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Derivative instruments - Impact of Hedging Derivatives Used in Net Investment Hedging Relationships (Details) - FX contracts - USD ($)
$ in Millions
3 Months Ended
Mar. 31, 2020
Dec. 31, 2019
Mar. 31, 2019
Derivative Instruments, Gain (Loss) [Line Items]      
Gain or (loss) recognized in accumulated OCI on derivatives $ 437 $ (341) $ (6)
Net interest revenue      
Derivative Instruments, Gain (Loss) [Line Items]      
Gain or (loss) reclassified from accumulated OCI into income $ 0 $ 0 $ 0