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CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($)
shares in Thousands, $ in Thousands
3 Months Ended 9 Months Ended
Sep. 30, 2020
Sep. 30, 2019
Sep. 30, 2020
Sep. 30, 2019
Revenues        
Total revenues $ 303,624 $ 233,352 $ 849,121 $ 649,993
Cost of revenues        
Total cost of revenues 82,314 59,705 232,395 164,170
Gross profit 221,310 173,647 616,726 485,823
Operating expenses        
Research and development 48,481 35,286 132,910 97,705
Sales and marketing 152,986 109,882 421,931 313,023
General and administrative 49,513 39,142 146,381 100,401
Total operating expenses 250,980 184,310 701,222 511,129
Loss from operations (29,670) (10,663) (84,496) (25,306)
Other income (expense), net        
Interest expense (12,680) (5,160) (32,780) (15,280)
Other income, net 21,824 2,926 36,910 9,118
Other income (expense), net 9,144 (2,234) 4,130 (6,162)
Loss before income taxes (20,526) (12,897) (80,366) (31,468)
Provision for (benefit from) income taxes 431 (148) 803 (3,118)
Net loss $ (20,957) $ (12,749) $ (81,169) $ (28,350)
Net loss per common share        
Basic and diluted (in dollars per share) $ (0.24) $ (0.15) $ (0.92) $ (0.34)
Weighted-average number of shares used in computing net loss per share        
Basic and diluted (in shares) 89,173 83,283 88,259 82,348
Subscriptions        
Revenues        
Total revenues $ 279,639 $ 210,906 $ 779,781 $ 588,406
Cost of revenues        
Total cost of revenues 60,531 40,930 169,685 114,343
Other        
Revenues        
Total revenues 23,985 22,446 69,340 61,587
Cost of revenues        
Total cost of revenues $ 21,783 $ 18,775 $ 62,710 $ 49,827