilities categorized as level 3 in the fair value hierarchy for the three and nine months ended September 30, 2021 and 2022:

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Opening balance	$	35,034	$	37,833	$	26,390	$	38,007
Additions (net of redemption)	840		727		6,799		8,611
Change in fair value of deferred compensation plan liabilities (Note a)	(159)		(1,977)		2,526		(10,035)
Closing balance	$	35,715	$	36,583	$	35,715	$	36,583

5. Fair value measurements (Continued)

(a)Changes in the fair value of deferred compensation plan liabilities are reported in “selling, general and administrative expenses” in the consolidated statements of income.

Schedule of roll-forward of fair value of deferred compensation plan assets categorized as level 3 in fair value hierarchy

The following table provides a roll-forward of the fair value of deferred compensation plan assets categorized as level 3 in the fair value hierarchy for the three and nine months ended September 30, 2021 and 2022:

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Opening balance	$	35,533	$	38,422	$	26,832	$	38,584
Additions (net of redemption)	857		725		6,816		8,610
Change in fair value of deferred compensation plan assets (Note a)	(84)		(1,964)		2,658		(10,011)
Closing balance	$	36,306	$	37,183	$	36,306	$	37,183

(a)Changes in the fair value of plan assets are reported in “other income (expense), net” in the consolidated statements of income.

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Derivative financial instruments (Tables)

9 Months Ended

Sep. 30, 2022

Derivative Instruments and Hedging Activities Disclosure [Abstract]

Schedule of aggregate notional principal amounts of outstanding derivative financial instruments with related balance sheet exposure

The following table presents the aggregate notional principal amounts of outstanding derivative financial instruments together with the related balance sheet exposure:

 

	Notional principal amounts (Note a)				Balance sheet exposure asset (liability) (Note b)
	As of December 31, 2021		As of September 30, 2022		As of December 31, 2021		As of September 30, 2022
Foreign exchange forward contracts denominated in:
United States Dollars (sell) Indian Rupees (buy)	$	1,348,600	$	1,617,900	$	26,247	$	(42,942)
United States Dollars (sell) Mexican Peso (buy)	23,750		31,000		140		484
United States Dollars (sell) Philippines Peso (buy)	75,600		78,600		(2,215)		(6,548)
Euro (sell) United States Dollars (buy)	120,994		104,785		2,634		12,786
Singapore Dollars (buy) United States Dollars (sell)	3,655		48,736		65		(1,140)
Euro (sell) Romanian Leu (buy)	47,506		42,726		(233)		380
Japanese Yen (sell) Chinese Renminbi (buy)	10,440		3,124		202		394
United States Dollars (sell) Chinese Renminbi (buy)	45,000		11,250		120		(872)
Pound Sterling (sell) United States Dollars (buy)	49,031		29,917		545		4,291
United States Dollars (sell) Hungarian Font (buy)	39,000		22,500		(2,174)		(3,238)
Hungarian Font (Sell) Euro (buy)	2,828		—		(17)		—
Australian Dollars (sell) Indian Rupees (buy)	97,053		74,719		1,234		4,699
USD (Sell) Polish Zloty (buy)	—		24,000		—		(2,515)
Japanese Yen (sell) US Dollar (buy)	—		10,000		—		808
Israel Shekel (sell) US Dollar (buy)	—		3,000		—		107
South African Rand (sell) US Dollar (buy)	—		15,000		—		764
Interest rate swaps (floating to fixed)	460,135		439,220		(7,732)		8,968
					$	18,816	$	(23,574)

(a)Notional amounts are key elements of derivative financial instrument agreements but do not represent the amount exchanged by counterparties and do not measure the Company’s exposure to credit, foreign exchange, interest rate or market risks. However, the amounts exchanged are based on the notional amounts and other provisions of the underlying derivative financial instrument agreements. Notional amounts are denominated in U.S. dollars.

(b)Balance sheet exposure is denominated in U.S. dollars and denotes the mark-to-market impact of the derivative financial instruments on the reporting date.

6. Derivative financial instruments (Continued)

Schedule of fair value of derivative instruments and their location in the Company's financial statements

The fair value of the Company’s derivative instruments and their location in the Company’s financial statements are summarized in the table below: 

	Cash flow hedges				Non-designated
	As of December 31, 2021		As of September 30, 2022		As of December 31, 2021		As of September 30, 2022
Assets
Prepaid expenses and other current assets	$	16,064	$	27,363	$	3,130	$	2,727
Other assets	$	14,876	$	5,524	$	—	$	11
Liabilities
Accrued expenses and other current liabilities	$	11,408	$	32,150	$	1,090	$	16,971
Other liabilities	$	2,756	$	10,078	$	—	$	—

Schedule gains (losses) recorded as component of other comprehensive income (loss) in connection with cash flow hedges

In connection with cash flow hedges, the gains (losses) recorded as a component of other comprehensive income (loss) (“OCI”), and the related tax effects are summarized below: 

	Three months ended September 30,
	2021						2022
	Before  tax Amount		Tax  (Expense)  or Benefit		Net of  tax Amount		Before  tax Amount		Tax  (Expense) or Benefit		Net of  tax Amount
Opening balance	$	(7,883)	$	1,355	$	(6,528)	$	8,284	$	(3,078)	$	5,206
Net gains (losses) reclassified into statement of income on completion of hedged transactions	2,443		(526)		1,917		(2,274)		(153)		(2,427)
Changes in fair value of effective portion of outstanding derivatives, net	11,984		(2,278)		9,706		(19,328)		2,703		(16,625)
Gain (loss) on cash flow hedging derivatives, net	9,541		(1,752)		7,789		(17,054)		2,856		(14,198)
Closing balance	$	1,658	$	(397)	$	1,261	$	(8,770)	$	(222)	$	(8,992)

	Nine months ended September 30,
	2021						2022
	Before  tax Amount		Tax  (Expense)  or Benefit		Net of  tax Amount		Before  tax Amount		Tax  (Expense) or Benefit		Net of  tax Amount
Opening balance	$	(10,921)	$	1,861	$	(9,060)	$	17,468	$	(3,404)	$	14,064
Net gains (losses) reclassified into statement of income on completion of hedged transactions	6,361		(1,463)		4,898		(2,551)		(423)		(2,974)
Changes in fair value of effective portion of outstanding derivatives, net	18,940		(3,721)		15,219		(28,789)		2,759		(26,030)
Gain (loss) on cash flow hedging derivatives, net	12,579		(2,258)		10,321		(26,238)		3,182		(23,056)
Closing balance	$	1,658	$	(397)	$	1,261	$	(8,770)	$	(222)	$	(8,992)

Schedule of gains or losses recognized in other comprehensive income (loss)

The gains or losses recognized in other comprehensive income (loss) and their effects on financial performance are summarized below: 

Derivatives in Cash Flow Hedging Relationships	Amount of Gain (Loss) recognized in OCI on Derivatives (Effective Portion)								Location of Gain (Loss) reclassified from OCI into Statement of Income (Effective Portion)	Amount of Gain (Loss) reclassified from OCI into Statement of Income (Effective Portion)
	Three months ended September 30,				Nine months ended September 30,					Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022			2021		2022		2021		2022
Forward foreign exchange contracts	$	12,175	$	(22,264)	$	17,457	$	(42,948)	Revenue	$	416	$	1,089	$	515	$	2,269
Interest rate swaps	$	(191)	$	2,936	$	667	$	14,159	Cost of revenue	3,160		(3,334)		9,288		(2,284)
Treasury rate lock	$	—	$	—	$	816	$	—	Selling, general and administrative expenses	849		(566)		2,513		(116)
									Interest expense	(1,982)		537		(5,955)		(2,420)
	$	11,984	$	(19,328)	$	18,940	$	(28,789)		$	2,443	$	(2,274)	$	6,361	$	(2,551)

		Amount of Gain (Loss) recognized in Statement of Income on Derivatives
		Three months ended September 30,				Nine months ended September 30,
Derivatives not designated as hedging instruments	Location of Gain (Loss)  recognized in Statement of Income on Derivatives	2021		2022		2021		2022
Forward foreign exchange contracts (Note a)	Foreign exchange gains (losses), net	$	3,938	$	(12,705)	$	8,775	$	(29,649)
		$	3,938	$	(12,705)	$	8,775	$	(29,649)

(a)These forward foreign exchange contracts were entered into to hedge fluctuations in foreign exchange rates for recognized balance sheet items such as receivables and intercompany borrowings, and were not originally designated as hedges under FASB guidance on derivatives and hedging. Realized gains (losses) and changes in the fair value of these derivatives are recorded in foreign exchange gains (losses), net in the consolidated statements of income.

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Prepaid expenses and other current assets (Tables)

9 Months Ended

Sep. 30, 2022

Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]

Schedule of prepaid expenses and other current assets

Prepaid expenses and other current assets consist of the following:

 

	As of December 31, 2021		As of September 30, 2022
Advance income and non-income taxes	$	28,075	$	110,908
Contract asset (Note 20)	8,506		14,506
Prepaid expenses	38,528		44,341
Derivative instruments	19,194		30,090
Employee advances	2,797		3,199
Deposits	5,839		4,970
Advances to suppliers	804		797
Others	30,698		21,014
	$	134,441	$	229,825

As of September 30, 2022, the Company reclassified certain prepaid expenses and other current assets amounting to $1,200 to assets held for sale. See Note 8 for additional information.

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Assets and liabilities held for sale (Tables)

9 Months Ended

Sep. 30, 2022

Discontinued Operations and Disposal Groups [Abstract]

Schedule of assets and liabilities held for sale

The components of assets and liabilities of the business classified as held for sale (after recording an impairment charge) in the consolidated balance sheet consist of the following:

	As of September 30, 2022
Accounts receivable	$	4,653
Prepaid expense and other current assets	1,200
Property, plant and equipment, net	18
Intangible assets, net	6,370
Contract cost assets	1,417
Other assets	1,963
Assets of business held for sale	$	15,621
Accounts payable	$	410
Accrued expenses and other current liabilities	7,141
Other liabilities	859
Liabilities of business held for sale	$	8,410

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Property, plant and equipment, net (Tables)

9 Months Ended

Sep. 30, 2022

Property, Plant and Equipment [Abstract]

Schedule of gross and net amount of property, plant and equipment

The following table provides the gross and net amount of property, plant and equipment:

 

	As of December 31, 2021		As of September 30, 2022
Property, plant and equipment, gross	$	818,452	$	754,762
Less: Accumulated depreciation and amortization	(603,363)		(574,383)
Property, plant and equipment, net	$	215,089	$	180,379

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Goodwill and intangible assets (Tables)

9 Months Ended

Sep. 30, 2022

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of changes in goodwill

The following table presents the changes in goodwill for the year ended December 31, 2021 and nine months ended September 30, 2022:

 

	For the year ended December 31, 2021	For the nine months ended September 30, 2022
Opening balance	1,695,688	1,731,027
Goodwill relating to acquisitions consummated during the period	44,216	—
Impact of measurement period adjustments	1,205	1,817
Reclassified as held for sale	—	(1,625)
Effect of exchange rate fluctuations	(10,082)	(50,287)
Closing balance	1,731,027	1,680,932

Schedule of goodwill

The following table presents the changes in goodwill by reporting unit for the year ended December 31, 2021:

	Financial Services	Consumer and Healthcare	High Tech and Manufacturing	Total
Opening balance	420,172	607,574	667,942	1,695,688
Goodwill relating to acquisitions consummated during the period	4,167	7,032	33,017	44,216
Impact of measurement period adjustments	35	309	861	1,205
Effect of exchange rate fluctuations	(3,117)	(3,795)	(3,170)	(10,082)
Closing balance	421,257	611,120	698,650	1,731,027

