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Revenues (Tables)
9 Months Ended
Sep. 30, 2019
Revenue From Contract With Customer [Abstract]  
Disaggregation of Revenues

Revenues by geographic area, based on the billing location of the customer, were as follows for the periods presented:

 

 

 

Three Months Ended September 30,

 

 

Nine Months Ended September 30,

 

 

 

2019

 

 

2018

 

 

2019

 

 

2018

 

United States of America

 

$

8,802

 

 

$

9,192

 

 

$

28,135

 

 

$

28,987

 

United Kingdom

 

 

1,312

 

 

 

1,755

 

 

 

4,340

 

 

 

5,877

 

Other (1)

 

 

1,614

 

 

 

2,206

 

 

 

5,177

 

 

 

7,942

 

Total revenues, net

 

$

11,728

 

 

$

13,153

 

 

$

37,652

 

 

$

42,806

 

 

(1)

No individual country within the “Other” category accounted for 10% or more of revenues, net for any period presented.

Revenues by nature of services performed were as follows for the periods presented:

 

 

 

Three Months Ended September 30,

 

 

Nine Months Ended September 30,

 

 

 

2019

 

 

2018

 

 

2019

 

 

2018

 

Subscriptions

 

$

8,696

 

 

$

12,884

 

 

$

28,548

 

 

$

41,795

 

Strategic agreements

 

 

3,032

 

 

 

269

 

 

 

9,104

 

 

 

1,011

 

Total revenues, net

 

$

11,728

 

 

$

13,153

 

 

$

37,652

 

 

$

42,806

 

Changes in Balances of Deferred Costs to Obtain and Fulfill Contracts Changes in the balances of deferred costs to obtain and fulfill contracts during the nine months ended September 30, 2019 were as follows:

 

 

 

Deferred Costs to Obtain Contracts

 

 

Deferred Costs to Fulfill Contracts

 

Balances at December 31, 2018

 

$

1,413

 

 

$

606

 

Costs deferred

 

 

342

 

 

 

146

 

Amortization

 

 

(817

)

 

 

(423

)

Balances at September 30, 2019

 

$

938

 

 

$

329