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Revenues (Tables)
9 Months Ended
Sep. 30, 2020
Revenue From Contract With Customer [Abstract]  
Expected Future Revenue for Subscription Services Related to Performance Obligations Unsatisfied or Partially Unsatisfied

Expected future revenues for subscription services related to performance obligations that are unsatisfied (or partially unsatisfied) as of September 30, 2020 were as follows:

 

 

 

Subscription Services

Revenues

 

2020 (remaining three months)

 

$

900

 

2021

 

 

1,372

 

2022

 

 

116

 

Total

 

$

2,388

 

Disaggregation of Revenues

Revenues by geographic area, based on the billing location of the customer, were as follows for the periods presented:

 

 

 

Three Months Ended September 30,

 

 

Nine Months Ended September 30,

 

 

 

2020

 

 

2019

 

 

2020

 

 

2019

 

United States of America

 

$

5,051

 

 

$

8,802

 

 

$

17,133

 

 

$

28,135

 

United Kingdom

 

 

898

 

 

 

1,312

 

 

 

2,802

 

 

 

4,340

 

Other (1)

 

 

847

 

 

 

1,614

 

 

 

2,796

 

 

 

5,177

 

Total revenues, net

 

$

6,796

 

 

$

11,728

 

 

$

22,731

 

 

$

37,652

 

 

(1)

No individual country within the “Other” category accounted for 10% or more of revenues, net for any period presented.

Revenues by nature of services performed were as follows for the periods presented:

 

 

 

Three Months Ended September 30,

 

 

Nine Months Ended September 30,

 

 

 

2020

 

 

2019

 

 

2020

 

 

2019

 

Subscriptions

 

$

4,383

 

 

$

8,696

 

 

$

15,654

 

 

$

28,548

 

Strategic agreements

 

 

2,413

 

 

 

3,032

 

 

 

7,077

 

 

 

9,104

 

Total revenues, net

 

$

6,796

 

 

$

11,728

 

 

$

22,731

 

 

$

37,652

 

Changes in Balances of Deferred Costs to Obtain and Fulfill Contracts Changes in the balances of deferred costs to obtain and fulfill contracts during the nine months ended September 30, 2020 were as follows:

 

 

 

Deferred Costs

to Obtain

Contracts

 

 

Deferred Costs

to Fulfill

Contracts

 

Balances at December 31, 2019

 

$

779

 

 

$

281

 

Costs deferred

 

 

104

 

 

 

129

 

Amortization

 

 

(510

)

 

 

(190

)

Balances at September 30, 2020

 

$

373

 

 

$

220