The following table presents the changes in goodwill by reporting unit for the nine months ended September 30, 2022:

	Financial Services	Consumer and Healthcare	High Tech and Manufacturing	Total
Opening balance	421,257	611,120	698,650	1,731,027
Impact of measurement period adjustments	171	289	1,357	1,817
Reclassified as held for sale	—	(1,625)	—	(1,625)
Effect of exchange rate fluctuations	(13,796)	(18,143)	(18,348)	(50,287)
Closing balance	407,632	591,641	681,659	1,680,932

Summary of intangible assets

The Company’s intangible assets are as follows:

	As of December 31, 2021						As of September 30, 2022
	Gross  carrying amount		Accumulated amortization  & Impairment		Net		Gross  carrying amount		Accumulated amortization  & Impairment		Net
Customer-related intangible assets	$	489,974	$	394,688	$	95,286	$	471,875	$	402,357	$	69,518
Marketing-related intangible assets	98,870		76,663		22,207		97,710		81,215		16,495
Technology-related intangible assets	171,772		119,630		52,142		125,497		110,284		15,213
	$	760,616	$	590,981	$	169,635	$	695,082	$	593,856	$	101,226

Schedule of impairment charge recorded for various categories of assets

The summary below presents the impairment charges (on intangibles and goodwill) and write-downs (on property, plant and equipment) recorded for various categories of assets during the three and nine months ended September 30, 2021 and September 30, 2022:  

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Technology related intangibles	$	—	$	19,116	$	205	$	19,116
Customer related intangibles	—		685		—		685
Goodwill	—		1,625		—		1,625
Total intangibles and goodwill	$	—	$	21,426	$	205	$	21,426
Property, plant and equipment	$	—	$	—	$	710	$	1,377
Total property, plant and equipment	$	—	$	—	$	710	$	1,377
Total impairment and write-down	$	—	$	21,426	$	915	$	22,803

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Long-term debt (Tables)

9 Months Ended

Sep. 30, 2022

Debt Disclosure [Abstract]

Schedule of maturity profile of term loan outstanding net of debt amortization expense

The maturity profile of the term loan outstanding as of September 30, 2022, net of debt amortization expense, is as follows:

Year ended	Amount
2022	8,393
2023	526,749
Total	$	535,142

Summary of long term debt

A summary of the Company’s long-term debt is as follows:

 

	As of December 31, 2021		As of September 30, 2022
Credit facility, net of amortization expenses	$	560,313	$	535,142
3.70% 2017 Senior Notes, net of debt amortization expenses	349,869		—
3.375% 2019 Senior Notes, net of debt amortization expenses	398,298		398,734
1.750% 2021 Senior Notes, net of debt amortization expenses	347,429		347,879
Total	$	1,655,909	$	1,281,755
Current portion	383,433		535,142
Non-current portion	1,272,476		746,613
Total	$	1,655,909	$	1,281,755

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Accrued expenses and other current liabilities (Tables)

9 Months Ended

Sep. 30, 2022

Payables and Accruals [Abstract]

Schedule of accrued expenses and other current liabilities

Accrued expenses and other current liabilities consist of the following:

	As of December 31, 2021		As of September 30, 2022
Accrued expenses	$	162,054	$	129,877
Accrued employee cost	307,777		230,013
Earn-out consideration	2,501		2,517
Statutory liabilities	67,948		69,857
Retirement benefits	1,746		1,657
Compensated absences	26,596		24,505
Derivative instruments	12,498		49,121
Contract liabilities (Note 20)	160,602		144,441
Finance leases liability	18,549		13,321
Other liabilities	31,169		35,175
	$	791,440	$	700,484

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Other liabilities (Tables)

9 Months Ended

Sep. 30, 2022

Other Liabilities Disclosure [Abstract]

Schedule of other liabilities

Other liabilities consist of the following:

 

	As of December 31, 2021		As of September 30, 2022
Accrued employee cost	$	15,790	$	20,647
Earn-out consideration	2,905		—
Retirement benefits	11,993		11,987
Compensated absences	52,023		46,293
Derivative instruments	2,756		10,078
Contract liabilities (Note 20)	80,222		63,868
Finance leases liability	16,297		11,897
Others	63,224		70,643
	$	245,210	$	235,413

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Employee benefit plans (Tables)

9 Months Ended

Sep. 30, 2022

Retirement Benefits [Abstract]

Schedule of net defined benefit plan costs

Net defined benefit plan costs for the three and nine months ended September 30, 2021 and 2022 include the following components: 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Service costs	$	3,454	$	3,505	$	10,528	$	10,804
Interest costs	1,363		1,424		4,135		4,394
Amortization of actuarial loss	558		178		1,704		550
Expected return on plan assets	(1,534)		(1,457)		(4,605)		(4,502)
Net defined benefit plan costs	$	3,841	$	3,650	$	11,762	$	11,246

15. Employee benefit plans (Continued)

Schedule of amounts contributed to defined contribution plans in various jurisdictions

During the three and nine months ended September 30, 2021 and 2022, the Company contributed the following amounts to defined contribution plans in various jurisdictions:

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
India	$	9,637	$	11,015	$	27,445	$	32,629
U.S.	5,020		5,060		15,508		16,968
U.K.	4,301		4,676		12,074		16,398
China	6,362		6,772		18,433		20,003
Other regions	3,913		4,351		11,155		13,728
Total	$	29,233	$	31,874	$	84,615	$	99,726

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Stock-based compensation (Tables)

9 Months Ended

Sep. 30, 2022

Share-Based Payment Arrangement [Abstract]

Schedule of significant assumptions used in determining fair value of options granted

The following table shows the significant assumptions used in determining the fair value of options granted in the nine months ended September 30, 2021 and September 30, 2022. The Company granted options covering 1,831,180 common shares in the nine months ended September 30, 2021.

	Nine months ended September 30, 2021				Nine months ended September 30, 2022
Dividend yield	0.84	%	—	1.08%	0.96	%
Expected life (in months)				84	84
Risk-free rate of interest	1.12	%	—	1.37%	1.71	%
Volatility	26.05	%	—	26.18%	26.29	%

Schedule of stock option activity

A summary of stock option activity during the nine months ended September 30, 2022 is set out below:

	Nine Months Ended September 30, 2022
	Shares  arising out of options	Weighted  average exercise price	Weighted average remaining contractual life (years)	Aggregate intrinsic value
Outstanding as of January 1, 2022	8,008,296	31.30	6.1	—
Granted	475,695	52.12	—	—
Forfeited	(70,841)	41.46	—	—
Expired	—	—	—	—
Exercised	(110,000)	26.87	—	1,789
Outstanding as of September 30, 2022	8,303,150	32.46	5.5	100,968
Vested as of September 30, 2022 and expected to vest thereafter (Note a)	7,783,195	31.70	5.5	99,577
Vested and exercisable as of September 30, 2022	3,766,735	24.73	3.3	71,706
Weighted average grant date fair value of grants during the period	14.19

(a)Options expected to vest reflect an estimated forfeiture rate.

Schedule of restricted share units activity

A summary of RSU activity during the nine months ended September 30, 2022 is set out below:

 

	Nine Months Ended September 30, 2022
	Number of Restricted Share Units	Weighted Average Grant Date Fair Value
Outstanding as of January 1, 2022	759,507	42.29
Granted	206,280	45.66
Vested (Note a)	(28,866)	47.63
Forfeited	(54,200)	42.49
Outstanding as of September 30, 2022	882,721	42.89
Expected to vest (Note b)	803,557

    

(a)28,866 RSUs vested during the nine months ended September 30, 2022 in respect of which 19,992 shares (net of minimum statutory tax withholding) were issued during the nine months ended September 30, 2022.

(b)The number of RSUs expected to vest reflects the application of an estimated forfeiture rate.

Schedule of performance units activity

A summary of PU activity during the nine months ended September 30, 2022 is set out below:

	Nine Months Ended September 30, 2022
	Number of Performance Units	Weighted Average Grant Date Fair Value	Maximum Shares Eligible to Receive
Outstanding as of January 1, 2022	4,583,155	39.40	4,583,155
Granted	1,590,794	44.50	3,181,588
Vested (Note a)	(2,161,789)	34.61	(2,161,789)
Forfeited	(445,773)	43.46	(577,995)
Adjustment upon final determination of level of performance goal achievement (Note b)	28,325	44.01	28,325
Outstanding as of September 30, 2022	3,594,712	44.07	5,053,284
Expected to vest (Note c)	3,063,863

(a)2,161,789 PUs that vested during the period were net settled upon vesting by issuing 1,300,511 shares (net of minimum statutory tax withholding).

(b)Represents an adjustment made in March 2022 to the number of shares subject to the PUs granted in 2021 upon certification of the level of achievement of the performance targets underlying such awards.

(c)The number of PUs expected to vest reflects the application of an estimated forfeiture rate.

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Earnings per share (Tables)

9 Months Ended

Sep. 30, 2022

Earnings Per Share [Abstract]

Schedule of earnings per share

The number of shares subject to stock awards outstanding but not included in the computation of diluted earnings per common share because their effect was anti-dilutive is 1,698,735 and 2,757,114 for the nine months ended September 30, 2021 and 2022, respectively, and 1,556,671 and 2,667,958 for the three months ended September 30, 2021 and 2022, respectively.

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Net income	$	102,386	$	95,843	$	296,363	$	263,692
Weighted average number of common shares used in computing basic earnings per common share	187,856,026		183,312,013		187,945,234		184,456,047
Dilutive effect of stock-based awards	5,303,903		4,087,191		4,940,018		3,818,373
Weighted average number of common shares used in computing dilutive earnings per common share	193,159,929		187,399,204		192,885,252		188,274,420
Earnings per common share
Basic	$	0.55	$	0.52	$	1.58	$	1.43
Diluted	$	0.53	$	0.51	$	1.54	$	1.40

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Segment reporting (Tables)

9 Months Ended

Sep. 30, 2022

Segment Reporting [Abstract]

Schedule of revenue and adjusted income from operations by reporting segments

Revenues and adjusted income from operations for each of the Company’s segments for the three months ended September 30, 2021 were as follows:

	Net revenues
	Data-Tech-AI	Digital operations	Total	AOI
Financial Services	107,683	150,838	258,521	32,514
Consumer and Healthcare	168,801	219,268	388,069	63,681
High Tech and Manufacturing	151,770	214,971	366,741	68,263
Total reportable segment	428,254	585,077	1,013,331	164,458
Others#	554	1,852	2,406	4,484
Total	428,808	586,929	1,015,737	168,942
Stock-based compensation				(21,485)
Amortization and impairment of acquired intangible assets (other than included above)				(13,688)
Foreign exchange gains (losses), net				2,733
Interest income (expense), net				(12,765)
Income tax expense				(21,351)
Net income				102,386

#Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of over-absorption of overhead and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes.

Revenues and adjusted income from operations for each of the Company’s segments for the three months ended September 30, 2022 were as follows:

	Net revenues
	Data-Tech-AI	Digital operations	Total	AOI
Financial Services	137,629	166,216	303,845	41,008
Consumer and Healthcare	194,154	218,695	412,849	49,598
High Tech and Manufacturing	188,455	236,837	425,292	69,553
Total reportable segment	520,238	621,748	1,141,986	160,159
Others*	(10,508)	(20,441)	(30,949)	21,591
Total	509,730	601,307	1,111,037	181,750
Business held for sale (refer to Note (a) below and Note 8)			(3,932)	7,069
Total (excluding business held for sale - refer to Note (a) below and Note 8)			1,107,105	188,819
Stock-based compensation				(19,202)
Amortization and impairment of acquired intangible assets (other than included above)				(10,516)
Foreign exchange gains (losses), net				3,867
Interest income (expense), net				(13,399)
Business held for sale (refer to Note (a) below and Note 8)				(7,069)
Impairment charge on assets classified as held for sale (refer to Note (a) below and Note 8)				(21,426)
Income tax expense				(25,231)
Net income				95,843

(a) During the second quarter of 2022, the Company's management approved a plan to divest a business that comprises part of the Company's Consumer and Healthcare segment. The revenues and associated losses, including an impairment charge recorded in the third quarter of 2022, attributable to this business have been excluded from the computation of adjusted operating income margin with effect from April 1, 2022, as management believes that excluding these items provides useful information about the Company's financial performance and underlying business trends.

*Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of under-absorption of overhead, unallocated allowance for credit losses and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes.

Revenues and adjusted income from operations for each of the Company’s segments for the nine months ended September 30, 2021 were as follows:

	Net revenues
	Data-Tech-AI	Digital operations	Total	AOI
Financial Services	293,207	457,383	750,590	98,972
Consumer and Healthcare	476,822	624,361	1,101,183	184,647
High Tech and Manufacturing	434,143	647,623	1,081,766	203,915
Total reportable segment	1,204,172	1,729,367	2,933,539	487,534
Others##	4,340	12,055	16,395	21,087
Total	1,208,512	1,741,422	2,949,934	508,621
Stock-based compensation				(58,604)
Amortization and impairment of acquired intangible assets (other than included above)				(43,977)
Foreign exchange gains (losses), net				11,529
Interest income (expense), net				(38,198)
Income tax expense				(83,008)
Net income				296,363

##Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of over-absorption of overhead and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes.

Revenues and adjusted income from operations for each of the Company’s segments for the nine months ended September 30, 2022 were as follows:

	Net revenues
	Data-Tech-AI	Digital operations	Total	AOI
Financial Services	391,485	481,116	872,601	102,747
Consumer and Healthcare	560,561	662,721	1,223,282	158,290
High Tech and Manufacturing	530,975	694,725	1,225,700	207,850
Total reportable segment	1,483,021	1,838,562	3,321,583	468,887
Others**	(18,002)	(34,954)	(52,956)	48,455
Total	1,465,019	1,803,608	3,268,627	517,342
Business held for sale (refer to Note (b) below and Note 8)			(8,843)	14,291
Total (excluding business held for sale - refer to Note (b) below and Note 8)			3,259,784	531,633
Stock-based compensation				(54,894)
Amortization and impairment of acquired intangible assets (other than included above)				(32,709)
Foreign exchange gains (losses), net				9,312
Interest income (expense), net				(36,691)
Business held for sale (refer to Note (b) below and Note 8)				(14,291)
Impairment charge on assets classified as held for sale (refer to Note (b) below and Note 8)				(21,426)
Restructuring expenses (refer to Note (c) below and Note 25)				(38,815)
Income tax expense				(78,427)
Net income				263,692

(b) During the second quarter of 2022, the Company's management approved a plan to divest a business that comprises part of the Company's Consumer and Healthcare segment. The revenues and associated losses, including an impairment charge recorded in the third quarter of 2022, attributable to this business have been excluded from the computation of adjusted operating income margin with effect from April 1, 2022, as management believes that excluding these items provides useful information about the Company's financial performance and underlying business trends.

(c) The Company does not allocate these charges to individual segments in internal management reports used by the CODM. Accordingly, such expenses are included in the Company's segment reporting as “unallocated costs.”

**Revenues, net for “Others” primarily represents the impact of foreign exchange fluctuations, which is not allocated to the Company’s segments for management’s internal reporting purposes. Adjusted income from operations for “Others” primarily represents the impact of under-absorption of overhead, unallocated allowance for credit losses and foreign exchange fluctuations, which are not allocated to the Company’s segments for management’s internal reporting purposes.

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Net revenues (Tables)

9 Months Ended

Sep. 30, 2022

Revenues [Abstract]

Schedule of net revenues disaggregated by customer

In the following table, the Company’s revenue is disaggregated by the nature of services provided:

 

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Data-Tech-AI	$	428,808	$	509,730	$	1,208,512	$	1,465,019
Digital Operations	586,929		601,307		1,741,422		1,803,608
Total net revenues	$	1,015,737	$	1,111,037	$	2,949,934	$	3,268,627

Schedule of details of contract balances

The following table shows the details of the Company’s contract balances:

 

	As of December 31, 2021		As of September 30, 2022
Contract assets (Note a)	$	13,741	$	18,646
Contract liabilities (Note b)
Deferred transition revenue	$	155,077	$	136,845
Advance from customers	$	85,747	$	71,464

(a)Included in "prepaid expenses and other current assets" and "other assets" in the consolidated balance sheet.

20. Net revenues (Continued)

(b)Included in "accrued expenses and other current liabilities" and "other liabilities" in the consolidated balance sheet.

Schedule of estimated revenue expected to be recognized in the future related to remaining performance obligation

The following table includes estimated revenue expected to be recognized in the future related to remaining performance obligations as of September 30, 2022:

Particulars	Total		Less than 1 year		1-3 years		3-5 years		After 5 years
Transaction price allocated to remaining performance obligations	$	208,309	$	144,441	$	52,277	$	10,494	$	1,097
Transaction price allocated to remaining performance obligations relating to business held for sale	$	2,038	$	2,038	$	—	$	—	$	—

Schedule of contract cost assets

The following table provides details of the Company’s contract cost assets:

	Three months ended September 30,								Nine months ended September 30,
	2021				2022				2021				2022
Particulars	Sales incentive programs		Transition activities		Sales incentive programs		Transition activities		Sales incentive programs		Transition activities		Sales incentive programs		Transition activities
Opening balance	$	31,559	$	210,747	$	29,186	$	198,401	$	33,390	$	192,507	$	32,296	$	206,498
Closing balance	31,058		209,320		28,718		189,419		31,058		209,320		28,718		189,419
Amortization	5,041		23,028		6,632		23,767		14,576		58,644		19,220		66,180

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Other operating (income) expense, net (Tables)

9 Months Ended

Sep. 30, 2022

Other Income and Expenses [Abstract]

Schedule of other operating (income) expense, net

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Write-down of intangible assets and property, plant and equipment	$	—	$	—	$	915	$	1,377
Write-down of operating right-of-use assets and other assets*	—		—		—		20,307
Impairment charge on intangible assets and goodwill held-for-sale	—		21,426		—		21,426
Other operating income	(93)		(489)		(1,132)		(953)
Other operating (income) expense, net	$	(93)	$	20,937	$	(217)	$	42,157

 *See Notes 10 and 25 for additional information about other operating (income) expense, net for the three and nine months ended September 30, 2022.

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Interest income (expense), net (Tables)

9 Months Ended

Sep. 30, 2022

Banking and Thrift, Interest [Abstract]

Schedule of interest income (expense), net

	Three months ended September 30,				Nine months ended September 30,
	2021		2022		2021		2022
Interest income	$	2,068	$	1,440	$	4,544	$	4,042
Interest expense	(14,833)		(14,839)		(42,742)		(40,733)
Interest income (expense), net	$	(12,765)	$	(13,399)	$	(38,198)	$	(36,691)

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Income taxes (Tables)

9 Months Ended

Sep. 30, 2022

Income Tax Disclosure [Abstract]

Schedule of activities related to unrecognized tax benefits for uncertain tax positions

The following table summarizes activities related to the Company’s unrecognized tax benefits for uncertain tax positions for the nine months ended September 30, 2022:     

	Nine months ended September 30, 2022
Opening balance at January 1	$	25,651
Increase related to prior year tax positions, including recorded in acquisition accounting	16
Decrease related to prior year tax positions	(1,678)
Decrease related to prior year tax positions due to lapse of applicable statute of limitation	(84)
Effect of exchange rate changes	(1,232)
Closing balance at September 30	$	22,673

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Organization - Narrative (Detail)	Sep. 30, 2022 Employee Country
Product Information [Line Items]
Number of countries in which entity operates | Country	30
Minimum
Product Information [Line Items]
Number of employees around the globe, minimum | Employee	117,700

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Summary of Significant Accounting Policies - Schedule of estimated useful lives of intangible assets (Detail)	9 Months Ended
	Sep. 30, 2022
Customer-related intangible assets | Minimum
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets estimated useful lives	1 year
Customer-related intangible assets | Maximum
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets estimated useful lives	9 years
Marketing-related intangible assets | Minimum
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets estimated useful lives	1 year
Marketing-related intangible assets | Maximum
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets estimated useful lives	8 years
Technology-related intangible assets | Minimum
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets estimated useful lives	2 years
Technology-related intangible assets | Maximum
Acquired Finite-Lived Intangible Assets [Line Items]
Intangible assets estimated useful lives	10 years

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Summary of Significant Accounting Policies - Narrative (Detail)	9 Months Ended
	Sep. 30, 2022
Minimum
Schedule Of Significant Accounting Policies [Line Items]
Additional terms of termination option	1 year
Maximum
Schedule Of Significant Accounting Policies [Line Items]
Additional terms of termination option	10 years

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Business acquisitions - Hoodoo Digital - Narrative (Details) - USD ($) $ in Thousands	9 Months Ended		12 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021	Dec. 31, 2020
Business Acquisition [Line Items]
Payment for business acquisitions, net of cash acquired	$ (973)	$ 6,613
Goodwill	1,680,932		$ 1,731,027	$ 1,695,688
Hoodoo Digital, LLC
Business Acquisition [Line Items]
Ownership percentage acquired (in percentage)			100.00%
Purchase consideration			$ 66,722
Payment for business acquisitions, net of cash acquired			64,439
Cash and cash equivalents			2,283
Cash consideration to acquired certain assets and assumed certain liabilities			67,695
Consideration payable			$ 973
Measurement Period Adjustment Related To Taxes	$ 1,688
Measurement period			1 year
Acquired intangible assets, weighted average amortization period			5 years
Goodwill			$ 46,033
Acquisition related cost			1,177
Acquired assets			5,629
Liabilities assumed			1,852
Indemnification assets			278
Hoodoo Digital, LLC | Financial Services
Business Acquisition [Line Items]
Goodwill			4,338
Hoodoo Digital, LLC | Consumer and Healthcare
Business Acquisition [Line Items]
Goodwill			7,321
Hoodoo Digital, LLC | High Tech and Manufacturing
Business Acquisition [Line Items]
Goodwill			34,374
Hoodoo Digital, LLC | Customer-related intangible assets
Business Acquisition [Line Items]
Acquired intangibles			16,200
Hoodoo Digital, LLC | Marketing-related intangible assets
Business Acquisition [Line Items]
Acquired intangibles			$ 2,400

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Business acquisitions - Enquero inc. - Narrative (Details) - USD ($) $ in Thousands		9 Months Ended
	Dec. 31, 2020	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Business Acquisition [Line Items]
Payment for business acquisitions, net of cash acquired		$ (973)	$ 6,613
Goodwill	$ 1,695,688	$ 1,680,932		$ 1,731,027
Enquero Inc.
Business Acquisition [Line Items]
Ownership percentage acquired (in percentage)	100.00%
Purchase consideration	$ 148,797
Payment for business acquisitions, net of cash acquired	137,166
Cash and cash equivalents	11,631
Cash consideration to acquired certain assets and assumed certain liabilities	$ 141,938
Acquired intangible assets, weighted average amortization period	4 years
Goodwill	$ 87,874
Acquisition related cost	1,590
Acquired assets	32,879
Liabilities assumed	17,232
Recognized net deferred tax liability	14,343
Indemnification assets	5,968
Enquero Inc. | Financial Services
Business Acquisition [Line Items]
Goodwill	2,594
Enquero Inc. | Consumer and Healthcare
Business Acquisition [Line Items]
Goodwill	22,548
Enquero Inc. | High Tech and Manufacturing
Business Acquisition [Line Items]
Goodwill	62,732
Enquero Inc. | Customer-related intangible assets
Business Acquisition [Line Items]
Acquired intangibles	49,000
Enquero Inc. | Marketing-related intangible assets
Business Acquisition [Line Items]
Acquired intangibles	9,500
Enquero Inc. | Technology-related intangible assets
Business Acquisition [Line Items]
Acquired intangibles	$ 1,400

