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Loan Receivables (Schedule of Loans That Entered a Modification Program During the Period) (Details)
$ in Millions
3 Months Ended
Mar. 31, 2020
USD ($)
accounts
Mar. 31, 2019
USD ($)
accounts
Credit Card Loans [Member]    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Accounts that entered a TDR program during the period, number of accounts (in accounts) | accounts [1] 92,736 92,356
Accounts that entered a TDR program during the period, balances [1] $ 609 $ 592
Accounts that entered a TDR program during the period and were converted from revolving line-of-credit arrangements to term loans, balances $ 210 $ 163
Total Other Loans [Member] | Private Student Loans [Member]    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Accounts that entered a TDR program during the period, number of accounts (in accounts) | accounts 1,718 1,576
Accounts that entered a TDR program during the period, balances $ 32 $ 31
Total Other Loans [Member] | Personal Loans [Member]    
Accounts, Notes, Loans and Financing Receivable [Line Items]    
Accounts that entered a TDR program during the period, number of accounts (in accounts) | accounts 2,548 2,600
Accounts that entered a TDR program during the period, balances $ 34 $ 35
[1]
Accounts that entered a credit card TDR program include $210 million and $163 million that were converted from revolving line-of-credit arrangements to term loans during the three months ended March 31, 2020 and 2019, respectively.