Segment Reporting and Revenue - (Tables)

12 Months Ended

Dec. 31, 2024

Reconciliation of Operating Profit (Loss) from Segments to Consolidated

Information on each of our reportable and other segments and reconciliation to consolidated net (loss) income from continuing operations is presented in the tables below. We have assigned certain previously reported expenses to each segment to conform to the way we internally manage and monitor our business. We allocated indirect costs to each segment based on a reasonable allocation methodology, when such costs are significant to the performance measures of the segments.


	Year Ended December 31, 2024
	Real estate services		Rentals		Mortgage		Title		Monetization		Corporate overhead		Total
Revenue	$	642,867	$	203,739	$	139,829	$	37,509	$	19,035	$	—	$	1,042,979
Cost of revenue	487,513		47,724		115,556		27,024		961		—		678,778
Gross profit	155,354		156,015		24,273		10,485		18,074		—		364,201
Operating expenses
Technology and development	105,268		48,015		2,727		448		3,107		4,362		163,927
Marketing	57,961		53,490		2,988		37		4		1		114,481
General and administrative	74,794		88,447		25,428		3,215		1,520		41,960		235,364
Restructuring and reorganization	—		—		—		—		—		5,684		5,684
Total operating expenses	238,023		189,952		31,143		3,700		4,631		52,007		519,456
(Loss) income from continuing operations	(82,669)		(33,937)		(6,870)		6,785		13,443		(52,007)		(155,255)
Interest income, interest expense, income tax benefit, gain on extinguishment of convertible senior notes, and other expense, net	(25)		197		(2,968)		690		283		(7,723)		(9,546)
Net (loss) income from continuing operations	$	(82,694)	$	(33,740)	$	(9,838)	$	7,475	$	13,726	$	(59,730)	$	(164,801)


	Year Ended December 31, 2023
	Real estate services		Rentals		Mortgage		Title		Monetization		Corporate overhead		Total
Revenue(1)	$	618,577	$	184,812	$	134,108	$	25,095	$	14,080	$	—	$	976,672
Cost of revenue	462,625		42,086		118,178		23,335		629		—		646,853
Gross profit	155,952		142,726		15,930		1,760		13,451		—		329,819
Operating expenses
Technology and development	108,201		63,934		2,871		510		3,994		3,784		183,294
Marketing	59,746		53,952		4,064		54		6		41		117,863
General and administrative	76,851		94,252		25,012		2,776		1,241		38,658		238,790
Restructuring and reorganization	—		503		—		—		—		7,424		7,927
Total operating expenses	244,798		212,641		31,947		3,340		5,241		49,907		547,874
(Loss) income from continuing operations	(88,846)		(69,915)		(16,017)		(1,580)		8,210		(49,907)		(218,055)
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net	59		215		(392)		348		364		91,069		91,663
Net (loss) income from continuing operations	$	(88,787)	$	(69,700)	$	(16,409)	$	(1,232)	$	8,574	$	41,162	$	(126,392)

(1) Included in revenue is $1,244 from providing services to our discontinued properties segment.


	Year Ended December 31, 2022
	Real estate services		Rentals		Mortgage		Title		Monetization		Corporate overhead		Total
Revenue(1)	$	787,076	$	155,910	$	132,904	$	17,425	$	6,259	$	—	$	1,099,574
Cost of revenue	608,027		33,416		126,552		21,694		766		—		790,455
Gross profit	179,049		122,494		6,352		(4,269)		5,493		—		309,119
Operating expenses
Technology and development	105,196		59,899		6,034		1,728		1,863		4,204		178,924
Marketing	98,673		51,064		4,889		194		5		484		155,309
General and administrative	88,171		92,728		25,680		2,751		556		33,504		243,390
Restructuring and reorganization	—		—		—		—		—		32,353		32,353
Total operating expenses	292,040		203,691		36,603		4,673		2,424		70,545		609,976
Loss from continuing operations	(112,991)		(81,197)		(30,251)		(8,942)		3,069		(70,545)		(300,857)
Interest income, interest expense, income tax expense (benefit) and other income, net	(123)		1,389		(114)		47		93		49,768		51,060
Net loss from continuing operations	$	(113,114)	$	(79,808)	$	(30,365)	$	(8,895)	$	3,162	$	(20,777)	$	(249,797)

(1) Included in revenue is $17,783 from providing services to our discontinued properties segment.

Schedule of Segment Reporting Information, by Segment

Segment information for the years ended 2023 and 2022, as previously reported and as recast, is presented below:


	Year Ended December 31, 2023
	Previously reported		Recast
	Other		Title		Monetization
Revenue	$	39,175	$	25,095	$	14,080
Cost of revenue	23,964		23,335		629
Gross profit	15,211		1,760		13,451
Operating expenses
Technology and development	4,504		510		3,994
Marketing	60		54		6
General and administrative	4,017		2,776		1,241
Restructuring and reorganization	—		—		—
Total operating expenses	8,581		3,340		5,241
Income (loss) from continuing operations	6,630		(1,580)		8,210
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net	712		348		364
Net income (loss) from continuing operations	$	7,342	$	(1,232)	$	8,574


	Year Ended December 31, 2022
	Previously reported		Recast
	Other		Title		Monetization
Revenue	$	23,684	$	17,425	$	6,259
Cost of revenue	22,460		21,694		766
Gross profit	1,224		(4,269)		5,493
Operating expenses
Technology and development	3,591		1,728		1,863
Marketing	199		194		5
General and administrative	3,307		2,751		556
Restructuring and reorganization	—		—		—
Total operating expenses	7,097		4,673		2,424
(Loss) income from continuing operations	(5,873)		(8,942)		3,069
Interest income, interest expense, income tax expense, gain on extinguishment of convertible senior notes, and other expense, net	140		47		93
Net (loss) income from continuing operations	$	(5,733)	$	(8,895)	$	3,162