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Business acquisitions - SomethingDigital.Com LLC - Narrative (Details) $ in Thousands		9 Months Ended
	Oct. 05, 2020 USD ($) numberOfOperatingSegment	Sep. 30, 2022 USD ($) numberOfOperatingSegment	Sep. 30, 2021 USD ($)	Dec. 31, 2021 USD ($)	Dec. 31, 2020 USD ($)
Business Acquisition [Line Items]
Payment for business acquisitions, net of cash acquired		$ (973)	$ 6,613
Goodwill		$ 1,680,932		$ 1,731,027	$ 1,695,688
Number of reportable segments | numberOfOperatingSegment		3
Goodwill deductible for tax purposes		$ 305,244		$ 326,795
SomethingDigital.Com LLC
Business Acquisition [Line Items]
Ownership percentage acquired (in percentage)	100.00%
Purchase consideration	$ 57,451
Payment for business acquisitions, net of cash acquired	56,073
Cash and cash equivalents	1,378
Cash consideration to acquired certain assets and assumed certain liabilities	57,704
Consideration receivable	$ 253
Acquired intangible assets, weighted average amortization period	4 years
Goodwill	$ 36,926
Number of reportable segments | numberOfOperatingSegment	2
Goodwill deductible for tax purposes	$ 35,084
Acquisition related cost	1,060
Acquired assets	9,538
Liabilities assumed	4,494
Net deferred tax assets	81
SomethingDigital.Com LLC | Consumer and Healthcare
Business Acquisition [Line Items]
Goodwill	30,373
SomethingDigital.Com LLC | High Tech and Manufacturing
Business Acquisition [Line Items]
Goodwill	6,553
SomethingDigital.Com LLC | Customer-related intangible assets
Business Acquisition [Line Items]
Acquired intangibles	11,900
SomethingDigital.Com LLC | Marketing-related intangible assets
Business Acquisition [Line Items]
Acquired intangibles	$ 3,500

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Business acquisitions - Right Point Consulting LLC - Narrative (Details) - USD ($) $ in Thousands	Nov. 12, 2019	Sep. 30, 2022	Dec. 31, 2021	Dec. 31, 2020
Business Acquisition [Line Items]
Goodwill		$ 1,680,932	$ 1,731,027	$ 1,695,688
Goodwill deductible for tax purposes		305,244	$ 326,795
Rightpoint Consulting LLC
Business Acquisition [Line Items]
Ownership percentage acquired (in percentage)	100.00%
Purchase consideration	$ 270,669
Payments to acquire businesses, net of cash acquired and payables	268,170
Cash and cash equivalents	2,499
Cash consideration to acquired certain assets and assumed certain liabilities	248,470
Consideration payable	$ 22,199	$ 2,517
Consideration in cash at closing date for limited liability company interests and vested options to selling equity holders (in percentage)	100.00%
Limited liability company interests and vested options to selling equity holders (in percentage)	25.00%
Deferred earn-out consideration rolling period to certain selling equity holders	3 years
Consideration for remaining limited liability company interests and vested options to selling equity holders (in percentage)	75.00%
Deferred variable earn-out consideration to certain selling equity holders	$ 21,500
Vested options rolling period to certain selling equity holders	3 years
Acquired intangible assets, weighted average amortization period	5 years
Goodwill	$ 177,181
Goodwill deductible for tax purposes	91,929
Acquisition related cost	7,385
Acquired assets	39,140
Liabilities assumed	22,295
Recognized net deferred tax liability	1,643
Rightpoint Consulting LLC | Financial Services
Business Acquisition [Line Items]
Goodwill	16,983
Rightpoint Consulting LLC | Consumer and Healthcare
Business Acquisition [Line Items]
Goodwill	42,993
Rightpoint Consulting LLC | High Tech and Manufacturing
Business Acquisition [Line Items]
Goodwill	117,205
Rightpoint Consulting LLC | Customer-related intangible assets
Business Acquisition [Line Items]
Acquired intangibles	46,000
Rightpoint Consulting LLC | Marketing-related intangible assets
Business Acquisition [Line Items]
Acquired intangibles	$ 29,000

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Accounts Receivable, Net of Allowance for Credit Losses - Allowance for credit losses (Detail) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2022	Dec. 31, 2021
Receivables [Abstract]
Opening balance as of January 1	$ 24,329	$ 27,707
Additions charged/reversal released to cost and expense	1,558	910
Deductions/effect of exchange rate fluctuations	(5,450)	(4,288)
Closing balance	$ 20,437	$ 24,329

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Accounts Receivable, Net of Allowance for Credit Losses - Narrative (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021	Dec. 31, 2020
Financing Receivable, Allowance for Credit Loss [Line Items]
Gross accounts receivable	$ 1,014,687		$ 1,014,687		$ 912,071
Allowance for credit losses	20,437		20,437		24,329	$ 27,707
Accounts receivable, net of allowance for credit losses of $24,329 and $20,437 as of December 31, 2021 and September 30, 2022, respectively	994,250		994,250		887,742
Deferred billings	59,103		59,103		48,071
Allowance for credit losses, other assets	3,198		3,198		3,711
Net deferred billings	55,905		55,905		44,360
Allowance for credit losses current period charge			513	$ 541
Factoring facility maximum capacity	100,000		100,000
Factoring facility, maximum capacity utilized	67,439		67,439		7,053
Factoring facility, amount outstanding	27,302		27,302		$ 0
Cost of factoring facility	40	$ 29	304	$ 146
Disposal Group, Held-for-sale, Not Discontinued Operations
Financing Receivable, Allowance for Credit Loss [Line Items]
Accounts receivable	$ 4,653		$ 4,653

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Fair Value Measurements - Schedule of fair value of assets and liabilities, including derivative instruments, at fair value on a recurring basis (Detail) - Fair Value, Measurements, Recurring - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative instruments, assets	$ 35,625	$ 34,070
Deferred compensation plan assets	37,183	38,584
Total, assets	72,808	72,654
Earn-out Consideration	2,517	5,406
Derivative instruments, liabilities	59,199	15,254
Deferred compensation plan liability	36,583	38,007
Total, liabilities	98,299	58,667
Fair Value, Inputs, Level 1
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative instruments, assets	0	0
Deferred compensation plan assets	0	0
Total, assets	0	0
Earn-out Consideration	0	0
Derivative instruments, liabilities	0	0
Deferred compensation plan liability	0	0
Total, liabilities	0	0
Fair Value, Inputs, Level 2
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative instruments, assets	35,625	34,070
Deferred compensation plan assets	0	0
Total, assets	35,625	34,070
Earn-out Consideration	0	0
Derivative instruments, liabilities	59,199	15,254
Deferred compensation plan liability	0	0
Total, liabilities	59,199	15,254
Fair Value, Inputs, Level 3
Fair Value, Assets and Liabilities Measured on Recurring and Nonrecurring Basis [Line Items]
Derivative instruments, assets	0	0
Deferred compensation plan assets	37,183	38,584
Total, assets	37,183	38,584
Earn-out Consideration	2,517	5,406
Derivative instruments, liabilities	0	0
Deferred compensation plan liability	36,583	38,007
Total, liabilities	$ 39,100	$ 43,413

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Fair Value Measurements - Schedule of roll-forward of fair value of earn-out consideration categorized as level 3 in fair value hierarchy (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Payment of earn-out consideration include in cash flows from operating activities	$ 0	$ 440	$ 0	$ 440
Business acquisition contingent consideration
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Opening balance	5,406	5,716	5,406	8,272
Payments made on earn-out consideration (Note a)	(2,437)	0	(2,437)	(2,556)
Change in fair value of earn-out consideration (Note b)	(452)	0	(452)	0
Others (Note c)	0	440	0	440
Closing balance	$ 2,517	$ 6,156	$ 2,517	$ 6,156

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Fair Value Measurements - Schedule of roll-forward of fair value of deferred compensation plan assets categorized as level 3 in fair value hierarchy (Detail) - Deferred compensation assets - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Fair Value, Assets Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Opening balance	$ 38,422	$ 35,533	$ 38,584	$ 26,832
Additions (net of redemption)	725	857	8,610	6,816
Change in fair value of deferred compensation plan assets	(1,964)	(84)	(10,011)	2,658
Closing balance	$ 37,183	$ 36,306	$ 37,183	$ 36,306

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Fair Value Measurements - Roll-forward of fair value of deferred compensation liabilities categorized as Level 3 in fair value hierarchy (Detail) - Deferred compensation liabilities - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Fair Value, Liabilities Measured on Recurring Basis, Unobservable Input Reconciliation [Line Items]
Opening balance	$ 37,833	$ 35,034	$ 38,007	$ 26,390
Additions (net of redemption)	727	840	8,611	6,799
Change in fair value of deferred compensation plan liabilities	(1,977)	(159)	(10,035)	2,526
Closing balance	$ 36,583	$ 35,715	$ 36,583	$ 35,715

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Derivative Financial Instruments - Narrative (Detail) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2022	Mar. 31, 2021
Interest rate swaps | Maximum
Derivative [Line Items]
Derivatives, maturity period	51 months
Treasury rate lock
Derivative [Line Items]
Treasury lock on fair value edges, amount		$ 350,000
Derivative instrument, gain amortized	$ 571
Forward foreign exchange contracts | Maximum
Derivative [Line Items]
Derivatives, maturity period	51 months

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Derivative Financial Instruments - Schedule of aggregate notional principal amounts of outstanding derivative financial instruments with related balance sheet exposure (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Derivative [Line Items]
Balance sheet exposure asset	$ (23,574)	$ 18,816
United States Dollars (sell) Indian Rupees (buy)
Derivative [Line Items]
Notional principal amounts	1,617,900	1,348,600
Balance sheet exposure asset	(42,942)	26,247
United States Dollars (sell) Mexican Peso (buy)
Derivative [Line Items]
Notional principal amounts	31,000	23,750
Balance sheet exposure asset	484	140
United States Dollars (sell) Philippines Peso (buy)
Derivative [Line Items]
Notional principal amounts	78,600	75,600
Balance sheet exposure asset	(6,548)	(2,215)
Euro (sell) United States Dollars (buy)
Derivative [Line Items]
Notional principal amounts	104,785	120,994
Balance sheet exposure asset	12,786	2,634
Singapore Dollars (buy) United States Dollars (sell)
Derivative [Line Items]
Notional principal amounts	48,736	3,655
Balance sheet exposure asset	(1,140)	65
Euro (sell) Romanian Leu (buy)
Derivative [Line Items]
Notional principal amounts	42,726	47,506
Balance sheet exposure asset	380	(233)
Japanese Yen (sell) Chinese Renminbi (buy)
Derivative [Line Items]
Notional principal amounts	3,124	10,440
Balance sheet exposure asset	394	202
United States Dollars (sell) Chinese Renminbi (buy)
Derivative [Line Items]
Notional principal amounts	11,250	45,000
Balance sheet exposure asset	(872)	120
Pound Sterling (sell) United States Dollars (buy)
Derivative [Line Items]
Notional principal amounts	29,917	49,031
Balance sheet exposure asset	4,291	545
United States Dollars (sell) Hungarian Font (buy)
Derivative [Line Items]
Notional principal amounts	22,500	39,000
Balance sheet exposure asset	(3,238)	(2,174)
Hungarian Font (Sell) Euro (buy)
Derivative [Line Items]
Notional principal amounts	0	2,828
Balance sheet exposure asset	0	(17)
Australian Dollars (sell) Indian Rupees (buy)
Derivative [Line Items]
Notional principal amounts	74,719	97,053
Balance sheet exposure asset	4,699	1,234
USD (Sell) Polish Zloty (buy)
Derivative [Line Items]
Notional principal amounts	24,000	0
Balance sheet exposure asset	(2,515)	0
Japanese Yen (sell) US Dollar (buy)
Derivative [Line Items]
Notional principal amounts	10,000	0
Balance sheet exposure asset	808	0
Israel Shekel (sell) US Dollar (buy)
Derivative [Line Items]
Notional principal amounts	3,000	0
Balance sheet exposure asset	107	0
South African Rand (sell) US Dollar (buy)
Derivative [Line Items]
Notional principal amounts	15,000	0
Balance sheet exposure asset	764	0
Interest rate swaps (floating to fixed)
Derivative [Line Items]
Notional principal amounts	439,220	460,135
Balance sheet exposure asset	$ 8,968	$ (7,732)

