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Significant Accounting Policies - Additional Information (Details) - USD ($)
3 Months Ended 6 Months Ended
Jul. 31, 2020
Jul. 31, 2019
Jul. 31, 2020
Jul. 31, 2019
Jan. 31, 2020
Significant Accounting Policies [Line Items]          
Subscriptions revenue contracts term     3 years    
Accounts receivable, net of allowances $ 101,120,000   $ 101,120,000   $ 118,508,000
Short-term unbilled receivable 4,600,000   4,600,000   6,100,000
Revenue expected to be recognized from remaining performance obligation 744,800,000   744,800,000    
Revenue recognized from performance obligations satisfied in prior periods 3,300,000   4,900,000    
Allowances for doubtful accounts and credit losses 3,300,000   3,300,000    
Revenue recognized from deferred revenue $ 102,300,000   $ 158,800,000    
Deferred commission, amortization period 5 years   5 years    
Capitalized commission costs $ 4,100,000 $ 6,200,000 $ 6,100,000 $ 9,900,000  
Amortization of deferred commissions $ 3,300,000 $ 2,300,000 $ 6,500,000 $ 4,300,000  
ASU 2016-13          
Significant Accounting Policies [Line Items]          
Change in Accounting Principle, Accounting Standards Update, Adopted [true false] true   true    
Change in Accounting Principle, Accounting Standards Update, Adoption Date Feb. 01, 2020   Feb. 01, 2020    
Change in Accounting Principle, Accounting Standards Update, Immaterial Effect [true false] true   true    
ASU 2019-12          
Significant Accounting Policies [Line Items]          
Change in Accounting Principle, Accounting Standards Update, Adopted [true false] true   true    
Change in Accounting Principle, Accounting Standards Update, Adoption Date Feb. 01, 2020   Feb. 01, 2020    
Change in Accounting Principle, Accounting Standards Update, Immaterial Effect [true false] true   true    
Maximum          
Significant Accounting Policies [Line Items]          
Payment terms of customers     30 days    
Other Assets          
Significant Accounting Policies [Line Items]          
Long-term unbilled receivables $ 267,000   $ 267,000   $ 350,000