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CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($)
$ in Thousands
12 Months Ended
Dec. 31, 2025
Dec. 31, 2024
Dec. 31, 2023
Cash flows from operating activities      
Net (loss) income $ 43,391 $ (58,288) $ (165,240)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:      
Depreciation and amortization 222,603 222,609 233,940
Share-based compensation 269,658 339,059 426,679
Unrealized loss on investments 0 0 1,506
Asset write-down and other charges 11,440 0 0
Amortization of deferred and prepaid sales commission costs 163,550 162,552 138,134
Amortization of debt discount and issuance costs 4,627 4,272 4,566
Loss (gain) on early extinguishment of debt 4,988 0 (53,400)
Reduction of operating lease right-of-use assets 24,800 20,723 20,469
Provision for bad debt 17,470 8,667 6,852
Other 1,729 (8,428) 1,486
Changes in assets and liabilities:      
Accounts receivable (13,815) (30,481) (57,819)
Deferred and prepaid sales commission costs (111,563) (130,730) (156,734)
Prepaid expenses and other assets (18,963) 19,811 14,492
Accounts payable 4,100 (29,793) (21,213)
Accrued and other liabilities 10,462 (37,433) 9,101
Deferred revenue 6,746 19,592 17,681
Operating lease liabilities (23,796) (18,856) (20,838)
Net cash provided by operating activities 617,427 483,276 399,662
Cash flows from investing activities      
Purchases of property and equipment (30,104) (24,994) (23,513)
Capitalized internal-use software (57,110) (55,534) (52,227)
Cash paid for business combination, net of cash acquired (20,754) (26,291) (14,709)
Purchases of intangible assets and long-term investments 0 (2,540) 0
Net cash used in investing activities (107,968) (109,359) (90,449)
Cash flows from financing activities      
Proceeds from issuance of stock in connection with stock plans 14,718 16,693 16,687
Payments for taxes related to net share settlement of equity awards (12,563) (5,965) (9,062)
Payments for repurchase of common stock, including excise tax (334,446) (322,356) (311,088)
Proceeds from issuance of long-term debt, net of issuance costs 0 0 785,749
Payments for the settlement of convertible notes (161,326) 0 (820,960)
Repayments of principal on term loan (67,750) (20,000) (10,000)
Repurchases of principal on senior notes (53,903) 0 0
Payments for fees on long-term debt (7,517) (4,851) 0
Repayment of financing obligations (633) (4,257) (5,777)
Payment for contingent consideration 0 (10,345) (3,567)
Net cash used in financing activities (623,420) (351,081) (358,018)
Effect of exchange rate changes 3,714 (2,220) 1,016
Net (decrease) increase in cash, cash equivalents, and restricted cash (110,247) 20,616 (47,789)
Cash, cash equivalents, and restricted cash      
Beginning of year 242,811 222,195 269,984
End of year 132,564 242,811 222,195
Supplemental disclosure of cash flow data:      
Cash paid for interest, net of interest rate swap 54,021 59,045 16,629
Cash paid for income taxes, net of refunds 12,435 17,752 10,940
Non-cash investing and financing activities      
Common stock issued in connection with strategic partnership arrangement 0 7,972 55,014
Acquisition related measurement period adjustment 0 9,147 0
Indemnity holdback consideration 3,000 0 0
Contingent consideration 2,000 0 7,461
Equipment and capitalized internal-use software purchased and unpaid at period end 3,221 3,091 3,953
Acquisition of intangibles $ 0 $ 0 $ 3,629