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Derivative Financial Instruments - Schedule of fair value of derivative instruments and their location in the Company's financial statements (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Prepaid expenses and other current assets | Non-designated
Derivatives, Fair Value [Line Items]
Assets	$ 2,727	$ 3,130
Other assets | Non-designated
Derivatives, Fair Value [Line Items]
Assets	11	0
Accrued expenses and other current liabilities | Non-designated
Derivatives, Fair Value [Line Items]
Liabilities	16,971	1,090
Other liabilities | Non-designated
Derivatives, Fair Value [Line Items]
Liabilities	0	0
Cash flow hedges | Prepaid expenses and other current assets
Derivatives, Fair Value [Line Items]
Assets	27,363	16,064
Cash flow hedges | Other assets
Derivatives, Fair Value [Line Items]
Assets	5,524	14,876
Cash flow hedges | Accrued expenses and other current liabilities
Derivatives, Fair Value [Line Items]
Liabilities	32,150	11,408
Cash flow hedges | Other liabilities
Derivatives, Fair Value [Line Items]
Liabilities	$ 10,078	$ 2,756

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Derivative Financial Instruments - Schedule gains (losses) recorded as component of other comprehensive income (loss) in connection with cash flow hedges (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Derivative Instruments and Hedging Activities Disclosure [Abstract]
Opening balance, before-tax amount	$ 8,284	$ (7,883)	$ 17,468	$ (10,921)
Net gains (losses) reclassified into statement of income on completion of hedged transactions, before-tax amount	(2,274)	2,443	(2,551)	6,361
Changes in fair value of effective portion of outstanding derivatives, net, before tax amount	(19,328)	11,984	(28,789)	18,940
Gain (loss) on cash flow hedging derivatives, net, before tax amount	(17,054)	9,541	(26,238)	12,579
Closing balance, before-tax amount	(8,770)	1,658	(8,770)	1,658
Opening balance, tax (expense) or benefit	(3,078)	1,355	(3,404)	1,861
Net gains (losses) reclassified into statement of income on completion of hedged transactions, tax (expense) or benefit	(153)	(526)	(423)	(1,463)
Changes in fair value of effective portion of outstanding derivatives, net, tax (expense) or benefit	2,703	(2,278)	2,759	(3,721)
Gain (loss) on cash flow hedging derivatives, net, tax (expense) or benefit	2,856	(1,752)	3,182	(2,258)
Closing balance, tax (expense) or benefit	(222)	(397)	(222)	(397)
Opening balance, net of tax amount	5,206	(6,528)	14,064	(9,060)
Net gains (losses) reclassified into statement of income on completion of hedged transactions, net of tax amount	(2,427)	1,917	(2,974)	4,898
Changes in fair value of effective portion of outstanding derivatives, net, net of tax amount	(16,625)	9,706	(26,030)	15,219
Gain (loss) on cash flow hedging derivatives, net, net of tax amount	(14,198)	7,789	(23,056)	10,321
Closing balance, net of tax amount	$ (8,992)	$ 1,261	$ (8,992)	$ 1,261

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Derivative Financial Instruments - Schedule of gains or losses recognized in other comprehensive income (loss) (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Other Comprehensive Income (Loss) [Line Items]
Changes in fair value of effective portion of outstanding derivatives, net	$ (19,328)	$ 11,984	$ (28,789)	$ 18,940
Net gains (losses) reclassified into statement of income on completion of hedged transactions, before-tax amount	(2,274)	2,443	(2,551)	6,361
Non designated hedges, amount of (gain) loss recognized in statement of income on derivatives	(12,705)	3,938	(29,649)	8,775
Revenue
Other Comprehensive Income (Loss) [Line Items]
Net gains (losses) reclassified into statement of income on completion of hedged transactions, before-tax amount	1,089	416	2,269	515
Cost of revenue
Other Comprehensive Income (Loss) [Line Items]
Net gains (losses) reclassified into statement of income on completion of hedged transactions, before-tax amount	(3,334)	3,160	(2,284)	9,288
Selling, general and administrative expenses
Other Comprehensive Income (Loss) [Line Items]
Net gains (losses) reclassified into statement of income on completion of hedged transactions, before-tax amount	(566)	849	(116)	2,513
Interest expense
Other Comprehensive Income (Loss) [Line Items]
Net gains (losses) reclassified into statement of income on completion of hedged transactions, before-tax amount	537	(1,982)	(2,420)	(5,955)
Forward foreign exchange contracts
Other Comprehensive Income (Loss) [Line Items]
Changes in fair value of effective portion of outstanding derivatives, net	(22,264)	12,175	(42,948)	17,457
Forward foreign exchange contracts | Foreign exchange gains (losses), net | Non-designated
Other Comprehensive Income (Loss) [Line Items]
Non designated hedges, amount of (gain) loss recognized in statement of income on derivatives	(12,705)	3,938	(29,649)	8,775
Interest rate swaps
Other Comprehensive Income (Loss) [Line Items]
Changes in fair value of effective portion of outstanding derivatives, net	2,936	(191)	14,159	667
Treasury rate lock
Other Comprehensive Income (Loss) [Line Items]
Changes in fair value of effective portion of outstanding derivatives, net	$ 0	$ 0	$ 0	$ 816

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Prepaid expenses and other current assets - Schedule of prepaid expenses and other current assets (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Deferred Costs, Capitalized, Prepaid, and Other Assets Disclosure [Abstract]
Advance income and non-income taxes	$ 110,908	$ 28,075
Contract asset (Note 20)	14,506	8,506
Prepaid expenses	44,341	38,528
Derivative instruments	30,090	19,194
Employee advances	3,199	2,797
Deposits	4,970	5,839
Advances to suppliers	797	804
Others	21,014	30,698
Prepaid expenses and other current assets, net	$ 229,825	$ 134,441

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Prepaid expenses and other current assets -Narrative (Details) $ in Thousands	Sep. 30, 2022 USD ($)
Disposal Group, Held-for-sale, Not Discontinued Operations
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Prepaid expense and other current assets	$ 1,200

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Assets and liabilities held for sale - Narrative (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Impairment charge on intangible assets and goodwill held-for-sale	$ 21,426	$ 0	$ 21,426	$ 0
Finite-Lived Intangible Assets
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Impairment charge on intangible assets and goodwill held-for-sale			19,801
Goodwill
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Impairment charge on intangible assets and goodwill held-for-sale			1,625
Disposal Group, Held-for-sale, Not Discontinued Operations
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Assets held for sale before impairment	37,047		37,047
Liabilities of business held for sale	$ 8,410		8,410		$ 0
Impairment charge on intangible assets and goodwill held-for-sale			$ 21,426

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Assets and liabilities held for sale (Details) - Disposal Group, Held-for-sale, Not Discontinued Operations - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Disposal Group, Including Discontinued Operation, Assets, Current [Abstract]
Accounts receivable	$ 4,653
Intangible assets, net	6,370
Assets of business held for sale	15,621	$ 0
Disposal Group, Including Discontinued Operation, Liabilities, Current [Abstract]
Prepaid expense and other current assets	1,200
Property, plant and equipment, net	18
Contract cost assets	1,417
Other assets	1,963
Accounts payable	410
Accrued expenses and other current liabilities	7,141
Other liabilities	859
Liabilities of business held for sale	$ 8,410	$ 0

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Property, Plant and Equipment, Net - Schedule of gross and net amount of property, plant and equipment (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Property, Plant and Equipment [Abstract]
Property, plant and equipment, gross	$ 754,762	$ 818,452
Less: Accumulated depreciation and amortization	(574,383)	(603,363)
Property, plant and equipment, net	$ 180,379	$ 215,089

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Property, Plant and Equipment, Net - Narrative (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Property, Plant and Equipment [Line Items]
Depreciation and amortization			$ 68,169	$ 82,344
Property, plant and equipment, gross	$ 754,762		754,762		$ 818,452
Disposal Group, Held-for-sale, Not Discontinued Operations
Property, Plant and Equipment [Line Items]
Property, plant and equipment, gross	368		368
Property, plant, and equipment, owned, accumulated depreciation	350		350
Depreciation on PPE
Property, Plant and Equipment [Line Items]
Depreciation and amortization	13,442	$ 14,131	42,102	46,305
Computer software
Property, Plant and Equipment [Line Items]
Depreciation and amortization	$ 1,192	$ 1,461	$ 3,874	$ 4,469

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Goodwill and Intangible Assets - Schedule of changes in goodwill (Detail) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2022	Dec. 31, 2021
Goodwill [Roll Forward]
Opening balance	$ 1,731,027	$ 1,695,688
Goodwill relating to acquisitions consummated during the period	0	44,216
Impact of measurement period adjustments	1,817	1,205
Reclassified as held for sale	(1,625)	0
Effect of exchange rate fluctuations	(50,287)	(10,082)
Closing balance	$ 1,680,932	$ 1,731,027

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Goodwill and Intangible Assets - Changes in goodwill by reporting unit (Detail) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2022	Dec. 31, 2021
Goodwill [Roll Forward]
Opening balance	$ 1,731,027	$ 1,695,688
Goodwill relating to acquisitions consummated during the period	0	44,216
Impact of measurement period adjustments	1,817	1,205
Reclassified as held for sale	(1,625)	0
Effect of exchange rate fluctuations	(50,287)	(10,082)
Closing balance	1,680,932	1,731,027
Financial Services
Goodwill [Roll Forward]
Opening balance	421,257	420,172
Goodwill relating to acquisitions consummated during the period		4,167
Impact of measurement period adjustments	171	35
Reclassified as held for sale	0
Effect of exchange rate fluctuations	(13,796)	(3,117)
Closing balance	407,632	421,257
Consumer and Healthcare
Goodwill [Roll Forward]
Opening balance	611,120	607,574
Goodwill relating to acquisitions consummated during the period		7,032
Impact of measurement period adjustments	289	309
Reclassified as held for sale	(1,625)
Effect of exchange rate fluctuations	(18,143)	(3,795)
Closing balance	591,641	611,120
High Tech and Manufacturing
Goodwill [Roll Forward]
Opening balance	698,650	667,942
Goodwill relating to acquisitions consummated during the period		33,017
Impact of measurement period adjustments	1,357	861
Reclassified as held for sale	0
Effect of exchange rate fluctuations	(18,348)	(3,170)
Closing balance	$ 681,659	$ 698,650

