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Commitments and contingent liabilities - Significant Industry Concentrations Related to Credit Exposure (Details) - USD ($)
$ in Millions
Dec. 31, 2019
Dec. 31, 2018
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans $ 54,953 $ 56,564
Financial institutions    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 12,500  
Unfunded commitments 34,400  
Total exposure 46,900  
Financial institutions | Securities industry    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 2,900  
Unfunded commitments 23,400  
Total exposure 26,300  
Financial institutions | Banks    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 7,400  
Unfunded commitments 1,100  
Total exposure 8,500  
Financial institutions | Asset managers    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 1,300  
Unfunded commitments 6,400  
Total exposure 7,700  
Financial institutions | Insurance    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 0  
Unfunded commitments 2,700  
Total exposure 2,700  
Financial institutions | Government    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 100  
Unfunded commitments 300  
Total exposure 400  
Financial institutions | Other    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 800  
Unfunded commitments 500  
Total exposure 1,300  
Commercial    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 1,800  
Unfunded commitments 12,600  
Total exposure 14,400  
Commercial | Manufacturing    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 900  
Unfunded commitments 4,200  
Total exposure 5,100  
Commercial | Services and other    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 600  
Unfunded commitments 3,700  
Total exposure 4,300  
Commercial | Energy and utilities    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 300  
Unfunded commitments 3,700  
Total exposure 4,000  
Commercial | Media and telecom    
Fair Value, Off-balance Sheet Risks, Disclosure Information [Line Items]    
Loans 0  
Unfunded commitments 1,000  
Total exposure $ 1,000