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Loan Receivables (Schedule of Changes in the Allowance for Credit Losses) (Details) - USD ($)
$ in Millions
3 Months Ended
Jan. 01, 2020
Mar. 31, 2020
Mar. 31, 2020
Mar. 31, 2019
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Allowance for credit losses, balance at beginning of period $ 3,383 [1],[2],[3] $ 5,844 $ 3,383 [1],[2],[3] $ 3,041 [1]
Cumulative effect of ASU No. 2016-13 adoption 2,461 [4]   (1,902)  
Provision for credit losses   1,838 [5]   809 [1]
Charge-offs   (975)   (887)
Recoveries   206   172
Net charge-offs   (769)   (715) [6]
Other [7]       (1)
Allowance for credit losses, balance at end of period 5,844 6,913 [2],[3] 6,913 [2],[3] 3,134 [1]
Credit loss build (release) on unfunded commitments [1]     (31)  
Credit Card Loans [Member]        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Allowance for credit losses, balance at beginning of period 2,883 [1] 4,550 2,883 [1] 2,528 [1]
Cumulative effect of ASU No. 2016-13 adoption [4] 1,667      
Provision for credit losses   1,439 [5]   710 [1]
Charge-offs   (869)   (774)
Recoveries   186   158
Net charge-offs   (683)   (616)
Other       0
Allowance for credit losses, balance at end of period 4,550 5,306 5,306 2,622 [1]
Total Other Loans [Member] | Student Loans [Member]        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Allowance for credit losses, balance at beginning of period 148 [1] 653 148 [1] 169 [1]
Cumulative effect of ASU No. 2016-13 adoption [4] 505      
Provision for credit losses   129 [5]   15 [1]
Charge-offs   (22)   (19)
Recoveries   5   4
Net charge-offs   (17)   (15) [6]
Other [7]       (1)
Allowance for credit losses, balance at end of period 653 765 765 168 [1]
Total Other Loans [Member] | Personal Loans [Member]        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Allowance for credit losses, balance at beginning of period 348 [1] 613 348 [1] 338 [1]
Cumulative effect of ASU No. 2016-13 adoption [4] 265      
Provision for credit losses   263 [5]   84 [1]
Charge-offs   (84)   (94)
Recoveries   15   10
Net charge-offs   (69)   (84)
Other       0
Allowance for credit losses, balance at end of period 613 807 807 338 [1]
Total Other Loans [Member] | Other Loans [Member]        
Financing Receivable, Allowance for Credit Loss [Roll Forward]        
Allowance for credit losses, balance at beginning of period 4 [1] 28 4 [1] 6 [1]
Cumulative effect of ASU No. 2016-13 adoption [4] 24      
Provision for credit losses   7 [5]   0 [1]
Charge-offs   0   0
Recoveries   0   0
Net charge-offs   0   0
Other       0
Allowance for credit losses, balance at end of period $ 28 $ 35 $ 35 $ 6 [1]
[1]
Prior to adoption of ASU No. 2016-13 on January 1, 2020, credit losses were estimated using the incurred loss approach.
[2]
Prior to adoption of Accounting Standards Update ("ASU") No. 2016-13 on January 1, 2020, credit losses were estimated using the incurred loss approach.
[3]
Prior to adoption of ASU No. 2016-13 on January 1, 2020, credit losses were estimated using the incurred loss approach.
[4]
Represents the adjustment to allowance for credit losses as a result of adoption of ASU No. 2016-13 on January 1, 2020.
[5]
Excludes a $31 million release of the liability for expected credit losses on unfunded commitments for the three months ended March 31, 2020 as the liability is recorded in accrued expenses and other liabilities in the Company's condensed consolidated statements of financial condition.
[6]
Prior to adoption of ASU No. 2016-13 on January 1, 2020, net charge-offs on PCD loans generally did not result in a charge to earnings.
[7]
Net change in reserves on PCD pools having no remaining non-accretable difference (prior to adoption of ASU No. 2016-13 on January 1, 2020).