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Goodwill and Intangible Assets - Narrative (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Goodwill And Intangible Assets Disclosure [Line Items]
Goodwill deductible for tax purposes	$ 305,244		$ 305,244		$ 326,795
Reclassified as held for sale			1,625		$ 0
Amortization of acquired intangible assets	10,604	$ 13,898	32,805	$ 44,624
Intangible assets write-down	0	0	1,377	915
Disposal Group, Held-for-sale, Not Discontinued Operations
Goodwill And Intangible Assets Disclosure [Line Items]
Intangible assets held for sale, gross	50,432		50,432
Intangible assets held for sale, accumulated amortization	24,261		24,261
Internally developed and other intangibles
Goodwill And Intangible Assets Disclosure [Line Items]
Amortization of acquired intangible assets	$ 2,595	$ 6,919	12,264	$ 18,841
Consumer and Healthcare
Goodwill And Intangible Assets Disclosure [Line Items]
Reclassified as held for sale			$ 1,625

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Goodwill and Intangible Assets - Schedule of intangible assets (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Acquired Finite-Lived Intangible Assets [Line Items]
Gross  carrying amount	$ 695,082	$ 760,616
Accumulated amortization  & Impairment	593,856	590,981
Net	101,226	169,635
Customer-related intangible assets
Acquired Finite-Lived Intangible Assets [Line Items]
Gross  carrying amount	471,875	489,974
Accumulated amortization  & Impairment	402,357	394,688
Net	69,518	95,286
Marketing-related intangible assets
Acquired Finite-Lived Intangible Assets [Line Items]
Gross  carrying amount	97,710	98,870
Accumulated amortization  & Impairment	81,215	76,663
Net	16,495	22,207
Technology-related intangible assets
Acquired Finite-Lived Intangible Assets [Line Items]
Gross  carrying amount	125,497	171,772
Accumulated amortization  & Impairment	110,284	119,630
Net	$ 15,213	$ 52,142

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Goodwill and Intangible Assets - Schedule of impairment charge recorded for various categories of assets (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Acquired Finite-Lived Intangible Assets [Line Items]
Goodwill	$ 1,625	$ 0	$ 1,625	$ 0
Total intangibles and goodwill	21,426	0	21,426	205
Impairment charge on intangible assets and goodwill held-for-sale	21,426	0	21,426	0
Total impairment and write-down	21,426	0	22,803	915
Property, plant and equipment
Acquired Finite-Lived Intangible Assets [Line Items]
Impairment charge on intangible assets and goodwill held-for-sale	0	0	1,377	710
Technology-related intangible assets
Acquired Finite-Lived Intangible Assets [Line Items]
Impairment of intangible assets, finite-lived	19,116	0	19,116	205
Customer-related intangible assets
Acquired Finite-Lived Intangible Assets [Line Items]
Impairment of intangible assets, finite-lived	$ 685	$ 0	$ 685	$ 0

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Short-Term Borrowings - Narrative (Detail) - USD ($)	1 Months Ended	9 Months Ended	12 Months Ended
	Aug. 31, 2018	Sep. 30, 2022	Dec. 31, 2021	Aug. 09, 2018
Line of Credit Facility [Line Items]
Fund-based and non-fund-based credit facilities limits available		$ 22,869,000	$ 24,727,000
Utilization of credit facility for non fund-based usage		$ 5,025,000	$ 5,848,000
Margin over LIBOR (in percentage)	1.375%	1.375%	1.375%
Commitment fee (in percentage)		0.20%	0.20%
Credit facility, amount utilized		$ 202,658,000	$ 2,017,000
Short-term borrowings		$ 200,000,000	$ 0
Revolving credit facility
Line of Credit Facility [Line Items]
Credit facility, maximum borrowing capacity				$ 500,000,000
Fund-based credit facility
Line of Credit Facility [Line Items]
Margin over LIBOR (in percentage)		1.375%	1.375%
Non fund-based credit facility
Line of Credit Facility [Line Items]
Credit facility, amount utilized		$ 2,658,000	$ 2,017,000

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Long-Term Debt - Narrative (Detail) - USD ($)	1 Months Ended	9 Months Ended	12 Months Ended
	Aug. 31, 2018	Sep. 30, 2022	Dec. 31, 2021	Mar. 31, 2021	Nov. 30, 2019
Debt Instrument [Line Items]
Margin over LIBOR (in percentage)	1.375%	1.375%	1.375%
Debt amount outstanding		$ 1,281,755,000	$ 1,655,909,000
Term loan credit facility
Debt Instrument [Line Items]
Debt amortization expense		358,000	687,000
Debt amount outstanding		535,142,000	560,313,000
Principal amount of term loan		8,500,000
Amended 2015 facility
Debt Instrument [Line Items]
Margin over LIBOR (in percentage)	1.375%
Credit facility, base rate (in percentage)	0.375%
2019 Senior notes
Debt Instrument [Line Items]
Debt amount outstanding		398,734,000	398,298,000
2019 Senior notes | Genpact Luxembourg S.r.l.
Debt Instrument [Line Items]
Debt amortization expense		1,266,000	1,702,000
Debt amount outstanding		$ 398,734,000	398,298,000
Principal amount of senior notes issued					$ 400,000,000
Interest rate on senior notes (in percentage)		3.375%			3.375%
Total debt issuance cost					$ 2,937,000
Debt instrument redemption price (in percentage)		100.00%
Debt repurchase price as percentage of aggregate principal value upon certain change of controls (in percentage)		101.00%
Maximum increase in downgrade of credit rating of notes to adjust interest rate payable (in percentage)		2.00%
2021 Senior notes
Debt Instrument [Line Items]
Debt amount outstanding		$ 347,879,000	347,429,000
2021 Senior notes | Genpact Luxembourg S.r.l.
Debt Instrument [Line Items]
Debt amortization expense		2,121,000	2,571,000
Debt amount outstanding		$ 347,879,000	$ 347,429,000
Principal amount of senior notes issued				$ 350,000,000
Interest rate on senior notes (in percentage)		1.75%		1.75%
Total debt issuance cost				$ 3,032,000

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Long-Term Debt - Schedule of maturity profile of term loan outstanding net of debt amortization expense (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Debt Instrument [Line Items]
Total	$ 1,281,755	$ 1,655,909
Term loan credit facility
Debt Instrument [Line Items]
2022	8,393
2023	526,749
Total	$ 535,142	$ 560,313

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Long-Term Debt - Schedule of long term debt (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021	Mar. 31, 2021	Nov. 30, 2019
Debt Instrument [Line Items]
Debt amount outstanding	$ 1,281,755	$ 1,655,909
Current portion	535,142	383,433
Non-current portion	746,613	1,272,476
Total	1,281,755	1,655,909
Term loan credit facility
Debt Instrument [Line Items]
Debt amount outstanding	535,142	560,313
Total	535,142	560,313
2017 Senior notes
Debt Instrument [Line Items]
Debt amount outstanding	0	349,869
Total	0	349,869
2019 Senior notes
Debt Instrument [Line Items]
Debt amount outstanding	398,734	398,298
Total	398,734	398,298
2021 Senior notes
Debt Instrument [Line Items]
Debt amount outstanding	347,879	347,429
Total	$ 347,879	347,429
Genpact Luxembourg S.r.l. | 2017 Senior notes
Debt Instrument [Line Items]
Interest rate on senior notes (in percentage)	3.70%
Genpact Luxembourg S.r.l. | 2019 Senior notes
Debt Instrument [Line Items]
Debt amount outstanding	$ 398,734	398,298
Total	$ 398,734	398,298
Interest rate on senior notes (in percentage)	3.375%			3.375%
Genpact Luxembourg S.r.l. | 2021 Senior notes
Debt Instrument [Line Items]
Debt amount outstanding	$ 347,879	347,429
Total	$ 347,879	$ 347,429
Interest rate on senior notes (in percentage)	1.75%		1.75%

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Accrued Expenses and Other Current Liabilities - Schedule of accrued expenses and other current liabilities (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Payables and Accruals [Abstract]
Accrued expenses	$ 129,877	$ 162,054
Accrued employee cost	230,013	307,777
Earn-out consideration	2,517	2,501
Statutory liabilities	69,857	67,948
Retirement benefits	1,657	1,746
Compensated absences	24,505	26,596
Derivative instruments	49,121	12,498
Contract liabilities (Note 20)	144,441	160,602
Finance leases liability	13,321	18,549
Other liabilities	35,175	31,169
Accrued expenses and other current liabilities, net	$ 700,484	$ 791,440
Finance Lease, Liability, Noncurrent, Statement of Financial Position [Extensible List]	Accrued expenses and other current liabilities, net	Accrued expenses and other current liabilities, net

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Accrued expenses and other current liabilities - Narrative (Details) $ in Thousands	Sep. 30, 2022 USD ($)
Disposal Group, Held-for-sale, Not Discontinued Operations
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Accrued expenses and other current liabilities	$ 7,141

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Other Liabilities - Schedule of other liabilities (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Other Liabilities Disclosure [Abstract]
Accrued employee cost	$ 20,647	$ 15,790
Earn-out consideration	0	2,905
Retirement benefits	11,987	11,993
Compensated absences	46,293	52,023
Derivative instruments	10,078	2,756
Contract liabilities (Note 20)	63,868	80,222
Finance leases liability	11,897	16,297
Others	70,643	63,224
Other Liabilities	$ 235,413	$ 245,210
Finance Lease, Liability, Noncurrent, Statement of Financial Position [Extensible List]	Other Liabilities	Other Liabilities

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Other liabilities -Narrative (Details) $ in Thousands	Sep. 30, 2022 USD ($)
Disposal Group, Held-for-sale, Not Discontinued Operations
Income Statement, Balance Sheet and Additional Disclosures by Disposal Groups, Including Discontinued Operations [Line Items]
Other liabilities	$ 859

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Employee Benefit Plans - Schedule of net defined benefit plan costs (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Retirement Benefits [Abstract]
Service costs	$ 3,505	$ 3,454	$ 10,804	$ 10,528
Interest costs	1,424	1,363	4,394	4,135
Amortization of actuarial loss	178	558	550	1,704
Expected return on plan assets	(1,457)	(1,534)	(4,502)	(4,605)
Net defined benefit plan costs	$ 3,650	$ 3,841	$ 11,246	$ 11,762

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Employee Benefit Plans - Schedule of amounts contributed to defined contribution plans in various jurisdictions (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Defined Contribution Plan Disclosure [Line Items]
Defined contribution plans, contributed amount	$ 31,874	$ 29,233	$ 99,726	$ 84,615
India
Defined Contribution Plan Disclosure [Line Items]
Defined contribution plans, contributed amount	11,015	9,637	32,629	27,445
U.S.
Defined Contribution Plan Disclosure [Line Items]
Defined contribution plans, contributed amount	5,060	5,020	16,968	15,508
U.K.
Defined Contribution Plan Disclosure [Line Items]
Defined contribution plans, contributed amount	4,676	4,301	16,398	12,074
China
Defined Contribution Plan Disclosure [Line Items]
Defined contribution plans, contributed amount	6,772	6,362	20,003	18,433
Other regions
Defined Contribution Plan Disclosure [Line Items]
Defined contribution plans, contributed amount	$ 4,351	$ 3,913	$ 13,728	$ 11,155

