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Summary of Business and Significant Accounting Policies - Additional Information (Details)
shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended 12 Months Ended
Sep. 30, 2019
USD ($)
shares
Sep. 30, 2018
USD ($)
Sep. 30, 2019
USD ($)
Reportingunit
shares
Sep. 30, 2018
USD ($)
Dec. 31, 2018
USD ($)
Jan. 01, 2019
USD ($)
Dec. 31, 2017
USD ($)
Summary Of Significant Accounting Policies [Line Items]              
Net loss $ (3,273) $ (21,494) $ (11,882) $ (38,882) $ (41,244)    
Accumulated deficit (276,595)   (276,595)   (264,713) [1]    
Cash, cash equivalents and restricted cash $ 10,138 14,690 10,138 14,690 11,503   $ 28,837
Net proceeds from common stock sold     $ 1,504        
Common stock sold under agreement | shares 0   570        
Allowance for doubtful accounts $ 1,891   $ 1,891   2,651    
Allowance for potential customer revenue credits 298   $ 298   353    
Number of reporting unit | Reportingunit     1        
Impairment of goodwill 0 $ 14,740 $ 0 $ 14,740      
Right-of-use assets 8,641   8,641   $ 0 [1]    
Lease liability 9,990   9,990        
ASU 2016-02 [Member]              
Summary Of Significant Accounting Policies [Line Items]              
Right-of-use assets           $ 14,589  
Lease liability           $ 16,425  
Maximum [Member]              
Summary Of Significant Accounting Policies [Line Items]              
Aggregate offering price 50,000   50,000        
JMP Securities [Member] | Maximum [Member]              
Summary Of Significant Accounting Policies [Line Items]              
Aggregate offering price $ 13,000   $ 13,000        
[1] Derived from the Company’s audited consolidated financial statements as of December 31, 2018.