CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS (Unaudited) - USD ($) $ in Thousands	9 Months Ended
	Sep. 30, 2020	Sep. 30, 2019
Operating activities
Net loss	$ (11,524)	$ (11,882)
Adjustments to reconcile net loss to net cash (used in) provided by operating activities:
Depreciation	1,661	1,475
Amortization of internally developed software	2,330	2,762
Amortization of intangible assets	95	1,468
Loss on disposals of property and equipment and right-of-use assets	19	13
Amortization of deferred costs to obtain and fulfill contracts	700	1,240
Interest expense	14	0
Unrealized foreign currency losses (gains)	(29)	(52)
Stock-based compensation expense related to equity awards	1,208	2,100
Provision for bad debts	(204)	(47)
Net change in operating leases	(294)	(421)
Changes in operating assets and liabilities:
Accounts receivable	3,723	3,728
Prepaid expenses and other assets	289	1
Accounts payable	(482)	(774)
Accrued expenses and other liabilities	(1,994)	737
Net cash (used in) provided by operating activities	(4,488)	348
Investing activities
Purchases of property and equipment	(14)	(92)
Capitalization of internally developed software	(1,442)	(1,874)
Net cash used in investing activities	(1,456)	(1,966)
Financing activities
Proceeds from note payable	3,320	0
Proceeds from issuance of common shares through equity distribution agreement, net of offering costs of $9 and $203 for 2020 and 2019, respectively	179	1,504
Payment of principal on finance lease liabilities	(545)	(986)
Employee taxes paid for withheld shares upon equity award settlement	(220)	(295)
Proceeds from employee stock purchase plan, net	19	123
Net cash provided by financing activities	2,753	346
Effect of foreign exchange rate changes on cash and cash equivalents and restricted cash	36	(93)
Net decrease in cash and cash equivalents and restricted cash	(3,155)	(1,365)
Cash and cash equivalents and restricted cash
Beginning of period	12,105	11,503
End of period	8,950	10,138
Supplemental disclosure of non-cash investing and financing activities
Issuance of common stock under employee stock purchase plan	14	88
Purchases of property and equipment recorded in accounts payable and accrued expenses	$ 0	$ 318