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Employee Benefit Plans - Narrative (Detail) - USD ($) $ in Thousands		3 Months Ended		9 Months Ended
	Jul. 01, 2018	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Deferred Compensation Arrangement with Individual, Excluding Share-based Payments and Postretirement Benefits [Line Items]
Deferred compensation plan liability		$ 36,583		$ 36,583		$ 38,007
Cash surrender value of policies		37,183		37,183		$ 38,584
Change in fair value of plan assets		(1,964)	$ (84)	(10,011)	$ 2,658
Change in fair value of deferred compensation liabilities		$ (10,035)	$ 2,526	$ (1,977)	$ (159)
U.S.
Deferred Compensation Arrangement with Individual, Excluding Share-based Payments and Postretirement Benefits [Line Items]
Vesting percentage of participants (in percentage)	100.00%
Employer discretionary vesting period	2 years
Earnings receivable minimum term	2 years
Earnings receivable lump sum or annual installment maximum terms	15 years
One-year anniversary of approval of contribution | U.S.
Deferred Compensation Arrangement with Individual, Excluding Share-based Payments and Postretirement Benefits [Line Items]
Employer discretionary vesting percentage (in percentage)	50.00%
Two-year anniversary of approval of contribution | U.S.
Deferred Compensation Arrangement with Individual, Excluding Share-based Payments and Postretirement Benefits [Line Items]
Employer discretionary vesting percentage (in percentage)	50.00%
Minimum | U.S.
Deferred Compensation Arrangement with Individual, Excluding Share-based Payments and Postretirement Benefits [Line Items]
Individual qualifying base compensation (in percentage)	1.00%
Individual qualifying bonus compensation (in percentage)	1.00%
Maximum | U.S.
Deferred Compensation Arrangement with Individual, Excluding Share-based Payments and Postretirement Benefits [Line Items]
Individual qualifying base compensation (in percentage)	80.00%
Individual qualifying bonus compensation (in percentage)	100.00%

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Stock-Based Compensation - Narrative (Detail) - USD ($)				3 Months Ended		9 Months Ended		12 Months Ended
	Apr. 05, 2019	May 09, 2017	Apr. 11, 2012	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021	Dec. 31, 2020	Dec. 31, 2012
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Stock based compensation cost				$ 18,873,000	$ 21,150,000	$ 53,712,000	$ 57,554,000
Options granted, contractual period, years						10 years
Options granted (in shares)						475,695	1,831,180
Unrecognized stock-based compensation cost for options				21,073,000		$ 21,073,000
Restricted stock unit vesting right (in shares)						1
Restricted stock unit vesting right, fair value (in shares)						1
Performance units vesting right (in shares)						1
Performance units vesting right, fair value (in shares)						1
Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award, vesting period						3 years
Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award, vesting period						5 years
Employee stock option
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Weighted average remaining requisite vesting period						3 years
Restricted share units (RSUs)
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Shares to be issued on vested awards other than options (in shares)								7,863	49,513
Net settlement on vesting of restricted share units (Note 16) (in shares)						19,992
Unrecognized stock-based compensation cost				15,478,000		$ 15,478,000
Weighted average remaining requisite vesting period						2 years
Restricted share units (RSUs) | Vesting period 2020
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Net settlement on vesting of restricted share units (Note 16) (in shares)						49,446
Restricted share units (RSUs) | Vesting period 2021
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Net settlement on vesting of restricted share units (Note 16) (in shares)						5,496
Restricted share units (RSUs) | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award, vesting period						3 months
Restricted share units (RSUs) | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award, vesting period						4 years
Performance units
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Unrecognized stock-based compensation cost				$ 72,523,000		$ 72,523,000
Weighted average remaining requisite vesting period						1 year 9 months 18 days
Performance units | Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award, vesting period						6 months
Performance units | Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Award, vesting period						3 years
Employee stock purchase plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Fair value per share allowed to eligible employees to purchase through payroll deductions (in percentage)						90.00%
Maximum percentage of employee's base salary allowed to be purchased (in percentage)				15.00%		15.00%
Maximum dollar amount of common shares allowed to be purchased						$ 25,000
Common shares reserved for issuance (in shares)				4,200,000		4,200,000
Issuance of common shares under the employee stock purchase plan (in shares)						253,377	216,378
Compensation expense for ESPP				$ 329,000	$ 335,000	$ 1,182,000	$ 1,050,000
2007 Omnibus Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Amended omnibus plan, increase in number of common shares authorized for issuance (in shares)	8,000,000	3,500,000	5,593,200							8,858,823
Number of common shares authorized for issuance (in shares)	23,000,000	26,500,000	15,000,000
2017 Omnibus Incentive Compensation Plan
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Number of common shares authorized for issuance (in shares)		15,000,000

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Stock-Based Compensation - Schedule of significant assumptions used in determining fair value of options granted (Detail)	9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Dividend yield	0.96%
Expected life (in months)	84 months	84 months
Risk-free rate of interest	1.71%
Volatility	26.29%
Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Dividend yield		0.84%
Risk-free rate of interest		1.12%
Volatility		26.05%
Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Dividend yield		1.08%
Risk-free rate of interest		1.37%
Volatility		26.18%

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Stock-Based Compensation - Schedule of stock option activity (Detail) - USD ($) $ / shares in Units, $ in Thousands	9 Months Ended		12 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2021
Shares  arising out of options
Outstanding, shares arising out of options, beginning balance (in shares)	8,008,296
Granted, shares arising out of options (in shares)	475,695	1,831,180
Forfeited, shares arising out of options (in shares)	(70,841)
Expired, shares arising out of options (in shares)	0
Exercised, shares arising out of options (in shares)	(110,000)
Outstanding, shares arising out of options, ending balance (in shares)	8,303,150		8,008,296
Vested and expected to vest thereafter, shares arising out of options (in shares)	7,783,195
Vested and exercisable, shares arising out of options (in shares)	3,766,735
Weighted average grant-date fair value of options granted during the period (in USD per share)	$ 14.19
Weighted  average exercise price
Outstanding weighted average exercise price, beginning balance (in usd per share)	31.30
Granted, weighted average exercise price (in usd per share)	52.12
Forfeited, weighted average exercise price (in usd per share)	41.46
Expired, weighted average exercise price (in usd per share)	0
Exercised, weighted average exercise price (in usd per share)	26.87
Outstanding weighted average exercise price, ending balance (in usd per share)	32.46		$ 31.30
Vested and expected to vest thereafter, weighted average exercise price (in usd per share)	31.70
Vested and exercisable, weighted average exercise price (in usd per share)	$ 24.73
Weighted average remaining contractual life (years)
Outstanding weighted average remaining contractual life, beginning balance (years)	5 years 6 months		6 years 1 month 6 days
Vested and expected to vest thereafter, weighted average remaining contractual life (years)	5 years 6 months
Vested and exercisable, weighted average remaining contractual life (years)	3 years 3 months 18 days
Aggregate intrinsic value
Exercised, aggregate intrinsic value	$ 1,789
Outstanding as of September 30, 2022	100,968
Vested as of March 31, 2022 and expected to vest thereafter	99,577
Vested and exercisable as of September 30, 2022	$ 71,706

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Stock-Based Compensation - Schedule of restricted share units activity (Detail) - Restricted share units (RSUs) - $ / shares	9 Months Ended
	Sep. 30, 2022
Number of Restricted Share Units
Outstanding number of shares (Units), beginning balance	759,507
Granted (in shares)	206,280
Vested (in shares)	(28,866)
Forfeited (in shares)	(54,200)
Outstanding number of shares (Units), ending balance	882,721
Expected to vest, number of shares (Units)	803,557
Weighted Average Grant Date Fair Value
Outstanding weighted average grant date fair value, beginning balance (in usd per share)	$ 42.29
Granted, weighted average grant date fair value (in usd per share)	45.66
Vested, weighted average grant date fair value (in usd per share)	47.63
Forfeited, weighted average grant date fair value (in usd per share)	42.49
Outstanding weighted average grant date fair value, ending balance (in usd per share)	$ 42.89
Net settlement on vesting of restricted share units (Note 16) (in shares)	19,992

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Stock-Based Compensation - Schedule of performance units activity (Detail) - Performance units	9 Months Ended
	Sep. 30, 2022 $ / shares shares
Number of Performance Units
Outstanding number of shares (Units), beginning balance	4,583,155
Granted, number of shares (Units)	1,590,794
Vested, number of shares (Units)	(2,161,789)
Forfeited, number of shares (Units)	(445,773)
Adjustment upon final determination of level of performance goal achievement (Units)	28,325
Outstanding number of shares (Units), ending balance	3,594,712
Expected to vest, number of shares (Units)	3,063,863
Weighted Average Grant Date Fair Value
Outstanding weighted average grant date fair value, beginning balance (in usd per share) | $ / shares	$ 39.40
Granted, weighted average grant date fair value (in usd per share) | $ / shares	44.50
Vested, weighted average grant date fair value (in usd per share) | $ / shares	34.61
Forfeited, weighted average grant date fair value (in usd per share) | $ / shares	43.46
Adjustment upon final determination of level of performance goal achievement (in usd per share) | $ / shares	44.01
Outstanding weighted average grant date fair value, ending balance (in usd per share) | $ / shares	$ 44.07
Maximum Shares Eligible to Receive
Outstanding maximum shares eligible to receive, beginning balance (in shares)	4,583,155
Granted, maximum shares eligible to receive (in shares)	3,181,588
Vested, maximum shares eligible to receive (in shares)	(2,161,789)
Forfeited, maximum shares eligible to receive (in shares)	(577,995)
Adjustment upon final determination of level of performance goal achievement (in shares)	28,325
Outstanding maximum shares eligible to receive, ending balance (in shares)	5,053,284
Net settlement on vesting of performance units (in shares)	1,300,511

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Capital Stock (Details) - USD ($) $ / shares in Units, $ in Thousands									3 Months Ended		9 Months Ended		12 Months Ended
	Sep. 23, 2022	Jun. 24, 2022	Mar. 23, 2022	Feb. 10, 2022	Sep. 24, 2021	Jun. 23, 2021	Mar. 19, 2021	Feb. 09, 2021	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2020
Class of Stock [Line Items]
Stock repurchase authorized amount									$ 1,750,000		$ 1,750,000
Shares repurchased and retired (in shares)											4,067,044	3,592,409
Common stock shares repurchased price per share (in usd per share)											$ 44.75	$ 40.96
Expenses related to stock purchases											$ 81	$ 72
Stock repurchase program, remaining authorized repurchase amount									$ 156,899		$ 156,899
Increase in quarterly cash dividend (in percentage)				16.00%				10.00%
Quarterly dividend declared (in usd per share)	$ 0.125	$ 0.125	$ 0.125	$ 0.125				$ 0.1075	$ 0.1250	$ 0.1075	$ 0.3750	$ 0.3225	$ 0.0975
Annual dividend				$ 0.50				$ 0.43					$ 0.39
Dividends paid (USD per share)							$ 0.1075
Initial dividend paid	$ 22,873	$ 22,935	$ 23,134		$ 20,213	$ 20,133	$ 20,115
Share Repurchase Open Market
Class of Stock [Line Items]
Aggregate amount of common stock shares repurchased											$ 182,012	$ 147,152

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Earnings Per Share (Details) - shares	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Earnings Per Share [Abstract]
Number of stock awards outstanding but not included in the computation of diluted earnings per common share	2,667,958	1,556,671	2,757,114	1,698,735

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Earnings Per Share - Schedule of Earnings Per Share (Detail) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Earnings Per Share (Abstract)
Net income	$ 95,843	$ 102,386	$ 263,692	$ 296,363
Weighted average number of common shares used in computing basic earnings per common share (in shares)	183,312,013	187,856,026	184,456,047	187,945,234
Dilutive effect of stock-based awards (in shares)	4,087,191	5,303,903	3,818,373	4,940,018
Weighted average number of common shares used in computing diluted earnings per common share ( in shares)	187,399,204	193,159,929	188,274,420	192,885,252
Earnings per common share, Basic (in usd per share)	$ 0.52	$ 0.55	$ 1.43	$ 1.58
Earnings per common share, Diluted (in usd per sahre)	$ 0.51	$ 0.53	$ 1.40	$ 1.54

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Segment Reporting - Revenues and adjusted income from operations by reportable segments (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Segment Reporting Information [Line Items]
Net revenues	$ 1,111,037	$ 1,015,737	$ 3,268,627	$ 2,949,934
AOI	181,750	168,942	517,342	508,621
Impairment Charge For Assets Held For Sale	(21,426)	0	(21,426)	0
Total excluding business held for sale	1,107,105		3,259,784
Adjusted Income Loss From Operations, Before Held For Sale Business	188,819		531,633
Stock-based compensation	(19,202)	(21,485)	(54,894)	(58,604)
Amortization and impairment of acquired intangible assets (other than included above)	(10,516)	(13,688)	(32,709)	(43,977)
Foreign exchange gains (losses), net	3,867	2,733	9,312	11,529
Interest income (expense), net	(13,399)	(12,765)	(36,691)	(38,198)
Restructuring expenses	(21,426)		(38,815)
Income tax expense	(25,231)	(21,351)	(78,427)	(83,008)
Net income	95,843	102,386	263,692	296,363
Disposal Group, Held-for-sale, Not Discontinued Operations
Segment Reporting Information [Line Items]
Revenue from operations held for sale	(3,932)		(8,843)
Charges from operations held for sale	(7,069)		(14,291)
Impairment Charge For Assets Held For Sale			(21,426)
Data-Tech-AI
Segment Reporting Information [Line Items]
Net revenues	509,730	428,808	1,465,019	1,208,512
Digital operations
Segment Reporting Information [Line Items]
Net revenues	601,307	586,929	1,803,608	1,741,422
Operating Segments
Segment Reporting Information [Line Items]
Net revenues	1,141,986	1,013,331	3,321,583	2,933,539
AOI	160,159	164,458	468,887	487,534
Operating Segments | Data-Tech-AI
Segment Reporting Information [Line Items]
Net revenues	520,238	428,254	1,483,021	1,204,172
Operating Segments | Digital operations
Segment Reporting Information [Line Items]
Net revenues	621,748	585,077	1,838,562	1,729,367
Operating Segments | Financial Services
Segment Reporting Information [Line Items]
Net revenues	303,845	258,521	872,601	750,590
AOI	41,008	32,514	102,747	98,972
Operating Segments | Financial Services | Data-Tech-AI
Segment Reporting Information [Line Items]
Net revenues	137,629	107,683	391,485	293,207
Operating Segments | Financial Services | Digital operations
Segment Reporting Information [Line Items]
Net revenues	166,216	150,838	481,116	457,383
Operating Segments | Consumer and Healthcare
Segment Reporting Information [Line Items]
Net revenues	412,849	388,069	1,223,282	1,101,183
AOI	49,598	63,681	158,290	184,647
Operating Segments | Consumer and Healthcare | Data-Tech-AI
Segment Reporting Information [Line Items]
Net revenues	194,154	168,801	560,561	476,822
Operating Segments | Consumer and Healthcare | Digital operations
Segment Reporting Information [Line Items]
Net revenues	218,695	219,268	662,721	624,361
Operating Segments | High Tech and Manufacturing
Segment Reporting Information [Line Items]
Net revenues	425,292	366,741	1,225,700	1,081,766
AOI	69,553	68,263	207,850	203,915
Operating Segments | High Tech and Manufacturing | Data-Tech-AI
Segment Reporting Information [Line Items]
Net revenues	188,455	151,770	530,975	434,143
Operating Segments | High Tech and Manufacturing | Digital operations
Segment Reporting Information [Line Items]
Net revenues	236,837	214,971	694,725	647,623
Others
Segment Reporting Information [Line Items]
Net revenues	(30,949)	2,406	(52,956)	16,395
AOI	21,591	4,484	48,455	21,087
Others | Data-Tech-AI
Segment Reporting Information [Line Items]
Net revenues	(10,508)	554	(18,002)	4,340
Others | Digital operations
Segment Reporting Information [Line Items]
Net revenues	$ (20,441)	$ 1,852	$ (34,954)	$ 12,055

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Net Revenues - Schedule of net revenues disaggregated by customer (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Segment Reporting Information [Line Items]
Total net revenues	$ 1,111,037	$ 1,015,737	$ 3,268,627	$ 2,949,934
Data-Tech-AI
Segment Reporting Information [Line Items]
Total net revenues	509,730	428,808	1,465,019	1,208,512
Digital operations
Segment Reporting Information [Line Items]
Total net revenues	$ 601,307	$ 586,929	$ 1,803,608	$ 1,741,422

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Net Revenues - Narrative (Detail) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022 USD ($)	Sep. 30, 2021 USD ($)	Sep. 30, 2022 USD ($) numberOfOperatingSegment	Sep. 30, 2021 USD ($)
Disaggregation of Revenue [Line Items]
Number of reportable segments | numberOfOperatingSegment			3
Billing cycle period			30 days
Contract assets held for sale	$ 2,270		$ 2,270
Contract liabilities held for sale	2,038		2,038
Revenue recognized	$ 63,762	$ 60,756	$ 129,046	$ 128,628

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Net Revenues - Schedule of details of contract balances (Detail) - USD ($) $ in Thousands	Sep. 30, 2022	Dec. 31, 2021
Revenues [Abstract]
Contract assets	$ 18,646	$ 13,741
Deferred transition revenue	136,845	155,077
Advance from customers	$ 71,464	$ 85,747

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Net Revenues - Schedule of estimated revenue expected to be recognized in the future related to remaining performance obligation (Detail) $ in Thousands	Sep. 30, 2022 USD ($)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation	$ 208,309
Disposal Group, Held-for-sale, Not Discontinued Operations
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation	2,038
Revenue, remaining performance obligation, expected timing of satisfaction, start date [Axis]: 2022-10-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation	$ 144,441
Revenue, remaining performance obligation, expected timing of satisfaction, period	3 months
Revenue, remaining performance obligation, expected timing of satisfaction, start date [Axis]: 2022-10-01 | Disposal Group, Held-for-sale, Not Discontinued Operations
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation	$ 2,038
Revenue, remaining performance obligation, expected timing of satisfaction, start date [Axis]: 2023-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation	$ 52,277
Revenue, remaining performance obligation, expected timing of satisfaction, period	3 years
Revenue, remaining performance obligation, expected timing of satisfaction, start date [Axis]: 2023-01-01 | Disposal Group, Held-for-sale, Not Discontinued Operations
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation	$ 0
Revenue, remaining performance obligation, expected timing of satisfaction, start date [Axis]: 2026-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation	$ 10,494
Revenue, remaining performance obligation, expected timing of satisfaction, period	3 years
Revenue, remaining performance obligation, expected timing of satisfaction, start date [Axis]: 2026-01-01 | Disposal Group, Held-for-sale, Not Discontinued Operations
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation	$ 0
Revenue, remaining performance obligation, expected timing of satisfaction, start date [Axis]: 2029-01-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation	$ 1,097
Revenue, remaining performance obligation, expected timing of satisfaction, period
Revenue, remaining performance obligation, expected timing of satisfaction, start date [Axis]: 2029-01-01 | Disposal Group, Held-for-sale, Not Discontinued Operations
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Revenue, remaining performance obligation	$ 0

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Net Revenues - Schedule of contract cost assets (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Opening balance			$ 238,794
Closing balance	$ 218,137		218,137
Sales incentive programs
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Opening balance	29,186	$ 31,559	32,296	$ 33,390
Closing balance	28,718	31,058	28,718	31,058
Amortization	6,632	5,041	19,220	14,576
Transition activities
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Opening balance	198,401	210,747	206,498	192,507
Closing balance	189,419	209,320	189,419	209,320
Amortization	$ 23,767	$ 23,028	$ 66,180	$ 58,644

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Other operating (income) expense, net - Schedule of other operating (income) expense, net (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Other Income and Expenses [Abstract]
Write-down of intangible assets and property, plant and equipment	$ 0	$ 0	$ 1,377	$ 915
Write-down of operating right-of-use assets and other assets	0	0	20,307	0
Impairment charge on intangible assets and goodwill held-for-sale	21,426	0	21,426	0
Other operating income	(489)	(93)	(953)	(1,132)
Other operating (income) expense, net	$ 20,937	$ (93)	$ 42,157	$ (217)

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Interest Income (Expense), Net - Schedule of interest income (expense), net (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021
Banking and Thrift, Interest [Abstract]
Interest income	$ 1,440	$ 2,068	$ 4,042	$ 4,544
Interest expense	(14,839)	(14,833)	(40,733)	(42,742)
Interest income (expense), net	$ (13,399)	$ (12,765)	$ (36,691)	$ (38,198)

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Income taxes - Schedule of activities related to unrecognized tax benefits for uncertain tax positions (Detail) $ in Thousands	9 Months Ended
	Sep. 30, 2022 USD ($)
Reconciliation of Unrecognized Tax Benefits, Excluding Amounts Pertaining to Examined Tax Returns [Roll Forward]
Opening balance at January 1	$ 25,651
Increase related to prior year tax positions, including recorded in acquisition accounting	16
Decrease related to prior year tax positions	1,678
Decrease related to prior year tax positions due to lapse of applicable statute of limitation	(84)
Effect of exchange rate changes	(1,232)
Closing balance at September 30	$ 22,673

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Income taxes - Narrative (Detail) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended	12 Months Ended
	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Dec. 31, 2021
Income Tax Disclosure [Abstract]
Effective tax rate (in percentage)	20.80%	17.30%
Unrecognized tax benefits that would impact effective tax rate	$ 22,673		$ 22,673	$ 25,651
Unrecognized tax benefits, interest on income taxes accrued	2,904		2,904	2,842
Accrued penalties	$ 528		528	628
Unrecognized tax benefits, excluding exchange rate differences for interest recognized			$ (664)	$ (13,851)

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Commitments and Contingencies (Detail) - USD ($) $ in Thousands	9 Months Ended	12 Months Ended
	Sep. 30, 2022	Dec. 31, 2021	Dec. 31, 2016	Jun. 30, 2020
Commitments And Contingencies [Line Items]
Bank guarantees and letters of credits, outstanding	$ 7,683	$ 7,865
Income tax examination, assessed tax, affiliate			$ 209,042
Income Tax Examination, Increase (Decrease) in Liability from Prior Year	100,589
Affiliated entity
Commitments And Contingencies [Line Items]
Refunds challenged by taxing authority, amount				$ 28,535
Capital addition purchase commitments
Commitments And Contingencies [Line Items]
Commitments and contingencies	$ 22,403	$ 13,317

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Restructuring (Detail) - USD ($) $ in Thousands	3 Months Ended	9 Months Ended
	Sep. 30, 2022	Sep. 30, 2022
Restructuring Cost and Reserve [Line Items]
Restructuring charge	$ 21,426	$ 38,815
Severance charge	17,131
Property, plant and equipment
Restructuring Cost and Reserve [Line Items]
Restructuring charge	1,377
Non-cash Charge
Restructuring Cost and Reserve [Line Items]
Restructuring charge	21,684
Office Premises and Employee Severance Charge
Restructuring Cost and Reserve [Line Items]
Restructuring charge	$ 38,815

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Subsequent events (Detail) - $ / shares							3 Months Ended		9 Months Ended		12 Months Ended
	Oct. 13, 2022	Sep. 23, 2022	Jun. 24, 2022	Mar. 23, 2022	Feb. 10, 2022	Feb. 09, 2021	Sep. 30, 2022	Sep. 30, 2021	Sep. 30, 2022	Sep. 30, 2021	Dec. 31, 2020
Subsequent Event [Line Items]
Dividends per common share (in usd per share)		$ 0.125	$ 0.125	$ 0.125	$ 0.125	$ 0.1075	$ 0.1250	$ 0.1075	$ 0.3750	$ 0.3225	$ 0.0975
Subsequent Event
Subsequent Event [Line Items]
Dividends per common share (in usd per share)	$ 0.125